The Godalming Hotel

A gem of a find for the price

There were no lights on outside the property and therefore hazardous. I arrived at 22.15 after work to be told that they close at 22.00. Im not sure what I was supposed to do with this information except to feel unwelcome. The room itself was fine. However there was a dreadful smell in the bathroom which still persisted the following day

Couldn't open a window and there was no fridge

I was working on a film in the area and finishing late and couldn’t get hold of anyone at the hotel and they wouldn’t let me check in after 10pm so I had to stay with a colleague instead

It's was short and comfortable

The entrance hall smelt strongly of food. One room had a loud buzzing noise in it when we entered. Turned out to be the wall mounted combined hairdryer/shaver socket, which wasn’t near a mirror, so badly sighted. While the room had tea/coffee facilities, all double power sockets were badly located so difficult to use. The kettle had to be used behind a bed on the floor and a second kettle base was present for that!! The bathroom mirror was hung by one hook only which was totally inadequate and at risk of being knocked off if caught when drying yourself. On investigation of the security of the mirror, live wires were found behind, made safe only by an electrical terminal block, which had exposed live parts!! The other room had a damaged blind which didn’t shut the light out and was on the ground floor. In addition, 4 beeps were heard every minute throughout the night. When this was raised to the member of staff in the morning, the response was “oh yes, it has been doing that for the last 2 months!” On the morning of the first full day there was no hot water available to either room and to other guest rooms. . As of 1200 on that day the hot water had not been fixed. It was working again by 1900. Other issues identified included no hand towel provide, missing toilet role holder and sharp wall fixing, windows that didn’t sound like they were closed, poorly fitted door furniture and limited car parking.

Stayed just two nights. Location is slightly interior, good security but Property is getting too old and requires maintenance for some rooms.

Another great stay

Parking is a nightmare if you do not get one of the 3 spaces out the front. Tiny access road, small car width is about manageable but there’s bulk bags & household waste left out which makes it worse.

Comfortable stay with friendly staff

The hotel was exactly as described and very convenient for my job.

The slat blinds only had 3 slats on it so sun woke me up at the crack of dawn the wardrobe was almost falling down the socket had do not use written on it and there was a old pizza box left in the room a so the windows had handles missing so could not close then

Disgusting, dirty conditions. The room was filthy, sink had dirt in and around it with rice floating out of the sink hole of water was turned on. Shared bathrooms were dirty. Room did not look like it had been cleaned. In the end I found somewhere else to stay due to the conditions.

I paid £45 for a box room that had no toilet or showering facilities and wasn’t shown where there, if there was a communal toilet to use.

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If it's cheap, it's cheap for a reason! Lady at reception was lovely. The whole building inc the grounds & rear car park are very tired and need desperate attention. "Hotel" was clean, but apart from the lobby, it needs a refurb. Mattress was past its best date - not comfy. No chair for the desk. Despite advertising it provides FREE breakfast, it doesn't serve ANY food, paid for or otherwise. In a pretty good location of town centre and railway station

The room was adequate and clean with good facilities such as tea and coffee, tv, wifi and hairdryer. It was a quiet room. Space for parking. A cheap room for those on a budget. Hotel was a little run down. I was not given much direction or orientation to my room or the facilities. I didn't have ensuit and the communal toilet was dirty with no sink. The shower was great, good pressure and nice hot water. Overall it provided a cheap room for sleeping which was what i was looking for.

It's a dirty, outdated dump with one toilet and one shower shared by 18 tooms.

Very basic hotel. No front staff. No restocking of refreshments. Hotel is located out of the town centre so a walk or car ride to local restaurants. Easy access to public transport

Stayed here for a week and loved it! My room was clean and cosy.