Europe BLV

Under construction and full of mould

I'm travelling frequently and I'm interested to discover new hotels. The hotel itself may be OK and but they are not at all customer friendly. Unfortunately I could not stay there and I will never do. I had trouble to get to Paris which was not my fault but there was a full day of airline strike (only announced 36 hours before departure - no flight at all on my travel date and trains were also fully booked). As soon as I knew this issue I immediately informed both expedia and the hotel. Expedia told me that the hotel refused to postpone my stay or to provide any reimbursement. I called the hotel directly several times and send them messages. After several attempts I finally got in contact with the manager who was not able to propose any solution. I told him that I had managed to get a flight 36 hours later and still would like to stay at the hotel but they told me that I have to pay another full night. I suggested that if the room was different I was ready to pay a supplement or if all rooms are booked to shift to another day. Not accepted, manager not willing to propose anything. Full new reservation required. I had paid and lost over 90 USD / 80 EUR for no service at all. Never again. Manager is not interested in new customers, arrogant behaviour. Sorry it was my mistake to book this hotel.

The toilet is in the shower.

This is an old property. The elevator and stairway are small and narrow (not convenient for large suitcases). The room is not big, and the bathroom is shower and toilet combined. The noise of opening and closing doors of your neighbors is loud! The staff was friendly, but the owners don't speak English. The location is convenient for public transportation, and pretty safe. There are many Asian stores around.

Cozy property

Excellent hotel with lovely staff. Very accommodating, warm and welcoming.

Ce fut une bonne expérience, tout était propre.

Noisy and no internet access

The elevator is special and so is the bird

Room 35. When shower or toilet used, it had a smell. Bathroom glass shelf sloping, so unsafe. Room 33. No shelf at all in bathroom. Both rooms - kettle but no cups, spoons, tea bags or coffee. Tap water only just warm. Beds OK. Location OK. on second day, cardboard cups provided but only when asked for.

Great location .. the lobby is not available to guest due to using it as a day care .. other than that decent place to stay

Got bed bugs there

The staff was not helpful, the bathrooms on each floor are not clean at all, and the rooms had bedbugs. My body is full of bites from staying there one night and I had to kill 2 of them myself. Definitely not worth the money even if you want to save a couple of dollars.

Le personnel est très gentil.

Parfait pour la qualité prix

Travaux et bâche sur fenêtre, douche spartiate est sale avec tuyaux très sale et très perce. Personnel sympa. Quartier sympa.

le falta mayor calidad , ponen poco papel de baño y de mala calidad, hace mucho calor,

Minha segunda estadia no hotel e desta vez não havia internet disponível. Quarto muito bom.

Boa localização. Perto de estação de metrô. Na primeira estadia, o banheiro do quarto deixou a desejar, no mais, tudo estava dentro do anunciado

Ne rêvons pas, mais à ce prix sur Paris, c'est génial !