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The Crown Hotel

Name: The Crown Hotel
Address: 545 King Street, Stoke-on-Trent, England, ST3 1HD, 545 King Street, ST3 1HD, England
Rating: 4.8

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4.8

/10

Poor

81 reviews

What Guests Say About Their Stay

Brice

10.0

/ 10

The reception staff was friendly and helpful. And he let me check in a few hours before the normal check in time.

In the Area

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545 King Street, Stoke-on-Trent, England, ST3 1HD

Main Facilities

24-Hour Front Desk

Parking

WiFi

The Crown Hotel is a hotel is located at Stoke-on-Trent. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around The Crown Hotel

545 King Street, Stoke-on-Trent, England, ST3 1HD

Discover More Places

Discover More About The Crown Hotel

General
Near Gladstone Pottery Museum

Location
With a stay at The Crown Hotel, you'll be centrally located in Stoke-on-Trent, within a 10-minute drive of Trentham Gardens and Gladstone Pottery Museum. This hotel is 12.3 mi (19.7 km) from Alton Towers and 14.5 mi (23.3 km) from Peak District National Park.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Gladstone Pottery Museum - 0.5 km / 0.3 mi
Little Moreton Hall - 1.8 km / 1.1 mi
St Giles Church - 1.8 km / 1.1 mi
Awesome Walls, Stoke on Trent - 1.9 km / 1.2 mi
Parkhall Country Park - 2.2 km / 1.3 mi
Longton Park - 2.6 km / 1.6 mi
Bet365 Stadium - 3.3 km / 2.1 mi
Fenton Manor Sports Complex - 3.5 km / 2.2 mi
Potteries Museum & Art Gallery - 3.7 km / 2.3 mi
Dudson Museum - 3.7 km / 2.3 mi
Staffordshire University - 3.9 km / 2.4 mi
Stoke Minster - 4 km / 2.5 mi
Kings Hall - 4.1 km / 2.6 mi
Stoke-on-Trent Repertory Theatre - 4.4 km / 2.7 mi
Hanley Park - 4.5 km / 2.8 mi

The preferred airport for The Crown Hotel is Manchester Airport (MAN) - 68.8 km / 42.7 mi

Facilities
This hotel offers designated smoking areas.

Business Facilities
Featured amenities include a 24-hour front desk and a safe deposit box at the front desk. Free self parking is available onsite.

Rooms
Stay in one of 45 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include coffee/tea makers, and housekeeping is provided daily.

All facilities in The Crown Hotel

Others

Transportation

Secure parking

Connectivity

Free WiFi

General

Smoking area

Public Facilities

Parking
Safety deposit box

Hotel Services

24-hour Receptionist

Accommodation Policy & General Information in The Crown Hotel

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 11:00
Available rooms at The Crown Hotel	45
Another facilities in The Crown Hotel	Secure parking, Free WiFi, Smoking area, Safety deposit box, 24-hour Receptionist

Frequently asked question in The Crown Hotel

What are available facilities at The Crown Hotel?

There are top facilites at The Crown Hotel such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Crown Hotel?

The standard check-in time at The Crown Hotel is starting from From 14:00 while the latest check-out time is at Before 11:00

What is the star rating of The Crown Hotel?

The Crown Hotel is a 2.0-star hotel.

How many rooms are available at The Crown Hotel?

The Crown Hotel has 45 rooms in total.

More Reviews from Other Guests in The Crown Hotel

Overall Ratings & Reviews The Crown Hotel

Other sources (81)

4.8

Poor

From 81 reviews

Cleanliness

4.6

Room Comfort

3.4

Service and Facilites

5.2

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Traveler Reviews The Crown Hotel

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Top reviews

Stuart

with Partner

2.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Avoid at all costs..drug addicts use the hotel car park. The room was dirty and disgusting..looked like blood stains on the curtains. 4 different carpets on the floor and the bathroom was in a very poor condition. Mattress and pillows old and uncomfortable. We checked after less than an hour as it was totally unsafe.

Kajal

Family

4.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Not so clean. Staff ok but one over charged me 3 quids for food, drinks, no reason given. Very noisy housekeeping, they bang doors, chat and play loud music outside your rooms.

Aron

2.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

The whole place is at early stages of renovation. Currently you need to have low expectations if you plan to stay here. Pleasant staff and Clean sheets......

Stephen

4.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Untidy room hotel it self could do with a good clean car park very Untidy won't be using this hotel again

Ralph

2.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Faulty electric sockets. Cramped room with bed against wall, bathroom with barely enough room to use toilet. No bar or breakfast room. Guests smoking weed outside front door. Parking is on an unmaintained area at rear of hotel. Cheap but won’t stay again.

Anne

Family

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The room was basic and clean

Habib

2.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Awful room Whole place had a bad smell

Dean

with Partner

4.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Definetly didn’t look as good as the pics. Took 20 minutes to run a bath. Had to keep the window open as it was boiling in the hotel. Where ever you moved you had creaking floorboards. Worst mattress we’ve ever slept on. No support whatsoever. Walls looked like either discovered or damp patches. No toiletries for bathroom except toilet roll. Regular clientele of the hotel look like it’s gets used as a doss house. Folk near the entrance drinking alcohol and smoking certain substances. Won’t be returning. Paid less for decent hotels with no problems and all the extras.

Viju

2.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Or recommend

Jack

with Partner

2.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

The accommodation stayed in was not as advertised, we hoped it would have been a place that was suitable for a night, but it just created worry and discomfort the entire time staying there. The first room we were presented with was not at all as expected, the walls were stained with marks and water stains. The bathroom was dirty and unacceptable. The bed covers and curtains were stained and window sill covered in mould. Having asthma I was not comfortable staying in this room. I rang to reception and requested another room and told them it wasn’t at all how it was advertised, which the receptionist didn’t understand why. They provided us with a second room which was larger and slightly better than the first but still not good enough. Stained walls, mouldy curtains and window cills. However due to being exhausted from travels, we decided to just try and sleep for the long day ahead the next day. Both myself and partner were unable to get any sleep as the bed was terribly uncomfortable, we could feel the spring badly through the mattress. I have attached some images for you to see for yourself. This is completely unacceptable even with it being a cheap stay. The images need reviewing and updated on your site as the public should know what their money is buying them. We complained to hotels.com and they were very unhelpful. The hotel told them it was all fine so wouldn’t help us. Not impressed. Do not say here or book through hotels.com. Not even worth it for a night.

Louise

Friends and Family Family

2.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

Do not stay here! The pictures are not anything like the actual hotel, it’s very outdated and looks dirty. The carpets are filthy and the bedrooms are quite frankly disgusting! The bathrooms hadn’t been cleaned, hairs in the bath and even the toilet hadn’t been flushed. And a very disgusting wet mark on the floor that looked like urine. One room had the curtains nearly hanging off (a family room!) mismatched, wall paper peeling and stains on sheets. The pillows were nearly flat and the duvets so thin. The ceiling in one of our two rooms had the paint peeling and yellow marks from a bad leak and there was black mould in both rooms. If it wasn’t for the fact we had one night booked and arrived at 10pm i would have found us somewhere else to stay. Embarrassing to call this a hotel, I’ve seen cleaner crack dens in movies!!

Jodie

with Partner

2.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

This was honestly one of the worst hotel experiences I've had. The place looks neglected from the moment you arrive, the parking area was full of rubbish and broken items and generally felt unsafe. Inside things didn't improve. The room had clearly not been properly cleaned or updated in years. the ventilation fan was covered in dust and grime, and the walls had marks and stains all over them. Everything felt worn out and it generally made the room feel unhygienic and uncomfortable to stay in. I definitely would not recommend staying here unless you have no other choice. we booked for two nights and left after one.

Kimberley

2.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

How this hotel is even allowed on this website is beyond me. The staff even said 'this isn't a nice place to stay' when I arrived, the condition of the room was disgusting, there was faeces in the toilet, toilet roll stuck to the ahoer chrtain, thick dust and splats and marks on every wall and surface. Safe to say i did mot complete my stay there, when I say stay away I mean STAY AWAY.

Shaun

with Partner

2.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

The shower was full of mold, the room stank of mold, the kettle was broken, the heater was hanging off the wall, the light above the sink was in bits, we didn’t feel safe.

Martin

6.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Could do with some refurbishment

Juliana

2.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

The room was covered in spider webs and there was a cockroach in the bathroom, the staff was nice but stay away at all cost

Wendy

Business and Leisure

8.0

/10

Reviewed 44 week(s) ago

Expedia Group verified review

The evening receptionist was lovely, friendly and very helpful. The bed was comfortable, the en suite was clean, there was a portable heater when it got a little cold at night. On the first night of my stay the single room I was given did not have a kettle so the receptionist changed it for a room with a kettle at no extra charge to me.

Leo

Business

8.0

/10

Reviewed 45 week(s) ago

Hotels.com verified review

Great staff and room was cosy with a large bathing area. Nice sized parking area jusf behind, although that's relatively dependent on how "decently " others chhose to park. The bedroom door had an adequate lock, the door itself felt "flimsy"... so even though the bed was really comforrable, i didn't sleep like so well asdoor lets sijnd in too wasily bre

Martine

Leisure with Partner

2.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

I received a cancellation email 2 days prior our arrival due to a fire in the hotel. I called the hotel to validate. So we were obviously disappointed and had to look for an alternative for accommodation. I hope I get reimbursed.

andrew

4.0

/10

Reviewed 57 week(s) ago

Hotels.com verified review

cheap hotel and the only good thing about it is the price

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.