What do past guests say about Bisila Palace?

Bisila Palace is well-known for its Room Comfort, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Bisila Palace

Name: Bisila Palace
Address: Carretera del Aeropuerto, Malabo, Bioko Norte, Equatorial Guinea, Carretera del Aeropuerto, Bioko Norte, Equatorial Guinea
Rating: 8

Hotels

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8.0

/10

Very Good

14 reviews

What Guests Say About Their Stay

Yannick

10.0

/ 10

The room was great, not to mention a warm welcome from the friendly and professional staff.

In the Area

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Carretera del Aeropuerto, Malabo, Bioko Norte, Equatorial Guinea

Main Facilities

This accommodation offers:

Outdoor pool

Poolside bar

Laundry service

Parking

Luggage storage

Elevator

Garden

Fitness center

Staying at Bisila Palace is a good choice when you are visiting Malabo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Bisila Palace

Carretera del Aeropuerto, Malabo, Bioko Norte, Equatorial Guinea

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Discover More About Bisila Palace

General
In the city center

Location
With a stay at Bisila Palace, you'll be centrally located in Malabo, within a 10-minute drive of Malabo City Hall and Universidad Nacional de Guinea Ecuatorial. This luxury hotel is 4.3 mi (6.9 km) from Estadio Internacional and 4.3 mi (7 km) from Cathedral de Malabo.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Malabo City Hall - 6.6 km / 4.1 mi
Estadio Internacional - 6.9 km / 4.3 mi
Cathedral de Malabo - 7 km / 4.3 mi
Universidad Nacional de Guinea Ecuatorial - 7 km / 4.3 mi
Arena Blanca - 43.1 km / 26.8 mi

The nearest major airport is Malabo (SSG-Malabo Intl.) - 1.2 km / 0.7 mi

Facilities
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Malabo? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and 7 meeting rooms. A shuttle from the airport to the hotel is complimentary (available 24 hours).

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.

Rooms
Make yourself at home in one of the 200 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Bisila Palace

Facility

Outdoor pool

Poolside bar

Swimming Pool

Functional Hall

Common Space

Lobby

Accommodation Services

Food and Drinks

Poolside bar
Buffet breakfast
Breakfast

Things to Do

Outdoor pool
Garden
Spa
Pool sun loungers

Transportation

Valet parking

Connectivity

Free WiFi

General

Banquet
Lockers
Smoking area
Parking

Accessibilty

Accessible parking
Wheelchair accessible

Public Facilities

Elevator

Hotel Services

Laundry service
Luggage storage
24-hour Receptionist
Concierge

Business Facilities

Conference rooms
Business center

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Bisila Palace

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

, This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Bisila Palace	200
Another facilities in Bisila Palace	Poolside bar, Buffet breakfast, Breakfast, Outdoor pool, Garden

Frequently asked question in Bisila Palace

What is normal check-in & check-out time at Bisila Palace?

The standard check-in time at Bisila Palace is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Bisila Palace provide breakfast?

Yes, Bisila Palace provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Bisila Palace?

Bisila Palace is a 4.5-star hotel.

How many rooms are available at Bisila Palace?

Bisila Palace has 200 rooms in total.

Does Bisila Palace provide parking?

Yes, Bisila Palace provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Bisila Palace

Overall Ratings & Reviews Bisila Palace

Other sources (14)

8.0

Very Good

From 14 reviews

Cleanliness

7.6

Room Comfort

8.0

Service and Facilites

8.0

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Traveler Reviews Bisila Palace

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Top reviews

Alex

Leisure

2.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

Unbeleivably terrible on every level possible. Very unprofessional Not clean Didn’t come pick me up from airport even after emailing them Stayed for 2 nights and paid for 3. Wouldnt issue me a refund as i couldn’t stay longer in such hotel. Moved to another hotel.

Yannick

10.0

/10

Reviewed 52 week(s) ago

Hotels.com verified review

The room was great, not to mention a warm welcome from the friendly and professional staff.

Alicia

10.0

/10

Reviewed 53 week(s) ago

Hotels.com verified review

Everyone was extremely kind and courteous. Service was wonderful!

Anthony

Business with Friends

8.0

/10

Reviewed 63 week(s) ago

Expedia Group verified review

Staff was get friendly, food and service was top notch. Towels bed linens and furniture was not new.

Anthony

2.0

/10

Reviewed 64 week(s) ago

Hotels.com verified review

Such a tiring experience of lazy incompetent service. We extended our stay in Malabo to 5 days and were going to stay the full time in Bisila but ended up checking out early because of the lack of quality, the laziness and rude behaviour of the staff, championed by Trinidad. Her disregard for clients and lack of responsiveness compared with her vigor and energy invested in providing excuses and blaming the customer for everything that was wrong was a wonder to behold. Some structural nuisances also … air conditioning mediocre, toiletries scant and scarce, keys never work more than once, beds cushionless, damp pervading everywhere, for the price it’s poor and dated. The only saving grace is the kitchen staff who are cheery and willing to satisfy customers despite some mediocre buffet fare.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.