Hotel Ursula

Extraordinary boutique hotel. We had a delightful stay. The owners show you to your room, are there every day, and offer good sight-seeing and restaurant advice. The room, like all the decor, is lovely, the beds are comfy, and the table on the balcony is great for coffee. There is a coffee maker, minifridge and an individual air conditioning unit that makes any heat wave bearable. There is ample closet space and the bathroom modern with attractive lighting. If you want to eat in, there is a communal microwave and one-pot meals available to heat up. The wi fi works great. It is a pet-friendly place: several dogs were there, including those of the owners. The only possible minus is that there is no elevator and the stairs are a bit steep. Excellent value.

The host was very good. Delicious breakfast i recommend

Host Denis is superb. Breakfast is a joy. More like a chambre d'hote with Denis on hand helpful as ever.

service excellent owner carried bags to room and made us a cup of tea, room ok, only trouble was someone talking in spanish very loud at 1pm until 2pm had to knock on door to tell them to be quite this ruined our stay otherwise everthing ok, owner very friendly.

Second stay here; will certainly return. Pleasant staff and they allow dogs.

OK'ish hotel. Located on a fairly noisy road. Good parking and Wi-Fi.

Hotel Ursala is a wonderful little place with a friendly staff that directly engaged me with smiles and helpfulness daily. Located in a remote little town that offers a couple of wonderful restaurants, but I did not notice any shops or grocers, though I'm sure there are one or two around. The seemingly recently upgraded/painted room accommodates three people, but it would be tight while moving round, especially with large bags. The flat screen TV offered dozens of clear local/regional channels, but seemingly lacked an international section or English. The room had A/C but I never used it. A slightly slated lockable door allowed ventilation to the fresh night air. The floor is concrete/hard surface. The bathroom offered decent counter space and power outlet. A fluorescent light for the vanity is covered by a panel that shadows your body above 1.5m unless leaning lower over the vanity. A strong shower with plenty of hot water with large, fresh towels. The roomy closet has hangers and shelves. The hotel has on-site free parking. The hotel offers breakfast for 9 euros. The breakfast was mostly bread-based items with jams, spreads, and toppings. A small plate of thin sliced cold cuts, two cereal dispensers, and some fruits accompanies the bread selection along with juices, waters, coffees and teas. I did not notice anything like bacon, eggs or waffle/pancake items. The hotel staff was amazing! I felt more like family than an outsider. Thank you for a wonderful experience!

After a bit of confusion about our room (we needed an accessible room, which I forgot to request), the manager sorted it out and, thereafter, all was very nice. The A/C really didn't work very well (a common problem I've found in European hotels) but other than that our stay was very nice and the manager was super - very friendly and helpful. It's a convenient location for all the French Basque area.

A little bit 1970's but the welcome of the owner and the situation of the hotel more than makes up for this.

Super accueil Jolie vue du balconnette, il manque peut-être un borne de recharge autrement ras superbe !

Les chambres sont décorées avec goût. L’établissement est très propre et les hotes très accueillants

Salle de bain un peu vétuste le balcon est agréable

Calme, propriétaire sympathique

L'hotel est très bien situé dans le village de combo avec son parking privé. Les propriétaires sont accueillants, aux petits soins et d’une gentillesse remarquable. La chambre est bien équipée et confortable. Le petit déjeuner est exceptionnel et abondant. Les produits servis sont locaux et de très bonne qualite

Vue sur Balcon excellente dommage pour le bruit de passage de la route.

Hotel agréable. Propriétaires sympa et attentif. Buffet de petit dej excellent.

Acceuil, service, propreté, calme.... Très bien sur tous les points. Une bonne adresse où nous reviendrons séjourner avec plaisir.

Todo estuvo muy correcto, un poco apartado, pero tienes la ventaja, de que el coche tiene sitio. El personal muy amable, nos entendimos a pesar del idioma.

Hotel tres bien tenu. Personnel aimable et bienveillant

Hotel carino camere un po' piccole non c'è ascensore colazione molto buona