The Chapter House is located in area / city Salisbury.
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The Chapter House
Inn
9.4
/10
Exceptional
1,004 reviews
What Guests Say About Their Stay
Duncan
10.0
/ 10
The staff are friendly and we secured the room we wanted. The restaurant is excellent, it serves great steak!!
The hotel is very old, so things do creak a bit. Salisbury shopping isn’t the best with a few empty units.
Paul
10.0
/ 10
Beautiful room, a hotel with exceptional character, very attentive staff and wonderful food.
Paul
10.0
/ 10
Grade 1 listed building/hotel with a historic past close to the cathedral gate house with amazing grill restaurant with some South African dishes
Lovely happy staff nothing is to much trouble for them.
Executive room was large most comfortable bed ,sofa bed , gorgeous fireplace ,furniture,wood panelling great detail,all amenities you’d need inc iron and iron board,plenty tea and coffee with a pod machine.
Wouldn’t hesitate to stay again if visiting Salisbury and Stonehenge.
In the Area
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9-13 St John's Street, Salisbury, Wiltshire, England, SP1 2SB
Main Facilities
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WiFi
Available Room Types in The Chapter House
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What's around The Chapter House
9-13 St John's Street, Salisbury, Wiltshire, England, SP1 2SB
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Discover More About The Chapter House
General
Near Salisbury Cathedral
Location
Located in Salisbury, The Chapter House is a 1-minute drive from Salisbury Cathedral and 5 minutes from Old Sarum. This inn is 10 mi (16.1 km) from Stonehenge.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Cathedral Close - 0.2 km / 0.1 mi
Magna Carta Chapter House - 0.3 km / 0.2 mi
Bishop's Palace - 0.3 km / 0.2 mi
Southampton Skating - 0.4 km / 0.2 mi
College of Matrons - 0.4 km / 0.2 mi
Salisbury Cathedral - 0.4 km / 0.3 mi
Mompesson House - 0.4 km / 0.3 mi
Arundells - 0.4 km / 0.3 mi
Market Square - 0.5 km / 0.3 mi
Salisbury Museum - 0.5 km / 0.3 mi
Parish Church of St Thomas and St Edmund - 0.5 km / 0.3 mi
Salisbury Arts Centre - 0.8 km / 0.5 mi
Five Rivers Leisure Centre - 2.1 km / 1.3 mi
Old Sarum - 3.5 km / 2.2 mi
Homington Down - 4.9 km / 3 mi
The nearest airports are:
Bournemouth (BOH-Bournemouth Intl.) - 37.3 km / 23.2 mi
Southampton (SOU) - 38.1 km / 23.7 mi
The preferred airport for The Chapter House is Southampton (SOU).
Facilities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a reception hall.
Business Facilities
Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage.
Dining
Enjoy a satisfying meal at The Chapter House serving guests of The Chapter House. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 8:30 AM to 10 AM.
Rooms
Stay in one of 17 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
All facilities in The Chapter House
Bar, Cafe and Lounge
Functional Hall
Common Space
Lobby
Exterior
Hotel Services
- Luggage storage
- Multilingual staff
- Newspaper in lobby
General
- Reception hall
- Terrace
Public Facilities
- Smoke-free area
- Safety deposit box
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Nearby Facilities
- Laundry
Accommodation Policy & General Information in The Chapter House
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
15:00 - 22:00
Check-out:
Before 11:00
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher and a smoke detector
Pets
Service Animals Allowed
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General Information
Popular Facilities | WiFi |
Check-In / Check-Out Time | From 15:00 - 22:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Chapter House | 17 |
Number of floors in The Chapter House | 4 |
Another facilities in The Chapter House | Luggage storage, Multilingual staff, Newspaper in lobby, Reception hall, Terrace |
Frequently asked question in The Chapter House
What are available facilities at The Chapter House?
There are top facilites at The Chapter House such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Chapter House?
The standard check-in time at The Chapter House is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
Does The Chapter House provide breakfast?
Yes, The Chapter House provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Chapter House?
The Chapter House is a 4.0-star hotel.
How many floors does The Chapter House have?
The Chapter House has 4 floors.
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More Reviews from Other Guests in The Chapter House
Overall Ratings & Reviews The Chapter House
Other sources (1,004)
9.4
Exceptional
From 1,004 reviews
Cleanliness
9.4
Room Comfort
9.2
Location
9.8
Service and Facilites
9.6
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Traveler Reviews The Chapter House
Number of reviews per page
20
40
Top reviews
Duncan
with Partner
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The staff are friendly and we secured the room we wanted. The restaurant is excellent, it serves great steak!!
The hotel is very old, so things do creak a bit. Salisbury shopping isn’t the best with a few empty units.
Paul
with Friends
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Beautiful room, a hotel with exceptional character, very attentive staff and wonderful food.
Paul
with Partner
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Grade 1 listed building/hotel with a historic past close to the cathedral gate house with amazing grill restaurant with some South African dishes
Lovely happy staff nothing is to much trouble for them.
Executive room was large most comfortable bed ,sofa bed , gorgeous fireplace ,furniture,wood panelling great detail,all amenities you’d need inc iron and iron board,plenty tea and coffee with a pod machine.
Wouldn’t hesitate to stay again if visiting Salisbury and Stonehenge.
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Leila
with Partner
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
We are both professors and visited Salisbury in January 2026. We stayed one night, had dinner and enjoyed the bar in the property and breakfast served in our room --nice touch and attention to the guests, (the kitchen was going to be under renovation for a few days). The entire experience was amazing! From the attentive and friendly staff during check in, dinner, the interesting stairs --so authentic!-- and the service was incredible. Best steak ever!!! And dessert, sticky toffee pudding is a must! Friendly and attentive staff, knowledgable bar service, and the location was amazing! Our room, oh boy, we LOVED it! Very clean and organized, the tub inside the room was so relaxing. We LOVED our stay and appreciate all the attention from the owners and staff. We will definitely stay there again and recommend to anyone we know. Thank you!
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David
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Excellent
Emma
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Loved it! Would stay there again.
Tamara
with Partner
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Really lovely hotel, room was so cute and old. Breakfast was ok. Convenient location
Elena
6.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
mold in the room
Stephen
Leisure Family
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
The male staff member who checked was excellent, throughout the whole stay. Unfortunately there was an older man on the staff, whose abrupt attitude and inpatients was verging on being rude. Shame had two separate incidents with him during our short stay. Shame let the side down.
The breakfast layup was good. Just one criticism, If your offering yoghurt , fruit and cereals. There is a very good chance the guest might like to take advantage of the offering, before you rush out the pre ordered cooked breakfast, which my case was virtually cold once I had finished by yoghurt.
Also serving Avocado and poached eggs on thin sliced brown bread, unfortunately becomes a soggy mess.
Im not saying I didn’t enjoy what I had, but, if you check with ypur guest when you xan bring out the hot food first and serve them avocados and poached eggs on toasted sourdough would produce a nice crisp base.
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Jack
Leisure Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
This old place has character, super comfortable beds, and a great breakfast. Would definitely stay here again. Staff was also super friendly and helpful.
Emerson
with Partner
6.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Good location and simple check in, but the remainder was average to poor. Service seemed a chore, room was dirty, tiny and with poor and aged furniture. Not what was advertised. Breakfast arrangements needlessly difficult.
Adam
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Always have a good stay here… The rooms are amazing. The staff are lovely and the breakfast is awesome
TIMOTHY
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
I would recommend to anyone. Friendly staff, clean room, great breakfast and well located.
julian
Friends and Family with Friends
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
The food stood out and clean room.
Ian
with Partner
4.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
No hot water or heating. Despite attempts to fix the problem by the hotel, we had to check-out and find alternate accommodation.
We understand boiler issues happen, but when the staff were questioned about it they were insistent there was not an issue.
We did subsequently receive a refund for our booking and the Owner/Director did later acknowledge that there was a problem and sorry we had to endure the consequences.
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Mark
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Lovely place. Very nice and comfortable room. The staff were great and a couple of minutes walk from the cathedral. Great location. Highly recommended.
Mary
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Beautiful room. Such pleasant staff. Lovely food and close to the gorgeous Cathedral and shops . Would definitely stay there again xx
Lisa
Leisure with Partner
6.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Staff were lovely. Room very clean. However, due to the age of the hotel, our bedroom windows did not close and the traffic was very noisy all night as it overlooked a main road. We also could not adjust the heating settings, as the dial was fixed. Breakfast was great, location fabulous, style very quaint.
Jamie
Leisure
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Room was beautiful and breakfast delicious!
Trudie
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Room very clean. Lovely bathroom with a roll top bath.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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