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Sheraton Heathrow Hotel

Hotels
8.4
/10
Very Good
1,002 reviews

What Guests Say About Their Stay

Matthew
10.0
/ 10
Fantastic service from Jason at check in, great room and the most comfiest bed I've ever slept in
jayne
10.0
/ 10
The loveliest staff! Everyone was so helpful and kind, honestly think that it’s the best
Suzanne
10.0
/ 10
The proximity to London Heathrow terminal 5 with 24 hour check in and shuttle to the airport takes less than 5 minutes. Ideal for early morning flights.
In the Area
See Map
Heathrow Airport, Colnbrook Bypass, Hillingdon, London, England, UB7 0HJ

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Sheraton Heathrow Hotel is a good choice when you are visiting Hillingdon. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Heathrow Hotel

Heathrow Airport, Colnbrook Bypass, Hillingdon, London, England, UB7 0HJ
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Discover More About Sheraton Heathrow Hotel

Location


Staying at Sheraton Heathrow Hotel is a good choice when you are visiting Hillingdon.

About Sheraton Heathrow Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sheraton Heathrow Hotel exclusively for you.

Sheraton Heathrow Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Sheraton Heathrow Hotel.

All facilities in Sheraton Heathrow Hotel

Others Sheraton Heathrow Hotel
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Ballroom
  • Parking (surcharge)

Transportation

  • Access to bus station (surcharge)

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Business Facilities

  • Business center

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sheraton Heathrow Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately GBP 18.50 per person
  • Airport shuttle fee: GBP 6.00 per person (one-way)
  • Airport shuttle fee per child: GBP 11.00 (roundtrip)
  • Self parking fee: GBP 15 per day (in/out privileges)
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Heathrow Hotel
426
Number of floors in Sheraton Heathrow Hotel
3
Another facilities in Sheraton Heathrow Hotel
Laundry service, Tours, Multilingual staff, Express check-in, Wedding service

Frequently asked question in Sheraton Heathrow Hotel

What are available facilities at Sheraton Heathrow Hotel?
There are top facilites at Sheraton Heathrow Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Heathrow Hotel?
The standard check-in time at Sheraton Heathrow Hotel is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Sheraton Heathrow Hotel provide breakfast?
Yes, Sheraton Heathrow Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sheraton Heathrow Hotel?
Sheraton Heathrow Hotel is a 4.0-star hotel.
How many floors does Sheraton Heathrow Hotel have?
Sheraton Heathrow Hotel has 3 floors.
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More Reviews from Other Guests in Sheraton Heathrow Hotel

Overall Ratings & Reviews Sheraton Heathrow Hotel

Traveloka (1)
Other sources (1,001)
8.4
Very Good
From 1,001 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Heathrow Hotel

Number of reviews per page
20
40
Top reviews
Margaret
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel room was spacious, the shower OK, the bed was saggy and poor lighting! Overall it was pleasant enough and the hotel interior felt fairly business like. The worst aspects was the food in the bar area! We ordered Cod and Chips at a cost of £19.00 each! The fish was NOT Cod! It was thin, tasteless and greasy with a thick black skin coated in thick batter! They shrugged it off, offering another choice, but no refund. You would expect better from a Sheraton Hotel!
Read More
laurence
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ugly. Convenient. No shuttle
Phillip
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Only bad thing was the beds were the worst weve ever slept on
Matthew
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fantastic service from Jason at check in, great room and the most comfiest bed I've ever slept in
AM
icon-Leisure
Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

First, the check-in took over 5 minutes. When I finally received my key, I arrived at my room only to discover the key hadn’t been activated. So had to take long walk back to desk to activate. I asked for assistance from 1 desk clerk, and he simply raised a finger and kept walking. Unprofessional. He should have asked what I needed and then told me help was coming shortly. So I get into the room and want to watch some TV. But I can’t because the TV hasn’t been programmed. So I call the service desk for help. It rings. Someone picks up and then hangs up again! So no TV. Finally, the room billed as a “deluxe” is just a basic ordinary room with no special amenities unless it is the TV that hasn’t been programmed for use yet. Furnishings are dilapidated and the view from this "deluxe" room is a lovely car park and warehouse facilities. I will not stay at this hotel in the future.
Read More
ALAN
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

At check-in they told me they couldn’t process my credit card and they asked for a 2nd credit card. Now, they have charged me on BOTH credit cards. I called the hotel but they will not respond or issue a refund. Don’t trust Sheraton Heathrow London by Marriott!
jayne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The loveliest staff! Everyone was so helpful and kind, honestly think that it’s the best
Martin
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

More difficult to get to than expected. Was greeted by a 10 minute wait while the receptionist typed (not on the phone or anything else) then found pubic hair on the floor of the toilet
Suzanne
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The proximity to London Heathrow terminal 5 with 24 hour check in and shuttle to the airport takes less than 5 minutes. Ideal for early morning flights.
Lauren
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Difficult to cross the main road but close to the airport
Claire
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It is next to the airport so limited shops etc around area but there is a petrol station with good options for snacks and food as well as a Mc Donald’s if you don’t fancy eating at the hotel restaurants.
Pauline
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I had a wonderful stay at this hotel. The staff were very friendly and helpful and the food was excellent. My evening meal was delicious and the server was very attentive, and the selection of food for breakfast was amazing.
Sandra
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I was late getting in so didn’t use any facilities or pay attention to surroundings. However, one bedside lamp didn’t work. Carpet in bedroom could have used a vacuum cleaner and no phone charge point on the one side of the bed. Otherwise a good night.
William
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice staff and comfortable room.
Martha
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I loved my stay at the Sheraton Heathrow!! From the warm reception to the quiet, spotless, comfortable room, to the delicious meal at the hotel restaurant, everything was perfect!!
Gary
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff were wonderful. The hotel is nicer inside than outside. But like all European lodging it simply does not meet the US standards. There is no free airport shuttle. The dining is nice, but expensive and portions are laughably small. These are relatively minor things, but they add up to becoming annoying.
Paul
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Wonderful staff/location
mukhtar
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The place was awesome
Peter
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We liked the location of the hotel.being a short trip from the arrivals terminal. What we didn’t like was the slow check in and no porter for luggage .
Carlos
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Food options were limited. I tried the steak restaurant and it was ok but nothing special. Limited options to go back to the airport (terminal 5)
Number of reviews per page
20
40

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Others 4 Sheraton Heathrow Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Sheraton Heathrow Hotel

Traveloka (1)
Other sources (1,001)
8.4
Very Good
From 1,001 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Heathrow Hotel

Number of reviews per page
20
40
Top reviews
Margaret
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel room was spacious, the shower OK, the bed was saggy and poor lighting! Overall it was pleasant enough and the hotel interior felt fairly business like. The worst aspects was the food in the bar area! We ordered Cod and Chips at a cost of £19.00 each! The fish was NOT Cod! It was thin, tasteless and greasy with a thick black skin coated in thick batter! They shrugged it off, offering another choice, but no refund. You would expect better from a Sheraton Hotel!
Read More
laurence
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ugly. Convenient. No shuttle
Phillip
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Only bad thing was the beds were the worst weve ever slept on
Matthew
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fantastic service from Jason at check in, great room and the most comfiest bed I've ever slept in
AM
icon-Leisure
Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

First, the check-in took over 5 minutes. When I finally received my key, I arrived at my room only to discover the key hadn’t been activated. So had to take long walk back to desk to activate. I asked for assistance from 1 desk clerk, and he simply raised a finger and kept walking. Unprofessional. He should have asked what I needed and then told me help was coming shortly. So I get into the room and want to watch some TV. But I can’t because the TV hasn’t been programmed. So I call the service desk for help. It rings. Someone picks up and then hangs up again! So no TV. Finally, the room billed as a “deluxe” is just a basic ordinary room with no special amenities unless it is the TV that hasn’t been programmed for use yet. Furnishings are dilapidated and the view from this "deluxe" room is a lovely car park and warehouse facilities. I will not stay at this hotel in the future.
Read More
ALAN
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

At check-in they told me they couldn’t process my credit card and they asked for a 2nd credit card. Now, they have charged me on BOTH credit cards. I called the hotel but they will not respond or issue a refund. Don’t trust Sheraton Heathrow London by Marriott!
jayne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The loveliest staff! Everyone was so helpful and kind, honestly think that it’s the best
Martin
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

More difficult to get to than expected. Was greeted by a 10 minute wait while the receptionist typed (not on the phone or anything else) then found pubic hair on the floor of the toilet
Suzanne
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The proximity to London Heathrow terminal 5 with 24 hour check in and shuttle to the airport takes less than 5 minutes. Ideal for early morning flights.
Lauren
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Difficult to cross the main road but close to the airport
Claire
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It is next to the airport so limited shops etc around area but there is a petrol station with good options for snacks and food as well as a Mc Donald’s if you don’t fancy eating at the hotel restaurants.
Pauline
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I had a wonderful stay at this hotel. The staff were very friendly and helpful and the food was excellent. My evening meal was delicious and the server was very attentive, and the selection of food for breakfast was amazing.
Sandra
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I was late getting in so didn’t use any facilities or pay attention to surroundings. However, one bedside lamp didn’t work. Carpet in bedroom could have used a vacuum cleaner and no phone charge point on the one side of the bed. Otherwise a good night.
William
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice staff and comfortable room.
Martha
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I loved my stay at the Sheraton Heathrow!! From the warm reception to the quiet, spotless, comfortable room, to the delicious meal at the hotel restaurant, everything was perfect!!
Gary
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff were wonderful. The hotel is nicer inside than outside. But like all European lodging it simply does not meet the US standards. There is no free airport shuttle. The dining is nice, but expensive and portions are laughably small. These are relatively minor things, but they add up to becoming annoying.
Paul
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Wonderful staff/location
mukhtar
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The place was awesome
Peter
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We liked the location of the hotel.being a short trip from the arrivals terminal. What we didn’t like was the slow check in and no porter for luggage .
Carlos
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Food options were limited. I tried the steak restaurant and it was ok but nothing special. Limited options to go back to the airport (terminal 5)
Number of reviews per page
20
40