How many rooms are available at The Chapter House?

The Chapter House has 17 rooms in total.

Does The Chapter House provide parking?

Yes, The Chapter House provides parking. Please confirm details directly with the hotel.

What do past guests say about The Chapter House?

The Chapter House is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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The Chapter House

Name: The Chapter House
Address: 9-13 St John's Street, Salisbury, Wiltshire, England, SP1 2SB, 9-13 St John's Street, SP1 2SB, England
Rating: 9.4

Inn

9.4

/10

Exceptional

933 reviews

What Guests Say About Their Stay

Leila

10.0

/ 10

We are both professors and visited Salisbury in January 2026. We stayed one night, had dinner and enjoyed the bar in the property and breakfast served in our room --nice touch and attention to the guests, (the kitchen was going to be under renovation for a few days). The entire experience was amazing! From the attentive and friendly staff during check in, dinner, the interesting stairs --so authentic!-- and the service was incredible. Best steak ever!!! And dessert, sticky toffee pudding is a must! Friendly and attentive staff, knowledgable bar service, and the location was amazing! Our room, oh boy, we LOVED it! Very clean and organized, the tub inside the room was so relaxing. We LOVED our stay and appreciate all the attention from the owners and staff. We will definitely stay there again and recommend to anyone we know. Thank you!

Tamara

10.0

/ 10

Really lovely hotel, room was so cute and old. Breakfast was ok. Convenient location

Jack

10.0

/ 10

This old place has character, super comfortable beds, and a great breakfast. Would definitely stay here again. Staff was also super friendly and helpful.

In the Area

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9-13 St John's Street, Salisbury, Wiltshire, England, SP1 2SB

Main Facilities

WiFi

Near Salisbury Cathedral

Available Room Types in The Chapter House

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What's around The Chapter House

9-13 St John's Street, Salisbury, Wiltshire, England, SP1 2SB

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General

Near Salisbury Cathedral

Location

Located in Salisbury, The Chapter House is a 1-minute drive from Salisbury Cathedral and 5 minutes from Old Sarum. This inn is 10 mi (16.1 km) from Stonehenge.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Cathedral Close - 0.2 km / 0.1 mi
Magna Carta Chapter House - 0.3 km / 0.2 mi
Bishop's Palace - 0.3 km / 0.2 mi
Southampton Skating - 0.4 km / 0.2 mi
College of Matrons - 0.4 km / 0.2 mi
Salisbury Cathedral - 0.4 km / 0.3 mi
Mompesson House - 0.4 km / 0.3 mi
Arundells - 0.4 km / 0.3 mi
Market Square - 0.5 km / 0.3 mi
Salisbury Museum - 0.5 km / 0.3 mi
Parish Church of St Thomas and St Edmund - 0.5 km / 0.3 mi
Salisbury Arts Centre - 0.8 km / 0.5 mi
Five Rivers Leisure Centre - 2.1 km / 1.3 mi
Old Sarum - 3.5 km / 2.2 mi
Homington Down - 4.9 km / 3 mi

The nearest airports are:
Bournemouth (BOH-Bournemouth Intl.) - 37.3 km / 23.2 mi
Southampton (SOU) - 38.1 km / 23.7 mi

The preferred airport for The Chapter House is Southampton (SOU).

Facilities

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a reception hall.

Business Facilities

Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage.

Dining

Enjoy a satisfying meal at The Chapter House serving guests of The Chapter House. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 8:30 AM to 10 AM.

Rooms

Stay in one of 17 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

All facilities in The Chapter House

Bar, Cafe and Lounge

Functional Hall

Common Space

Lobby

Exterior

Hotel Services

Luggage storage
Multilingual staff
Newspaper in lobby

General

Reception hall
Terrace

Public Facilities

Smoke-free area
Safety deposit box

Food and Drinks

Breakfast

Connectivity

Free WiFi

Nearby Facilities

Laundry

Accommodation Policy & General Information in The Chapter House

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 22:00

Check-out:

Before 11:00

Pets

Service Animals Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Contactless check-in is available, Essential workers only - NO, No elevators

Nearby parking fee: GBP 8.00 per night (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	WiFi
Check-In / Check-Out Time	From 15:00 - 22:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Chapter House	17
Number of floors in The Chapter House	4
Another facilities in The Chapter House	Luggage storage, Multilingual staff, Newspaper in lobby, Reception hall, Terrace

Frequently asked question in The Chapter House

What are available facilities at The Chapter House?

There are top facilites at The Chapter House such as WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Chapter House?

The standard check-in time at The Chapter House is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00

Does The Chapter House provide breakfast?

Yes, The Chapter House provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Chapter House?

The Chapter House is a 4.0-star hotel.

How many floors does The Chapter House have?

The Chapter House has 4 floors.

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More Reviews from Other Guests in The Chapter House

Overall Ratings & Reviews The Chapter House

Other sources (933)

9.4

Exceptional

From 933 reviews

Cleanliness

9.4

Room Comfort

9.2

Location

9.6

Service and Facilites

9.6

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Traveler Reviews The Chapter House

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Top reviews

Leila

with Partner

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

David

Friends and Family Family

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Excellent

Emma

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Loved it! Would stay there again.

Tamara

with Partner

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Really lovely hotel, room was so cute and old. Breakfast was ok. Convenient location

Elena

6.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

mold in the room

Stephen

Leisure Family

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

The male staff member who checked was excellent, throughout the whole stay. Unfortunately there was an older man on the staff, whose abrupt attitude and inpatients was verging on being rude. Shame had two separate incidents with him during our short stay. Shame let the side down. The breakfast layup was good. Just one criticism, If your offering yoghurt , fruit and cereals. There is a very good chance the guest might like to take advantage of the offering, before you rush out the pre ordered cooked breakfast, which my case was virtually cold once I had finished by yoghurt. Also serving Avocado and poached eggs on thin sliced brown bread, unfortunately becomes a soggy mess. Im not saying I didn’t enjoy what I had, but, if you check with ypur guest when you xan bring out the hot food first and serve them avocados and poached eggs on toasted sourdough would produce a nice crisp base.

Jack

Leisure Family

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

This old place has character, super comfortable beds, and a great breakfast. Would definitely stay here again. Staff was also super friendly and helpful.

Emerson

with Partner

6.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Good location and simple check in, but the remainder was average to poor. Service seemed a chore, room was dirty, tiny and with poor and aged furniture. Not what was advertised. Breakfast arrangements needlessly difficult.

Adam

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Always have a good stay here… The rooms are amazing. The staff are lovely and the breakfast is awesome

TIMOTHY

Leisure with Partner

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

I would recommend to anyone. Friendly staff, clean room, great breakfast and well located.

julian

Friends and Family with Friends

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

The food stood out and clean room.

Ian

with Partner

4.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

No hot water or heating. Despite attempts to fix the problem by the hotel, we had to check-out and find alternate accommodation. We understand boiler issues happen, but when the staff were questioned about it they were insistent there was not an issue. We did subsequently receive a refund for our booking and the Owner/Director did later acknowledge that there was a problem and sorry we had to endure the consequences.

Mark

Leisure with Partner

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Lovely place. Very nice and comfortable room. The staff were great and a couple of minutes walk from the cathedral. Great location. Highly recommended.

Mary

Leisure with Partner

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Beautiful room. Such pleasant staff. Lovely food and close to the gorgeous Cathedral and shops . Would definitely stay there again xx

Lisa

Leisure with Partner

6.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Staff were lovely. Room very clean. However, due to the age of the hotel, our bedroom windows did not close and the traffic was very noisy all night as it overlooked a main road. We also could not adjust the heating settings, as the dial was fixed. Breakfast was great, location fabulous, style very quaint.

Jamie

Leisure

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Room was beautiful and breakfast delicious!

Trudie

10.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

Room very clean. Lovely bathroom with a roll top bath.

Richard

with Partner

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

Welcoming staff. The building is very old and peculiar but very comfortable. The room had high ceilings, was large and had a good ensuite with a powerful shower.

Debra

Leisure

8.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

The room was beautifully decorated and spotlessly clean.. kept in style with age of properties. Only issue would be not enough storage /drawers

Cory

Friends and Family Family

10.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

The Chapter House was amazing. You can feel the history of the place when you visit. The modern comfort and cleanliness in such an old and historic building is nothing short of brilliant. The two rooms were furnished beautifully. Dining on site was delicious and the staff were lovely. I could see Salisbury Cathedral’s spire from my window and the cathedral is just a few short minutes walk away.

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Disclaimer

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