The Butchers Arms Freehouse

Comfortable and easy

Staff were friendly and inviting but the property in itself could do with a real good clean and update, chalets were quite good up-to-date with nice bathroom but mattresses need to be looked at as not very supportive

We arrived early but checking in was no problem. Very nice people. Food was nice too. Unfortunately we weren't too hungry so didn't get to sample the wonderful breakfast we read about. But the poached eggs were perfect. We stayed in a cabin which had everything you need for a short stay. It was warm and the bed was comfortable. The only thing I would say is the basin in the shower room was so small and awkward to use when brushing your teeth. A small niggle. Shower was fine, and very large.

Pleasanrt stay, very good breakfast and accomodating host.

The full english breakfast was the nicest I have had in years. Staff are polite and helpful. Room looked exactly as it did in the picture, and was clean and quiet. The hotel provided shower soap also smelled amazing.

Very welcoming. Staff very helpful and friendly. Twin room small with limited storage but comfortable. Excellent breakfasts. We were there to visit Snape Maltings which was a short and easy drive away. Recommended and would stay there again.

Enjoyable stay

An enjoyable stay. Friendly reception.

No bin in bathroom towels too small and cheap , bedding cheap, outside area in poor state and bad marks on walls in room no food serverd in bar on a Monday eve not told on web sight so had to go out to find food would not have booked if known Excellent breakfast tho

Really handy comfortable accommodation near RSPB Minsmere. Staff were lovely and accommodating with an early take away breakfast. Thanks!!

My dog and I had a lovely stay here and we were both made to feel very welcome. The staff are all very warm and friendly. The accommodation is quite basic but clean and comfortable with a comfortable bed and hot shower, everything you need. A very well cooked breakfast is also included in the price. I didn’t have dinner but the food looked very good and well presented. The outside of the venue and garden areas could do with some TLC and tidying up but I think the business is still a working progress. With a little more attention in this area they will have a winner. This was my second stay and I will no doubt book this venue again. Their best asset by far is their staff and this on its own is what draws you back and I would highly recommend this venue on this merit. It makes such a difference to be greeted with happy and engaging staff. Service with a smile goes such a long way and is so important in making you feel a valued customer. I hope this business continues to grow and thrive and I wish them all good luck for their future.

Nice local pub, amazing food, no breakfast though, that's probably because it's just been taken over, alot of potential.

Friendly staff. Clean and comfortable bed and reasonable shower. Adequate breakfast but a bit uninspiring - eg no choice of marmite, marmalade, peanut butter etc, just strawberry jam. No shower mat. No decaffeinated coffee. No toiletries. Convenient location (9 minutes drive to Aldebough).

All the details at time of booking lead me to believe I'd get a good meal and breakfast. Which didn't happen. The photos should not portray what is not available. the "chalet' was pretty poor and dated.