Staying at Urban Chic - Portobello is a good choice when you are visiting Notting Hill.
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Urban Chic - Portobello
Apartments
8.6
/10
Very Good
43 reviews
What Guests Say About Their Stay
Lisa
10.0
/ 10
It’s a really cute and more importantly clean apartment! We really enjoyed our time together in and/or our and about due to cultural diversity of the neighbourhood!
DOUG
10.0
/ 10
Great property centrally located, picking the keys up from a corner shop 900metres away was a pain with luggage
Khululekani
10.0
/ 10
Very well equipped apartment, clean, all amenities available. A great deal of care and attention was given to this accomodation. We had a superb stay with everything you could ever need. Great communication with the host too.
In the Area
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Faraday Road, Notthing Hill, Central London, London, England, W10 5NZ
Main Facilities
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Elevator
WiFi
Available Room Types in Urban Chic - Portobello
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What's around Urban Chic - Portobello
Faraday Road, Notthing Hill, Central London, London, England, W10 5NZ
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Discover More About Urban Chic - Portobello
Location
Staying at Urban Chic - Portobello is a good choice when you are visiting Notting Hill.
About Urban Chic - Portobello
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
Urban Chic - Portobello is a apartment with great comfort and excellent service according to most apartment's guests.
Get precious and unforgettable moment during your stay at Urban Chic - Portobello.
All facilities in Urban Chic - Portobello
Others
Public Facilities
- Others
- Smoke-free area
- Elevator
Connectivity
- Free WiFi
General
- Terrace
Hotel Services
- Express check-out
Accommodation Policy & General Information in Urban Chic - Portobello
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Early check-in is available for a fee (subject to availability)
- Late check-in fee for check-in between 6:00 PM and 6:00 AM
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: GBP 25 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: GBP 300 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Host has indicated there is a carbon monoxide detector on the property
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. The host will greet guests on arrival. For any questions, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. A deposit is due at the time booking the reservation.
Hotel only accepts guests with minimum age of 25
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 10:00 |
Available rooms at Urban Chic - Portobello | 4 |
Another facilities in Urban Chic - Portobello | Others, Smoke-free area, Free WiFi, Terrace, Express check-out |
Frequently asked question in Urban Chic - Portobello
What are available facilities at Urban Chic - Portobello?
There are top facilites at Urban Chic - Portobello such as Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Urban Chic - Portobello?
The standard check-in time at Urban Chic - Portobello is starting from 15:00 - 00:00 while the latest check-out time is at Before 10:00
What is the star rating of Urban Chic - Portobello?
Urban Chic - Portobello is a 5.0-star hotel.
How many rooms are available at Urban Chic - Portobello?
Urban Chic - Portobello has 4 rooms in total.
What do past guests say about Urban Chic - Portobello?
Urban Chic - Portobello is well-known for its Room Comfort, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in Urban Chic - Portobello
Overall Ratings & Reviews Urban Chic - Portobello
Other sources (43)
8.6
Very Good
From 43 reviews
Cleanliness
8.8
Room Comfort
9.2
Service and Facilites
8.4
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Traveler Reviews Urban Chic - Portobello
Number of reviews per page
20
40
Top reviews
Tazeem
2.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
DO NOT BOOK WITH URBAN CHIC. We had a booking, the day before they informed us that we had been moved to a different property. We had purposely booked a place with a lift as one of the people in our party had really bad knees and stairs were tough. This new place had a lot of stairs. To make things worse, at 1:45am, a party of 5 people tried to enter the flat - they were also relocated to the same place. We contacted the property manager, were told (in writing) we would get a refund and had to go through Expedia. When I contacted Expedia, they contacted to property and the refund was not granted (even though we have it in writing). Save yourself the hassle. Don't book a Urban chic property.
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Abdulrazaq
Leisure Family
8.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
Comfortable and ideal for a family vacation, the park right opposite makes it even better cos of the ability to engage in outdoor activities
Karen
Leisure Family
6.0
/10
Reviewed 80 week(s) ago
Expedia Group verified review
The apartment size, location and walkability were great. However it was fairly obvious that no one had done an inspection prior to our visit.
Communication and follow through were TERRIBLE. We had a major problem that was never resolved. We had NO HOT WATER for the four days we were there.
We attempted to get the problem fixed but were ultimately told that Urban Chic has no control over the operations of the building we were in.
On the third day we were given the option to move to another location but no offer was made to assist us with the move.
I wrote emails to the company and have not received any response in almost three weeks. I have requested some compensation but again, no response.
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Lisa
Leisure with Children
10.0
/10
Reviewed 80 week(s) ago
Expedia Group verified review
It’s a really cute and more importantly clean apartment! We really enjoyed our time together in and/or our and about due to cultural diversity of the neighbourhood!
DOUG
Business
10.0
/10
Reviewed 85 week(s) ago
Hotels.com verified review
Great property centrally located, picking the keys up from a corner shop 900metres away was a pain with luggage
Khululekani
Business
10.0
/10
Reviewed 258 week(s) ago
Hotels.com verified review
Very well equipped apartment, clean, all amenities available. A great deal of care and attention was given to this accomodation. We had a superb stay with everything you could ever need. Great communication with the host too.
Sheila
Friends and Family
10.0
/10
Reviewed 300 week(s) ago
Hotels.com verified review
Elegant decor and a comfortable stay.. Everything needed is in the flat..
Sheila
Friends and Family
10.0
/10
Reviewed 300 week(s) ago
Hotels.com verified review
Lovely apartment and close to shops
Verified traveler
Leisure Family
6.0
/10
Reviewed 306 week(s) ago
Expedia Group verified review
Dirty and lot's of stains to carpets, marks on walls, flat 167 has not been looked after very well which is a real shame. some power sockets didn't work, heating was troublesome, main bathroom smelt of cat urine, previous guests kids had drawn on walls, dishwasher door broken, I can go on and on. place has so much potential if they spent some money on maintenance.
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Tyler
8.0
/10
Reviewed 307 week(s) ago
Hotels.com verified review
Stayed at Urban Chic Portobello with my girlfriend and another couple. The apartment itself was nice overall - newer and quite modern and in a great location. However, there were some issues with cleanliness. There were horrific stains all over the couch, to the point where no one was comfortable sitting on it. There was also some mold in the shower. There was also a fowl smell that we noticed after getting home from a day out. It went away after leaving the windows open for a while and didn’t seem to come back, but still a bit concerning.
Even with the cleanliness issues the overall experience was good. It’s located a short walk from the tube and it’s even closer to several bus stops. Good coffee shops nearby too.
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Charlotte
Business
10.0
/10
Reviewed 312 week(s) ago
Hotels.com verified review
Great location, clean well appointed flat
Verified traveler
Friends and Family Family
6.0
/10
Reviewed 323 week(s) ago
Expedia Group verified review
The property is part of a completely new complex and the general condition of the apartments are good but the 2 apartments I rented were ready 2 hours later (you don’t want this to happen when you have your entire family coming from Italy). At least an email saying that they were sorry would have been appreciated and probably resulted in a different review.
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Verified traveler
Leisure Family
8.0
/10
Reviewed 329 week(s) ago
Expedia Group verified review
Great little apartment near Portobello Road and walking distance (1mile) to Nottinghill Gate Station and other public transport.
A couple of nice restaurants in the neighborhood, including a good Pizzeria, Fish and Chip shop, bakeries etc. A short walk to a couple of pubs and Tesco/Sainbury markets.
Bedrooms were clean, although a little small. Sofa bed in living room was great for 2 kids with enough space that they didn't fight about being on top of each other! High speed Internet, Netflix on the TV and a well equipped kitchen gave us the option for dinners and breakfasts in when we wanted.
Communication with Property manager was very good, check-in and check-out was very easy, no problems at all.
Overall would recommend and would consider to use again if returning to London.
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Sargon
Leisure Family
4.0
/10
Reviewed 330 week(s) ago
Expedia Group verified review
This was the very first time I was renting an apartment for a family vacation. So I was trying to to be extra cautious with where I stay.
The good
1. Great location
2. The apartment was clean (maybe the carpets could have been cleaner) but overall it was clean.
The bad
1. Apartment was not ready when we got there after the agreed checkin time!
2. Beds are cheap and the mattress kept falling through the frame not good
3. the shades in one room kept falling off
The only safe in the apartment was not working
The Ugly
1. Horrible, I mean really bad smell coming from the shower area in of the bathroom in the bedroom really bad
To be fair they told me I should have called when they asked for my feed back and good rating but. after a semi indifferent response I got regarding to no hot water the first day I was not too confident they would do anything. and why is the place not in the tip top shape when you rent it and why do I have to endure anything until you fix it. Fix it before you rent not after you rent.
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W.H
Leisure Family
10.0
/10
Reviewed 331 week(s) ago
Expedia Group verified review
very nice, clean, convenience to portobello market.
Yu-Hsien
8.0
/10
Reviewed 348 week(s) ago
Hotels.com verified review
We enjoyed our stay at Urban Chic Portobello with everything is needed. Location is also with lots bus and tube stops. As for the property itself, it's clean, secure which is a big plus for family with kids. One down side is the hidden charge for late check in for 50 pounds (I checked in around 9pm) which wasn't disclosed on hotels.com website for the amount and only disclosed after you booked with hotels.com then communicated via email.
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Jackie
2.0
/10
Reviewed 355 week(s) ago
Expedia Group verified review
Nothing chic about it. Worn furniture and dirty linens
Arabella
Leisure Family
10.0
/10
Reviewed 367 week(s) ago
Expedia Group verified review
We had a lovely stay at Urban Chic, brilliant location for Portobello, very clean and brilliant communication with the staff.
Angelos
6.0
/10
Reviewed 372 week(s) ago
Expedia Group verified review
This type of property was not appropriate for my needs. I checked in after 6pm, and I incurred an additional fee of 50 pounds. Furthermore, the security deposit on my credit card seems to be excessive. Additionally, the mattresses were not comfortable.
My communications with the staff were congenial and professional. Very nice building and the apartment was spacious.
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Verified traveler
10.0
/10
Reviewed 395 week(s) ago
Expedia Group verified review
We had a great stay at the Urban Chic in Portobello. It was a wonderful experience. Plenty of space for our 4 kids. Having 2 full bathrooms was really helpful.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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