Mercure Paris Opéra Garnier

Hotels
8.4
/10
Very Good
869 reviews

What Guests Say About Their Stay

Niken P.

10.0
/ 10
Hotels with location points that are close to the things I need, close to shopping centers, close to subway stations, close to historic buildings, close to cafes and restaurants. Hotels with maintained cleanliness, friendly hotel attendants, comfortable beds, clean bathrooms, okay breakfast, providing rice, suitable for Indonesian people who eat rice. Very satisfied staying here. If you go to Paris, you want to stay here again
See original

Emilie

10.0
/ 10
While the Opera is not my neighborhood of choice for Paris (unlike Marais or Saint Germain des Pres, it feels less local etc), this hotel may have changed my mind. The rooms are very small, but modern, well designed, and super clean. The gym is probably the best I've seen in Paris so far, and it has a spa with a sauna. The staff was incredibly kind. The location of the hotel makes it convenient to get pretty much ANYWHERE in paris, and the hotel was super clean and the AC worked well. Everything during our stay was fantastic.

DIANE

10.0
/ 10
First visit to Paris so being near the train station was a great location. Its a big city! Hotel room not huge but its Paris and room was big enough. Really clean and excellent decoration. Stayed four nights and breakfast fantastic with a wide choice and they make your eggs fresh on order. Staff very helpful. Its modern and offers excellent service. Will stay again on my next visit.

Suzana

10.0
/ 10
Great location. Although room was small it was still comfortable and clean.
In the Area
See Map
4 rue de l'Isly, Champs-Élysées, Paris, Island of France, France, 75008

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Mercure Paris Opéra Garnier is a hotel is located at Champs-Élysées. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mercure Paris Opéra Garnier

4 rue de l'Isly, Champs-Élysées, Paris, Island of France, France, 75008
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Exterior Mercure Paris Opéra Garnier
Exterior 2 Mercure Paris Opéra Garnier

Discover More About Mercure Paris Opéra Garnier

Discover the Charm of Mercure Paris Opéra Garnier

Welcome to an unforgettable Parisian experience at the **Mercure Paris Opéra Garnier**. Nestled in the heart of the vibrant Île-de-France region, this hotel offers a perfect blend of classic elegance and modern comfort, making it an ideal choice for both leisure and business travelers. Immerse yourself in the rich culture and history of Paris while enjoying the exceptional service and amenities that **Mercure Paris Opéra Garnier** is renowned for.

Mercure Paris Opéra Garnier Location

The **Mercure Paris Opéra Garnier** is ideally situated in the prestigious 9th arrondissement of Paris, a district celebrated for its grand boulevards and proximity to iconic landmarks. Located at 4 rue de l'Isly, Champs-Élysées, Paris, Island of France, France, 75008, the hotel is just a short distance from the bustling city center, offering easy access to the city's main attractions. Its central position ensures that you are never far from the pulse of Parisian life, whether you're seeking world-class shopping, renowned museums, or charming cafes. The atmosphere surrounding the **Mercure Paris Opéra Garnier** is one of sophisticated urban energy, with the grandeur of Parisian architecture forming a breathtaking backdrop to your stay. You'll find yourself within easy reach of the magnificent Opéra Garnier itself, a testament to the area's rich artistic heritage.

Mercure Paris Opéra Garnier Facilities & Services

Facilities for guests at **Mercure Paris Opéra Garnier** are designed to ensure a comfortable and convenient stay. Our commitment to guest satisfaction is reflected in the wide array of services we offer.

  • Concierge Services:

    Our knowledgeable concierge team is available to assist with reservations, recommendations, and any other requests you may have, ensuring you make the most of your Parisian adventure.
  • Fitness Center:

    Stay active during your travels in our well-equipped fitness center, open daily from 6:00 AM to 10:00 PM. Access is complimentary for all guests.
  • Business Center:

    For our business travelers, a dedicated business center with printing and fax facilities is available during reception hours.
  • Wi-Fi:

    Complimentary high-speed Wi-Fi is available throughout the hotel, keeping you connected at all times.
  • Room Service:

    Enjoy a selection of dishes from our restaurant menu in the comfort of your room, available from 7:00 AM to 10:30 PM.
  • Laundry Services:

    Professional laundry and dry-cleaning services are available to keep your wardrobe fresh. Prices vary based on item and service speed.
  • Luggage Storage:

    Secure luggage storage is available for early arrivals or late departures.

Mercure Paris Opéra Garnier Room Types

Discover a range of meticulously designed accommodations, offering the perfect sanctuary after a day of exploring Paris. The room types of **Mercure Paris Opéra Garnier** cater to diverse needs, ensuring a comfortable and memorable stay for every guest.

  • Standard Room:

    These elegantly appointed rooms offer a comfortable retreat with city views. Available in smoking and non-smoking options.
  • Superior Room:

    Slightly more spacious, Superior rooms provide enhanced comfort and amenities, often featuring a queen-size bed and city views. Available in smoking and non-smoking options. Some Superior rooms may feature a bathtub.
  • Privilege Room:

    Experience an elevated level of comfort and style in our Privilege rooms. These rooms often boast premium amenities and prime city views. Many Privilege rooms include a bathtub for your relaxation. Available in smoking and non-smoking options.
  • Junior Suite:

    For those seeking extra space and luxury, our Junior Suites offer a separate living area and sophisticated décor. These suites typically include a bathtub. Available in non-smoking.
  • Family Room:

    Designed to accommodate families, these rooms provide ample space and comfortable sleeping arrangements. Available in non-smoking.

Please note that specific room features, such as bathtubs, may vary. We recommend checking room details during booking. For guests traveling with pets, please inquire about our pet-friendly room options and any associated cleaning fees, which are typically around 500 PHP.

Mercure Paris Opéra Garnier Dining & Restaurants

Savor the flavors of Paris at the dining establishments within **Mercure Paris Opéra Garnier**. Our culinary offerings are crafted to delight your palate, providing a true taste of French gastronomy.

  • Restaurant Le Grand Salon:

    Experience exquisite French cuisine in an elegant setting. Open for breakfast, lunch, and dinner. Estimated price per person: 3000 PHP - 5000 PHP. Operating hours: 7:00 AM - 10:30 PM.
  • Bar L'Opéra:

    Unwind with a selection of fine wines, classic cocktails, and light snacks in our sophisticated bar. Estimated price per drink: 800 PHP - 1200 PHP. Operating hours: 11:00 AM - 11:00 PM.

Mercure Paris Opéra Garnier Nearby Attractions and Activities

The **Mercure Paris Opéra Garnier** places you at the doorstep of Paris's most iconic attractions. Explore the rich tapestry of culture, art, and history that surrounds the hotel.

  • Opéra Garnier:

    Just a stone's throw away, this architectural masterpiece is a must-visit for its stunning interiors and rich history.
  • Musée du Louvre:

    Home to thousands of works of art, including the Mona Lisa, the Louvre is one of the world's largest and most famous museums.
  • Champs-Élysées & Arc de Triomphe:

    Stroll down the world-renowned avenue and marvel at the majestic Arc de Triomphe.
  • Montmartre & Sacré-Cœur Basilica:

    Explore the artistic heart of Paris and enjoy panoramic city views from the steps of the Sacré-Cœur.
  • Galeries Lafayette & Printemps:

    Indulge in a premier shopping experience at these iconic department stores, known for their stunning architecture and vast selection of luxury brands.

If you are looking for other activities around Mercure Paris Opéra Garnier, check out the best deals on Traveloka: Recommended activities in Paris!

How to Get to Mercure Paris Opéra Garnier from the Airport

Reaching the **Mercure Paris Opéra Garnier** from the airport is a seamless process, with several convenient options available. Whether you're arriving at Charles de Gaulle (CDG) or Orly (ORY) airport, you can easily make your way to the hotel.

  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, the **Mercure Paris Opéra Garnier** offers a private airport transfer service. This service can be arranged in advance through the hotel. Estimated price: 4000 PHP - 6000 PHP, depending on the airport and vehicle type. This is the most direct and stress-free way to reach your destination.
  • Taxis:

    Metered taxis are readily available at designated taxi stands outside each airport terminal. The journey to the hotel typically takes 45-60 minutes, depending on traffic. Estimated price: 3500 PHP - 5000 PHP.
  • Ride-hailing Services:

    You can also book a ride through popular ride-hailing services via their respective mobile applications. Pick-up points are clearly marked at the airports. Estimated price: 3000 PHP - 4500 PHP.
  • Public Transportation (RER Train & Metro):

    For a more economical option, you can take the RER train from the airport to a central Paris station (e.g., Châtelet–Les Halles) and then transfer to the Metro system to reach a station near the hotel (e.g., Opéra or Chaussée d'Antin – La Fayette). This option requires navigating the public transport system and may take longer. Estimated price: 1500 PHP - 2000 PHP.

We recommend booking airport transfer services in advance for a smooth arrival, or inquire about the **Mercure Paris Opéra Garnier** airport transfer options directly with the hotel.

Summary of Why You Should Choose to Stay at Mercure Paris Opéra Garnier

Choosing **Mercure Paris Opéra Garnier** for your Parisian getaway promises an experience filled with comfort, convenience, and unforgettable memories. Here’s why it stands out:

  • Prime Location:

    Situated in the heart of Paris, offering unparalleled access to iconic landmarks, shopping, and dining.
  • Elegant Accommodations:

    A variety of well-appointed rooms and suites designed for ultimate relaxation and comfort.
  • Exceptional Service:

    Dedicated staff committed to providing a warm and personalized guest experience.
  • Convenient Facilities:

    From a fitness center to business amenities, all your needs are catered for.
  • Gastronomic Delights:

    Enjoy delicious French cuisine and refreshing drinks at our on-site dining venues.

Discover the best **Room availability at Mercure Paris Opéra Garnier** and secure your perfect Parisian escape. For seamless **Booking Mercure Paris Opéra Garnier**, trust Traveloka to provide you with excellent deals and a user-friendly booking process. Don't forget to explore the TRAVELOKA new user promotion for up to 8% off your booking!

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All facilities in Mercure Paris Opéra Garnier

Bar, Cafe and Lounge Mercure Paris Opéra Garnier
Bar, Cafe and Lounge
Entertainment Facility Mercure Paris Opéra Garnier
Entertainment Facility
Fitness Center Mercure Paris Opéra Garnier
Fitness Center
Functional Hall Mercure Paris Opéra Garnier
Functional Hall
Common Space Mercure Paris Opéra Garnier
Common Space

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast
  • Snack bar

Accessibilty

  • Accessible bathroom
  • Accessible path of travel

Things to Do

  • Spa

Connectivity

  • Free WiFi

General

  • Terrace

Business Facilities

  • Business center

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Mercure Paris Opéra Garnier

Important Note

IMPORTANT INFORMATION: During the 2024 Olympics and Paralympic Games, certain areas in Paris will have restricted access and heightened security measures. Your accommodations may be situated within the restricted areas and some preliminary measures may be required to travel around. We highly advise reaching out directly to your hotel for specific information and any required procedures to prepare for your stay.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mercure Paris Opéra Garnier
139
Number of floors in Mercure Paris Opéra Garnier
6
Another facilities in Mercure Paris Opéra Garnier
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Smoke-free area

Frequently asked question in Mercure Paris Opéra Garnier

What are available facilities at Mercure Paris Opéra Garnier?
There are top facilites at Mercure Paris Opéra Garnier such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mercure Paris Opéra Garnier?
The standard check-in time at Mercure Paris Opéra Garnier is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Mercure Paris Opéra Garnier provide breakfast?
Yes, Mercure Paris Opéra Garnier provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mercure Paris Opéra Garnier?
Mercure Paris Opéra Garnier is a 4.0-star hotel.
How many floors does Mercure Paris Opéra Garnier have?
Mercure Paris Opéra Garnier has 6 floors.
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More Reviews from Other Guests in Mercure Paris Opéra Garnier

8.4
Very Good
From 865 reviews
Cleanliness

9.0

Room Comfort

7.8

Location

9.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Paris Opéra Garnier

Number of reviews per page
20
40
Top reviews
Juan Francisco
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

All is good, staff is great only thing rooms are small but that’s typical of hotels in Paris
Bindu
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

All the staff were helpful and friendly
Jeffrey
icon-Leisure
Leisure
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very unsatisfactory, room is too small and our first room even without windows, the best thing is location, only location
Emilie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

While the Opera is not my neighborhood of choice for Paris (unlike Marais or Saint Germain des Pres, it feels less local etc), this hotel may have changed my mind. The rooms are very small, but modern, well designed, and super clean. The gym is probably the best I've seen in Paris so far, and it has a spa with a sauna. The staff was incredibly kind. The location of the hotel makes it convenient to get pretty much ANYWHERE in paris, and the hotel was super clean and the AC worked well. Everything during our stay was fantastic.
Read More
DIANE
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

First visit to Paris so being near the train station was a great location. Its a big city! Hotel room not huge but its Paris and room was big enough. Really clean and excellent decoration. Stayed four nights and breakfast fantastic with a wide choice and they make your eggs fresh on order. Staff very helpful. Its modern and offers excellent service. Will stay again on my next visit.
Read More
Stephen
icon-Leisure
Leisure
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Rooms were smaller than I expected so opening the door was a bit of a shock, but the rooms are nice, clean and staff are very friendly. Would recommend the location, but considering I was in the top floor, defo would've been nice to have a slightly bigger room considering the price. Also they don't honour anything on Expedia Gold so there's that.
Read More
Rebecca
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Rooms were very small, they were nice. The mattress and pillows were also very firm,
Haisam
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Rooms are very small
Suzana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Great location. Although room was small it was still comfortable and clean.
David
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Great location and clean rooms.
Aisling
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Loved this hotel stayed there before. The room was really cosy. It was very small but that didnt bother us. The only issue was the plumbing in the toilet. Every flush the toilet filled up. We used the reception loo most of the time.
ted
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

My wife, daughter, and granddaughter had two adjoining rooms on the 4 th foot. Our keys for the first common door did not work after the first day. We all had to make an extra trip to reception to get our keys updated
Paul
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

This is a renovated old hotel; the rooms are somewhat smaller by American standards, but the views from the windows are lovely & the amenities—particularly the breakfast—are lovely.
Simarpreet
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Was good but rooms are smaller than what they look.. not walkable to any attractions, but fully connected via public transportation
Rita
icon-Leisure
Leisure
6.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Not all the rooms come with a balcony- room size is a little small- overall great hotel and excellent service!
Cheryl
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

The staff is very friendly and helpful. We have had a fantastic stay. The room and view was great. Buffet breakfast is very good. Perfect location and nearby metro. We would definitely stay again next time.
Natasha
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

We were extremely disappointed with the service and staff at the property. We called a day ahead to confirm the room, and confirm the names of who would be arriving. The lady that answered the phone took down the names and said everything was set. The following day, upon arrival, they suddenly couldn't find the reservation, told us we arrived a day late, and said the wrong people had arrived. They had apparently given the room away, so they finally put us into a small room after an hour of going back and forth on the reservation. Very unhelpful and unprofessional service, despite us trying to make it as clear and simple in advance. Very dissapointed.
Read More
Yeo Jin
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Great Staffs and Clean Room. Transportation is convenient.
Young Joon
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Great staffs and clean room. I would like to go back to this hotel if I can go back to Paris next time.
Cecile
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

The room was significantly smaller than depicted in the photos, catching us off guard. Being tall myself and with my partner on the larger side, the cramped quarters were a real disappointment. Adding to the frustration, the room's location proved to be unbearably noisy, with constant honking and blaring sirens disturbing our sleep. Upon expressing our concerns, the staff offered to store our luggage to free up some space, which felt like a temporary fix for a larger problem. Later, when we craved some wine, we waited patiently for service, but after around 10 minutes without any sign of assistance, we decided to abandon the wait and head across the street to the bar instead. Definitely will not be returning
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Mercure Paris Opéra Garnier

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 865 reviews
Cleanliness

9.0

Room Comfort

7.8

Location

9.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Paris Opéra Garnier

Number of reviews per page
20
40
Top reviews
Juan Francisco
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

All is good, staff is great only thing rooms are small but that’s typical of hotels in Paris
Bindu
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

All the staff were helpful and friendly
Jeffrey
icon-Leisure
Leisure
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very unsatisfactory, room is too small and our first room even without windows, the best thing is location, only location
Emilie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

While the Opera is not my neighborhood of choice for Paris (unlike Marais or Saint Germain des Pres, it feels less local etc), this hotel may have changed my mind. The rooms are very small, but modern, well designed, and super clean. The gym is probably the best I've seen in Paris so far, and it has a spa with a sauna. The staff was incredibly kind. The location of the hotel makes it convenient to get pretty much ANYWHERE in paris, and the hotel was super clean and the AC worked well. Everything during our stay was fantastic.
Read More
DIANE
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

First visit to Paris so being near the train station was a great location. Its a big city! Hotel room not huge but its Paris and room was big enough. Really clean and excellent decoration. Stayed four nights and breakfast fantastic with a wide choice and they make your eggs fresh on order. Staff very helpful. Its modern and offers excellent service. Will stay again on my next visit.
Read More
Stephen
icon-Leisure
Leisure
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Rooms were smaller than I expected so opening the door was a bit of a shock, but the rooms are nice, clean and staff are very friendly. Would recommend the location, but considering I was in the top floor, defo would've been nice to have a slightly bigger room considering the price. Also they don't honour anything on Expedia Gold so there's that.
Read More
Rebecca
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Rooms were very small, they were nice. The mattress and pillows were also very firm,
Haisam
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Rooms are very small
Suzana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Great location. Although room was small it was still comfortable and clean.
David
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Great location and clean rooms.
Aisling
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Loved this hotel stayed there before. The room was really cosy. It was very small but that didnt bother us. The only issue was the plumbing in the toilet. Every flush the toilet filled up. We used the reception loo most of the time.
ted
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

My wife, daughter, and granddaughter had two adjoining rooms on the 4 th foot. Our keys for the first common door did not work after the first day. We all had to make an extra trip to reception to get our keys updated
Paul
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

This is a renovated old hotel; the rooms are somewhat smaller by American standards, but the views from the windows are lovely & the amenities—particularly the breakfast—are lovely.
Simarpreet
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Was good but rooms are smaller than what they look.. not walkable to any attractions, but fully connected via public transportation
Rita
icon-Leisure
Leisure
6.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Not all the rooms come with a balcony- room size is a little small- overall great hotel and excellent service!
Cheryl
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

The staff is very friendly and helpful. We have had a fantastic stay. The room and view was great. Buffet breakfast is very good. Perfect location and nearby metro. We would definitely stay again next time.
Natasha
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

We were extremely disappointed with the service and staff at the property. We called a day ahead to confirm the room, and confirm the names of who would be arriving. The lady that answered the phone took down the names and said everything was set. The following day, upon arrival, they suddenly couldn't find the reservation, told us we arrived a day late, and said the wrong people had arrived. They had apparently given the room away, so they finally put us into a small room after an hour of going back and forth on the reservation. Very unhelpful and unprofessional service, despite us trying to make it as clear and simple in advance. Very dissapointed.
Read More
Yeo Jin
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Great Staffs and Clean Room. Transportation is convenient.
Young Joon
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Great staffs and clean room. I would like to go back to this hotel if I can go back to Paris next time.
Cecile
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

The room was significantly smaller than depicted in the photos, catching us off guard. Being tall myself and with my partner on the larger side, the cramped quarters were a real disappointment. Adding to the frustration, the room's location proved to be unbearably noisy, with constant honking and blaring sirens disturbing our sleep. Upon expressing our concerns, the staff offered to store our luggage to free up some space, which felt like a temporary fix for a larger problem. Later, when we craved some wine, we waited patiently for service, but after around 10 minutes without any sign of assistance, we decided to abandon the wait and head across the street to the bar instead. Definitely will not be returning
Read More
Number of reviews per page
20
40