Hotel Val d'Este

Check-in time is at 4pm. Staff comes in at that time. Breakfast starts at 8am. The staff that is there to check-in and provide service till 8pm was very helpful and friendly. Rooms are small as it seems to be geared for the skiers. Good location once you get there. Without a car directions are deceiving and the walk is long with trailing luggage. Try to get the bus from the train station which will take you up the mountain (it’s free). This bus can also take you to other near by towns (such as Chamonix).

Charming hotel in the heart of the village with walking distance to many restaurants. Ski bus stop around the corner. Breakfast is included. Staff is very friendly and polite.

Great breakfast. Basic rooms but just what we needed

Mountain view was very nice and the location is perfect!

Great location. Lovely breakfast. Very friendly staff.

Great breakfast, service and large rooms.

Lovely comfortable accommodation in the centre of town surrounded by many busy eating places.

Very nice and clean.

Amazing location, lovely friendly staff and atmosphere. Good continental breakfast. Would stay again

The staff were very helpful.

Great location, friendly staff.

To be fair we booked a room last minute based on price. The room was 4th floor in the eaves overlooking a busy bar. As a place to crash for a night it was okay, a week there might be a bit much. The receptionist was friendly and helpful, but there appeared to be no staff resident in the hotel overnight.

The highlights of this hotel were the friendly service and great location. All the members of staff were helpful and cheerful and it was a great place to stay. The rooms were clean and comfortable.

Staff were polite but not friendly or helpful. Room was dark, up three flights of stairs (no lift and no help offered with cases). Beds were ok and clean. No extras anywhere in the room: paper cups (no glasses), no kettle, no convenient power socket. Breakfast was a bit mean: a tired orange and some old apples were the only fruit on offer on day 1, just the old apples on days 2&3; no croissants by the later breakfast times, no eggs etc. Postion in St G is central and very convenient. Parking free in multi-storey 5 minutes walk away.

The staff were so kind and accommodating to us. We speak no French and they worked with us and were very patient. They gave us wonderful advice on sightseeing and transportation. Breakfast was wonderful. We will be staying again

We just needed something simple and clean. The room was both of these, nice and hot radiators with stats to dry ski clothes, comfy beds and ok breakfast . All quite basic, but happy with what we got.

Decor a little dated, but very clean, warm and comfortable with plenty of space in the room we had. We received a warm welcome and the staff were excellent. Good central location in the village and close to all amenities and the Bettex lift to the mountains. All in all, good value and would definitely stay here again. Thank you.

We were welcomed really warmly. There had been a mix up with our booking which the hotel staff sorted out with no fuss - that is a real test of a hotel and they dealt with it admirably. The furnishings are traditional savoyard style which give the rooms a comfy, rustic ambiance. The bed was really comfortable, the room warm with lovely bathroom and endless hot water. Lovely balconies with great views - either of the village and baroque church at the front, or the mountains at the back. Breakfast was good. The bar is open until 8pm then it's all quiet. There is a key code system to come and go as you please. The location is perfect - an easy walk to the ski lift, whilst also being in the centre of the village next to the tourist information office, two supermarkets, many shops, restaurants and tea rooms. There is a free shuttle bus to the ski lift and to other nearby ski resorts.

The room was extremely hot with no fan to circulate the air. The shower was very good. The hotel is in a great position in the centre of St Gervais

Lovely hotel, in a fantastic location, in a beautiful town. All staff were very friendly and helpful. Highly recommended