The Borough

Gorgeous room! Great location in the city.

The rooms were wonderful and comfortable. The staff were very attentive. We were very happy with our stay.

Great stay! Rooms were spacious and clean, food was lovely. Will definitely be back.

You can’t hear noise from the bar which is great. Depending on which room you have (we’ve stayed twice) you can hear through the walls - we could hear cleaners in the morning. The manager kindly sent on lost property which we were grateful for.

My experience was terrible. Where do i begin there was so many errors. I booked my stay a month ahead and they rang me up the day before to tell me that expedia hadnt allocated a room for me it turns out that the hotel booking system kicked me out of the room and booked it out to someone else. I was very angry as you can imagine being told the day before I'm due to stay that i have no room. They then rang me back quite late on that day telling me i now have a room which was good as i was going to a party in the room upstairs.Upon arrival next day thinking they would go that extra mile but no they showed us to a totally different room that was not what i had paid for i was extremelly angry again to be told it was a mistake and showed us to the room i had booked. The room was ok furniture was a bit tatty and the bed was not that comfy very soft. The bathroom was new and was the best part of the stay. They did offer us free breakfast but only after complaining the second time. We sat down for breakfast and waited an hour to be told again that we had been forgotten and blamed it on the system even though they new they had only given us a cuppa and no breakfast. The customer service is non existant so dont expect any. Would i stay here again well im sure you know the answer to that absolutly not. I've never stayed anywhere like it and i wouldn't recommemd you do either unless you eant to be forgotten 😆

The Borough Hotel is a best choice to stay in Lancaster, whether on business or visiting the historic city of Lancaster out of interest. Centrally situated, the Georgian Hotel has a very good restaurant, although the breakfast included offer is not available for third party bookings, such as through Expedia. Still, the very good breakfasts on offer in the Restaurant are not very expensive. The staff are lovely and most helpful. Lancaster is a student city and the young people enhance the vibrant live music availability in the local hostelries of the city. Everything is in easy walking distance, making Lancaster an excellent choice for a short break for the not so young as well as those who also like to potter about the numerous shops and eateries in the commercial streets and arcades adorning the city centre. Of some note is the impressive Georgian architecture which adorns much of the City. Good choice all round.

Lovely room Big bath Fluffy towels.Dog friendly. Cosy and onsite restaurant

The usual friendly staff and great value rooms. Great breakfast. Why would you stay anywhere else?

It was a fantastic stay. They need to up thier food game.

Superb ground floor suite overlooking Dalton Square. Worth the extra payment.

Odd, my room came straight off the street. Felt nervous and lots of noise

Relaxing

Charming , clean, and comfortable

Great location, lovely room

The borough is in a great location in a lovely square. Staff were very very friendly and breakfast was superb

We stayed here for a night while visiting family and it’s a great option - friendly staff, amazing room with comfy bed and great shower. Will be back!

A slight problem with the laundry meant that we had to wait until 7.30pm for our bed to be fully made up, however the room was lovely and the homemade shortbread added a nice touch. The bathroom was gorgeous with a big bath plus a walk-in shower.

The Borough is a pub. Accommodation was reasonable. The size of the room was good. minor irritants such as the washhand basin not draining quickly or properly and the shower soap dispenser being poor. The breakfast was excellent and included (inclusion was not mentioned when I booked). Lancaster is a great place to visit.

Stayed in a very new, very well appointed room. The food, drinks, and service at the pub and restaurant were excellent.

The hotel is in a great location in the town and within a minute's stroll of the main street. The room was spotless, with a huge walk in shower. The beds were comfortable, however, they were very narrow, but that wasn't an issue. We'd had a long day and went up to our room to relax at 8 pm. Unfortunately there was a 30th birthday party in the room below us and, however much we tried to ignore the noise, it was impossible to even hear our television. Perhaps the hotel should take that into consideration when putting guests in rooms 8 or 9.