Résidence Paris MORET

I visited the property the day after booking, 4 days before check-in, as I was in the neighborhood. I discovered the entire width of the street was torn up a giant hole not minor construction, And over half of the length of the whole street, and the sidewalks were barricaded and rough and there was no way to get a vehicle near the door, I have back problems and would not be able to carry my suitcases alone the distance. Additionally, the neighborhood is so-so re safety. I did not feel comfortable attempting that alone at 4 PM and they would not offer early check-in. I contacted both Expedia and the residence to request a cancellation and refund.I followed their instructions and spent 3 hours calling providing photos, etc. and although each agreed that this was an issue, they refused to provide any refund or alternative. There is no way that I would book through Expedia again as they offered absolutely no protection and did not side with me even after agreeing with each of my points. Also, the amount of the refundable deposit is excessive. The room itself seems very new and was quite nice, although a little strange because there are two barstools but no bar or table even though there is a kitchenette; the only surfaces are 2 very tiny nesting end tables. But regarding the original snafu, I am completely dissatisfied with both Expedia and the hotel’s unwillingness to resolve the issue . They contended that because I had already paid. It was too late. Horrible.

Self checking instructions were very clear. It would have been helpful to include information about the nearest metro stop so we wouldn’t have had to take a taxi when we first arrived, The apartment was nice with everything we needed. We felt safe. We loved the neighborhood; it had many shops with French, Algerian, Tunisian, Sri Lankan and other cuisines and products, There is a train station about 2 or 3 blocks away. We had a difficult time getting through to talk to a real person when an issue arose and we had to extend our stay. Once we were able to talk to her, she was very responsive and worked to provide what we needed.

Det var en lille hyggelig lejlighed, dog ligger den lige ved siden af en bar, med ret højt musik i weekenden.

Very clean and cosy apartment.