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Hôtel de la Cité Carcassonne - MGallery Collection

Hotels
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9.4
/10
Exceptional
919 reviews

What Guests Say About Their Stay

Tynan

10.0
/ 10
My finance have traveled the world a few times and this is hands down the best overall experience we have ever had!!! They had all bases covered. This is a dream! If you have a princess or queen who needs the extra special treatment this is the place!!!! Thank you thank you thank you 🙏❤️

Victoria

10.0
/ 10
Beautiful hotel. All the staff we interacted with were friendly and helpful. We were sad to leave and look forward to returning someday.

Julie

10.0
/ 10
Unique property within the wall. Garden view recommended. Dinner at hotel’s restaurant was 3+ hours- very good traditional French cuisine, so many couses. Skip lunch before.
In the Area
See Map
Place Auguste Pierre Pont, La Cité, ., Carcassonne, Languedoc-Roussillon, Aude, France, 11000

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Hôtel de la Cité Carcassonne - MGallery Collection is located in area / city Carcassonne. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hôtel de la Cité Carcassonne - MGallery Collection

Place Auguste Pierre Pont, La Cité, ., Carcassonne, Languedoc-Roussillon, Aude, France, 11000
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Discover More About Hôtel de la Cité Carcassonne - MGallery Collection

Discover the Enchanting Hôtel de la Cité Carcassonne - MGallery Collection

Embark on a journey to a truly exceptional destination with the Hôtel de la Cité Carcassonne - MGallery Collection. Nestled within the historic heart of Carcassonne, this magnificent hotel offers an unparalleled experience for discerning travelers. From its breathtaking location to its luxurious amenities and impeccable service, the Hôtel de la Cité Carcassonne - MGallery Collection promises an unforgettable stay, blending timeless elegance with modern comfort. Room rates at Hôtel de la Cité Carcassonne - MGallery Collection start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hôtel de la Cité Carcassonne - MGallery Collection Location

The Hôtel de la Cité Carcassonne - MGallery Collection is ideally situated within the medieval Cité of Carcassonne, a UNESCO World Heritage site. Located at Place Auguste Pierre Pont, La Cité, ., Carcassonne, Languedoc-Roussillon, Aude, France, 11000, it offers direct access to the ancient ramparts and cobblestone streets that transport you back in time. The hotel is a mere stone's throw from the city center, making it incredibly convenient for exploring all that Carcassonne has to offer. Its unique position within the fortified city provides an atmosphere of serene historical grandeur, far removed from the hustle and bustle, yet perfectly accessible. Imagine waking up to the sight of ancient towers and feeling the history all around you – this is the magic of the Hôtel de la Cité Carcassonne - MGallery Collection's location.

Hôtel de la Cité Carcassonne - MGallery Collection Facilities & Services

Facilities for guests at Hôtel de la Cité Carcassonne - MGallery Collection are designed to ensure a comfortable and memorable stay. * Enjoy a refreshing dip in the outdoor swimming pool, open daily from 9:00 AM to 7:00 PM, with no additional fees. * Indulge in a rejuvenating experience at the hotel's spa and wellness center, offering a range of treatments. Please inquire at the reception for operating hours and specific treatment costs, typically ranging from PHP 2,500 to PHP 6,000. * Stay connected with complimentary high-speed Wi-Fi available throughout the property. * For guests arriving by car, the hotel offers secure parking facilities. Please note that parking fees may apply, typically around PHP 500 per day. * Families traveling with children will appreciate the thoughtful amenities designed for younger guests, ensuring everyone has a delightful experience. * The hotel provides a concierge service to assist with any requests, from booking tours to making restaurant reservations.

Hôtel de la Cité Carcassonne - MGallery Collection Room Types

Discover a variety of exquisite accommodations with the diverse room types of Hôtel de la Cité Carcassonne - MGallery Collection. Each room is meticulously designed to offer comfort and style, reflecting the historical charm of its surroundings. *

Classic Room:

These elegantly appointed rooms offer a comfortable retreat, with options for a city view or garden view. Available as non-smoking rooms, some may feature a bathtub for added relaxation. *

Superior Room:

Slightly more spacious, Superior Rooms provide enhanced comfort and may offer more expansive views of the Cité. These are non-smoking rooms, and some include a bathtub. *

Deluxe Room:

Experience elevated luxury in our Deluxe Rooms, boasting premium furnishings and picturesque views. All Deluxe Rooms are non-smoking, and a bathtub is available in select rooms. *

Junior Suite:

Perfect for those seeking extra space and refined amenities, Junior Suites offer a separate living area and stunning vistas. These are non-smoking accommodations, and a bathtub is a standard feature. *

Suite:

The epitome of luxury, our Suites provide a lavish experience with distinct living and sleeping areas, and breathtaking views of the Cité. These are non-smoking suites, and all feature a luxurious bathtub. The hotel does not currently offer pet-friendly rooms.

Hôtel de la Cité Carcassonne - MGallery Collection Dining & Restaurants

Savor exquisite culinary experiences at the Hôtel de la Cité Carcassonne - MGallery Collection. The hotel boasts exceptional dining venues that cater to every palate. *

La Barbacane:

This renowned restaurant offers a sophisticated fine-dining experience, specializing in gourmet French cuisine with a modern twist. Expect an estimated price per person of PHP 4,000 - PHP 7,000 for dinner. Operating hours are typically from 7:00 PM to 10:00 PM. *

Le Jardin:

Enjoy a delightful meal in a charming setting at Le Jardin, which serves a selection of regional specialties and international dishes. This is a perfect spot for lunch or a relaxed dinner. Estimated price per person is PHP 2,000 - PHP 3,500. Operating hours are from 12:00 PM to 2:30 PM for lunch and 7:00 PM to 9:30 PM for dinner. *

The Bar:

Unwind with a handcrafted cocktail or a glass of fine wine at the hotel's elegant bar. It's the ideal place to relax after a day of exploring. Operating hours are from 11:00 AM to 11:00 PM.

Hôtel de la Cité Carcassonne - MGallery Collection Nearby Attractions and Activities

Immerse yourself in the rich history and vibrant culture surrounding the Hôtel de la Cité Carcassonne - MGallery Collection. The medieval city itself is a treasure trove of attractions. *

Carcassonne Ramparts:

Explore the magnificent double-walled fortifications of the Cité, a UNESCO World Heritage site, offering stunning views and a journey through centuries of history. *

Château Comtal:

Visit the inner castle within the Cité, which provides a fascinating insight into the medieval military architecture and the history of the Counts of Carcassonne. *

Basilica of Saints Nazarius and Celsus:

Discover this beautiful Romanesque-Gothic basilica located within the Cité, known for its stunning stained-glass windows and historical significance. *

Musée de la Dame Carcas:

Learn about the legends and history of Carcassonne at this engaging museum, offering a unique perspective on the city's past. *

Canal du Midi:

Take a leisurely stroll or a boat trip along the picturesque Canal du Midi, another UNESCO World Heritage site, offering beautiful scenery and a tranquil escape. If you are looking for other activities around Hôtel de la Cité Carcassonne - MGallery Collection, check out the best deals on Traveloka: Recommended activities in Carcassonne!

How to Get to Hôtel de la Cité Carcassonne - MGallery Collection from the Airport

Navigating your way to the Hôtel de la Cité Carcassonne - MGallery Collection is straightforward, with several convenient options available. The airport transfer service of Hôtel de la Cité Carcassonne - MGallery Collection ensures a smooth arrival. *

Private Airport Transfer:

The most convenient option is to arrange a private airport transfer directly through the hotel. This service offers a seamless journey from the airport to your doorstep, with prices typically ranging from PHP 3,000 to PHP 5,000, depending on the vehicle and distance. You can book this through the hotel's concierge. *

Taxi:

Metered taxis are readily available at the airport. The journey to the hotel usually takes around 15-20 minutes, with fares estimated between PHP 1,000 and PHP 1,500. *

Ride-hailing Service:

You can also opt for a ride-hailing service, which offers a similar convenience to taxis, with prices often comparable. *

Public Transportation:

While less direct, public buses and trains connect the airport to the city center, from where you can take a short taxi or ride-hailing service to the hotel. This is the most budget-friendly option, with costs for public transport typically under PHP 500. For a hassle-free journey, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Hôtel de la Cité Carcassonne - MGallery Collection

Choosing the Hôtel de la Cité Carcassonne - MGallery Collection means opting for an experience steeped in history, luxury, and unparalleled service. Here are the top reasons to make this your next destination: *

Prime Location:

Immerse yourself in the magic of the medieval Cité, with direct access to historical landmarks and breathtaking views. *

Luxurious Accommodations:

Enjoy elegantly appointed rooms and suites designed for ultimate comfort and relaxation. *

Exceptional Dining:

Indulge in world-class cuisine at the hotel's acclaimed restaurants. *

Impeccable Service:

Experience the warm hospitality and attentive service that the MGallery Collection is renowned for. *

Unforgettable Atmosphere:

Live within the walls of history, enjoying a unique blend of old-world charm and modern sophistication. Discover the best Room availability at Hôtel de la Cité Carcassonne - MGallery Collection and start planning your dream getaway. Booking Hôtel de la Cité Carcassonne - MGallery Collection is easy and convenient through Traveloka. Book budget hotels in Arrondissement of Carcassonne, Aude, Languedoc-Roussillon and experience the charm of this historic region. Easily book domestic and international flights at low prices to complement your unforgettable stay.

All facilities in Hôtel de la Cité Carcassonne - MGallery Collection

Others Hôtel de la Cité Carcassonne - MGallery Collection
Others

Hotel Services

  • Concierge
  • Express check-in
  • 24-hour Receptionist
  • Express check-out

Transportation

  • Parking with surcharge

General

  • Swimming pool

Public Facilities

  • WiFi in public area

In-room Facilities

  • TV

Accommodation Policy & General Information in Hôtel de la Cité Carcassonne - MGallery Collection

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - to 12:00
Number of floors in Hôtel de la Cité Carcassonne - MGallery Collection
3
Another facilities in Hôtel de la Cité Carcassonne - MGallery Collection
Concierge, Express check-in, 24-hour Receptionist, Express check-out, Parking with surcharge

Frequently asked question in Hôtel de la Cité Carcassonne - MGallery Collection

What are available facilities at Hôtel de la Cité Carcassonne - MGallery Collection?
There are top facilites at Hôtel de la Cité Carcassonne - MGallery Collection such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hôtel de la Cité Carcassonne - MGallery Collection?
The standard check-in time at Hôtel de la Cité Carcassonne - MGallery Collection is starting from From 16:00 while the latest check-out time is at Before 12:00
What is the star rating of Hôtel de la Cité Carcassonne - MGallery Collection?
Hôtel de la Cité Carcassonne - MGallery Collection is a 5.0-star hotel.
How many floors does Hôtel de la Cité Carcassonne - MGallery Collection have?
Hôtel de la Cité Carcassonne - MGallery Collection has 3 floors.
Does Hôtel de la Cité Carcassonne - MGallery Collection provide parking?
Yes, Hôtel de la Cité Carcassonne - MGallery Collection provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Hôtel de la Cité Carcassonne - MGallery Collection

9.4
Exceptional
From 919 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hôtel de la Cité Carcassonne - MGallery Collection

Number of reviews per page
20
40
Top reviews
Tynan
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

My finance have traveled the world a few times and this is hands down the best overall experience we have ever had!!! They had all bases covered. This is a dream! If you have a princess or queen who needs the extra special treatment this is the place!!!! Thank you thank you thank you 🙏❤️
Lilli Ann
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is beautiful and very atmospheric! Staff was wonderful! Rooms were lovely! A few issues for us were that that the tub is very deep which makes it difficult for older or short people to climb in. Although the hotel was beautiful the exits need to be better marked. If there was a fire it would be very difficult to exit the hotel safely.
Read More
Victoria
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Beautiful hotel. All the staff we interacted with were friendly and helpful. We were sad to leave and look forward to returning someday.
Gina
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property is beautiful and is right in the old city. The room was good size and had a large bathroom. We had a lovely view of the hotel gardens. The pool area was especially nice. It was a little confusing for us to figure out exactly where to go to be transferred to the hotel. All the staff were very friendly,helpful and professional. Some of the carpets are showing their age and could us an upgrade. We would certainly stay there again.
Read More
Alpita
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Would stay over and over. Magical
Julie
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Unique property within the wall. Garden view recommended. Dinner at hotel’s restaurant was 3+ hours- very good traditional French cuisine, so many couses. Skip lunch before.
David
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Not very often you get to stay in a fabulous Hotel found within castle walls in a medieval city built some +800 years ago. An amazing experience for my daughter and I made all that more special due to five star service and extraordinary dining and amenities. Highly recommended.
louise
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful hotel Excellent staff
Ricardo
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful property and a delicious dinner!
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Our stay was magical. It was like stepping back in time and living in fantasy world. Carcassonne was where Walt Disney got his inspiration for Sleeping Beauty when he stayed at the hotel in the early 1950’s. Great location. Very helpful staff and great breakfast.
Alejandro
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful location and hotel. Absolutely worth staying there. Room 306
Tracy
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very lovely location within the medieval city. Large room that probably could do with some refurbishment, as in other areas of the hotel. Staff were generally good but ordered a cab to the train station and the receptionist ordered it from the station to the hotel instead. If not for the cab driver making contact we would have missed our connecting train.
Read More
maureen
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Perfect location. Many dining shopping options. Hôtel restaurant excellent. Hotel bar excellent. Staff excellent. Perfect 3 days. Well worth the money. Cannot say enough about the trip start to finish. Every person we encountered was top notch. Wonderful!!
Lisa
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

It was an amazing experience. The staffs were very friendly and helpful. This hotel is beautiful and surrounded with medieval arch
Leyma
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The hotel is beautiful and the area around the hotel is also very pretty. The famous michelin restaurant was terrible, my food pigeon was really bad. Some other things were good, not for the price.
Santiago
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great place
Pauline
icon-
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

This hotel Is outstanding. The situation inside the Castle citeé in breathtaking and safe! Quietly luxurious with amazing staff. The cocktail bar is relaxing with talented bar staff. I enjoyed the vegetarian tasting menu in the Michelin restaurant- the service and food were exceptional - sad to leave but I will definitely return in 2026. Merci beaucoup x
Read More
Toni
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Lovely hotel in excellent location within the walled city. Our room had a unbelievably beautiful view. Beds were a little firm for my friend and I; however, we just stayed one night, so that was no big deal. Priced a little high for what they offered. Sewage odors in room, no full-length mirror. I take tub baths; soap and shampoo were mounted for showers, so every time I needed soap I had to stand up. Double vanity sinks; but soap dispenser was only on one side, so person using farthest sink dripped all across vanity.
Read More
Peter
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Clean room spacious staff amenities breakfast
Anil
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

A really good hotel - everything was fantastic
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hôtel de la Cité Carcassonne - MGallery Collection

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 919 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hôtel de la Cité Carcassonne - MGallery Collection

Number of reviews per page
20
40
Top reviews
Tynan
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

My finance have traveled the world a few times and this is hands down the best overall experience we have ever had!!! They had all bases covered. This is a dream! If you have a princess or queen who needs the extra special treatment this is the place!!!! Thank you thank you thank you 🙏❤️
Lilli Ann
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is beautiful and very atmospheric! Staff was wonderful! Rooms were lovely! A few issues for us were that that the tub is very deep which makes it difficult for older or short people to climb in. Although the hotel was beautiful the exits need to be better marked. If there was a fire it would be very difficult to exit the hotel safely.
Read More
Victoria
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Beautiful hotel. All the staff we interacted with were friendly and helpful. We were sad to leave and look forward to returning someday.
Gina
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property is beautiful and is right in the old city. The room was good size and had a large bathroom. We had a lovely view of the hotel gardens. The pool area was especially nice. It was a little confusing for us to figure out exactly where to go to be transferred to the hotel. All the staff were very friendly,helpful and professional. Some of the carpets are showing their age and could us an upgrade. We would certainly stay there again.
Read More
Alpita
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Would stay over and over. Magical
Julie
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Unique property within the wall. Garden view recommended. Dinner at hotel’s restaurant was 3+ hours- very good traditional French cuisine, so many couses. Skip lunch before.
David
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Not very often you get to stay in a fabulous Hotel found within castle walls in a medieval city built some +800 years ago. An amazing experience for my daughter and I made all that more special due to five star service and extraordinary dining and amenities. Highly recommended.
louise
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful hotel Excellent staff
Ricardo
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful property and a delicious dinner!
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Our stay was magical. It was like stepping back in time and living in fantasy world. Carcassonne was where Walt Disney got his inspiration for Sleeping Beauty when he stayed at the hotel in the early 1950’s. Great location. Very helpful staff and great breakfast.
Alejandro
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful location and hotel. Absolutely worth staying there. Room 306
Tracy
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very lovely location within the medieval city. Large room that probably could do with some refurbishment, as in other areas of the hotel. Staff were generally good but ordered a cab to the train station and the receptionist ordered it from the station to the hotel instead. If not for the cab driver making contact we would have missed our connecting train.
Read More
maureen
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Perfect location. Many dining shopping options. Hôtel restaurant excellent. Hotel bar excellent. Staff excellent. Perfect 3 days. Well worth the money. Cannot say enough about the trip start to finish. Every person we encountered was top notch. Wonderful!!
Lisa
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

It was an amazing experience. The staffs were very friendly and helpful. This hotel is beautiful and surrounded with medieval arch
Leyma
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The hotel is beautiful and the area around the hotel is also very pretty. The famous michelin restaurant was terrible, my food pigeon was really bad. Some other things were good, not for the price.
Santiago
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great place
Pauline
icon-
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

This hotel Is outstanding. The situation inside the Castle citeé in breathtaking and safe! Quietly luxurious with amazing staff. The cocktail bar is relaxing with talented bar staff. I enjoyed the vegetarian tasting menu in the Michelin restaurant- the service and food were exceptional - sad to leave but I will definitely return in 2026. Merci beaucoup x
Read More
Toni
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Lovely hotel in excellent location within the walled city. Our room had a unbelievably beautiful view. Beds were a little firm for my friend and I; however, we just stayed one night, so that was no big deal. Priced a little high for what they offered. Sewage odors in room, no full-length mirror. I take tub baths; soap and shampoo were mounted for showers, so every time I needed soap I had to stand up. Double vanity sinks; but soap dispenser was only on one side, so person using farthest sink dripped all across vanity.
Read More
Peter
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Clean room spacious staff amenities breakfast
Anil
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

A really good hotel - everything was fantastic
Number of reviews per page
20
40