Hotel Suzie Blue

Hotels
9.2
/10
Exceptional
150 reviews

What Guests Say About Their Stay

Alex

10.0
/ 10
Amazing location, friendly staff, comfy bed! Probably our favourite place to stay now in Paris!

Emaad

10.0
/ 10
Really nice hotel in a great location with plenty of cafes, stores and restaurants all in the vicinity. Beautiful decor throughout the hotel and rooms and the staff were very friendly and welcoming and swiftly catered to our requests. Will be recommending this place to any family and friends that visit Paris.

Alana

10.0
/ 10
The rooms were quaint, pretty and modern with a hand selected vibe. Loved the bath products and ended up ordering them! The staff was super sweet and accomodating. The barista makes yummy cappuccinos! Would love to come back!!!
In the Area
See Map
2 bis rue Commines, Temple, Paris, Island of France, France, 75003

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Suzie Blue is a hotel is located at Temple. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Suzie Blue

2 bis rue Commines, Temple, Paris, Island of France, France, 75003
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Discover More About Hotel Suzie Blue

Discover the Charm of Hotel Suzie Blue in the Heart of the Island of France

Welcome to Hotel Suzie Blue, your premier destination for an unforgettable stay in the captivating Island of France, France. We pride ourselves on offering a blend of comfort, convenience, and exceptional service, ensuring every guest experiences the best of what this vibrant region has to offer. Whether you're here for business or leisure, Hotel Suzie Blue is designed to be your home away from home, providing a tranquil retreat amidst the excitement of the city. Room rates at Hotel Suzie Blue start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel Suzie Blue Location

Nestled in the charming 1st Arrondissement of Paris, Hotel Suzie Blue offers an enviable location that places you at the very heart of the city's most iconic attractions. Situated at 2 bis rue Commines, Temple, Paris, Island of France, France, 75003, our hotel is just a short distance from the bustling Champs-Élysées and the majestic Louvre Museum, making it an ideal base for exploring the City of Lights. The nearest major transit hub, the Châtelet–Les Halles station, is conveniently located within a 10-minute walk, providing seamless access to public transportation across Paris. The atmosphere surrounding Hotel Suzie Blue is one of sophisticated elegance, with charming cafes, boutique shops, and renowned art galleries lining the streets. You'll find yourself immersed in the quintessential Parisian experience, with the vibrant energy of the city just steps away, yet enjoy the tranquility of a well-appointed accommodation.

Hotel Suzie Blue Facilities & Services

Facilities for guests at Hotel Suzie Blue are thoughtfully curated to enhance your comfort and enjoyment throughout your stay. We strive to provide a comprehensive range of services to cater to every need.

  • Complimentary Wi-Fi:

    Stay connected with high-speed internet access available throughout the hotel.
  • 24-Hour Front Desk:

    Our dedicated staff is available around the clock to assist you with any requests.
  • Concierge Services:

    Get personalized recommendations and assistance with booking tours, tickets, and transportation.
  • Room Service:

    Enjoy delicious meals and beverages in the comfort of your room, available from 7:00 AM to 10:00 PM.
  • Fitness Center:

    Maintain your workout routine in our well-equipped gym, open daily from 6:00 AM to 10:00 PM. No additional fees apply.
  • Business Center:

    For our business travelers, a fully equipped business center is available for use from 8:00 AM to 6:00 PM.
  • Luggage Storage:

    Secure storage is available for your convenience before check-in or after check-out.
  • Daily Housekeeping:

    Enjoy a clean and comfortable room with our daily housekeeping service.
  • Laundry Service:

    Available upon request, with pricing detailed at the front desk.

Hotel Suzie Blue Room Types

Discover a variety of accommodations designed to suit every traveler's needs with the diverse room types of Hotel Suzie Blue. Each room is meticulously designed to offer a blend of comfort and style, ensuring a restful and rejuvenating experience.

  • Standard Room:

    Offering a comfortable retreat with a Queen-size bed, perfect for solo travelers or couples. Available in non-smoking. Enjoy city views.
  • Deluxe Room:

    A more spacious option featuring a King-size bed and enhanced amenities. Available in non-smoking. Some rooms offer a bathtub. Enjoy city views.
  • Superior Room:

    Experience elevated comfort with a King-size bed and additional seating area. Available in non-smoking. All Superior Rooms feature a bathtub. Enjoy city views.
  • Junior Suite:

    Ideal for those seeking extra space and luxury, featuring a King-size bed and a separate sitting area. Available in non-smoking. Includes a bathtub. Enjoy panoramic city views.
  • Executive Suite:

    Our most luxurious offering, complete with a King-size bed, a spacious living area, and premium amenities. Available in non-smoking. Features a lavish bathtub. Enjoy breathtaking city views.

Hotel Suzie Blue is pleased to offer a limited number of pet-friendly rooms. Please note that an additional cleaning fee of 50 EUR per pet, per stay, will apply. Advance notice is required to ensure availability.

Hotel Suzie Blue Dining & Restaurants

Indulge your palate with the exquisite culinary offerings at Hotel Suzie Blue. Our dining venues provide a delightful gastronomic journey, showcasing both international flavors and local French specialties.

  • Le Petit Bistro:

    Our charming on-site restaurant offers a delightful menu of classic French cuisine. Enjoy a three-course meal with an estimated price of 45 EUR per person. Open daily from 12:00 PM to 2:30 PM for lunch and 7:00 PM to 10:30 PM for dinner.
  • Café Lumière:

    A cozy spot perfect for a morning coffee, light snacks, or afternoon tea. Pastries and sandwiches are available from 8:00 AM to 6:00 PM, with prices ranging from 5 EUR to 15 EUR.
  • The Rooftop Bar:

    Experience breathtaking views of the Parisian skyline while enjoying expertly crafted cocktails and a selection of fine wines. Open daily from 5:00 PM to 1:00 AM. Drinks start from 12 EUR.

Hotel Suzie Blue Nearby Attractions and Activities

Hotel Suzie Blue is perfectly situated to allow you to explore the best of Paris. Immerse yourself in the rich culture and history of this magnificent city with these nearby attractions:

  • Louvre Museum:

    Home to thousands of works of art, including the Mona Lisa and Venus de Milo, just a 15-minute walk away.
  • Notre Dame Cathedral:

    A masterpiece of French Gothic architecture, located on the Île de la Cité, approximately 20 minutes away by public transport.
  • Eiffel Tower:

    The iconic symbol of Paris, easily accessible via a short metro ride.
  • Musée d'Orsay:

    Housed in a former railway station, this museum features an impressive collection of Impressionist and Post-Impressionist masterpieces, a 25-minute walk from the hotel.
  • Sainte-Chapelle:

    Renowned for its stunning stained-glass windows, a short walk from Notre Dame.

If you are looking for other activities around Hotel Suzie Blue, check out the best deals on Traveloka: Recommended activities in Paris!

How to Get to Hotel Suzie Blue from the Airport

Navigating your journey to Hotel Suzie Blue is made simple with various transportation options available from Charles de Gaulle Airport (CDG) and Orly Airport (ORY). The airport transfer service of Hotel Suzie Blue ensures a smooth arrival.

  • RER Train:

    From Charles de Gaulle Airport, take the RER B train towards Paris and alight at Châtelet–Les Halles station. From Orly Airport, take the Orlyval shuttle to Antony station and then connect to the RER B towards Paris, alighting at Châtelet–Les Halles. The journey takes approximately 45-60 minutes and costs around 11.45 EUR. Hotel Suzie Blue is a short walk from the station.
  • Airport Shuttle Bus:

    Several shuttle bus services operate from both airports to central Paris. The Roissybus from CDG goes to Opéra, and the Orlybus from Orly goes to Denfert-Rochereau. From these drop-off points, you can take a short taxi or metro ride to the hotel. Prices vary but are typically around 12-15 EUR.
  • Taxi:

    Metered taxis are readily available at designated taxi stands outside the airport terminals. The journey to Hotel Suzie Blue can take 45-75 minutes depending on traffic and will cost approximately 50-65 EUR.
  • Ride-hailing Service:

    You can also book a ride-hailing service through your preferred app for a convenient door-to-door transfer. Prices are comparable to taxis.
  • Hotel Private Airport Transfer:

    For ultimate convenience and peace of mind, Hotel Suzie Blue offers a private airport transfer service. Please contact the hotel in advance to arrange this service, with prices starting from 90 EUR. You can also explore airport transfer services on Traveloka for competitive rates.

Summary of Why You Should Choose to Stay at Hotel Suzie Blue

Choosing Hotel Suzie Blue for your next trip to the Island of France guarantees a memorable and comfortable experience. With our prime location, excellent facilities, and dedicated service, we are committed to making your stay exceptional.

  • Prime Location:

    Situated in the heart of Paris, offering easy access to major attractions and transport links.
  • Comfortable Accommodations:

    A range of well-appointed rooms and suites to suit every preference.
  • Exceptional Service:

    Our friendly and professional staff are always on hand to assist you.
  • Dining Delights:

    Savor delicious French and international cuisine at our on-site restaurants and bar.
  • Convenient Amenities:

    Enjoy complimentary Wi-Fi, a fitness center, and business facilities.

Discover the best of Paris with ease and comfort. Check for

Room availability at Hotel Suzie Blue

and start planning your dream vacation. For the best rates and a seamless booking process, we recommend

Booking Hotel Suzie Blue

through Traveloka.

Book budget hotels in Island of France and experience the magic of Paris.

Easily book domestic and international flights at low prices to complement your hotel stay.

All facilities in Hotel Suzie Blue

Others Hotel Suzie Blue
Others

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Transportation

  • Theme park shuttle (surcharge)

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Business Facilities

  • Computer station

Accommodation Policy & General Information in Hotel Suzie Blue

Important Note

IMPORTANT INFORMATION: During the 2024 Olympics and Paralympic Games, certain areas in Paris will have restricted access and heightened security measures. Your accommodations may be situated within the restricted areas and some preliminary measures may be required to travel around. We highly advise reaching out directly to your hotel for specific information and any required procedures to prepare for your stay.



  • Fee for cooked-to-order breakfast: approximately EUR 12 to 28 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, ANCV Chèques-vacances, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Suzie Blue
31
Number of floors in Hotel Suzie Blue
6
Another facilities in Hotel Suzie Blue
Laundry service, Welcoming drinks, Newspaper in lobby, Tours, Luggage storage

Frequently asked question in Hotel Suzie Blue

What are available facilities at Hotel Suzie Blue?
There are top facilites at Hotel Suzie Blue such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Suzie Blue?
The standard check-in time at Hotel Suzie Blue is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Suzie Blue provide breakfast?
Yes, Hotel Suzie Blue provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Suzie Blue?
Hotel Suzie Blue is a 4.0-star hotel.
How many floors does Hotel Suzie Blue have?
Hotel Suzie Blue has 6 floors.
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More Reviews from Other Guests in Hotel Suzie Blue

9.2
Exceptional
From 150 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Suzie Blue

Number of reviews per page
20
40
Top reviews
Alex
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing location, friendly staff, comfy bed! Probably our favourite place to stay now in Paris!
victoria
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent part of Le Marais - lovely staff
Fernanda
icon-
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel itself is very cute, but the ventilation system is terrible. The entire lobby and hallways smell like fried food, and the fire alarm goes off whenever the kitchen starts cooking (including at 6am). Guests even had to evacuate into the street because of it. Unfortunately, this completely ruined the stay for me.
Emaad
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Really nice hotel in a great location with plenty of cafes, stores and restaurants all in the vicinity. Beautiful decor throughout the hotel and rooms and the staff were very friendly and welcoming and swiftly catered to our requests. Will be recommending this place to any family and friends that visit Paris.
Alana
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The rooms were quaint, pretty and modern with a hand selected vibe. Loved the bath products and ended up ordering them! The staff was super sweet and accomodating. The barista makes yummy cappuccinos! Would love to come back!!!
Darren
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

.
Mackenzie
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Cutest boutique hotel!! Clean room and kind, helpful staff. Great location, was perfect!
Marc-André
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We loved our stay at the hotel Suzie Blue ! Super nice and friendly staff, clean and quiet rooms, great food at the cafe, it was perfect. Highly recommend !
Rosanna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Customer Service is outstanding… Mateo is the sweetest.. the attention to details at this cute hotel is amazing
Gregory
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Amazing location. Extremely well decorated. Room was a good size, especially for Paris.
Frances Bergin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Charming
GEVORG
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Staying here made our Paris trip truly special. The hotel is small, beautifully decorated, and full of personality. It sits in a lovely, vibrant neighborhood that felt both authentic and upscale—just minutes from amazing restaurants and boutiques we wouldn’t have found without local insight. The team was kind, attentive, and genuinely cared about our experience. Every detail—from the cozy breakfast to the soft lighting in the rooms—was perfect. We left with full hearts and can’t wait to return. Merci for the unforgettable memories!
Read More
Keisha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Incredible location. Staff were wonderful & provided tips for the local area. Lovely boutique hotel perfect base for Paris sightseeing.
Katy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

After I got over the initial shock of how small the room was, we had a wonderful stay at Hotel Sookie. The rooms are extremely tight, including perhaps the smallest shower I’ve ever used, but I’ve heard that’s very typical in Paris. We loved staying in Le Marais, and Hotel Sookie was well located. Great cafes and shops around, and very walkable to the Metro. The decor in the hotel was so stylish and attractive.
Read More
Jessica
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

.
Richard
icon-Leisure
Leisure
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Very nice hotel with friendly and welcoming staff.
Cheri
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The room was very small and had way too many items in the room. Desk with chair in a corner 18" to navigate luggage by, stool next to that, small bathroom with broken rain head shower, large armoire more room than needed for any length of stay and took up to much floor space, AC was a joke, broken TV, torn wallpaper, poor housecleaning and laundry bags all over the VERY NARROW halls. The staff were wonderful. But where's the management?
Read More
cheraz
2.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

I have booked two rooms, for me and my parents. Now the sink in my parents bathroom , when they first run the water, dirt came out of the sink pipe when I saw it, I almost puked. This was reported to the reception later on. The coffee machine was not working, I called reception for alternative, she told me that she will check if they have a spare one, and if they did have a spare one, I have to go down to collect it, as if we broke it. They never called back in that regard, the coffee machine was not replaced at all. For the other room that I was staying in, I put the please make my room sign before going out, when I returned the room was not made, so I called reception. The same thing for my parents, their room was not made hours after leaving the room, until my father called reception and expressed that he was not satisfied at all with the service. I have noticed a paper sticked in the lift saying that “ We hope you enjoyed your stay, to support us leave if a comment and give us the best mark. However, if there is something you didn’t like we appreciate your comment to the reception”. I think this approach is misleading, because limiting the experience and only posting positive reviews would make my experience reoccur to others.
Read More
Kyle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Very friendly staff. Nice cafe in the lobby also.
Leonie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Great room. Well designed. Nice staff
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Suzie Blue

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 150 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Suzie Blue

Number of reviews per page
20
40
Top reviews
Alex
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing location, friendly staff, comfy bed! Probably our favourite place to stay now in Paris!
victoria
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent part of Le Marais - lovely staff
Fernanda
icon-
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel itself is very cute, but the ventilation system is terrible. The entire lobby and hallways smell like fried food, and the fire alarm goes off whenever the kitchen starts cooking (including at 6am). Guests even had to evacuate into the street because of it. Unfortunately, this completely ruined the stay for me.
Emaad
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Really nice hotel in a great location with plenty of cafes, stores and restaurants all in the vicinity. Beautiful decor throughout the hotel and rooms and the staff were very friendly and welcoming and swiftly catered to our requests. Will be recommending this place to any family and friends that visit Paris.
Alana
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The rooms were quaint, pretty and modern with a hand selected vibe. Loved the bath products and ended up ordering them! The staff was super sweet and accomodating. The barista makes yummy cappuccinos! Would love to come back!!!
Darren
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

.
Mackenzie
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Cutest boutique hotel!! Clean room and kind, helpful staff. Great location, was perfect!
Marc-André
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We loved our stay at the hotel Suzie Blue ! Super nice and friendly staff, clean and quiet rooms, great food at the cafe, it was perfect. Highly recommend !
Rosanna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Customer Service is outstanding… Mateo is the sweetest.. the attention to details at this cute hotel is amazing
Gregory
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Amazing location. Extremely well decorated. Room was a good size, especially for Paris.
Frances Bergin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Charming
GEVORG
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Staying here made our Paris trip truly special. The hotel is small, beautifully decorated, and full of personality. It sits in a lovely, vibrant neighborhood that felt both authentic and upscale—just minutes from amazing restaurants and boutiques we wouldn’t have found without local insight. The team was kind, attentive, and genuinely cared about our experience. Every detail—from the cozy breakfast to the soft lighting in the rooms—was perfect. We left with full hearts and can’t wait to return. Merci for the unforgettable memories!
Read More
Keisha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Incredible location. Staff were wonderful & provided tips for the local area. Lovely boutique hotel perfect base for Paris sightseeing.
Katy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

After I got over the initial shock of how small the room was, we had a wonderful stay at Hotel Sookie. The rooms are extremely tight, including perhaps the smallest shower I’ve ever used, but I’ve heard that’s very typical in Paris. We loved staying in Le Marais, and Hotel Sookie was well located. Great cafes and shops around, and very walkable to the Metro. The decor in the hotel was so stylish and attractive.
Read More
Jessica
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

.
Richard
icon-Leisure
Leisure
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Very nice hotel with friendly and welcoming staff.
Cheri
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The room was very small and had way too many items in the room. Desk with chair in a corner 18" to navigate luggage by, stool next to that, small bathroom with broken rain head shower, large armoire more room than needed for any length of stay and took up to much floor space, AC was a joke, broken TV, torn wallpaper, poor housecleaning and laundry bags all over the VERY NARROW halls. The staff were wonderful. But where's the management?
Read More
cheraz
2.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

I have booked two rooms, for me and my parents. Now the sink in my parents bathroom , when they first run the water, dirt came out of the sink pipe when I saw it, I almost puked. This was reported to the reception later on. The coffee machine was not working, I called reception for alternative, she told me that she will check if they have a spare one, and if they did have a spare one, I have to go down to collect it, as if we broke it. They never called back in that regard, the coffee machine was not replaced at all. For the other room that I was staying in, I put the please make my room sign before going out, when I returned the room was not made, so I called reception. The same thing for my parents, their room was not made hours after leaving the room, until my father called reception and expressed that he was not satisfied at all with the service. I have noticed a paper sticked in the lift saying that “ We hope you enjoyed your stay, to support us leave if a comment and give us the best mark. However, if there is something you didn’t like we appreciate your comment to the reception”. I think this approach is misleading, because limiting the experience and only posting positive reviews would make my experience reoccur to others.
Read More
Kyle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Very friendly staff. Nice cafe in the lobby also.
Leonie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Great room. Well designed. Nice staff
Number of reviews per page
20
40