The Dilly

Hotels
8.0
/10
Very Good
1,011 reviews

What Guests Say About Their Stay

Laura

10.0
/ 10
It was absolutely incredible! The service was genuinely better than anywhere else and the bed was soooo comfy, we will definitely be back

Laverne

10.0
/ 10
Even though undergoing renovations, hotel is running smoothly, staff are consistently attentive and efficient. Room was very comfortable and clean.

Morag

10.0
/ 10
This hotel is fantastic for families and a great find in the centre of London. The staff were lovely and helpful creating a relaxed experience. The pool and gym facilities are excellent.
In the Area
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21 Piccadilly, City of Westminster, Mayfair, London, England, W1J 0BH

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
The Dilly is located in area / city Mayfair. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Dilly

21 Piccadilly, City of Westminster, Mayfair, London, England, W1J 0BH
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Discover More About The Dilly

Location


The Dilly is located in area / city Mayfair.

About The Dilly

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Dilly exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at The Dilly.

All facilities in The Dilly

Others The Dilly
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Tours
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

General

  • Banquet
  • Ballroom

Things to Do

  • Health club

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Dilly

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately GBP 28 for adults and GBP 14 for children
  • Nearby parking fee: GBP 30 per day
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 35 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

The following facilities or services will be unavailable from January 9 2026 to March 31 2026 (dates subject to change):
  • One of the dining venues

Check-in/Check-out Time

Check-in:
15:00 - 03:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 03:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Dilly
283
Number of floors in The Dilly
6
Another facilities in The Dilly
Laundry service, Express check-in, Tours, Luggage storage, Porter

Frequently asked question in The Dilly

What are available facilities at The Dilly?
There are top facilites at The Dilly such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Dilly?
The standard check-in time at The Dilly is starting from 15:00 - 03:00 while the latest check-out time is at Before 12:00
Does The Dilly provide breakfast?
Yes, The Dilly provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Dilly?
The Dilly is a 5.0-star hotel.
How many floors does The Dilly have?
The Dilly has 6 floors.
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More Reviews from Other Guests in The Dilly

Overall Ratings & Reviews The Dilly

Traveloka (11)
Other sources (1,000)
8.0
Very Good
From 1,000 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Dilly

Number of reviews per page
20
40
Top reviews
Crystal
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing room and staff.
Laura
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was absolutely incredible! The service was genuinely better than anywhere else and the bed was soooo comfy, we will definitely be back
Richard
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location, comfy beds, great as usual
Kimberley
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room lovely, staff amazing, facilities fantastic. Only point of concern was that the air con did not work in my room.
Alison
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room, and something else
Laverne
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Even though undergoing renovations, hotel is running smoothly, staff are consistently attentive and efficient. Room was very comfortable and clean.
Morag
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel is fantastic for families and a great find in the centre of London. The staff were lovely and helpful creating a relaxed experience. The pool and gym facilities are excellent.
Emma
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The staff were pretty uninterested & not very welcoming hotel tired & felt grubby Room badly furnished & noisy
Katherine
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Impressed with locaty
Jennifer
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Work outside the room which was very noisy and we weren’t warned about. We were only staying for one night and the room was lovely but the noise very disturbing.
Rod
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

No comms around the renovations. Only one restaurant was open, and the reception is closed; you enter the hotel through a side entrance. Poor experience due to disappointment with the lack of transparency about the work being done.
Angela
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was spotless Staff was exceptional Highly recommended
NIKOLAOS
icon-Leisure
Leisure
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Spacious room. Few steps from picadilly circus. A bit old tho
Paul
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location and big room but old and tired decoration. Shower not great, no hand soap or teabags in the room and aircon noisy and ineffective. Breakfast was good in a nice bright room
Hannah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Helpful and courteous staff. Clean room. Great gym facility and pool. Perfect location.
Chloe
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It wasn’t the best stay made worse by the price (but it is the week before christmas!) The beds were comfy, there was plenty of tea and coffee, the gym and pool area was good and given our room was overlooking Piccadilly it wasn’t overly noisy. That was sort of where things stopped being good; the room was so tired - scuffs all over the walls, the wardrobe looked old and tattered, the carpet was thin and had gathered in places which could have been a trip hazard, there was a hole in my bed sheet and the bathroom needed an upgrade! I didn’t find the staff overly friendly and they didn’t acknowledge the occassion we were there for which was fine. I was really disappointed, I’ve wanted to stay there for a while but won’t be rushing back and there would have been other places to stay that were better I’m sure!
Read More
Sharon
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

It was great to be greeted so friendly and the wonderful man on reception gave us a room on arrival which was much earlier than check in time…which was very appreciated after a long journey. The room was located on floor 6 which made it quiet. It was very basic and extremely in need of a refurb. The bathroom was also a little tired looking. We visited on 15-17 December but the room was incredibly hot and we couldn’t cool it, yet the corridors seem to have aircon! You cannot beat the location of the dilly, being so centrally located but the hotel really does need an upgrade. I understand a refurbishment programme begins shortly, I just hope that they don’t just focus on the reception areas and instead pay more attention to the rooms.
Read More
Kevin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

the Dilly is a bit tired. Rooms on 4th floor a bit “rundown” Weekend we were there systems down at check in. Took 30mins to get key for room. Also reception there was heady whiff of lily’s
Kelli
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The location was fantastic and the hotel / room were very nice. Would stay here again!
Vanessa
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The bedrooms are tired and the aircon noisy but the bed was comfortable and hotel in a great location for theatreland.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 The Dilly

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Dilly

Traveloka (11)
Other sources (1,000)
8.0
Very Good
From 1,000 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Dilly

Number of reviews per page
20
40
Top reviews
Crystal
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing room and staff.
Laura
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was absolutely incredible! The service was genuinely better than anywhere else and the bed was soooo comfy, we will definitely be back
Richard
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location, comfy beds, great as usual
Kimberley
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room lovely, staff amazing, facilities fantastic. Only point of concern was that the air con did not work in my room.
Alison
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room, and something else
Laverne
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Even though undergoing renovations, hotel is running smoothly, staff are consistently attentive and efficient. Room was very comfortable and clean.
Morag
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel is fantastic for families and a great find in the centre of London. The staff were lovely and helpful creating a relaxed experience. The pool and gym facilities are excellent.
Emma
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The staff were pretty uninterested & not very welcoming hotel tired & felt grubby Room badly furnished & noisy
Katherine
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Impressed with locaty
Jennifer
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Work outside the room which was very noisy and we weren’t warned about. We were only staying for one night and the room was lovely but the noise very disturbing.
Rod
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

No comms around the renovations. Only one restaurant was open, and the reception is closed; you enter the hotel through a side entrance. Poor experience due to disappointment with the lack of transparency about the work being done.
Angela
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was spotless Staff was exceptional Highly recommended
NIKOLAOS
icon-Leisure
Leisure
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Spacious room. Few steps from picadilly circus. A bit old tho
Paul
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location and big room but old and tired decoration. Shower not great, no hand soap or teabags in the room and aircon noisy and ineffective. Breakfast was good in a nice bright room
Hannah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Helpful and courteous staff. Clean room. Great gym facility and pool. Perfect location.
Chloe
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It wasn’t the best stay made worse by the price (but it is the week before christmas!) The beds were comfy, there was plenty of tea and coffee, the gym and pool area was good and given our room was overlooking Piccadilly it wasn’t overly noisy. That was sort of where things stopped being good; the room was so tired - scuffs all over the walls, the wardrobe looked old and tattered, the carpet was thin and had gathered in places which could have been a trip hazard, there was a hole in my bed sheet and the bathroom needed an upgrade! I didn’t find the staff overly friendly and they didn’t acknowledge the occassion we were there for which was fine. I was really disappointed, I’ve wanted to stay there for a while but won’t be rushing back and there would have been other places to stay that were better I’m sure!
Read More
Sharon
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

It was great to be greeted so friendly and the wonderful man on reception gave us a room on arrival which was much earlier than check in time…which was very appreciated after a long journey. The room was located on floor 6 which made it quiet. It was very basic and extremely in need of a refurb. The bathroom was also a little tired looking. We visited on 15-17 December but the room was incredibly hot and we couldn’t cool it, yet the corridors seem to have aircon! You cannot beat the location of the dilly, being so centrally located but the hotel really does need an upgrade. I understand a refurbishment programme begins shortly, I just hope that they don’t just focus on the reception areas and instead pay more attention to the rooms.
Read More
Kevin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

the Dilly is a bit tired. Rooms on 4th floor a bit “rundown” Weekend we were there systems down at check in. Took 30mins to get key for room. Also reception there was heady whiff of lily’s
Kelli
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The location was fantastic and the hotel / room were very nice. Would stay here again!
Vanessa
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The bedrooms are tired and the aircon noisy but the bed was comfortable and hotel in a great location for theatreland.
Number of reviews per page
20
40