Hotel Am Kaisersaal

Great location. But impossible to get to with the road closure - staff were not helpful in rerouting the car. I had a room in the new section and it smelled of sewer gas. It was supposed to have a/c but it didn’t work. Hotel clean

Central to the Altstadt. Clean, quiet

Internet was not the best, but it was OK. As a place to stay in the city center. It’s very nice. However, the staff gave me the key to the storage room which happens to be in the basement: One – serious security breach given that other people‘s luggage was in there. My own had my computer. Two – it’s in the basement requiring older people to carry and find their way without any instructions. Seem careless, and this was the general attitude of the staff towards their guestsa

Loved our room, friendly staff, delicious breakfast and great location to Christmas Markets!

wonderful location, close enough to walk to all the area. Staff, helpful, breakfast was wonderful

Loved our time here. The staff were great.

Perfect place for our one-night stay in Erfurt. Super convenient location to old city; the hotel and room are nicely updated, clean, and comfortable; the breakfast was terrific.

Everything about the hotel and location was excellent!

very near the activities great breakfast

This hotel was right in old town with easy parking. The room was very nicely decorated, large and very quiet, and walkable to every thing. There is a lot to do in Erfurt and we ended up staying an extra night. I would definitely recommend this property.

Very nice property. Fee to park car. Very helpful staff. Breakfast was very good.

Very nice Hotel, and a great location. Rooms very clean and spacious. Very good breakfast with a brought selection. A little more friendlyness on the frontdesk would make it the perfect hotel

An excellent hotel, best so far on my 2 week trip - very clean and comfortable and in a great location. You can easily walk to the center of the town, shops, restaurants, etc.

Very conveniently located near to restaurants and shopping.

Excellent clean modern hotel in the heart of the city. Very accessible underground carpark. Perfect for a city break or visit.

Centrally located comfortable roomy accommodations. A good value. Secure underground parking. Also offers "apartments". We'd return!

Clean, generous, and affordable accommodations. The breakfast was outstanding.

Really easy to find. Check in was very smooth. Parking garage is a tight squeeze, but very manageable for a experienced driver. Room was very clean and tidy. Checkout was just as smooth.

Very good location and breakfast

The location is a real plus, the breakfast buffet is good and has a wide range of choices. However the basic room has no air condition which made getting a good sleep during the recent heatwave impossible. There is also no minibar or mini fridge in the room to have a cold drink. You can upgrade to a room wit A/C and rent a mini fridge at additional cost however the price for a night in a basic room was already upper range for a hotel of this category. We're not talking about the 4 seasons or the plaza...you get better sleep quality and better rooms for less if you stay at the Radison or the Mercure. Parking garage is cramped and finding a spot can be a challenge but they made the best with the space they have. Staff is friendly and helpful.