Les Palatines - Residence

Apartments
7.8
/10
Pleasant
330 reviews

What Guests Say About Their Stay

Verified traveler

10.0
/ 10
Très bon séjour chez Les palatines... Bien situé, calme et réceptionniste très accueillant et professionnel. Je reviendrai...
See translation

Clothilde

10.0
/ 10
On a passé une nuit en famille, je recommande y a de l'espace,les chambres sont spacieuses et propre. Tous le nécessaires a notre porter . Le silence dans la résidence agreable.
See translation

Melanie

10.0
/ 10
We had a two bedroom apartment, with 3 twin beds in one room, a master bedroom, and a roll away bed. The kitchen was well-equipped for cooking in with two burners, microwave and refrigerator, and the apartment was very clean and appeared freshly painted. The kitchen table had room for six. The front desk staff leave at 6pm and are not there on Sundays, so don't expect a full service hotel.There is a play area for children by the front of the hotel and a supermarket within a few minutes walk. It was quiet at night even on Friday and Saturday. Overall, a great place to stay for our family of six and a good value compared to two rooms in a more traditional hotel.
In the Area
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19 Square Amouroux, Arrondissement of Saint-Etienne, Loire, Rhone-Alpes, France, 42100

Main Facilities

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Elevator
WiFi
Les Palatines - Residence is located in area / city Arrondissement of Saint-Étienne.
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What's around Les Palatines - Residence

19 Square Amouroux, Arrondissement of Saint-Etienne, Loire, Rhone-Alpes, France, 42100
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Location


Les Palatines - Residence is located in area / city Arrondissement of Saint-Étienne.

About Les Palatines - Residence

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Les Palatines - Residence.

With all facilities offered, Les Palatines - Residence is the right place to stay.

All facilities in Les Palatines - Residence

Others Les Palatines - Residence
Others

Hotel Services

  • Newspaper in lobby
  • Laundry service
  • Luggage storage
  • Multilingual staff

Public Facilities

  • Others
  • Smoke-free area
  • Elevator

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Parking

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Les Palatines - Residence

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 8 per person
  • Pet fee: EUR 5.00 per pet, per night
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee
  • A fee will be charged for use of certain facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.32 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher

The front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 7:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:30 - 19:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Elevator, WiFi
Check-In / Check-Out Time
From 14:30 - 19:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Les Palatines - Residence
48
Number of floors in Les Palatines - Residence
7
Another facilities in Les Palatines - Residence
Newspaper in lobby, Laundry service, Luggage storage, Multilingual staff, Others

Frequently asked question in Les Palatines - Residence

What are available facilities at Les Palatines - Residence?
There are top facilites at Les Palatines - Residence such as Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Les Palatines - Residence?
The standard check-in time at Les Palatines - Residence is starting from 14:30 - 19:00 while the latest check-out time is at Before 10:00
Does Les Palatines - Residence provide breakfast?
Yes, Les Palatines - Residence provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Les Palatines - Residence?
Les Palatines - Residence is a 3.0-star hotel.
How many floors does Les Palatines - Residence have?
Les Palatines - Residence has 7 floors.
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More Reviews from Other Guests in Les Palatines - Residence

7.8
Pleasant
From 330 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

7.6

Service and Facilites

7.6

Sort by
Most Relevant
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Traveler Reviews Les Palatines - Residence

Number of reviews per page
20
40
Top reviews
Epeli
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 133 week(s) ago

Hotels.com verified review

Nice place near public transport easy to use was great 👍
Louise
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

Reception was shut Found number to call receptionist very ho
Verified traveler
8.0
/10
Reviewed 523 week(s) ago

Hotels.com verified review

The car park is public not private.
Maria
8.0
/10
Reviewed 567 week(s) ago

Hotels.com verified review

We were a little confused when we arrived as there was no one at the desk and the doors were closed as it was Sunday, but with a quick phone call, the hotel manager guided us inside by giving the codes, and helped us to our keys of the apartment. It wasn't the most atmospheric building or neighbourhood, but the apartment was comfortable and so were the bed and the bath. I really liked the bathroom, the kitchen and the large windows. The only downside is that we couldn't get the internet to work.
Read More
Verified traveler
8.0
/10
Reviewed 753 week(s) ago

Hotels.com verified review

Hotel reception was very friendly. Room was large with kitchenette and the basics. Not luxurious but comfortable. We did not leave the room except to get groceries and hit the bakery nearby as we were feeling under the weather. We were quite comfortable in the room and had all the basics we needed for this one day/night stay. Few restaurant options around, but a couple of grocery stores and an average bakery. Fairly close to public transport to get to the centre if required, but not sure how long it takes as we did not use it. The room was quite loud as the walls were fairly thin. In the middle of a residential area. Free parking if you could find it, or there was a decent price for garage parking if required a couple of blocks away. This hotel was great value for money.
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Verified traveler
8.0
/10
Reviewed 766 week(s) ago

Hotels.com verified review

Nice, clean, convenient and a home from home. Good communication by email for entry and key location. The local area is pleasant and there is a good sized childrens play park just opposite. Parking is restrictive for many car users, but was ok for us (we got the last one available, just outside the front door). The only problem was working out how to use the kitchen hob. The control numbers had been scrubbed clean off and so working out what heat setting to use was trial and error. Recommended for anyone needing a self catering place to stay for up to 5 people.
Read More
Melanie
10.0
/10
Reviewed 774 week(s) ago

Expedia Group verified review

We had a two bedroom apartment, with 3 twin beds in one room, a master bedroom, and a roll away bed. The kitchen was well-equipped for cooking in with two burners, microwave and refrigerator, and the apartment was very clean and appeared freshly painted. The kitchen table had room for six. The front desk staff leave at 6pm and are not there on Sundays, so don't expect a full service hotel.There is a play area for children by the front of the hotel and a supermarket within a few minutes walk. It was quiet at night even on Friday and Saturday. Overall, a great place to stay for our family of six and a good value compared to two rooms in a more traditional hotel.
Read More
Samy
6.0
/10
Reviewed 834 week(s) ago

Expedia Group verified review

Having stayed in various apart-hotels in France I was pleasantly surprised with this place. This is my second visit herer and I found the rooms are basic but very clean and comfortable. The rooms were in a very good condition and really had everything you need. The location is not central but you can hop on the tram and be in the center in about 10 mins. Highly recommended given the limited options in St Etienne.
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Janet
6.0
/10
Reviewed 863 week(s) ago

Expedia Group verified review

While this hotel/apartment has potential to be a very nice place, we found it to be lacking in many ways. The 'spacious' bedroom only had a bed in it, nothing else, not a chair, chest of drawers or even a hook on the back of the door. The 'second' double bed was a pull out in the living room. The bathroom was very basic with towels provided but towels were changed only once a week. Bring your own tp as a limited amount was provided. This apartment also had a lingering sewer-like smell which did dissipate upon opening the windows. Parking can also be a problem but this appears to be a problem city wide.
Read More
Verified traveler
6.0
/10
Reviewed 867 week(s) ago

Hotels.com verified review

The hotel is located in the south side of St Etienne and close to mass transit and the main mall of the city. Generally good location but few "large" restaurants around, however, there were many markets and small grocery stores nearby. The rooms themselves were pretty sparse, but nice and clean. New floors, hardware, paint and linens. The rooms also included a balcony and a very tiny TV (FYI - all 5 channels in French). This hotel/apartment is clearly geared for longer stays as it includes a kitchenette, microwave and small refrigerator and did include wireless internet. The hotel was undergoing renovations and at moments had some unpleasant odors in the hallways, but overall not too bad. The breakfast was limited but decent. Given that no other hotels were generally available when I booked it, this hotel was good for the price and the comments mentioned above. LARGE NOTE: The office hours (currently) are 9 am - 12 pm and 2 pm - 7 pm, so if you checking in at some other time call ahead!
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jean claude
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

situation hotel et chambre correct
Cyril
icon-Business
Business
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Bien situé personnel d’accueil sympathique Chambre à rafraîchir
Marcel
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Hallo ich kann leider keine Bewertung über das Hotel abgeben da es an der Kommunikation haderte und die Frau es für 7 Tage Buchen wollte.
Christian
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Das Hotel ist wirklich gut gelegen. Hat alles gut geklappt, bis auf die Codes für das Schließfach der Schlüssel. Diese hatten wir leider vorab nicht erhalten. Wir sind Sonntags angereist und CheckIn war ab 14:30. Die Rezeption hat aber Sonntags nur bis 12:30 offen. Somit hätte auch ein Anreise um 14:30 nichts gebracht, da ja keiner da war um die Codes zu erhalten. Wir riefen dann die Notrufnummer an und die wirklich sehr nette Frau, half uns sehr gut weiter und gab uns die Codes.
Read More
Verified traveler
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Très bon séjour chez Les palatines... Bien situé, calme et réceptionniste très accueillant et professionnel. Je reviendrai...
Christian
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Alles hat wunderbar geklappt. Wir sind außerhalb der Öffnungszeiten angekommen und haben uns sofort zu Recht gefunden um die Schlüssel zu bekommen. Der Concierge am Morgen war sehr freundlich.
Karine
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Appart hotel facile a trouver ... peu de places de parking . L'endroit ne fait pas rêver...établissement vieillissant et appartement un peu délabré mais ceci dit les draps et serviettes etaient propres ! Réservé pour 4 personnes ...2 adultes et 2 enfants mais il ny avait qu'un lit double et un lit simple . J'ai du faire dormir un enfant sur la banquette dure et pas tres propre dans un sac de couchage qu'on avait dans notre voiture. L’immeuble est bruyant..les portes grinces de partout . Pour une nuit ça passe !
Read More
Clothilde
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

On a passé une nuit en famille, je recommande y a de l'espace,les chambres sont spacieuses et propre. Tous le nécessaires a notre porter . Le silence dans la résidence agreable.
Safia
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Wir waren zufrieden.
Brigitte
10.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Séjour bref, arrêt de transit, donc une seule nuit. Hébergement a répondu à mes attentes. Dans la soirée, circulation de la rue mais par contre, très calme la nuit.
Number of reviews per page
20
40

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Others 4 Les Palatines - Residence

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 330 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

7.6

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Les Palatines - Residence

Number of reviews per page
20
40
Top reviews
Epeli
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 133 week(s) ago

Hotels.com verified review

Nice place near public transport easy to use was great 👍
Louise
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

Reception was shut Found number to call receptionist very ho
Verified traveler
8.0
/10
Reviewed 523 week(s) ago

Hotels.com verified review

The car park is public not private.
Maria
8.0
/10
Reviewed 567 week(s) ago

Hotels.com verified review

We were a little confused when we arrived as there was no one at the desk and the doors were closed as it was Sunday, but with a quick phone call, the hotel manager guided us inside by giving the codes, and helped us to our keys of the apartment. It wasn't the most atmospheric building or neighbourhood, but the apartment was comfortable and so were the bed and the bath. I really liked the bathroom, the kitchen and the large windows. The only downside is that we couldn't get the internet to work.
Read More
Verified traveler
8.0
/10
Reviewed 753 week(s) ago

Hotels.com verified review

Hotel reception was very friendly. Room was large with kitchenette and the basics. Not luxurious but comfortable. We did not leave the room except to get groceries and hit the bakery nearby as we were feeling under the weather. We were quite comfortable in the room and had all the basics we needed for this one day/night stay. Few restaurant options around, but a couple of grocery stores and an average bakery. Fairly close to public transport to get to the centre if required, but not sure how long it takes as we did not use it. The room was quite loud as the walls were fairly thin. In the middle of a residential area. Free parking if you could find it, or there was a decent price for garage parking if required a couple of blocks away. This hotel was great value for money.
Read More
Verified traveler
8.0
/10
Reviewed 766 week(s) ago

Hotels.com verified review

Nice, clean, convenient and a home from home. Good communication by email for entry and key location. The local area is pleasant and there is a good sized childrens play park just opposite. Parking is restrictive for many car users, but was ok for us (we got the last one available, just outside the front door). The only problem was working out how to use the kitchen hob. The control numbers had been scrubbed clean off and so working out what heat setting to use was trial and error. Recommended for anyone needing a self catering place to stay for up to 5 people.
Read More
Melanie
10.0
/10
Reviewed 774 week(s) ago

Expedia Group verified review

We had a two bedroom apartment, with 3 twin beds in one room, a master bedroom, and a roll away bed. The kitchen was well-equipped for cooking in with two burners, microwave and refrigerator, and the apartment was very clean and appeared freshly painted. The kitchen table had room for six. The front desk staff leave at 6pm and are not there on Sundays, so don't expect a full service hotel.There is a play area for children by the front of the hotel and a supermarket within a few minutes walk. It was quiet at night even on Friday and Saturday. Overall, a great place to stay for our family of six and a good value compared to two rooms in a more traditional hotel.
Read More
Samy
6.0
/10
Reviewed 834 week(s) ago

Expedia Group verified review

Having stayed in various apart-hotels in France I was pleasantly surprised with this place. This is my second visit herer and I found the rooms are basic but very clean and comfortable. The rooms were in a very good condition and really had everything you need. The location is not central but you can hop on the tram and be in the center in about 10 mins. Highly recommended given the limited options in St Etienne.
Read More
Janet
6.0
/10
Reviewed 863 week(s) ago

Expedia Group verified review

While this hotel/apartment has potential to be a very nice place, we found it to be lacking in many ways. The 'spacious' bedroom only had a bed in it, nothing else, not a chair, chest of drawers or even a hook on the back of the door. The 'second' double bed was a pull out in the living room. The bathroom was very basic with towels provided but towels were changed only once a week. Bring your own tp as a limited amount was provided. This apartment also had a lingering sewer-like smell which did dissipate upon opening the windows. Parking can also be a problem but this appears to be a problem city wide.
Read More
Verified traveler
6.0
/10
Reviewed 867 week(s) ago

Hotels.com verified review

The hotel is located in the south side of St Etienne and close to mass transit and the main mall of the city. Generally good location but few "large" restaurants around, however, there were many markets and small grocery stores nearby. The rooms themselves were pretty sparse, but nice and clean. New floors, hardware, paint and linens. The rooms also included a balcony and a very tiny TV (FYI - all 5 channels in French). This hotel/apartment is clearly geared for longer stays as it includes a kitchenette, microwave and small refrigerator and did include wireless internet. The hotel was undergoing renovations and at moments had some unpleasant odors in the hallways, but overall not too bad. The breakfast was limited but decent. Given that no other hotels were generally available when I booked it, this hotel was good for the price and the comments mentioned above. LARGE NOTE: The office hours (currently) are 9 am - 12 pm and 2 pm - 7 pm, so if you checking in at some other time call ahead!
Read More
jean claude
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

situation hotel et chambre correct
Cyril
icon-Business
Business
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Bien situé personnel d’accueil sympathique Chambre à rafraîchir
Marcel
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Hallo ich kann leider keine Bewertung über das Hotel abgeben da es an der Kommunikation haderte und die Frau es für 7 Tage Buchen wollte.
Christian
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Das Hotel ist wirklich gut gelegen. Hat alles gut geklappt, bis auf die Codes für das Schließfach der Schlüssel. Diese hatten wir leider vorab nicht erhalten. Wir sind Sonntags angereist und CheckIn war ab 14:30. Die Rezeption hat aber Sonntags nur bis 12:30 offen. Somit hätte auch ein Anreise um 14:30 nichts gebracht, da ja keiner da war um die Codes zu erhalten. Wir riefen dann die Notrufnummer an und die wirklich sehr nette Frau, half uns sehr gut weiter und gab uns die Codes.
Read More
Verified traveler
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Très bon séjour chez Les palatines... Bien situé, calme et réceptionniste très accueillant et professionnel. Je reviendrai...
Christian
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Alles hat wunderbar geklappt. Wir sind außerhalb der Öffnungszeiten angekommen und haben uns sofort zu Recht gefunden um die Schlüssel zu bekommen. Der Concierge am Morgen war sehr freundlich.
Karine
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Appart hotel facile a trouver ... peu de places de parking . L'endroit ne fait pas rêver...établissement vieillissant et appartement un peu délabré mais ceci dit les draps et serviettes etaient propres ! Réservé pour 4 personnes ...2 adultes et 2 enfants mais il ny avait qu'un lit double et un lit simple . J'ai du faire dormir un enfant sur la banquette dure et pas tres propre dans un sac de couchage qu'on avait dans notre voiture. L’immeuble est bruyant..les portes grinces de partout . Pour une nuit ça passe !
Read More
Clothilde
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

On a passé une nuit en famille, je recommande y a de l'espace,les chambres sont spacieuses et propre. Tous le nécessaires a notre porter . Le silence dans la résidence agreable.
Safia
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Wir waren zufrieden.
Brigitte
10.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Séjour bref, arrêt de transit, donc une seule nuit. Hébergement a répondu à mes attentes. Dans la soirée, circulation de la rue mais par contre, très calme la nuit.
Number of reviews per page
20
40