ibis Bordeaux Centre Bastide

Advertised as with air con but the air con wasn’t on in the entire property and it was incredibly warm and uncomfortable and I barely slept the whole time. Tried to speak to staff but no one was interested in listening. Requested a refund and email been ignored.

Nice stay in Bordeaux, close to the center. In order to walk to the center, you cross a beautiful bridge (only for public transport, bikes and pedestrians). Also you can take a ferry in order to cross the river. Comfortable room with a big bed. Nice shower with good space. Very friendly staff. Petfriendly hotel! Parking is a bit dirty since during the day it is shared with a Carrefour shop and a Basic Fit gym. But during the night this parking is locked with a gate. Also, the parking is monitored through CCTV (hotel reception has live feed). This parking is better secured than others in the area where they are having lots of problems with breaking into cars and vandalism. For us this was a huge plus since we were travelling with a car loaded with luggage.

Hotel was just as we needed. Easy to get to from the airport and a short walk into the main attraction areas.

Friendly

Clean, quiet, easy access. Super friendly and helpful staff. We were asked at check in if we wanted our room cleaned daily. We said yes. However, we wouldn’t need our towels changed daily. We would put our placard out indicating when we needed the room cleaned. This translated to our room being tagged as not needing cleaning throughout our stay. When we requested cleaning we were told they couldn’t because of this clerical error. They did empty the trash twice and gave us new towels - which was unnecessary. But never cleaned or ran the vacuum…

I had a wonderful stay here, it was a little bit out of the town, but after my first night that became a positive. The staff here are lovely, helpful, polite and could accommodate for my poor French. I even decided to stay for an extra night while I was on my way home. I am planning to stay here again sometime soon. In short, I loved it.

Clean and friendly staff

All the staff were very friendly and helpful, which created a very good atmosphere in the hotel.

Very helpful staff

The staff was very nice and helpful! Breakfast was plentiful and with a lots variety! Overall a great stay!

Customer service at the hotel, specifically at the lobby counter , was excellent! All, were Very nice and professional! Claudia and Irene were superb! However, the room and bathroom were the smallest we've been in European hotels! Very small bathroom as well! Thankfully there was AC and daily room housekeeping. Food service at any time is a wonderful perk, and the staff is excellent, , even though waitressing isn't their job. The lobby and eating area are very nice and comfortable! Thank you! We enjoyed our stay.

Very good location, easy access to public transport, and supermarket is very near by

This is an excellent budget hotel for solo or for a couple traveler. Although the bathroom is a little tight which is typical in Europe, room is very clean. Lobby is trendy and a great place to hang out. Front desk personnel are very helpful and polite. The tram is a few minutes walk and you can also take the boat ride which is included with the city public transportation ticket. The walk across the bridge that takes you the city center is about half an hour. If you google the address, google will tell you to get off on Stanligrad tram stop. But the next stop is much closer from the hotel. There is also a grocery story next door and a patisserie great for simple coffee and bread if you’re not into having a big breakfast. I highly recommend this hotel and will definitely stay here again on my next visit to Bordeaux.

The hotel was in s grewt location for getting around the city. You can walk to the city centre in 20 mins. The room was also clean and s gokd size.

Great Breakfast, but It does not vary; you always get the same breakfast offering. The staff was helpful. The rooms were a bit too small. I will recommend this property to anyone staying for a day or two.

I was disappointed of how they treated me. They kept saying things in French like either some type of insult or something. It’s disappointing.

Very friendly and helpful staff, excellent breakfast and comfortable rooms

Basic but comfortable room, friendly staff. Good for a short stay in Bordeaux. The cleanliness was good. It is carpeted, which I don't like, but the carpets are clean. It's a bit outside the center, but it's just a short tram ride or a 20 min walk crossing the bridge over the river. Note that you only get a big towel each and no small towels, so bring a small one if you need it for hands etc. What is missing is more shelf space for your things.

Stay away. Dirty and small. Bed linens felt used and towels are thin. The price may be cheap, but what you get is cheaper. It's also far from the main parts of Bordeaux. 30min plus walk from the main areas (because you have to cross the river) unfriendly staff. Fortunately, we had a car, but despite the fact that building is far from the main areas, we had to pay for keeping the car from 01:00 to 09:00 (ridiculous).

Loved the decor in hotel and room. Room was big and quiet, at the side overlooking the supermarket and gym. Lovely breakfast, lots of choice. Lack of towels, only two small thin bath towels, no hand towels. Didn`t like the rough recycled toilet paper. Lack of English tv channels.