StayPrime Marylebone Serviced Apartments

Great value for the price, in a really central and well-connected location. Rooms are on the small side, as most in London are for this price. A bit stuffy too, which didn't make for a great sleep. They do provide a fan, but it didn't quite help enough. All very clean and in great condition, would certainly consider using again.

Property was great, easy to find and very clean and quite, it also has disabled parking just outside the apartment for those who need it. As mentioned by other reviewers the apartments are on the warm side but there was a heat wave on! We where in room 25 which had a velux window which really helped. Overall the best hotel / apartment that we have stayed in and will stay in again.

Terrible experience! There was black mold in the bathroom that was so severe we couldn’t sleep. The room was hot and humid, despite mild weather outside and there is little to no ventilation. We contacted customer service because we needed to get out of this terrible place and they did not help. Instead of immediately addressing the issue we were told to fill out a Google form and wait up to 10 days for a response. We’re still waiting to hear back about a refund. Avoid this place!

Great location and easy access with clear instructions. Room as described but the temperature was unbearable. Granted the temperature on our day of arrival was warm but even the next day once the weather had changed the room was still unbearable. There was in a fan in the room but unless you were in it’s direct range it was pointless. There had to have been some heating or something in the block of apartments causing this - it was not just the weather. It meant you not wanting to spend any time in the room unless sleeping and that wasn’t easy given the temperature. Everything else about the apartment was fine.

The window should be able to open wider especially when there is a record heat wave. It was not pleasant..

Great

Stayed in room 15 below ground! Was warm but there was fan for us! Great location easy to get to IE tube! Had a great time

Great location. The property had most things we needed but was missing some basics - no mirror other than the one in the bathroom, no toaster or grill option in the microwave (we had to pan fry our breakfast bread), no toilet roll holder. We stayed during the heatwave and it was unbearably hot in there with no air circulating but that was an extreme of course. We had to contact the support number twice (once because we couldn’t work the hob, the other time we had no hot water) and both times found the lady we spoke to extremely helpful.

Location great. Amenities in room not sufficient.

Apartment was clean ,tidy and modern,just right for our visit.

Beautifully presented, super clean.

Great area, easy to get around from and felt safe. Self check in and out with communication with property manager available if needed. Property was also aesthetically pleasing x

This was the perfect place for our overnight stay to see The Great Gatsby

Basically, an extended stay hotel without a hotel lobby. Efficient and clean.

No air condition

Spotlessly clean apartment right in the centre of London a short walk from Regent Street, Oxford Street and Regents Park, recommended

Clean room. However, upon booking the pictures that were shown were very deceiving as the room was very small. The best also had a broken spring so it gave my boyfriend and I a sore back. The WiFi also did not work. We had to use our phones hotspot.

Clean but very basic with low grade furniture. No ‘comfort’ element at all. Noisy neighbours. Walls thin. No sleep.

WiFi dropped out at 20:30 on both nights I stayed not coming back on until the next afternoon, for this to happen both nights in a row was obviously not a coincidence. I raised the issue with them and got nothing other than an “we’ll pass the issue on”.

Property was clean and comfortable. Directions and instructions for entry were clear. But there is no soundproofing between the rooms. I could hear everything that was happening in the neighbouring studios including late night showers, kettles being boiled, music. Take ear plugs if you’re a light sleeper. The other major annoyance was lack of functioning WiFi. I would not have booked this place if it had been made clear I could not work in the evening due to lack of WiFi. It also meant I couldn’t watch TV, listen to music except via my phone or download a book to read. My room was at the back of the property so I struggled to get 4G as well. Certainly not enough reception to tether. Never mind I thought - I’ll have an early night. Back to point A - no soundproofing between rooms.