The Z Hotel City

Na

Friendly staff, clean room, perfect for our trip

Staff was very helpful and very comfortable. Stay highly recommended. I would personally stay there again myself.

Very clean and easy to get to. Staff very attentive and allowed us to leave our bags after checking out which we hugely appreciated due to not leaving London until later in the evening.

Small but compact and functional en-suite room. Fine for me as I was solo. 15-20 minutes walk to Waterloo station. For the price a very sound choice. Breakfast at a cafe within the building g was good too.

The room was quite small for 2 people. (Might’ve been my fault for not realizing that when I booked the stay). The air conditioner had to be running at really cold temps at all times of the day or it would get muggy in the room. The breakfast was really good and the staff were friendly.

The room was tidy and clean, but extremely small – to the point where it was difficult to even open our suitcase comfortably. On the positive side, the location is excellent, right in the heart of the city with easy access to attractions and public transport. Overall, a convenient place if location matters most, but be prepared for very compact rooms.

Excellent. Service

A quiet night. We had windowless room. The light pad was difficult to work out, seems to be a delay. As the room was so dark we left the bed lights on as could not see the lighting pad. A bed lamp or light around the the pad may assist. The room was beautifully clean along with the bed and bathroom. Towls also spotless. Tea coffee and even oat milk sachets. Would definitely return

Easy check-in, even though I was hours late. Augustine, the concierge, was simply amazing! I forgot my travel adaptor, and he tried his best to look through the storage to find one. I could tell he was working long hours and was smiling at every turn! Time for a raise for Augustine!. Thanks, I will keep up with Z Hotel when I'm in London. Keep your awesome employees!

Very pleased with my stay and the services provided by the concierges

I stayed here for three nights and overall really enjoyed it. The staff were fantastic, the place was spotless, and the location couldn’t be better — just 10 minutes to Trafalgar Square, 15 to Piccadilly, and loads of transport options right outside. The only quirk? The room was a bit small, and the bathroom was a separate glass cubicle — one of those “modern hotel” design trends I’ll never understand. If your idea of a holiday is watching your friends on the toilet :D, then this is the luxury you’ve been waiting for.

The hotel itself is very nice. The staff are all lovely. However, the beds are incredibly hard. We had to ask for a spare duvet to put under us, but we still slept very little. The air con is also poor. We had a fan blasting all night as the air con did little to cool the room. If they could sort the beds I would stay again in cooler weather, but at the moment I couldn't recommend it as when we complained we were told all the beds are like it. One of us will sleep on just about anything and even he found it rock-like.

It would have nice to have been told at check-in on Tuesday about the complimentary wine and cheese. I found the young man who was working that day to be a bit stand offish and not very welcoming. I was celebrating my birthday and it would have really been nice to know about the event that was taking place in the evening. Other than that the location is well appointed and a good walking distance to all the major attractions in central London.

Very nice, friendly staff and great location

This hotel what’s like my knight and shining armor. I had checked into a hotel that was disgusting and I had to last minute find a hotel that would be suitable. I checked ratings and I found Z hotel on Fleet Street. I cannot tell you how happy I was to check in there and find out how lovely it was! A real hotel! The staff were amazing. They were very helpful and friendly to check in was a breeze. The breakfast the next morning was wonderful. I cannot say enough about this hotel. It was so comfortable and I felt so great there after a horrendous experience at the hotel that I had originally booked thank you hotel Z for making my stay so great!

It was clean and very nice and staff was helpful

Small yet comfortable

Room just way too small for 2 people Ideal for single business traveller but not 2 peopl

Really nice hotel, great value for money. Great location in central London. But strange having no windows!