Hôtel Inn Design & Restaurant Chartres

Easy to park and access the building and room late after the reception was closed

Set in a dark dingy end of an industrial estate right beside a very busy fast road. Staff very pleasant and helpful but cant disguise the dirtiness of the hotel. Rubber tiles not carpet on the hotel lobby floor, grubby and drab. The room itself was a decent size but grubby. Stains on ceiling and the bathroom was mouldy, pee stained round bottom of toilet and had a rusty mirror. They advertised as having a restaurant too but its been long shut according to staff. All in all I've stayed in much better budget end hotels and wouldn't ever consider this chain again.

Perfect for enroute cheap accommodation

Staff are super helpful. Hotel is ok. However, I ordered an evening meal as I had a very long out and the hotel was outside the centre. I did get a short email in French telling me that there restaurant was closed Sundays two days before my stay. When I booked I paid in advance, but have been offered a refund for no meal.

No remote for tv but reception staff were exemplary and a credit to the hotel. Shower was extremely small but i am a large guy so 50/50 faults. No kettle for morning coffee buy supplied cups and coffee? Not amazing but for the price it was ok.

This was our first visit to this establishment, but we will be happy to return. People are very important to us, and we were delighted with the friendly welcome by the gentleman on duty at Reception, when we arrived. His command of the English language was a real bonus! The room was clean, comfortable, and well appointed. A large, and very comfortable, bed; a delightful en-suite with shower, basin, and toilet; and, to crown it all, a kettle, that enabled us to make the tea/coffee provided. There was no milk (which my wife always takes in her coffee), but the gentleman at Reception gladly provided her with some. The breakfast was amazing, and the lady receptionist was also friendly. The variety of options was the best we have ever experienced in a "budget" hotel - and we have used a lot of them! Even the seating was of a higher quality than we have experienced in the past! The overall star rating is due to the fact that the toilet cistern seemed to be filling up every 15-20 minutes. We had thought, at first, that the noise was coming from other rooms around about, and that it would stop when everyone had gone to bed! If we had realised that the noise was from within our own room, we would have reported it to the gentleman before he went off-duty!

A shock to be charged so much local tax. I did check and it was over Euros 3 but we were charged more than expected by Expedia. The first room we were given had a broken toilet that flushed on it's own every couple of minutes and the door made a terrible scraping noise every time it was opened or closed. Not a problem we were given another room straight away. Problem was that this room had poor wifi reception and there was very long black hair in the sink and shower. By then it was too late to move as there was no reception staff. I suggested free breakfast as compensation but was refused. Disgusting, shouldn't be allowed and we should get a refund on our stay, it was disgusting. Morning reception said he'd pass on complaint and we would be emailed but nothing whatsoever.

Excellent one-night rest stop. Quiet; comfortable bed; even had a kettle in the room to make drinks Would use again

This hotel is unmanned but open meaning that anyone can enter the premises. This meant that reception was being used as a smoking lobby. I telephoned the number on the door but the staff were unable to assist and the manager was neither present nor contactable. It is by far the worst hotel we have had the misfortune to book in recent years! It is nothing like the photos!

Basic hotel. Hard to find. Room very cold, heater is under the window covered by curtains. No air con if coming in summer. Small room tiny shower cubicle. Expensive room for what you get. Ok for one night

We got the wrong room, the staff apologized and gave us a discount on the breakfast. The breakfast was good and the lady at the restaurant was very kind. The hotel is pleasent and quiet.

Service was bad. There was no airco and the shower was too small. The room was also very small. The price was too much for what they offer All in all this was our first and last time.

L'hôtesse Est accueillante et te fera sentir la bienvenue. La propreté de la chambre est irréprochable. Si vous cherchez un endroit calme pour se reposer, l’hôtel inn est tout ce qu’il vous faut. Le plus c’est qu’on sort à midi

was all good clean but basic, down side is no resto on weekends

All good a 30 minute walk to town centre nice and quiet, only small problem was no milk in either room of my booking to go with tea/coffee.

Really good. Service amazing. Delicious food. Only downside was getting into the bed. It was up against the wall with no option to move it. Also, it is a new room so it hadn't had clothes hanging facilities fitted yet. Other than that, great. We would definitely stay here again

Hotel a bit difficult to find but service was very friendly. My room did smell of cigarette smoke which I didn’t like. Other than that no problems

Unfortunately, the ceilings are high and with little soft furnishings and very thin walls the noise from all the surrounding rooms comes through..I could hear people snoring, turning lights on and off and even peeing in the night!

Room was good and staff were friendly with limited English. Did not eat there but looked good value at €25 for 3 course meal and continental breakfast

Near to exposition centre which is good. Restaurant on site but food not great. The staff were very helpful and couldn't be faulted. Unfortunately the corridor is open to the vaulted reception area and so lots of noise when people are coming in.