Hilton Helsinki Kalastajatorppa

Lovely location & I had a room facing the sea .. truly stunning view . Sadly aircon did not function so was very warm in daytime sun. Rooms were a little tired but overall was a good experience

DONR ruin your experience in Helsinki by staying at this hotel. The worst staff attitude. VERY rude and kind of racist! During my 4 night stay they just did one room service!

Great place to stay

Good hotel if you don't need to be in the centre

Great.

Hotel is a nice peaceful location though far from city centre. Tram station is 2-3 minutes walk which is very convenient, and takes to city centre and market place where you can get boat and cruises. The staff at reception especially Anna and Milia were very friendly and helpful. Housekeeping services were prompt. In the twin room the single beds are quite narrow. Ambience of the room is tired, there was no slippers or gown, shower cap etc as you would expect in a good 4 star hotel. Rooms do not have A/C and was quite warm during the night. Staff provided a fan. Breakfast had good variety but the quality could be improved. Shower cubicle in the bathroom had water leaking to the main bathroom floor making it wet and slippery. Hotel staff they were not able to fix it.

Looks OK, but need to pay attention to the details. This is a Hilton afterall. Would be nice to have some options to eat. All I saw was some chocolate and coffee at reception. There were a couple of sandwiches on the last day, but I had already eaten by then. I was there on business, not holiday, so after a long trip, or a long day working, it's nice to be able to come back to the hotel knowing that I can find some food. If I was on holiday I would likely have picked somewhere in town and gone out for food, but I didn't have time for that. From what I saw, many other guests were in the same situation. I ended up faffing around for an hour or two with various "uber eats" type apps until I was able to get one to work and finally able to find something. Also, need to pay attention to the details eg. in the room. A tea spoon to go with the kettle/tea making facilities; A curtain that closes; a bin liner for the bin; a heater that heats up before you sleep, not 6 hours later - requiring you to then wake up and open the window....just to name a few. The hotel itself does look good with some nice features, but some improvements would be welcome

We booked this hotel as the last night of a Finland holiday because the food and restaurant were so highly recommended. At check-in we were informed that the restaurant was closed and that food was only available from the lobby bar. It was literally a bar menu, so we ended up with burger and chips!! Not what we had expected. My main complaint is that no-where prior to arriving was there any information that the restaurant was closed. Surely a reputable company would have informed customers, and that its only rip-off companies that promise one thing and leave the customer with no option but to accept much less!! I thought the Hilton was the former and not the latter. Very disappointing

Very nice we enjoy a lot thank you

Great hotel, friendly staff

Great views from hotelGreat links to centre of Helsinki

No recognition of Hilton status and benefits and no points for the stay

The hotel is quiet and eco-friendly. The area is beautiful and great for walk and swim. I was a bit disappointed by the beach: it was a bit dirty, but I think it's not the hotel' fault.

Great Breakfast. Beatifull surraundings. I have been staying and enjoying this hotel 4 times (1 or 2 rooms during 6-14 nights). I would like to stay here again next year, but thwre is one crucial problem. Aur Condition is working in the Lobby, Restaurant, corridors, but NOT in the rooms. If this issue will not be fixed you can't take the risk of staying there during summer.

I loved the hotel location and amenities provided. I will definitely return.

Location and facilities.

Great natural environment. More spacious rooms than in most other higher end hotels in Helsinki. Nice views even in basic rooms. If you don’t need to choose a center hotel for schedule reasons, do consider this one. It is built in the 70s and has that vibe, but still I think it is one of the best value for money offerings in Helsinki. Breakfast had all the basics, but on second day the offering wasn’t as good as the first (Monday vs Tuesday, probably less visitors). Extra thanks for fresh cut fruits (especially pineapple etc) which always distinguishes a better breakfast from a bulk one. Service very friendly and attentive, breakfast butler had a wonderful touch.

We are staying at this specific hotel for the 3rd time, and it is always great. Nice rooms, great breakfast, very safe surroundings, a few meters from the sea (almost private beach).

The hotel is located next to the sea, great view, and very nice neighbourhood. But the hotel has over charged me twice, once in the restraraunt, and once when I check out. They actually charge for pets but when they confirm my booking, they didn't mention it at all. In the restraraunt, they give me a big bill for no reason, I had to ask the waitress what's this and that for. Not very pleasant. The service is a little slow. Everything else is fine.

We loved the service. Friendly and helpful. The property around the hotel was beautiful too.