PML Apartments Gloucester Place

Room wasn’t clean when we walked into our room ( it took them hours to clean it ) also the paint on the walls were chipping off and it smelled horrible once they finally got the room cleaned.

wifi didnt work, and place is disgusting. Really needs a clean

It was a horrible experience. My family was outside the apartment in the cold for over two hours with nobody to attend to them. Calls were unanswered, messages and emails unresponded to until after almost three hours. For the three days of the stay, TV was unconnected and no Wi-Fi. Never going to come back there, and wouldn't recommend to anyone.

No hot water the first 24h. They did fix it the next day. Well equipped and nice kitchen with a washing machine but no dryer!! Also not a single trash can in any room. Several walls were damaged and needed to be repainted.

Where do I begin? Stairs from street are narrow and steep, also have trash and cigarette butts. Areaway is trashed. Doorway is always dripping from plant watering system above your head. No light on door entry push buttons, so you'd better always come in daylight or have a flashlight. No light on lockbox to get key. "King size" bed was a very hard double bed with no mattress pad, squeaky springs. We slept on the duvet and used bath towels for cover so we had a little padding. One very thin pillow for two people. No wifi, no tv signal (wifi was one of my requirements as I wanted to be able to research and plan for the next day at night rather than have to sit in a coffee shop and plan in the morning. Dryer didn't heat, so had to let clothes air dry all over the apartment for two days and still had damp clothes when it was time to pack. Emailed management about problems. No communication returned from management about problems. Noisy neighbors ( door banging and loud voices after 11 and before 7. No air conditioning (thankfully not needed); we did have nice hot water and large fluffy towels. Those were the only things about the apartment I could recommend.