Staines City Centre by Charles Hope

Apartments
8.8
/10
Very Good
28 reviews

What Guests Say About Their Stay

Kaleigh
10.0
/ 10
Overall this apartment was a fantastic stay! Located just above Staines (literally any shop you might need is within a 5 minute walk), the apartment was private but not desolate and surprisingly quiet for its location so close to the main public spaces. As mentioned in previous reviews, it was a nightmare trying to find the entrance (you have to go down a side street and walk through a partitioned truck loading zone), especially when arriving in mid-afternoon amongst schools letting out and commuters heading home. However, once we found the correct entrance and made our way to the apartment, we were very pleased with how clean and spacious the area was! The mattress left a bit to be desired (very thin and sometimes springs could be felt), but the linens were very clean and otherwise comfortable. The kitchen was well stocked to be able to cook. The shower was plenty spacious, but the tiles just outside were a bit loose and could be felt rocking when stepped on getting in and out. Another huge plus, the apartment is a short 10 minute walk from a very nice public train station making it very tourist friendly if you’re looking to plan trips into Zones 1-5 for tours or sightseeing! Overall a great stay…once we got there! Staff on site were very friendly upon check-out, even offering to help us store our luggage for a brief period before our train. However, in trying to find the entrance and proper location for the apartment, staff on the phone were not as helpful.
Heather
10.0
/ 10
I loved that this property was in the heart of things. All kinds of shops very close. The train was just about a 10 minute walk. We enjoyed our stay and would stay again if we were in the area.
Megan
10.0
/ 10
Spacious, clean and well presented apartment. 2 double bedrooms and 2 full size bathrooms. Well equipped kitchen. We had a really pleasant, comfortable stay and would definitely recommend to others. Right in the town centre but very quiet. Slept so well.
In the Area
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Brixham Court, 50-54 High Street, Spelthorne District, Surrey, England, TW18 4DY
Staying at Staines City Centre by Charles Hope is a good choice when you are visiting Spelthorne.
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What's around Staines City Centre by Charles Hope

Brixham Court, 50-54 High Street, Spelthorne District, Surrey, England, TW18 4DY
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Location


Staying at Staines City Centre by Charles Hope is a good choice when you are visiting Spelthorne.

About Staines City Centre by Charles Hope

Staines City Centre by Charles Hope is a apartment with great comfort and excellent service according to most apartment's guests.

With all facilities offered, Staines City Centre by Charles Hope is the right place to stay.

All facilities in Staines City Centre by Charles Hope

Others Staines City Centre by Charles Hope
Others

Public Facilities

  • Others
  • Smoke-free area

Hotel Services

  • Express check-in
  • Express check-out

Accommodation Policy & General Information in Staines City Centre by Charles Hope

Important Note
  • Nearby parking fee: GBP 15 per day (1640 ft away)
  • Pet fee: GBP 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards and debit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a security system and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned

There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at Staines City Centre by Charles Hope
11
Another facilities in Staines City Centre by Charles Hope
Others, Smoke-free area, Express check-in, Express check-out

Frequently asked question in Staines City Centre by Charles Hope

What is normal check-in & check-out time at Staines City Centre by Charles Hope?
The standard check-in time at Staines City Centre by Charles Hope is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Staines City Centre by Charles Hope?
Staines City Centre by Charles Hope is a 3.5-star hotel.
How many rooms are available at Staines City Centre by Charles Hope?
Staines City Centre by Charles Hope has 11 rooms in total.
What do past guests say about Staines City Centre by Charles Hope?
Staines City Centre by Charles Hope is well-known for its Service and Facilites, Room Comfort, Cleanliness, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Staines City Centre by Charles Hope

8.8
Very Good
From 28 reviews
Cleanliness

8.8

Room Comfort

9.4

Service and Facilites

10.0

Sort by
Most Relevant
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Traveler Reviews Staines City Centre by Charles Hope

Number of reviews per page
20
40
Top reviews
Suzy
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property we stayed in was beautiful, equipped with everything you needed. The only downside was the hot water for the showers ran hot for 1/2minutes then went freezing cold. We did report this and somebody was meant to come out to resolve this but unfortunately the 2 nights we was their the problem didnt get resolved the comunication wasnt brilliant. The matter was never resloved.
Read More
Noemi
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice and spacious apartment, I love it!
Kaleigh
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Overall this apartment was a fantastic stay! Located just above Staines (literally any shop you might need is within a 5 minute walk), the apartment was private but not desolate and surprisingly quiet for its location so close to the main public spaces. As mentioned in previous reviews, it was a nightmare trying to find the entrance (you have to go down a side street and walk through a partitioned truck loading zone), especially when arriving in mid-afternoon amongst schools letting out and commuters heading home. However, once we found the correct entrance and made our way to the apartment, we were very pleased with how clean and spacious the area was! The mattress left a bit to be desired (very thin and sometimes springs could be felt), but the linens were very clean and otherwise comfortable. The kitchen was well stocked to be able to cook. The shower was plenty spacious, but the tiles just outside were a bit loose and could be felt rocking when stepped on getting in and out. Another huge plus, the apartment is a short 10 minute walk from a very nice public train station making it very tourist friendly if you’re looking to plan trips into Zones 1-5 for tours or sightseeing! Overall a great stay…once we got there! Staff on site were very friendly upon check-out, even offering to help us store our luggage for a brief period before our train. However, in trying to find the entrance and proper location for the apartment, staff on the phone were not as helpful.
Read More
Greg
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

They really need to emphasize that the entrance is at the rear of the building in a shipping and receiving lot. On the good side: Convenient location for shopping Convenient location for transit Modern kitchen and bathroom On the not so good side: Noisy slamming doors. Hard bed. Lots of stairs to apartments. Limited supplies in kitchen. No view other than trucks loading goods.
Read More
salum
icon-Business
Business
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

worst place ever so not understanding
Heather
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I loved that this property was in the heart of things. All kinds of shops very close. The train was just about a 10 minute walk. We enjoyed our stay and would stay again if we were in the area.
sean
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Fantastic apartment but finding the entrance and gaining entry was a nightmare.
Megan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Spacious, clean and well presented apartment. 2 double bedrooms and 2 full size bathrooms. Well equipped kitchen. We had a really pleasant, comfortable stay and would definitely recommend to others. Right in the town centre but very quiet. Slept so well.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

The only real issue that was experienced was access to the property at the beginning. I found this an irritation which was resolved by the support team on the phone. I was worried about the location and it was strange to access from a service road and also that the initial door access was left open a number of times. The room was clean, tidy and a great location.
Read More
Alan
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Good quality accommodation and great prices. Very convenient to amenities and transport
Matthew
6.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Rooms overall were really nice. Good location for Thorpe park, the retail park and a restaurants. However, when entering the property it stunk of stale cigarette smoke.
naval kumar
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

no lift and just stairs not easy to go to third floor with luggage.
david
icon-Business
Business
8.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

To much hastle trying to make booking, wanting I.D.
david
icon-Business
Business
10.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

Don’t be put off by the exterior of the property. Access is from the rear of the shops. I’ve stayed in two different apartments and both have been clean, well equipped, spacious & comfortable. Lovely & quiet inside the apartment, I didn’t hear any other guests other than the odd door closing. As you’re on the high street there are plenty of shops and restaurants to choose from. The Charles Hope are now my go to apartments if I’m working in the area.
Read More
Verified traveler
10.0
/10
Reviewed 138 week(s) ago

Hotels.com verified review

Beautiful apartment very conveniently situated
Murray
icon-Business
Business
8.0
/10
Reviewed 197 week(s) ago

Hotels.com verified review

Lovely Appt. just a few snags/ideas. The oven doesn't work properly. The smell from ‘Subway’ is minging. Stick some comestibles in the fridge/cupboard, salt n pepper would be good, olive oil. Other than that, really comfy secure place.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 226 week(s) ago

Hotels.com verified review

Nice place, clean modern and pretty spacious. Lots of amenities nearby as its located near a retail park.
Sam
10.0
/10
Reviewed 229 week(s) ago

Hotels.com verified review

Enjoyed our time here. Nice modern apartment which was comfortable during our stay. Would definitely stay at a Charles Hope apartment again.
Steve
icon-Business
Business
8.0
/10
Reviewed 230 week(s) ago

Hotels.com verified review

The apartment was excellent, very spacious and had everything that I needed for an extended stay including a washer/dryer. The apartment was on the third floor (no lift) and there was a large balcony at both the front and rear of the apartment. The electronic key is great but not sure how you would cope if you don't have a smartphone. You really need to follow the directions they supply otherwise you may find it hard to locate the entrance. The only negative, and it was a major one during my stay, is there is no air conditioning. Normally this wouldn't be an issue but it was particularly hot during my stay which necessitated having the balcony doors and windows open all the time. The apartment backs directly on to the service area of the Two Rivers retail park and there were constant deliveries throughout the night. The lorries were large and the service area is small so there was a lot of manoeuvring and reversing with the accompanying engine and beeping noises. This made it impossible to get a full night's sleep. The photo attached to the review was taken at 02:52 am! It was only on the final night when the weather cooled off and I was able to keep the doors and windows closed that I managed to sleep the whole night through. Overall I would consider staying there again as long as the weather was not hot!
Read More
Maria
icon-Business
Business
10.0
/10
Reviewed 239 week(s) ago

Hotels.com verified review

Lovely apartment in a great location for my business trip. Easy parking. Great wi-fi as it was for the apartment alone and not shared.
Number of reviews per page
20
40

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Others 4 Staines City Centre by Charles Hope

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 28 reviews
Cleanliness

8.8

Room Comfort

9.4

Service and Facilites

10.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Staines City Centre by Charles Hope

Number of reviews per page
20
40
Top reviews
Suzy
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property we stayed in was beautiful, equipped with everything you needed. The only downside was the hot water for the showers ran hot for 1/2minutes then went freezing cold. We did report this and somebody was meant to come out to resolve this but unfortunately the 2 nights we was their the problem didnt get resolved the comunication wasnt brilliant. The matter was never resloved.
Read More
Noemi
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice and spacious apartment, I love it!
Kaleigh
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Overall this apartment was a fantastic stay! Located just above Staines (literally any shop you might need is within a 5 minute walk), the apartment was private but not desolate and surprisingly quiet for its location so close to the main public spaces. As mentioned in previous reviews, it was a nightmare trying to find the entrance (you have to go down a side street and walk through a partitioned truck loading zone), especially when arriving in mid-afternoon amongst schools letting out and commuters heading home. However, once we found the correct entrance and made our way to the apartment, we were very pleased with how clean and spacious the area was! The mattress left a bit to be desired (very thin and sometimes springs could be felt), but the linens were very clean and otherwise comfortable. The kitchen was well stocked to be able to cook. The shower was plenty spacious, but the tiles just outside were a bit loose and could be felt rocking when stepped on getting in and out. Another huge plus, the apartment is a short 10 minute walk from a very nice public train station making it very tourist friendly if you’re looking to plan trips into Zones 1-5 for tours or sightseeing! Overall a great stay…once we got there! Staff on site were very friendly upon check-out, even offering to help us store our luggage for a brief period before our train. However, in trying to find the entrance and proper location for the apartment, staff on the phone were not as helpful.
Read More
Greg
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

They really need to emphasize that the entrance is at the rear of the building in a shipping and receiving lot. On the good side: Convenient location for shopping Convenient location for transit Modern kitchen and bathroom On the not so good side: Noisy slamming doors. Hard bed. Lots of stairs to apartments. Limited supplies in kitchen. No view other than trucks loading goods.
Read More
salum
icon-Business
Business
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

worst place ever so not understanding
Heather
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I loved that this property was in the heart of things. All kinds of shops very close. The train was just about a 10 minute walk. We enjoyed our stay and would stay again if we were in the area.
sean
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Fantastic apartment but finding the entrance and gaining entry was a nightmare.
Megan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Spacious, clean and well presented apartment. 2 double bedrooms and 2 full size bathrooms. Well equipped kitchen. We had a really pleasant, comfortable stay and would definitely recommend to others. Right in the town centre but very quiet. Slept so well.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

The only real issue that was experienced was access to the property at the beginning. I found this an irritation which was resolved by the support team on the phone. I was worried about the location and it was strange to access from a service road and also that the initial door access was left open a number of times. The room was clean, tidy and a great location.
Read More
Alan
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Good quality accommodation and great prices. Very convenient to amenities and transport
Matthew
6.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Rooms overall were really nice. Good location for Thorpe park, the retail park and a restaurants. However, when entering the property it stunk of stale cigarette smoke.
naval kumar
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

no lift and just stairs not easy to go to third floor with luggage.
david
icon-Business
Business
8.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

To much hastle trying to make booking, wanting I.D.
david
icon-Business
Business
10.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

Don’t be put off by the exterior of the property. Access is from the rear of the shops. I’ve stayed in two different apartments and both have been clean, well equipped, spacious & comfortable. Lovely & quiet inside the apartment, I didn’t hear any other guests other than the odd door closing. As you’re on the high street there are plenty of shops and restaurants to choose from. The Charles Hope are now my go to apartments if I’m working in the area.
Read More
Verified traveler
10.0
/10
Reviewed 138 week(s) ago

Hotels.com verified review

Beautiful apartment very conveniently situated
Murray
icon-Business
Business
8.0
/10
Reviewed 197 week(s) ago

Hotels.com verified review

Lovely Appt. just a few snags/ideas. The oven doesn't work properly. The smell from ‘Subway’ is minging. Stick some comestibles in the fridge/cupboard, salt n pepper would be good, olive oil. Other than that, really comfy secure place.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 226 week(s) ago

Hotels.com verified review

Nice place, clean modern and pretty spacious. Lots of amenities nearby as its located near a retail park.
Sam
10.0
/10
Reviewed 229 week(s) ago

Hotels.com verified review

Enjoyed our time here. Nice modern apartment which was comfortable during our stay. Would definitely stay at a Charles Hope apartment again.
Steve
icon-Business
Business
8.0
/10
Reviewed 230 week(s) ago

Hotels.com verified review

The apartment was excellent, very spacious and had everything that I needed for an extended stay including a washer/dryer. The apartment was on the third floor (no lift) and there was a large balcony at both the front and rear of the apartment. The electronic key is great but not sure how you would cope if you don't have a smartphone. You really need to follow the directions they supply otherwise you may find it hard to locate the entrance. The only negative, and it was a major one during my stay, is there is no air conditioning. Normally this wouldn't be an issue but it was particularly hot during my stay which necessitated having the balcony doors and windows open all the time. The apartment backs directly on to the service area of the Two Rivers retail park and there were constant deliveries throughout the night. The lorries were large and the service area is small so there was a lot of manoeuvring and reversing with the accompanying engine and beeping noises. This made it impossible to get a full night's sleep. The photo attached to the review was taken at 02:52 am! It was only on the final night when the weather cooled off and I was able to keep the doors and windows closed that I managed to sleep the whole night through. Overall I would consider staying there again as long as the weather was not hot!
Read More
Maria
icon-Business
Business
10.0
/10
Reviewed 239 week(s) ago

Hotels.com verified review

Lovely apartment in a great location for my business trip. Easy parking. Great wi-fi as it was for the apartment alone and not shared.
Number of reviews per page
20
40