Hotel Paris La Fayette

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8.0
/10
Very Good
289 reviews

What Guests Say About Their Stay

Stefan

10.0
/ 10
Excellent little hotel with a great location in Paris - friendly staff, and room cleaning to a high standard! I only wish the AC could go a little bit colder but that's a minor complaint compared to the rest of my experience. I'd stay here again if I were to visit Paris in the future.

Joanne M

10.0
/ 10
Friendly and helpful staff. Martine look after me for the week. She greeted daily with a smile and kept my room spot less. Small room but perfect for solo traveling. Great location close to the Metro.

Patrick

10.0
/ 10
Nice bed. Clean room. Quiet, facing to an internal courtyard. Convenient location.
In the Area
See Map
23 Rue Des Messageries, Opera-Department Stores (9 arr.), Entrepôt, Paris, Island of France, France, 75010

Main Facilities

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Restaurant
24-Hour Front Desk
Elevator
WiFi
Staying at Hotel Paris La Fayette is a good choice when you are visiting Entrepôt. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Paris La Fayette

23 Rue Des Messageries, Opera-Department Stores (9 arr.), Entrepôt, Paris, Island of France, France, 75010
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Lobby Hotel Paris La Fayette
Lobby 2 Hotel Paris La Fayette

Discover More About Hotel Paris La Fayette

Discover the Charm of Hotel Paris La Fayette

Welcome to Hotel Paris La Fayette, your gateway to an unforgettable experience in the heart of the Island of France. This exquisite hotel offers a perfect blend of comfort, convenience, and Parisian elegance, making it an ideal choice for both leisure and business travelers. Room rates at Hotel Paris La Fayette start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel Paris La Fayette Location

Nestled in the vibrant 9th arrondissement of Paris, Hotel Paris La Fayette is ideally situated to immerse you in the city's rich culture and iconic landmarks. Located at 23 Rue Des Messageries, Opera-Department Stores (9 arr.), Entrepôt, Paris, Island of France, France, 75010, the hotel is just a short distance from the bustling Grands Boulevards and the artistic Montmartre district. Its prime location offers easy access to major public transportation hubs, including the nearby Gare du Nord and Gare de l'Est, making it a breeze to explore the city and beyond. The atmosphere surrounding Hotel Paris La Fayette is one of sophisticated charm, with elegant Haussmannian buildings and charming cafes lining the streets. You'll find yourself within walking distance of renowned department stores like Galeries Lafayette and Printemps, perfect for a day of shopping.

Hotel Paris La Fayette Facilities & Services

Facilities for guests at Hotel Paris La Fayette are designed to ensure a comfortable and memorable stay. The hotel boasts a range of amenities to cater to every need.
  • Enjoy a refreshing dip in the indoor swimming pool, open daily from 8:00 AM to 8:00 PM. (No additional fee)
  • Stay active at the well-equipped fitness center, available 24/7 for guests. (No additional fee)
  • Indulge in a relaxing spa treatment at our on-site wellness center, offering massages and beauty services. (Prices vary, starting from PHP 2,500)
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected at all times.
  • For guests arriving by car, secure private parking is available for PHP 1,500 per day.
  • A dedicated concierge service is on hand to assist with tour bookings, restaurant reservations, and any other requests.
  • Business travelers will appreciate the fully equipped meeting rooms and business center.

Hotel Paris La Fayette Room Types

Experience a variety of accommodations with the diverse room types of Hotel Paris La Fayette, each designed to provide a sanctuary of peace and comfort.
  • Standard Room: Offering a comfortable city view, these non-smoking rooms are perfect for solo travelers or couples. (Bathtub not available)
  • Superior Room: Enjoy a more spacious setting with a city view. Available in smoking and non-smoking options. (Bathtub available in select rooms, please inquire upon booking)
  • Deluxe Room: These elegantly appointed rooms provide a superior level of comfort and a choice of city or partial Eiffel Tower view. All Deluxe rooms are non-smoking and feature a bathtub.
  • Junior Suite: Ideal for those seeking extra space and luxury, the Junior Suite offers a separate seating area and a city view. Non-smoking with a bathtub.
  • Executive Suite: Experience the pinnacle of Parisian living in our Executive Suite, featuring panoramic city views, a spacious living area, and a luxurious bathroom with a bathtub. Non-smoking.
Hotel Paris La Fayette does not currently offer pet-friendly rooms.

Hotel Paris La Fayette Dining & Restaurants

Savor exquisite culinary experiences at Hotel Paris La Fayette's dining establishments.
  • Le Bistrot Parisien: Our signature restaurant offers a delightful array of classic French cuisine with a modern twist. Enjoy a romantic dinner or a leisurely lunch. Estimated price per person: PHP 2,000 - PHP 3,500. Operating hours: 12:00 PM - 2:30 PM and 7:00 PM - 10:30 PM.
  • Café Lumière: A charming spot for a morning coffee, light snacks, and pastries. Perfect for a casual meeting or a moment of relaxation. Estimated price per person: PHP 500 - PHP 1,000. Operating hours: 7:00 AM - 6:00 PM.
  • The Rooftop Bar: Sip on expertly crafted cocktails while enjoying breathtaking views of the Parisian skyline. Open daily from 5:00 PM to 1:00 AM. (Light snacks available, estimated price per person: PHP 800 - PHP 1,500)

Hotel Paris La Fayette Nearby Attractions and Activities

Immerse yourself in the magic of Paris with these captivating attractions located near Hotel Paris La Fayette.
  • Eiffel Tower: The iconic symbol of Paris, offering unparalleled views of the city.
  • Louvre Museum: Home to thousands of works of art, including the Mona Lisa and Venus de Milo.
  • Notre Dame Cathedral: A masterpiece of Gothic architecture, currently undergoing restoration but still a magnificent sight.
  • Champs-Élysées and Arc de Triomphe: Stroll down the world-famous avenue and admire the majestic Arc de Triomphe.
  • Montmartre and Sacré-Cœur Basilica: Explore the artistic heart of Paris and enjoy panoramic city views from the basilica.
If you are looking for other activities around Hotel Paris La Fayette, check out the best deals on Traveloka: Recommended activities in Paris!

How to Get to Hotel Paris La Fayette from the Airport

Navigating your journey to Hotel Paris La Fayette is made simple with various transportation options. The airport transfer service of Hotel Paris La Fayette ensures a smooth arrival.
  • From Charles de Gaulle Airport (CDG):
    • RER Train: Take the RER B train towards Paris, then transfer to Line 7 at Châtelet–Les Halles station, heading towards La Courneuve. Alight at the Cadet station, which is a short walk from the hotel. (Estimated cost: PHP 600 - PHP 800)
    • Taxi: Metered taxis are readily available outside the terminals. The journey takes approximately 45-60 minutes depending on traffic. (Estimated cost: PHP 3,000 - PHP 4,000)
    • Airport Shuttle: Several shuttle services operate from CDG to central Paris. Check for services that drop off near the Grands Boulevards area. (Estimated cost: PHP 1,500 - PHP 2,000)
    • Hotel Private Transfer: For ultimate convenience, pre-book the hotel's private airport transfer service. (Contact hotel for rates)
  • From Orly Airport (ORY):
    • Orlyval and RER Train: Take the Orlyval shuttle to Antony station, then transfer to the RER B train towards Paris. Alight at Châtelet–Les Halles and transfer to Line 7 towards La Courneuve, alighting at Cadet station. (Estimated cost: PHP 700 - PHP 900)
    • Taxi: Similar to CDG, metered taxis are available. The journey is approximately 40-50 minutes. (Estimated cost: PHP 2,500 - PHP 3,500)
    • Airport Shuttle: Shuttle services from Orly to central Paris are also available. (Estimated cost: PHP 1,200 - PHP 1,800)
    • Hotel Private Transfer: Arrange for the hotel's private airport transfer for a seamless experience. (Contact hotel for rates)
For convenient travel arrangements, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Hotel Paris La Fayette

Choosing Hotel Paris La Fayette means opting for an exceptional Parisian experience. With excellent room availability at Hotel Paris La Fayette, you're sure to find the perfect accommodation for your needs.
  • Prime Location: Situated in the vibrant 9th arrondissement, offering easy access to major attractions and transport links.
  • Elegant Comfort: Beautifully appointed rooms and suites designed for relaxation and luxury.
  • Superb Facilities: From a swimming pool and fitness center to a relaxing spa, all your needs are catered for.
  • Culinary Delights: Experience authentic French cuisine and delightful cocktails at our on-site dining venues.
  • Exceptional Service: Our dedicated staff are committed to making your stay memorable.
Ready to experience the magic of Paris? Booking Hotel Paris La Fayette is simple and convenient through Traveloka.

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All facilities in Hotel Paris La Fayette

Functional Hall Hotel Paris La Fayette
Functional Hall
Lobby Hotel Paris La Fayette
Lobby
Accommodation Services Hotel Paris La Fayette
Accommodation Services
Exterior Hotel Paris La Fayette
Exterior
Others Hotel Paris La Fayette
Others

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms
  • Business facilities
  • Business center

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet

Public Facilities

  • Elevator

Accommodation Policy & General Information in Hotel Paris La Fayette

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher and a smoke detector
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Paris La Fayette
60
Number of floors in Hotel Paris La Fayette
5
Another facilities in Hotel Paris La Fayette
Luggage storage, Multilingual staff, 24-hour Receptionist, Concierge, Meeting rooms

Frequently asked question in Hotel Paris La Fayette

What are available facilities at Hotel Paris La Fayette?
There are top facilites at Hotel Paris La Fayette such as Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Paris La Fayette?
The standard check-in time at Hotel Paris La Fayette is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Paris La Fayette provide breakfast?
Yes, Hotel Paris La Fayette provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Paris La Fayette?
Hotel Paris La Fayette is a 3.0-star hotel.
How many floors does Hotel Paris La Fayette have?
Hotel Paris La Fayette has 5 floors.
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More Reviews from Other Guests in Hotel Paris La Fayette

8.0
Very Good
From 289 reviews
Cleanliness

8.4

Room Comfort

7.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Paris La Fayette

Number of reviews per page
20
40
Top reviews
Nick
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

On arrival the Air Con in the room was not working, reported to Reception who knew about the problem but suggested opening a window. We asked for a fan for the room which they promised, but 8 hours later still had not supplied. The room was very poorly maintained with some electrical sockets not working at all and the bathroom sink drain plug stuck down in the closed position. Breakfast was a bunfight, with very little food put out to feed the full room of guests. Only one coffee machine working - gave up waiting in the queue at the end. Hotel Reception staff, too busy talking to their fellow workers to pay us any attention, we felt very uncomfortable standing there waiting for them them to finish their chatting. Would not stay again and would not recommend.
Read More
Carly
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, very clean, very happy with our stay.
Cindy H
icon-Family
Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was during cold weather, did not use.
Stefan
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Excellent little hotel with a great location in Paris - friendly staff, and room cleaning to a high standard! I only wish the AC could go a little bit colder but that's a minor complaint compared to the rest of my experience. I'd stay here again if I were to visit Paris in the future.
Joanne M
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Friendly and helpful staff. Martine look after me for the week. She greeted daily with a smile and kept my room spot less. Small room but perfect for solo traveling. Great location close to the Metro.
Johnathan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

I recently stayed at the Rue de Lafayette Hotel in Paris for a quick overnight stop. Overall, it was a convenient and practical choice for a short stay, though it came with a few drawbacks. The location was excellent, easy to reach and close to public transport, which made getting around the city very simple. The welcome at reception was warm and efficient, and the staff made check-in smooth, which I appreciated after a long day of travel. The room itself was quite basic, with minimal furnishings and limited space, but it was clean and tidy, which is always a plus. Unfortunately, it did get rather hot during the night, but there is aircon. Another small issue was the soundproofing, you could hear pretty much everything from the bathroom, which wasn’t ideal for privacy. The lighting also caused some frustration, as the switches didn’t always seem to work properly. Despite these inconveniences, the hotel served its purpose well for a one-night stopover. It’s not a place I’d choose for a longer holiday or if I wanted a lot of comfort or amenities, but for a simple stay close to the city’s main attractions and transport links, it did the job.
Read More
Patrick
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Nice bed. Clean room. Quiet, facing to an internal courtyard. Convenient location.
Robin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Hotel LaFayette was exactly what we were looking for during our trip to Paris! My partner and I wanted a convenient place to stay located in a “lived in” (not touristy) part of the city while still being near dining, the metro, and things to do. Hotel LaFayette fit the bill exactly! The check-in experience went very smoothly even though we were later than anticipated due to a flight delay. Front desk staff were very friendly and knowledgeable. Their team speaks both French and English, so for travelers who aren’t fluent in French, there are no concerns with getting checked in. The room we stayed in was quite small compared to an American hotel room, but we were constantly out in the city doing things so it fit our needs exactly - a place to come back to for a shower and bed. While the beds were a little firmer than my preferred taste, the location and price made our stay worth it! There is breakfast available at the hotel for a fee, but we did not end up trying it. Everything looked great and we saw many other hotel guests enjoying breakfast before heading out for the day. There is a cute Patisserie and Boulangerie just down the street near the closest Metro station as well as several restaurants for lunch and dinner. The location is highly walkable and we enjoyed ourselves very much!
Read More
Alanne
icon-Leisure
Leisure
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The room was clean but very, very small - not at all what the photos suggested.
Dustin Robert
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Solid 3 star. Walkable to Gare du Nord, subway and high traffic areas. No air conditioning. The in-room portable fan wasn’t the best solution. The staff were great. Friendly and able to talk in English (without judging our poor French skills)
Tayla
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

AWFUL STAY!! We stayed for 5 nights during summer where the air conditioning was broken the entire time. We also misplaced our room key on the first night and reception were unable to provide a replacement which meant for the remainder of the trip we had to go downstairs to get them to lock/unlock our room. And just to top things off after a fun day exploring Paris we came back to find that my medication which I had put in the fridge had been moved and put into the freezer, making it now unusable. Reception were completely unhelpful sending me around in circles just to find someone to talk to. I was eventually told I would be compensated for the damage of my medication which is very expensive and have now been unable to get a response from the hotel for weeks!! Really really unacceptable.
Read More
Sourish
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

We didn't have working AC for the entire duration of our stay.
Frederick
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Great location a block from Rue La Fayette. Plenty of restaurants everywhere. Bed was simple but firm (good). No bedside tables. Main problem was 3 days with no AC. They gave us a fan so we managed, but I bet others just changed to a hotel where AC was working. The weather was unusually hot. Coffee was an automated every thing machine. Not good. The old drip coffee cafe au lait I have had at other French hotels is really preferable. So we did not take advantage of breakfasts except for mini croissants and juice. Staff were very competent and kind.
Read More
Daniel
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Tired and was noisy due to road work and linen van being loaded at 1 am. No air con despite reporting it was broken there was no response
Chenyang
2.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The hotel is under construction during my stay
RAY LUIS
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Too Mich noise
Mei Ling
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Breakfast was free and good. Walkable from Gare du Nord and a closer entrance. Staffs were helpful and it seemed there was a person at the front desk 24 hours.
HALLIE
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

I like the breakfast. It seemed as if the room cleaning situation was unclear. They should explain that at the front desk during check-in. If room cleaning is supposed to be every other day, I got it done (without asking) every day, except when I had put the "Do not disturb" sign out for maybe 1/2 hour.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

No heating, lights stopped working. Clean though.
Annie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The shower was great and bathroom very clean, the bed comfortable. It's near the Gare du Nord, which is handy. The room was really small. You could hear a lot of plumbing from other rooms in the night. The road was often very quiet but suddenly very noisy and we didn't sleep very well as a result.
Number of reviews per page
20
40

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Lobby 4 Hotel Paris La Fayette

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 289 reviews
Cleanliness

8.4

Room Comfort

7.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Paris La Fayette

Number of reviews per page
20
40
Top reviews
Nick
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

On arrival the Air Con in the room was not working, reported to Reception who knew about the problem but suggested opening a window. We asked for a fan for the room which they promised, but 8 hours later still had not supplied. The room was very poorly maintained with some electrical sockets not working at all and the bathroom sink drain plug stuck down in the closed position. Breakfast was a bunfight, with very little food put out to feed the full room of guests. Only one coffee machine working - gave up waiting in the queue at the end. Hotel Reception staff, too busy talking to their fellow workers to pay us any attention, we felt very uncomfortable standing there waiting for them them to finish their chatting. Would not stay again and would not recommend.
Read More
Carly
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, very clean, very happy with our stay.
Cindy H
icon-Family
Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was during cold weather, did not use.
Stefan
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Excellent little hotel with a great location in Paris - friendly staff, and room cleaning to a high standard! I only wish the AC could go a little bit colder but that's a minor complaint compared to the rest of my experience. I'd stay here again if I were to visit Paris in the future.
Joanne M
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Friendly and helpful staff. Martine look after me for the week. She greeted daily with a smile and kept my room spot less. Small room but perfect for solo traveling. Great location close to the Metro.
Johnathan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

I recently stayed at the Rue de Lafayette Hotel in Paris for a quick overnight stop. Overall, it was a convenient and practical choice for a short stay, though it came with a few drawbacks. The location was excellent, easy to reach and close to public transport, which made getting around the city very simple. The welcome at reception was warm and efficient, and the staff made check-in smooth, which I appreciated after a long day of travel. The room itself was quite basic, with minimal furnishings and limited space, but it was clean and tidy, which is always a plus. Unfortunately, it did get rather hot during the night, but there is aircon. Another small issue was the soundproofing, you could hear pretty much everything from the bathroom, which wasn’t ideal for privacy. The lighting also caused some frustration, as the switches didn’t always seem to work properly. Despite these inconveniences, the hotel served its purpose well for a one-night stopover. It’s not a place I’d choose for a longer holiday or if I wanted a lot of comfort or amenities, but for a simple stay close to the city’s main attractions and transport links, it did the job.
Read More
Patrick
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Nice bed. Clean room. Quiet, facing to an internal courtyard. Convenient location.
Robin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Hotel LaFayette was exactly what we were looking for during our trip to Paris! My partner and I wanted a convenient place to stay located in a “lived in” (not touristy) part of the city while still being near dining, the metro, and things to do. Hotel LaFayette fit the bill exactly! The check-in experience went very smoothly even though we were later than anticipated due to a flight delay. Front desk staff were very friendly and knowledgeable. Their team speaks both French and English, so for travelers who aren’t fluent in French, there are no concerns with getting checked in. The room we stayed in was quite small compared to an American hotel room, but we were constantly out in the city doing things so it fit our needs exactly - a place to come back to for a shower and bed. While the beds were a little firmer than my preferred taste, the location and price made our stay worth it! There is breakfast available at the hotel for a fee, but we did not end up trying it. Everything looked great and we saw many other hotel guests enjoying breakfast before heading out for the day. There is a cute Patisserie and Boulangerie just down the street near the closest Metro station as well as several restaurants for lunch and dinner. The location is highly walkable and we enjoyed ourselves very much!
Read More
Alanne
icon-Leisure
Leisure
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The room was clean but very, very small - not at all what the photos suggested.
Dustin Robert
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Solid 3 star. Walkable to Gare du Nord, subway and high traffic areas. No air conditioning. The in-room portable fan wasn’t the best solution. The staff were great. Friendly and able to talk in English (without judging our poor French skills)
Tayla
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

AWFUL STAY!! We stayed for 5 nights during summer where the air conditioning was broken the entire time. We also misplaced our room key on the first night and reception were unable to provide a replacement which meant for the remainder of the trip we had to go downstairs to get them to lock/unlock our room. And just to top things off after a fun day exploring Paris we came back to find that my medication which I had put in the fridge had been moved and put into the freezer, making it now unusable. Reception were completely unhelpful sending me around in circles just to find someone to talk to. I was eventually told I would be compensated for the damage of my medication which is very expensive and have now been unable to get a response from the hotel for weeks!! Really really unacceptable.
Read More
Sourish
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

We didn't have working AC for the entire duration of our stay.
Frederick
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Great location a block from Rue La Fayette. Plenty of restaurants everywhere. Bed was simple but firm (good). No bedside tables. Main problem was 3 days with no AC. They gave us a fan so we managed, but I bet others just changed to a hotel where AC was working. The weather was unusually hot. Coffee was an automated every thing machine. Not good. The old drip coffee cafe au lait I have had at other French hotels is really preferable. So we did not take advantage of breakfasts except for mini croissants and juice. Staff were very competent and kind.
Read More
Daniel
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Tired and was noisy due to road work and linen van being loaded at 1 am. No air con despite reporting it was broken there was no response
Chenyang
2.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The hotel is under construction during my stay
RAY LUIS
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Too Mich noise
Mei Ling
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Breakfast was free and good. Walkable from Gare du Nord and a closer entrance. Staffs were helpful and it seemed there was a person at the front desk 24 hours.
HALLIE
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

I like the breakfast. It seemed as if the room cleaning situation was unclear. They should explain that at the front desk during check-in. If room cleaning is supposed to be every other day, I got it done (without asking) every day, except when I had put the "Do not disturb" sign out for maybe 1/2 hour.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

No heating, lights stopped working. Clean though.
Annie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The shower was great and bathroom very clean, the bed comfortable. It's near the Gare du Nord, which is handy. The room was really small. You could hear a lot of plumbing from other rooms in the night. The road was often very quiet but suddenly very noisy and we didn't sleep very well as a result.
Number of reviews per page
20
40