Hotel Neckarlux

They should upgrade the hotel with new bed quilts and proper pillows. Though the paid breakfast is a generous variety, they should provide facilities in rooms to make hot drinks. The need to ensure the kettle has enough cable to reach the power supply. The receptionist was friendly and approachable. The hotel is in a handy location for the train station and buses. There are nice walks into the forest. Very limited dining options.

All staff were exceptional very nice and helpful. Rooms were nice view from room was amazing.

the hotel is clean, nice breakfast, middle of the road of what one would expect in this area. A couple of suggestions for easy improvement would be to have the showers checked regularly (shower head didn;t stay in place when changed height), bigger towels (like it is customary in most hotels to have a true bath towel available) and thankfully it wasn't winter as the duvets are really tiny -- I know this is Germany, but it would really not have covered a normal sized person from shoulder to toe... The real turnoff unfortunately is the person at the front desk (owner?) who made his dis-pleasure known when he learned that we had booked through Expedia - when I asked if there is a problem he started a rant about how much expedia takes as a commission and why I didn't book directly. When I explained that we were driving up from a different country and that I recall the price on the website to be considerable higher in Euros compared to the expedia site in CAD he kept on with his rant that i should have called to be given the proper price (why post something like Euro 159 when Expedia lists CAD 119 ? That's like a 100 CAD difference!!) when I just asked to let's move on and check in as we had just driven about 9 hrs, he got really prizzy and acted like a cross 15 year old teenager.. I remember similar attitude last year when I stayed there. It is unfortunate and certainly dampened the experience. We will re-evaluate if we'll stay in the same place next time we come back..

The hotel was ok, the view was beautiful but needed to be updated.

The staff was very helpful!

Charming, very quiet hotel, right next to the Necker River, ideal location.

Didn't do the correct research when booking. Very friendly, check in was simple. However the hotel was just very dated, and not as comfortable as I would have liked.

Staff very accommodating. Property clean

Very nice hotel, with an amazing owner! Lived the view from the balcony! Great breakfast as well. Fyi... its about a 45 min walk from the center... which i didnt mind, it's very nice and along the river (but or some that might be a problem) and i do not recommend the nearby grocery store... as it is overly expensive... even the one innthe center is cheaper 🙄. But as for the hotel, nice place with a very comfortable bed!

Gino and his family made us feel so welcome and we met the entire family and simply put will only stay there

Be sure to tell guests that you can catch the 34 bus from Heidelberg hbf and be at the hotel in 22 minutes. On the map, the hotel looks farther away from the old town than it actually is.

They were very friendly and went above and beyond to accommodate our every need. You won't regret picking this place. Excellent customer service

Had a 3-night stay in lovely Heidelberg. The hotel is pretty decent for a solo traveler. The location is great, the view is perfect, breakfast is fresh and traditional. Staff is friendly and accommodating. If you are looking for a simple and inexpensive place to stay, Neckarlux is your choice.

Just a beautiful location!!

Gino gave us an upgrade and was a good guy and our room was great.

We booked the Hotel for 3 persons, but the owner refused to provide a triple bed room. He insisted we buy another room or pay for an extra bed. Finally he let us just use an extra matress in the small room. Also, parking was limited and needed to be reserved. We ended up parking on the street and the owner advised us where to look for street parking. The location and view from this Hotel is awesome. The owners and his wife operat this hotel and were very hospitable in general. We did not have breakfast, but the beer and coffee were good at a good price.

Very nice small hotel with a nice view of the Neckar River. The staff are very nice and enjoyable to talk to. Good breakfast which was not included in the base price. On site parking is also a 5 Euro extra and parking spaces are hard to get.

The room had a view of the river and was quiet. Free parking on the street.

A great location for a stopover the hotel was easy to find with plenty of parking spaces although the room was small but for one person travelling it was ideal the breakfast was exceptional with a large Rieti of food to enjoy Highly recommended

This is a family run business and the manager was exceptionally helpful and friendly the rooms were comfy well lit and spotlessly clean I would certainly recommend this hotel to anyone is either using the hotel as a stopover or planning to spend a few days there. If you are travelling by car it’s 10 minutes to Heidelberg centre with plenty of parking facilities