The Chapter House

The male staff member who checked was excellent, throughout the whole stay. Unfortunately there was an older man on the staff, whose abrupt attitude and inpatients was verging on being rude. Shame had two separate incidents with him during our short stay. Shame let the side down. The breakfast layup was good. Just one criticism, If your offering yoghurt , fruit and cereals. There is a very good chance the guest might like to take advantage of the offering, before you rush out the pre ordered cooked breakfast, which my case was virtually cold once I had finished by yoghurt. Also serving Avocado and poached eggs on thin sliced brown bread, unfortunately becomes a soggy mess. Im not saying I didn’t enjoy what I had, but, if you check with ypur guest when you xan bring out the hot food first and serve them avocados and poached eggs on toasted sourdough would produce a nice crisp base.

This old place has character, super comfortable beds, and a great breakfast. Would definitely stay here again. Staff was also super friendly and helpful.

Good location and simple check in, but the remainder was average to poor. Service seemed a chore, room was dirty, tiny and with poor and aged furniture. Not what was advertised. Breakfast arrangements needlessly difficult.

Always have a good stay here… The rooms are amazing. The staff are lovely and the breakfast is awesome

I would recommend to anyone. Friendly staff, clean room, great breakfast and well located.

The food stood out and clean room.

No hot water or heating. Despite attempts to fix the problem by the hotel, we had to check-out and find alternate accommodation. We understand boiler issues happen, but when the staff were questioned about it they were insistent there was not an issue. We did subsequently receive a refund for our booking and the Owner/Director did later acknowledge that there was a problem and sorry we had to endure the consequences.

Lovely place. Very nice and comfortable room. The staff were great and a couple of minutes walk from the cathedral. Great location. Highly recommended.

Beautiful room. Such pleasant staff. Lovely food and close to the gorgeous Cathedral and shops . Would definitely stay there again xx

Staff were lovely. Room very clean. However, due to the age of the hotel, our bedroom windows did not close and the traffic was very noisy all night as it overlooked a main road. We also could not adjust the heating settings, as the dial was fixed. Breakfast was great, location fabulous, style very quaint.

Room was beautiful and breakfast delicious!

Room very clean. Lovely bathroom with a roll top bath.

Welcoming staff. The building is very old and peculiar but very comfortable. The room had high ceilings, was large and had a good ensuite with a powerful shower.

The room was beautifully decorated and spotlessly clean.. kept in style with age of properties. Only issue would be not enough storage /drawers

The Chapter House was amazing. You can feel the history of the place when you visit. The modern comfort and cleanliness in such an old and historic building is nothing short of brilliant. The two rooms were furnished beautifully. Dining on site was delicious and the staff were lovely. I could see Salisbury Cathedral’s spire from my window and the cathedral is just a few short minutes walk away.

Ideal location across from Salisbury cathedral. Delicious steaks at dinner. Nice historic room.

Entrance via noisy bar/restaurant but quiet in the room, which was comfortable but too hot. Excellent location just outside the cathedral close. Good breakfast selection, nicely cooked, but served on cold plates.

Love this hotel

Room had a lot of outside noise, very dated carpet, bathroom mirror was wobbly, shower could not maintain a constant temperature.

Staff were wonderful and attentive. The hotel and restaurant are really special and beautiful. I loved the history of the place.