Hotel Arok

Tout était parfait

Very well located if you are coming by train. It’s fairly close to the centre. The staff is very nice and helpful. The room was basic, the toilet is tinny and it’s a walking shower with curtain … for me that was dissatisfying, there was water everywhere after shower. The room has carpet which I am not a big fan of… the bed was comfortable but in the morning there was quite a lot of noise from the cleaners.

Fabulous 2 night stay in cosy and trendy room. Good air conditioning and facilities. Selection of free hot drinks and fresh water downstairs. Plus a bar. Unique, stylish and conveniently situated near the station, quirky interior design and massive screen television in foyer and very polite and helpful staff. Relaxing and peaceful during my stay. Very good value for money; immaculate rooms and public areas.

The property is very convenient to the train station. Clean. Large room. Friendly, helpful staff. Breakfast was worth the price. We stayed in the "chamber" area of the hotel, but did not feel isolated from the main hotel. If going back, this would definitely be a hotel we would consider, The selection of food nearby was slightly limited.

We always have a wonderful time at the Arok. Ideally placed just outside of the station, it has always been exactly what we needed from a stay in Strasbourg. The rooms are always very clean and a decent size for the location. We like the little arty touches too.

Steps from the station but an easy walk into town and cathedral as well. Very comfortable

This hotel is incredibly convenient to the train station. In spite of this, it’s very quiet at night. The staff are very welcoming and the building is modernized and well decorated. There is a nice breakfast and a bar where you can get drinks and coffee. For travelers with accessibility needs I would note a few things: 1) The elevator is an angular shape with separate doors for the lobby and room floors, and you need to push/pull an exterior door open for room floors, which may be hard for wheelchair users. 2) The bathrooms are fairly small and may also be unsuitable for those with mobility issues, though I was not specifically in an accessible room. 3) They seem to use a cinnamon/clove-like room scent, which I enjoyed but which some guests might be sensitive to.

Well positioned near the station and local restaurants/bars

Location near the train station yet very walkable to the center was practical. Very lovely breakfast. Really liked the available luggage locker room. Staff were all friendly and welcoming.

Hotel Arok is located next to the train station. It is not the best part of town. We were welcomed on the sidewalk by a group of Africans. The hotel staff did not know about the welcoming party. Even though we chose an air condition hotel, the air condition did not work at all, we spent two days in an oven. It was 40C outside... The hotel offers a parking, however it is located at a 10-15 minute walk from their facility. I would not return to Hotel Arok.

Overall, the hotel was very good. The room was clean, the staff were friendly, and the location was convenient. Unfortunately, the air conditioning was a major issue. It barely cooled the room, making it extremely uncomfortable to sleep. I spoke with the staff about it, but I was told there was nothing they could do. As a result, I couldn’t sleep properly all night. It’s a shame because everything else about the hotel was great, but the poor A/C significantly affected my stay.

We had a great time and would definitely stay here again. Staff were very friendly and helpful. Room was comfortable and spacious. Breakfast was really good, too. Thank you!

Good

Excellent sauna, spacious rooms, very nice staff.

Directly opposite train station which was extremely convenient and not noisy at all. Their windows had great soundproof. Staff was very friendly and helpful. Would definitely recommend this hotel.

Very convenient location and nicecstaff

The room and hotel premises were clean. Our room in the new wing was spacious (paid extra) but the furnishings were sparse. Not enough storage shelves are hangars for clothes. Bathroom and shower area were clean except, once again, only one hook available to hang up towels and clothes although there was more than enough wall space. Breakfast was good but gets boring after a couple of days due same items. Free coffee and snacks at the reception was a good touch. Overall it was a good stay.

There are a lot of great things about this hotel. Location: it is just outside the heart of the city, it is a short walk and you are in the middle of a lot of amazing sights. Cleanliness: We had two rooms, they were both clean and quite at night. The AC also functioned well. Food: The breakfast was good, you could see the staff bringing in the fresh items purchased for the breakfast. Additionally, they had little treats out in the afternoon, which were great when we were in the lobby playing card games. Service: the employees were great, they were very receptive every time I needed something. They gave a great recommendation for a place for dinner. Luggage storage: They have a dedicated area for luggage storage which is fully self-service and easy to use. It was very helpful and secure. The bad: The only bad part was the parking. There are several lots in the area, they were all closed, and it did not appear that they had been recently closed. They all appeared to have been closed for weeks to months. I ended up parking about a ten to fifteen minute walk away. While this is not worth taking a star away from the hotel, it would have been good to have know in advance.

Well located , short walk from the train station but surprisingly quiet . There was a breakfast ,which i'm guessing was European style . It was OK . The room was funny because the toilet was in a room by itself (no sink, just a toilet) . Also there was no shower just a tub , I didn't like that . It was a bit hot in the room . The elevator was fun ,you'll need to see it . It's not a bad hotel if you can get passed the problems i've mentioned

Great location, great rooms, friendly staff.