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Thatchers, BW Signature Collection
Hotels
7.6
/10
Pleasant
765 reviews
What Guests Say About Their Stay
John
10.0
/ 10
Property probably about 1910 to 1920. Very good condition. Looks and feels well maintained.
Staff excellent. Very friendly.
Food very good although Chicken Parmesan at dinner far too big a portion.
Loved our stay. We will go back.
John and Felicity Allen.
We loved the hotel
John
10.0
/ 10
Excellent hotel, staff and facilities and would highly recommend this hotel. Well done to all.
Verified traveler
10.0
/ 10
Nice property with spacious pub and garden outside the dinning area. The kitchen supplies meal and I think the price is fair with the qualities. We had dined in hotel restaurant for two nights.
In the Area
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Guildford Road, Guildford District, East Horsley, Surrey, England, KT24 6TB
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Thatchers, BW Signature Collection
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What's around Thatchers, BW Signature Collection
Guildford Road, Guildford District, East Horsley, Surrey, England, KT24 6TB
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Discover More About Thatchers, BW Signature Collection
Location
Thatchers, BW Signature Collection is a hotel in a good neighborhood, which is located at East Horsley.
About Thatchers, BW Signature Collection
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Thatchers, BW Signature Collection.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Thatchers, BW Signature Collection exclusively for you.
With all facilities offered, Thatchers, BW Signature Collection is the right place to stay.
All facilities in Thatchers, BW Signature Collection
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
Hotel Services
- Luggage storage
- Express check-out
- Multilingual staff
- 24-hour Receptionist
Food and Drinks
- Breakfast
- Bar
General
- Banquet
- Parking
Business Facilities
- Meeting rooms
- Conference rooms
Things to Do
- Garden
Connectivity
- Free WiFi
Accommodation Policy & General Information in Thatchers, BW Signature Collection
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for cooked-to-order breakfast: approximately GBP 12.50 for adults and GBP 6 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Check-in/Check-out Time
Check-in:
16:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - 00:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Thatchers, BW Signature Collection | 87 |
Number of floors in Thatchers, BW Signature Collection | 3 |
Another facilities in Thatchers, BW Signature Collection | Others, Smoke-free area, Safety deposit box, Luggage storage, Express check-out |
Frequently asked question in Thatchers, BW Signature Collection
What are available facilities at Thatchers, BW Signature Collection?
There are top facilites at Thatchers, BW Signature Collection such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Thatchers, BW Signature Collection?
The standard check-in time at Thatchers, BW Signature Collection is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Thatchers, BW Signature Collection provide breakfast?
Yes, Thatchers, BW Signature Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Thatchers, BW Signature Collection?
Thatchers, BW Signature Collection is a 3.0-star hotel.
How many floors does Thatchers, BW Signature Collection have?
Thatchers, BW Signature Collection has 3 floors.
See All
More Reviews from Other Guests in Thatchers, BW Signature Collection
Overall Ratings & Reviews Thatchers, BW Signature Collection
Other sources (765)
7.6
Pleasant
From 765 reviews
Cleanliness
7.8
Room Comfort
7.6
Location
7.8
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Thatchers, BW Signature Collection
Number of reviews per page
20
40
Top reviews
John
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Property probably about 1910 to 1920. Very good condition. Looks and feels well maintained.
Staff excellent. Very friendly.
Food very good although Chicken Parmesan at dinner far too big a portion.
Loved our stay. We will go back.
John and Felicity Allen.
We loved the hotel
MRS C
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Unfortunately put in a room with other rooms being refurbished. Arrived after 4hour journey needed to rest but consistent banging and drilling which did not stop until just before 6pm although notice said work being done between 9 -5 pm. We seemed to be the only ones occupying a room in this section of hotel wasn’t told when we booked. Not one to make a fuss but felt like the poor relations!
Read More
John
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excellent hotel, staff and facilities and would highly recommend this hotel. Well done to all.
Verified traveler
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Nice property with spacious pub and garden outside the dinning area. The kitchen supplies meal and I think the price is fair with the qualities. We had dined in hotel restaurant for two nights.
James
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We, my son and grandson, had a lovely evening and stay, meal and service was great, friendly staff. Family room was excellent, very spacious and comfy beds.
John
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Beautiful location and the Hotel was well run with friendly staff and in very good condition clean and large rooms. It was great value for money with a spacious Bar and Dining area with a well kept garden for sitting outside. Station close by and only a short trip to the beautiful Guilford
Stuart
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Nice hotel
Vanessa
Leisure
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Both the Hotel and restaurant were very nice. The room was clean and beds were comfy but I personally didn’t like the pillows and the carpet was threadbare in places.. some of the furniture and bathroom fittings had seen better days so definitely not top marks. Restaurant and bar were great and the food was excellent. Parking was easy so that was a bonus.
Read More
Anne
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Comfortable room cleanliness excellent although we had a chipped bathroom sink the plumbing was noisy .
The cooked breakfast was good. The selection of fruit was limited and no brown bread or rolls .
We were offered a room change but as we had settled into our room and it was late we decided not to move. I think the room should have been checked prior to our arrival.
Read More
Denise
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Perfect stay after a night at the Opera at West Horsley Place - would use again.
Shirley
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
It was a very good hotel . All the staff that we came across were very, very helpful cannot fault this hotel
Daira Agustina
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Beautiful is a short word to describe the hotel. We really loved it, a little far from the city (40min by train) but it's totally worth it. In fact, it is the perfect opportunity to get to know the "non-tourist" part of the city. We would definitely return!
Kelly
Friends and Family
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Room was spacious and had all the essentials needed. Especially grateful for the fan this weekend as it’s been warm. Would have liked to have been able to open the windows wider but understand they are restricted for safety reasons. Bed was very comfortable had 2 great nights sleep. Food was lovely, we had breakfast included all very fresh and lovely quality. Prawn risotto was amazing! Hotel is beautiful inside and outside. All members of staff polite and lovely. I would stay again.
Read More
Julian
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
.
Nigel
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
A very friendly and welcoming check-in. Room was a nice size and clean. All the staff were attentive and the food was very nice as well.
Oscar
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Went for a wedding. Lovely setting and food was very nice.
Rebecca
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Greeted warmly upon arrival. Room was in good condition however the free WiFi did not reach our room and neither my husband or I could access it. Added to this there was no phone signal on O2 and only one bar on 3 this did cause us some problems as we needed to keep in touch with our autistic daughter and were unable to. Please don’t advertise free WiFi for the rooms if it doesn’t reach them. We had breakfast the next morning. Service was good but very slow. Waited over half an hour for scrambled eggs on toast. In summary a reasonable stay but if you are in room 110 you won’t be able to use WiFi.
Read More
Rachel
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
A beautiful building in a stunning village.
The staff were amazing, very friendly and accommodating.
The room was immaculate and well equipped.
The beds were very comfortable and the bathroom was fantastic.
The bar was wonderful and the food was to die for.
I highly recommend Thatchers and will definitely be back again in the future.
THANK YOU ALL
From
Rachel and Scott
Read More
Wayne
Business
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Nice views and rooms - good quality food
Martin
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Would’ve liked a bottle of water in the room and a biscuit to go with the coffee sachet. A glass in the bathroom would be nice too.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Thatchers, BW Signature Collection
Other sources (765)
7.6
Pleasant
From 765 reviews
Cleanliness
7.8
Room Comfort
7.6
Location
7.8
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Thatchers, BW Signature Collection
Number of reviews per page
20
40
Top reviews
John
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Property probably about 1910 to 1920. Very good condition. Looks and feels well maintained.
Staff excellent. Very friendly.
Food very good although Chicken Parmesan at dinner far too big a portion.
Loved our stay. We will go back.
John and Felicity Allen.
We loved the hotel
MRS C
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Unfortunately put in a room with other rooms being refurbished. Arrived after 4hour journey needed to rest but consistent banging and drilling which did not stop until just before 6pm although notice said work being done between 9 -5 pm. We seemed to be the only ones occupying a room in this section of hotel wasn’t told when we booked. Not one to make a fuss but felt like the poor relations!
Read More
John
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excellent hotel, staff and facilities and would highly recommend this hotel. Well done to all.
Verified traveler
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Nice property with spacious pub and garden outside the dinning area. The kitchen supplies meal and I think the price is fair with the qualities. We had dined in hotel restaurant for two nights.
James
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We, my son and grandson, had a lovely evening and stay, meal and service was great, friendly staff. Family room was excellent, very spacious and comfy beds.
John
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Beautiful location and the Hotel was well run with friendly staff and in very good condition clean and large rooms. It was great value for money with a spacious Bar and Dining area with a well kept garden for sitting outside. Station close by and only a short trip to the beautiful Guilford
Stuart
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Nice hotel
Vanessa
Leisure
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Both the Hotel and restaurant were very nice. The room was clean and beds were comfy but I personally didn’t like the pillows and the carpet was threadbare in places.. some of the furniture and bathroom fittings had seen better days so definitely not top marks. Restaurant and bar were great and the food was excellent. Parking was easy so that was a bonus.
Read More
Anne
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Comfortable room cleanliness excellent although we had a chipped bathroom sink the plumbing was noisy .
The cooked breakfast was good. The selection of fruit was limited and no brown bread or rolls .
We were offered a room change but as we had settled into our room and it was late we decided not to move. I think the room should have been checked prior to our arrival.
Read More
Denise
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Perfect stay after a night at the Opera at West Horsley Place - would use again.
Shirley
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
It was a very good hotel . All the staff that we came across were very, very helpful cannot fault this hotel
Daira Agustina
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Beautiful is a short word to describe the hotel. We really loved it, a little far from the city (40min by train) but it's totally worth it. In fact, it is the perfect opportunity to get to know the "non-tourist" part of the city. We would definitely return!
Kelly
Friends and Family
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Room was spacious and had all the essentials needed. Especially grateful for the fan this weekend as it’s been warm. Would have liked to have been able to open the windows wider but understand they are restricted for safety reasons. Bed was very comfortable had 2 great nights sleep. Food was lovely, we had breakfast included all very fresh and lovely quality. Prawn risotto was amazing! Hotel is beautiful inside and outside. All members of staff polite and lovely. I would stay again.
Read More
Julian
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
.
Nigel
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
A very friendly and welcoming check-in. Room was a nice size and clean. All the staff were attentive and the food was very nice as well.
Oscar
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Went for a wedding. Lovely setting and food was very nice.
Rebecca
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Greeted warmly upon arrival. Room was in good condition however the free WiFi did not reach our room and neither my husband or I could access it. Added to this there was no phone signal on O2 and only one bar on 3 this did cause us some problems as we needed to keep in touch with our autistic daughter and were unable to. Please don’t advertise free WiFi for the rooms if it doesn’t reach them. We had breakfast the next morning. Service was good but very slow. Waited over half an hour for scrambled eggs on toast. In summary a reasonable stay but if you are in room 110 you won’t be able to use WiFi.
Read More
Rachel
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
A beautiful building in a stunning village.
The staff were amazing, very friendly and accommodating.
The room was immaculate and well equipped.
The beds were very comfortable and the bathroom was fantastic.
The bar was wonderful and the food was to die for.
I highly recommend Thatchers and will definitely be back again in the future.
THANK YOU ALL
From
Rachel and Scott
Read More
Wayne
Business
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Nice views and rooms - good quality food
Martin
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Would’ve liked a bottle of water in the room and a biscuit to go with the coffee sachet. A glass in the bathroom would be nice too.
Number of reviews per page
20
40