Novotel Toulouse Purpan Aéroport

Lovely hotel. Staff were all incredibly friendly. Amazing breakfast too. Few negatives - shower was a dribble and in our toilet the water kept flowing until you re-pressed the chain but to be fair we didn’t report either issue so the hotel didn’t even have a chance to solve them. We only stayed for 2 nights so got in with it. The hotel arranged our transfer back to the airport which was excellent. (Assume they would have picked us up from the airport if I’d got in touch and asked!). Awesome location very near the airport and 5 minute walk from the tram that went to the centre of Toulouse. Would definitely recommend and stay again.

Perfect for our needs with onsite dining. The shuttle wasn't running during the hours we needed, so they arranged a cab for us for a nominal fee.

Very convenient for airport ( less than 10 minutes away)

Loved our stay. Happily surprised by the patio and dining options. The room was comfortable, clean. Little details were taken into consideration. The building outside was not great looking nor the corridors, but the room and amenities along the service were great!

Wonderful welcome to this brilliant hotel. Hotel was spotless and breakfast was absolutely beautiful. We will be back!

Very nice hotel and would definitely come back. Has a nice big pool with tiki bar where you can order poolside drinks. The restaurant serves excellent food. Only negative was that wasn’t explained when booking that have to pay a deposit for bar and restaurant credit which was over €200. However it is a good system if you do end up using the bar and restaurant frequently just make sure you bring a credit card.

Restaurant staff were nice. Food was hit and miss. Convience to city. Hidden costs. In correct billing. People charged extra to our room. No diligence when checking chsrges to the room to ensure the people charging to the room are the people staying in the actual room.

Outdated hotel Room was very warm (in April!!) and AC was not working. Staff was very nice I would have expected better confort from a Novotel

Very friendly staff and overall clean lobby and room although relatively small for a double room. Breakfast is excellent and I particularly appreciate the orange juicer available to customers and the large choice of brioche and croissants. My only real gripe is that A/C was turned off in the entire hotel. Not because it was broken but because it was not the "season". Rooms were pretty hot and we had to open the windows in the morning and evening.

Can't get in the car park after 10pm. waiting 25 mins with 4 staff on reception. Waited 20 mins to speak to someone... they just walk around pretending to be busy with pieces of paper.

Infested with bed bugs. Ended in hospital with allergic reatcyion due to a untackled avoidable condition.

Guys, the room was infested with bedbugs!! My kids ended in urgency at the hospital because of the HORRIBLE allergic reaction. Plus, a full day lost and hundreds of dollars in medication and treatment. Vacations ruined for this matter.

Very close to the airport. Excellent service.

Really helpful at check in

Great restaurant and service at this hotel. Conveniently located for easy access to the airport

Close to airport

Located close to where we needed to go. Surrounding area not the best to explore

Le service sur place était agréable

A brief 1 night stay and while the rooms were a little dated, any shortcomings there were more than compensates for by the fabulous staff you were very welcoming, exceptionally helpful and catered for our every need.

It was really good, quality of food was amazing the Belgium beer and amazing steak was awesome.