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Zenitude Hôtel-Résidences Marseille Saint Charles

Service Apartment
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8.1
/10
Very Good
264 reviews

What Guests Say About Their Stay

Mc Dermott

10.0
/ 10
Breakfast selection was limited. There could have been more choice. There were no more yogarts halfway through our stay. Air conditioner didn’t work

Marie José

10.0
/ 10
La localisation près des gares de trains et de bus était excellente. 20 minutes de marche pour se rendre au Vieux Port. L’hôtel était impeccable, l’accueil et le personnel était très gentil. J’y retournerais avec plaisir!
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Pavel

10.0
/ 10
!5 walking minutes to the center of the seashore Marseilles bay. A good place for affordable price. Good breakfast.
In the Area
See Map
10 boulevard Charles Nedelec, Marseille, Bouches-du-Rhône, Provence-Alpes-Cote d'Azur, France, 13001

Main Facilities

Read More
24-Hour Front Desk
WiFi
Elevator
Staying at Zenitude Hôtel-Résidences Marseille Saint Charles is a good choice when you are visiting Marseille . 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Zenitude Hôtel-Résidences Marseille Saint Charles

10 boulevard Charles Nedelec, Marseille, Bouches-du-Rhône, Provence-Alpes-Cote d'Azur, France, 13001
Discover More Places
Lobby Zenitude Hôtel-Résidences Marseille Saint Charles
Lobby 2 Zenitude Hôtel-Résidences Marseille Saint Charles

Discover More About Zenitude Hôtel-Résidences Marseille Saint Charles

General
In Marseille (1st Arrondissement)

Location
A stay at Zenitude Hôtel-Résidences Marseille Saint Charles places you in the heart of Marseille, within a 5-minute drive of Museum of European and Mediterranean Civilisations and Les Terrasses du Port. This aparthotel is 1.6 mi (2.6 km) from Grand Port Maritime de Marseille and 2.3 mi (3.6 km) from Le Dôme.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

University of Aix-Marseille I - 0.6 km / 0.4 mi
Centre Bourse - 0.6 km / 0.4 mi
Memorial De La Marseillaise - 0.7 km / 0.4 mi
Jardin des Vestiges - 0.7 km / 0.4 mi
La Canebiere - 0.8 km / 0.5 mi
Marseille History Museum - 0.8 km / 0.5 mi
La Vieille Charite - 0.9 km / 0.6 mi
Le Panier - 0.9 km / 0.6 mi
Musée de la Marine - 0.9 km / 0.6 mi
Marseille Tourism Office - 1 km / 0.6 mi
Cours Julien - 1.1 km / 0.7 mi
Hotel de Ville - 1.1 km / 0.7 mi
Docks of Joliette - 1.1 km / 0.7 mi
Les Terrasses du Port - 1.2 km / 0.7 mi
European Hospital Marseille - 1.2 km / 0.8 mi

The nearest major airport is Marseille - Provence Airport (MRS) - 25.9 km / 16.1 mi

Facilities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.

Business Facilities
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.

Dining
Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.

Rooms
Make yourself at home in one of the 103 guestrooms, featuring kitchens with refrigerators and stovetops. 82-cm flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and microwaves.

All facilities in Zenitude Hôtel-Résidences Marseille Saint Charles

Lobby Zenitude Hôtel-Résidences Marseille Saint Charles
Lobby
Exterior Zenitude Hôtel-Résidences Marseille Saint Charles
Exterior
Others Zenitude Hôtel-Résidences Marseille Saint Charles
Others
Restaurant Zenitude Hôtel-Résidences Marseille Saint Charles
Restaurant

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Braille or raised signage

Nearby Facilities

  • Laundry

Accommodation Policy & General Information in Zenitude Hôtel-Résidences Marseille Saint Charles

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
, To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Zenitude Hôtel-Résidences Marseille Saint Charles
103
Number of floors in Zenitude Hôtel-Résidences Marseille Saint Charles
6
Another facilities in Zenitude Hôtel-Résidences Marseille Saint Charles
Smoke-free area, Safety deposit box, 24-hour Receptionist, Concierge, Breakfast

Frequently asked question in Zenitude Hôtel-Résidences Marseille Saint Charles

What are available facilities at Zenitude Hôtel-Résidences Marseille Saint Charles?
There are top facilites at Zenitude Hôtel-Résidences Marseille Saint Charles such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Zenitude Hôtel-Résidences Marseille Saint Charles?
The standard check-in time at Zenitude Hôtel-Résidences Marseille Saint Charles is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Zenitude Hôtel-Résidences Marseille Saint Charles provide breakfast?
Yes, Zenitude Hôtel-Résidences Marseille Saint Charles provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Zenitude Hôtel-Résidences Marseille Saint Charles?
Zenitude Hôtel-Résidences Marseille Saint Charles is a 3.0-star hotel.
How many floors does Zenitude Hôtel-Résidences Marseille Saint Charles have?
Zenitude Hôtel-Résidences Marseille Saint Charles has 6 floors.
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More Reviews from Other Guests in Zenitude Hôtel-Résidences Marseille Saint Charles

8.2
Very Good
From 262 reviews
Cleanliness

8.4

Room Comfort

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Zenitude Hôtel-Résidences Marseille Saint Charles

Number of reviews per page
20
40
Top reviews
Sarah
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was clean and convenient near the station. However, although on the 5th floor I still needed earplugs for the noise. The decor and furniture are a little tired. Scratches and scuffs on the walls and the furniture looks a little bashed. The area is convenient and right by the arc de triomphe, but it didn't feel like the vest area of Marseille to stay. However, it had everything you need for a stay and reasonable value.
Read More
Mc Dermott
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Breakfast selection was limited. There could have been more choice. There were no more yogarts halfway through our stay. Air conditioner didn’t work
Peter
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

No air conditioning in the property (was told that it would come on the second day of our trip, but it didn’t at all) forcing us to leave the window open all night to try and cool the room down. The street outside was busy and noisy all night Śwęitęk kept us awake with sirens from police and things like that going off every 10 minutes. The area around the hotel is also full of undesirable people which feels unsafe later in the evening from about 7 pm so walking home feel a little bit dangerous… The hotel was a decent price and we situated near the station… But I guess the dangerous location is the offset
Read More
Marie José
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

La localisation près des gares de trains et de bus était excellente. 20 minutes de marche pour se rendre au Vieux Port. L’hôtel était impeccable, l’accueil et le personnel était très gentil. J’y retournerais avec plaisir!
Oyunsuvd
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Room was not in good condition, toilet water was leaking. Staffs were very nice.
David
icon-with Partner
with Partner
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

We had a very nice stay at this hotel. Added bonus was the do-it-yourself laundry service. Room a wee bit small, but nice balcony and view onto plaza. Great location for St Charles train station. Good too for walking to and from the old port area, though one nearby street a bit sketchy at night. But great stay.
Yvonne
icon-Leisure
Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Alsways good
Lucero
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Our experience at this hotel was deeply disappointing and unsettling. From the moment we arrived, it was clear that the location was nothing like what had been described online. The surrounding area felt unsafe, and we were approached by several men outside, which left us feeling anxious and vulnerable. Hoping for reassurance, we went inside to speak with the staff, but they showed little concern and offered no meaningful assistance. Their dismissive attitude only added to our discomfort. At that point, we no longer felt safe staying there and decided to leave immediately. This experience completely shattered our trust in this hotel’s description and Expedia's standards. I believe no guest should have to endure such conditions. I sincerely hope management takes this feedback seriously to prevent others from having a similar experience.
Read More
Vicki
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The room was very small even for Europe. The climate control was turned off in October and it was quite warm so our room was stuffy and uncomfortable. We kept the window open for air and the street noise kept us from sleeping. The staff at the desk was friendly. We stayed 2 nights and there was no room service while we were there.
Read More
Peter
icon-
4.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

At this time of the year, early October, they turn of the air conditioning in the hotel. They don't warn you of this when you book however. The rooms are small and very stuffy. It's also difficult to sleep with the window open because of the mid city noise. A most unpleasant experience overall performance in classic Marseille.
Roger
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Walking distance to Gare du Lyon but well away from the city attractions
oswaldo
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Great place to stay. Friendly staff!
Wai Leung
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

During check-in, I used the Apple Pay to settle the city tax and the charge of my pet at the counter. Then after ~45min, there was another small charge via the Apple Pay again without notifying me (like a fraud). I asked a female staff on the 2nd day (17 Sept, 21:30) and she said that this was a missing charge on the pet. It was ok for such missing but they cant settle the payment without my consent. She apologized quite rudely and said that I just repeated the situation. She said that it was common even in a supermarket to charge without the customer’s consent. I was quite shocked about this hotel which did something out of the standard practice (ie at least notifying or charge me the outstanding upon check out). Really a very low quality hotel. Better not to try this hotel.
Read More
Berenice Astrid
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Housekeeping cleaned our room, change bedding and towels and supply toilet paper after 5 days of stay. Filty bath tub on arrival. Conveniently close to the train station but very noisy.
Yvonne
icon-Leisure
Leisure
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Always enjoy staying here as it is near the rail station and staff polite
Amy
6.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Close to train station, but area around property was loud. Hotel could also do with some upkeep.
annmarie
icon-Leisure
Leisure
4.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

I like the hotel itself, it's beautiful. The staff are friendly for the most part, but there are some downsides. The rooms are small but lovely...I expectee that, as I have been to Paris before. But I searched Expedia for a hotel with balconies and a gym, specifically, those were my main concerns. At check in, they told me that I shpuld have called that morning to request one, and there were no rooms available with a balcony. Secondly, the gym. The gym is a poorly lit, windowlesss closet-sized room with TWO sets of weights and a bike. I have video proof. The gym door, when closed, feels like a coffin. The manager argued with m we for not wanting to stay inside the coffin gym, and told me about other hotels that cost more, further insulting me. She offered a gym across the street for 35 euros a day. I booked that hitel because it claims to have a gym, which it does not. The breakfast is worth having. If a gym is important to you, don't go there. I would not recommend it. And the elevator holds 3 people maximum at a time.
Read More
Jay
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The room was smaller than I thought but was clean and well kept. There was a bedroom, bath, and small but complete kitchen. Good location. 10 minute walk to the train station. 20 minutes to the old port. Breakfast was good with meats, cheeses, breads, yogurts, fruit, and soft boiled eggs.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Communication from the hotel was first class via email, but it was mostly in french. Area is not the best and noisy. Tourist sites are 10 minutes walk away but while we didn't feel threatened, we were wary. Our room had a kitchenette which was quirky. ishmatched glasses and crockery. Room was very tired and skirting boards were made from partical board so they had absorbed water and were disintegrating. Aircon a bit of a mystery - one temp only and shower leaked a lot. Staffvery helpful.
Read More
Nho Bao
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Friendly staff, nice room, but network could be better
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Zenitude Hôtel-Résidences Marseille Saint Charles

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 262 reviews
Cleanliness

8.4

Room Comfort

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Zenitude Hôtel-Résidences Marseille Saint Charles

Number of reviews per page
20
40
Top reviews
Sarah
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was clean and convenient near the station. However, although on the 5th floor I still needed earplugs for the noise. The decor and furniture are a little tired. Scratches and scuffs on the walls and the furniture looks a little bashed. The area is convenient and right by the arc de triomphe, but it didn't feel like the vest area of Marseille to stay. However, it had everything you need for a stay and reasonable value.
Read More
Mc Dermott
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Breakfast selection was limited. There could have been more choice. There were no more yogarts halfway through our stay. Air conditioner didn’t work
Peter
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

No air conditioning in the property (was told that it would come on the second day of our trip, but it didn’t at all) forcing us to leave the window open all night to try and cool the room down. The street outside was busy and noisy all night Śwęitęk kept us awake with sirens from police and things like that going off every 10 minutes. The area around the hotel is also full of undesirable people which feels unsafe later in the evening from about 7 pm so walking home feel a little bit dangerous… The hotel was a decent price and we situated near the station… But I guess the dangerous location is the offset
Read More
Marie José
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

La localisation près des gares de trains et de bus était excellente. 20 minutes de marche pour se rendre au Vieux Port. L’hôtel était impeccable, l’accueil et le personnel était très gentil. J’y retournerais avec plaisir!
Oyunsuvd
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Room was not in good condition, toilet water was leaking. Staffs were very nice.
David
icon-with Partner
with Partner
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

We had a very nice stay at this hotel. Added bonus was the do-it-yourself laundry service. Room a wee bit small, but nice balcony and view onto plaza. Great location for St Charles train station. Good too for walking to and from the old port area, though one nearby street a bit sketchy at night. But great stay.
Yvonne
icon-Leisure
Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Alsways good
Lucero
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Our experience at this hotel was deeply disappointing and unsettling. From the moment we arrived, it was clear that the location was nothing like what had been described online. The surrounding area felt unsafe, and we were approached by several men outside, which left us feeling anxious and vulnerable. Hoping for reassurance, we went inside to speak with the staff, but they showed little concern and offered no meaningful assistance. Their dismissive attitude only added to our discomfort. At that point, we no longer felt safe staying there and decided to leave immediately. This experience completely shattered our trust in this hotel’s description and Expedia's standards. I believe no guest should have to endure such conditions. I sincerely hope management takes this feedback seriously to prevent others from having a similar experience.
Read More
Vicki
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The room was very small even for Europe. The climate control was turned off in October and it was quite warm so our room was stuffy and uncomfortable. We kept the window open for air and the street noise kept us from sleeping. The staff at the desk was friendly. We stayed 2 nights and there was no room service while we were there.
Read More
Peter
icon-
4.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

At this time of the year, early October, they turn of the air conditioning in the hotel. They don't warn you of this when you book however. The rooms are small and very stuffy. It's also difficult to sleep with the window open because of the mid city noise. A most unpleasant experience overall performance in classic Marseille.
Roger
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Walking distance to Gare du Lyon but well away from the city attractions
oswaldo
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Great place to stay. Friendly staff!
Wai Leung
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

During check-in, I used the Apple Pay to settle the city tax and the charge of my pet at the counter. Then after ~45min, there was another small charge via the Apple Pay again without notifying me (like a fraud). I asked a female staff on the 2nd day (17 Sept, 21:30) and she said that this was a missing charge on the pet. It was ok for such missing but they cant settle the payment without my consent. She apologized quite rudely and said that I just repeated the situation. She said that it was common even in a supermarket to charge without the customer’s consent. I was quite shocked about this hotel which did something out of the standard practice (ie at least notifying or charge me the outstanding upon check out). Really a very low quality hotel. Better not to try this hotel.
Read More
Berenice Astrid
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Housekeeping cleaned our room, change bedding and towels and supply toilet paper after 5 days of stay. Filty bath tub on arrival. Conveniently close to the train station but very noisy.
Yvonne
icon-Leisure
Leisure
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Always enjoy staying here as it is near the rail station and staff polite
Amy
6.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Close to train station, but area around property was loud. Hotel could also do with some upkeep.
annmarie
icon-Leisure
Leisure
4.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

I like the hotel itself, it's beautiful. The staff are friendly for the most part, but there are some downsides. The rooms are small but lovely...I expectee that, as I have been to Paris before. But I searched Expedia for a hotel with balconies and a gym, specifically, those were my main concerns. At check in, they told me that I shpuld have called that morning to request one, and there were no rooms available with a balcony. Secondly, the gym. The gym is a poorly lit, windowlesss closet-sized room with TWO sets of weights and a bike. I have video proof. The gym door, when closed, feels like a coffin. The manager argued with m we for not wanting to stay inside the coffin gym, and told me about other hotels that cost more, further insulting me. She offered a gym across the street for 35 euros a day. I booked that hitel because it claims to have a gym, which it does not. The breakfast is worth having. If a gym is important to you, don't go there. I would not recommend it. And the elevator holds 3 people maximum at a time.
Read More
Jay
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The room was smaller than I thought but was clean and well kept. There was a bedroom, bath, and small but complete kitchen. Good location. 10 minute walk to the train station. 20 minutes to the old port. Breakfast was good with meats, cheeses, breads, yogurts, fruit, and soft boiled eggs.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Communication from the hotel was first class via email, but it was mostly in french. Area is not the best and noisy. Tourist sites are 10 minutes walk away but while we didn't feel threatened, we were wary. Our room had a kitchenette which was quirky. ishmatched glasses and crockery. Room was very tired and skirting boards were made from partical board so they had absorbed water and were disintegrating. Aircon a bit of a mystery - one temp only and shower leaked a lot. Staffvery helpful.
Read More
Nho Bao
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Friendly staff, nice room, but network could be better
Number of reviews per page
20
40