Sandman Signature Newcastle Hotel

Hotels
8.2
/10
Very Good
957 reviews

What Guests Say About Their Stay

Michelle
10.0
/ 10
Excellent stay, friendly staff and information given at check in. We stayed in a suite for our anniversary and I would definitely recommend. Good breakfast choices.
David
10.0
/ 10
This is the 3rd time we have stayed at this hotel over the last few years both midweek and on a weekend. The staff are always excellent and especially on the reception desk this time. They were very helpful with the carparking. The only complaints we have is that the breakfast could be warmer although there was plenty of choice. We are usually out and about ourselves on the evenings but as we were moving on to another hotel / venue for saturday afternoon and night we went back early and noticed how noisy it was outside. This did have an effect on our sleep even after an 8 hour drive earlier in the day. We thought we would have slept well but this wasnt the case as we slept better on our previous stays.
Dorothy
10.0
/ 10
We liked the location. We were going on the Newcastle united tour and the Stack and both were really close.
In the Area
See Map
Gallowgate, Newcastle, England, NE1 4SD

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Sandman Signature Newcastle Hotel is a hotel in a good neighborhood, which is located at Newcastle. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sandman Signature Newcastle Hotel

Gallowgate, Newcastle, England, NE1 4SD
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Discover More About Sandman Signature Newcastle Hotel

Location


Sandman Signature Newcastle Hotel is a hotel in a good neighborhood, which is located at Newcastle.

About Sandman Signature Newcastle Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sandman Signature Newcastle Hotel exclusively for you.

Sandman Signature Newcastle Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Sandman Signature Newcastle Hotel.

All facilities in Sandman Signature Newcastle Hotel

Others Sandman Signature Newcastle Hotel
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Fireplace in lobby

Business Facilities

  • Meeting rooms

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sandman Signature Newcastle Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 5.00 for children
  • Nearby parking fee: GBP 17 per day (open 24 hours)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 06:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 06:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sandman Signature Newcastle Hotel
170
Number of floors in Sandman Signature Newcastle Hotel
10
Another facilities in Sandman Signature Newcastle Hotel
Others, Smoke-free area, Safety deposit box, Coffee/tea in lobby, Laundry service

Frequently asked question in Sandman Signature Newcastle Hotel

What are available facilities at Sandman Signature Newcastle Hotel?
There are top facilites at Sandman Signature Newcastle Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sandman Signature Newcastle Hotel?
The standard check-in time at Sandman Signature Newcastle Hotel is starting from 15:00 - 06:00 while the latest check-out time is at Before 11:00
Does Sandman Signature Newcastle Hotel provide breakfast?
Yes, Sandman Signature Newcastle Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sandman Signature Newcastle Hotel?
Sandman Signature Newcastle Hotel is a 4.0-star hotel.
How many floors does Sandman Signature Newcastle Hotel have?
Sandman Signature Newcastle Hotel has 10 floors.
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More Reviews from Other Guests in Sandman Signature Newcastle Hotel

8.2
Very Good
From 946 reviews
Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Sandman Signature Newcastle Hotel

Number of reviews per page
20
40
Top reviews
Verified traveler
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

When we arrived the lady at reception struggled with her English which made it a long process. There is also no aircon and the fan provided was so loud with a rattle we couldn’t keep it on
Michelle
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent stay, friendly staff and information given at check in. We stayed in a suite for our anniversary and I would definitely recommend. Good breakfast choices.
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is the 3rd time we have stayed at this hotel over the last few years both midweek and on a weekend. The staff are always excellent and especially on the reception desk this time. They were very helpful with the carparking. The only complaints we have is that the breakfast could be warmer although there was plenty of choice. We are usually out and about ourselves on the evenings but as we were moving on to another hotel / venue for saturday afternoon and night we went back early and noticed how noisy it was outside. This did have an effect on our sleep even after an 8 hour drive earlier in the day. We thought we would have slept well but this wasnt the case as we slept better on our previous stays.
Read More
Katherine H
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice big, comfy bed and pillows, staff friendly and helpful, room clean and well presented. Booked a junior suite, as thought it would be good to have a separate seating area, I wasn't expecting a 2nd TV so that was a pleasant surprise, it would've been easier to watch though, if it was hung lower on the wall as the seating was very close to it and at a difficult angle to watch without neck ache. Chose this hotel because of the kitchenette but had to ask for pots and pans so that we could use it. I asked 3 times for dinner plates before I got them. One of the lamps in the room didn't work and the shower gel was empty. Also washing up liquid and a sponge were provided in the kitchen, which was great but no tea towel or drying rack. Would stay again but will bring a tea towel just in case.
Read More
Yuwan
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location right by St James' Park stadium. For fan of the football club, stay here is a must when visiting from another city. Pity there is no aircon in the room as it was hot when we visited. As we had the high floor, opening the window and gan in the room kept us cool.
Stephanie
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Absolutely friendly staff. Couldn't fault them. The breakfast was disappointing as we got there around 0930, with still an hour to go but there was no bacon or eggs and the urn for hot water was so tepid we couldnt make a cup of tea
RAYMOND
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very good :-)
Steven
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Business trip every month
Michele
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The access to metro and restaurants is great. However, there was one night where I didn't have hot water in the shower. I tried to use the telephone to call reception and it didn't work either! Tried to call the phone number from Google and no one picked up. So I had to go downstairs (this was 10pm) and I've been informed they had some issues with the boiler. Had to wait until next morning. This is something that can happen, just hope it's not a regular problem. Also the carpets could be cleaned more often as it would give a better impression to guests. I liked the idea of having a microwave, kitchen sink and a frigde, so that was a very positive side of my stay. Apart from the hot water and carpets I had a good stay.
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Dan
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Didnt look like it had been cleaned sadly. Bathroom had areas covered in dust, hairs in the shower and on the floor. Room was very warn. Booked it to be close to the stadium which it is great for and the check in and out was super easy. Two lifts probably not enough to manage demand with the number of floors. Very noisy from the stack till quite late but theres not much the hotel can do about that.
Read More
theo
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The lobby area was nice and the staff were great but we were really disappointed with the room we had booked. It didn't reflect what we saw on the pictures and looked quite dated and didn't "feel" clean (just for clarity there weren't any signs of dirt or rubbish). We immediately got changed and went out for food and had decided that we needed to change room. Luckily we expressed our concerns and were able to get an upgrade which was much better. I can't remember what the room was called but it's the one with the kitchen. We paid for breakfast but that was quite disappointing and so we left and went to a coffee shop instead. The bar/eating area did give off sports bar vibes as there were many screens and would probably be great for when sporting events are being televised. Location wise the hotel is in a decent area as everything we wanted was in walking distance but we just expected a little more from the hotel itself. Again, I would just like to say that I was really happy with the staff and their service.
Read More
Carlton
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great venue for city centre.
James
icon-Business
Business
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotel was perfect but needs aircon in the rooms.
RAYMOND
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

All good & recomended to stay in :-)
Chiedu
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Location
Joanne
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

A centrally located hotel. Great views of the city and you are able to access many local landmarks on foot. There are a wide range of restaurants on the doorstep too!
Musa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Amazing space and excellent stay
Eric
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Perfect location for entertainment and SJP tour
Garry
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This hotel HAS NO ON SITE PARKING despite what is stated in the Expedia listing!! Your only option is to park off site and pay £17/day. This is a discount from the £22/day that the garage charges, if you get your parking ticket validated at the hotel prior to leaving, and is a 4 minute walk to the hotel. Other than that, the hotel is nice within a short walking distance to many shops, restaurants/pubs and of course, St. James Park, where Newcastle UFC play.
Read More
Lexi
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great location and view of st James,right over the road to the stack which is a great day/night out !! the hotel itself is lovely but rooms are tired and in need of a refresh
Number of reviews per page
20
40

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Others 4 Sandman Signature Newcastle Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 946 reviews
Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sandman Signature Newcastle Hotel

Number of reviews per page
20
40
Top reviews
Verified traveler
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

When we arrived the lady at reception struggled with her English which made it a long process. There is also no aircon and the fan provided was so loud with a rattle we couldn’t keep it on
Michelle
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent stay, friendly staff and information given at check in. We stayed in a suite for our anniversary and I would definitely recommend. Good breakfast choices.
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is the 3rd time we have stayed at this hotel over the last few years both midweek and on a weekend. The staff are always excellent and especially on the reception desk this time. They were very helpful with the carparking. The only complaints we have is that the breakfast could be warmer although there was plenty of choice. We are usually out and about ourselves on the evenings but as we were moving on to another hotel / venue for saturday afternoon and night we went back early and noticed how noisy it was outside. This did have an effect on our sleep even after an 8 hour drive earlier in the day. We thought we would have slept well but this wasnt the case as we slept better on our previous stays.
Read More
Katherine H
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice big, comfy bed and pillows, staff friendly and helpful, room clean and well presented. Booked a junior suite, as thought it would be good to have a separate seating area, I wasn't expecting a 2nd TV so that was a pleasant surprise, it would've been easier to watch though, if it was hung lower on the wall as the seating was very close to it and at a difficult angle to watch without neck ache. Chose this hotel because of the kitchenette but had to ask for pots and pans so that we could use it. I asked 3 times for dinner plates before I got them. One of the lamps in the room didn't work and the shower gel was empty. Also washing up liquid and a sponge were provided in the kitchen, which was great but no tea towel or drying rack. Would stay again but will bring a tea towel just in case.
Read More
Yuwan
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location right by St James' Park stadium. For fan of the football club, stay here is a must when visiting from another city. Pity there is no aircon in the room as it was hot when we visited. As we had the high floor, opening the window and gan in the room kept us cool.
Stephanie
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Absolutely friendly staff. Couldn't fault them. The breakfast was disappointing as we got there around 0930, with still an hour to go but there was no bacon or eggs and the urn for hot water was so tepid we couldnt make a cup of tea
RAYMOND
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very good :-)
Steven
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Business trip every month
Michele
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The access to metro and restaurants is great. However, there was one night where I didn't have hot water in the shower. I tried to use the telephone to call reception and it didn't work either! Tried to call the phone number from Google and no one picked up. So I had to go downstairs (this was 10pm) and I've been informed they had some issues with the boiler. Had to wait until next morning. This is something that can happen, just hope it's not a regular problem. Also the carpets could be cleaned more often as it would give a better impression to guests. I liked the idea of having a microwave, kitchen sink and a frigde, so that was a very positive side of my stay. Apart from the hot water and carpets I had a good stay.
Read More
Dan
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Didnt look like it had been cleaned sadly. Bathroom had areas covered in dust, hairs in the shower and on the floor. Room was very warn. Booked it to be close to the stadium which it is great for and the check in and out was super easy. Two lifts probably not enough to manage demand with the number of floors. Very noisy from the stack till quite late but theres not much the hotel can do about that.
Read More
theo
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The lobby area was nice and the staff were great but we were really disappointed with the room we had booked. It didn't reflect what we saw on the pictures and looked quite dated and didn't "feel" clean (just for clarity there weren't any signs of dirt or rubbish). We immediately got changed and went out for food and had decided that we needed to change room. Luckily we expressed our concerns and were able to get an upgrade which was much better. I can't remember what the room was called but it's the one with the kitchen. We paid for breakfast but that was quite disappointing and so we left and went to a coffee shop instead. The bar/eating area did give off sports bar vibes as there were many screens and would probably be great for when sporting events are being televised. Location wise the hotel is in a decent area as everything we wanted was in walking distance but we just expected a little more from the hotel itself. Again, I would just like to say that I was really happy with the staff and their service.
Read More
Carlton
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great venue for city centre.
James
icon-Business
Business
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotel was perfect but needs aircon in the rooms.
RAYMOND
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

All good & recomended to stay in :-)
Chiedu
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Location
Joanne
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

A centrally located hotel. Great views of the city and you are able to access many local landmarks on foot. There are a wide range of restaurants on the doorstep too!
Musa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Amazing space and excellent stay
Eric
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Perfect location for entertainment and SJP tour
Garry
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This hotel HAS NO ON SITE PARKING despite what is stated in the Expedia listing!! Your only option is to park off site and pay £17/day. This is a discount from the £22/day that the garage charges, if you get your parking ticket validated at the hotel prior to leaving, and is a 4 minute walk to the hotel. Other than that, the hotel is nice within a short walking distance to many shops, restaurants/pubs and of course, St. James Park, where Newcastle UFC play.
Read More
Lexi
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great location and view of st James,right over the road to the stack which is a great day/night out !! the hotel itself is lovely but rooms are tired and in need of a refresh
Number of reviews per page
20
40