B&B HOTEL Lens Musée du Louvre

We checked in at 0030 so reception was closed which was expected. The message from the hotel gave me a code to use to gain entry. At the hotel I was faced with a check in computer asking for my name and reservation number . After 20 minutes I could not find a reservation number it would accept We used the intercom to speak to someone and got the reservation number. Using this we ‘eventually ‘ got the door to open after about 5 attempts. The code sent by the hotel was infact the reservation number . A simple change in language could have assisted here . Without my message to the hotel prior to travelling this code would not have been sent or available - so despite not knowing this code was the reservation number - how are you supposed to find that out if you don’t know you need it till 0030 when you are tired and trying to check in. It was a poor check in process which even asked for around 2€ in payment and if we wanted breakfast etc . Can you imagine at 0030 if I want this - we just wanted to get to bed not be questioned A very poor system

Room was clean, but very small and unfortunately because it was located on the first floor we could hear

Not so Wonderful ….

Average hotel. Quite basic facilities. So so on cleanliness. Good mattress but didn’t sleep well. Location practical but difficult to find. Hotel stay one pensive at 70€ so quite basic.

No staff on site to do check in or address issues with constant noise from other guests and dogs through the early hours. Vending machine broken down, no tea or coffee in room. I wasn’t expecting much but got even less

All B&B hotels do exactly as they say on the tin - no fuss, basic.. Clean, tidy and sparse so its ok for a stopover. A bit of a walk into town which was practically deserted, where are all the people at 6pm on a lovely sunny day? Tv with no option for anything in English so for a solo traveler, a bit dissapointing

All Ok but one of the beds did not have a duvet cover on it. Not so much of a problem as the room was very hot and the fan/air conditioner... didn't. Just be aware that we were on an upper floor and there were no restrictions on opening the window and you could easily have climbed out to a 40 foot drop. If traveling with younger children that might be a concern (We were in a family room).

I arrived late. Parking was difficult to find.

Nice hotel, nice room, quite small. Really friendly staff and in a nice location

Mold in bathroom, shower head did not function properly and filled bathroom with which also leaked into the room, no shower gel or hand soap. Other guests in thw corridor making noise and shouting all night. Hotel sent instructions to check in which were incorrect. Beside light broken and other side didnt work.

Breakfast was very limited on choice & amount available

Exactly what we were after for a 1 night stop over

The check in process was really easy using the machine at the front. We got an email explaining how to use it if staff weren’t around. The staff was very friendly and helpful when needed. The breakfast options were very limited. The rooms are very « bare bones », there is no hair dryer, or mini fridge, or little coffee station in the room. Limited supplies in the room, one small garbage can, and only a partial roll of toilet paper when we arrived. Overall, it’s a good option for one person or a short trip.

Excellent position for overnight stop en route from French alps to Eurotunnel. Discount at nearby restaurant and a bakery nearby for breakfast goods

It was fine nice stay!

Nice simple hotel we stayed at on our way to Disneyland very clean and comfortable room. Only criticism I have was the check in on the machine was a bit longwinded as it’s not as straight forward as you like

Took me a minute as I've never checked in with a hotel computer before but it was easy. They offered a breakfast with good choices as well. We enjoyed dinner both nights at the Au Bureau Pub, it was a close walk and had great food.

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We enjoyed this hotel. We used it as it was close to the Canadian National Vimy Memorial, was easy to take an Uber to it from there. The hard part was trying to get a ride back, no taxis were available but eventually Uber came through. The area is a little less tourist oriented so the people don’t really speak a lot of English, so bring your translator app, that worked well for us. Everyone was nice and we had fun with it. It’s also just down the street from the Lens Louvre. Would stay again.

This hotel is a bit off the beaten track, however, in this instance was just what we wanted as needed a quick start the following morning to head for our Ferry. Difficulty in signing in via electronic system meant had to wait for the mahager to open the reception and check-in person to person. Had an issue with the shower flooding the bathrom as water flowing quicker than the outlet could deal with. Didn't cause to much of an issue as the manager provided buck and mop along with lots of towels to dry floor. Whilst the hotel is iisolated in a commercial area there are a number of eateries in the vicinity.