The Stratton House Hotel

The room was clean, morning staff excellent, food excellent. Many rooms being refurbished. Evening manager could have been more helpful, they were closing when we arrived.

Great value food lovely

Room didn’t feel very clean,

Slept relly well.

This hotel is well below its rating room very modern if you get a new room! But if you get a Newley refurbished room your in for a treat showers done work and rooms are hotter that the sun, shower head has about 3drips and you can’t ever get even warm I wouldn’t stay at this hotel again if they said it was free!!!!!!! Simply terrible

nice hotel, great value for money.

2 night stay visiting family. Have not stayed here for a while. Suite was lovely. Sloping roof and uneven floor took some getting used too but lovely that the essence of the old building has been kept.

Mix up on a couple of rooms but we sorted that ourselves. Wife and I were in the "suite" which is obviously on the top floor. Bed was comfortable, bathroom and toilet were separate and not really suitable for tall people due to the roof sloping. We were only in for one night so no real issues but upstairs could do with some tlc

The breakfast was lovely and had a lot of choice. Hotel is clean.

Was asked to check in before 8pm and told no one would be there after that time

Nice affordable room for a quick overnight stop on a road trip. Didnt feel that welcome on arrival if i am honest. I accidently walked into the restaurant which was empty in all my bike gear as the external door was open. I was abruptly told i shouldnt walk through there and should go around the carpark. Maybe dont leave the door open then or put a sign up. Spent quite a lot of money on beer in the hotel bar. The woman serving in the bar was great and really friendly. Managed to park my bike and chain it to a railing. Lots of vans in the carpark which helped keep it from view. I would stay again but wont walk through the restaurant to save getting moaned at.

Basin did not drain properly No hairdryer in room, did ask but nothing happened!! Had to wait 20mins for a table at breakfast, she did serve me in the end in the bar yesterday. Today I sat with someone on their table. No one on the reception did ring the bell, but nobody came. I do not recommend this hotel even if the staff were very polite

The hotel was clean enough it just needs a little updating, the bathrooms look like something from the 1970’s, but it was reasonably inexpensive so you get what you pay for. The bar and the terrace were comfortable and pleasant enough.

Some of the rooms are very small, but the bar and food are excellent.

Room was not great cold & damp with uncomfortable beds poor mattresses smelt musty & damp in room

Likes: the breakfast was fabulous - even though it was over Christmas; the staff were extremely helpful, especially on Boxing Day. Dislikes: the bedroom blinds were broken, the pillows were insufficient and the filling was coming out of the end of the pillowcase; there was another in the wardrobe but it was in the same condition (bring your own pillow!). The shower tray filled up with water before the water temp was warm enough, so much so that I was afraid the tray was going to overflow. Also, I could hear everything that was going on in the next room (not pleasant).

Great that we were able to check in early which was really appreciated, staff were friendly & welcoming. Room 33 is at the top of the building & is a large room with plenty of storage but just a small window which wasn’t a problem. The bathroom is a decent size but it’s virtually impossible to use the bath & hand shower due to the very low sloping ceiling, I found it really difficult & I’m only 5’ 4” We stayed for breakfast, staff were lovely, breakfast (mushrooms & egg on toast) was ok but we felt the mushrooms could’ve been cooked for longer & seasoned but it was ok. Not an expensive place to stay, staff are friendly & it was convenient 😊

Very central to the town, brekkie was lovely. The rooms are very tired and in need of an upgrade especially the bathrooms. We had a room right on the main road so didn't sleep great

You do not allocate a room with an old bed and mattress in it. I was unable to sleep as every time went to turn over a spring would dig into me and wake me up. Every move left the mattress groaning as whatever padding was originally in there was now almost non existent. Whoever owns this hotel should put their hand in their pocket and buy a new mattress and vase, they are not expensive.

Staff were helpful. The downstairs public areas are good and welcoming. The accommodation however is pretty sad and needs a lot of attention. It was so depressing that I actually stayed on a friends sofa for the second night instead. I never leave negative reviews. So be warned.