The Heidelberg Exzellenz Hotel

Hotels
9.0
/10
Exceptional
424 reviews

What Guests Say About Their Stay

Derrick

10.0
/ 10
Friendly staff, beautifully unique and large rooms, comfortable heat control in the winter, and a great shower/tub. It's an old building so noise travels between rooms.

Jonathan S

10.0
/ 10
Front desk has limited hours but fortunately there is a lock box that they put my room key into. Front desk staff was super helpful in answering questions about getting around.

Barbara

10.0
/ 10
Great location. Easy access to public transportation. Walking distance to great restaurants, sightseeing and shopping. Lovely breakfast for a fee. Friendly staff.
In the Area
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Rohrbacher Straße 29, Heidelberg, Baden-Württemberg, Karlsruhe Region, Germany, 69115

Main Facilities

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WiFi
Elevator
The Heidelberg Exzellenz Hotel is located in area / city Heidelberg.
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What's around The Heidelberg Exzellenz Hotel

Rohrbacher Straße 29, Heidelberg, Baden-Württemberg, Karlsruhe Region, Germany, 69115
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Discover More About The Heidelberg Exzellenz Hotel

Location


The Heidelberg Exzellenz Hotel is located in area / city Heidelberg.

About The Heidelberg Exzellenz Hotel

The Heidelberg Exzellenz Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, The Heidelberg Exzellenz Hotel is the right place to stay.

All facilities in The Heidelberg Exzellenz Hotel

Others The Heidelberg Exzellenz Hotel
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-in
  • Express check-out

Public Facilities

  • Others
  • Smoke-free area
  • Elevator

Business Facilities

  • Meeting facilities
  • Business center
  • Conference rooms

General

  • Reception hall
  • Parking (surcharge)

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The Heidelberg Exzellenz Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 9 for children
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

The front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 7:00 PM
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Heidelberg Exzellenz Hotel
48
Number of floors in The Heidelberg Exzellenz Hotel
4
Another facilities in The Heidelberg Exzellenz Hotel
Laundry service, Luggage storage, Express check-in, Express check-out, Others

Frequently asked question in The Heidelberg Exzellenz Hotel

What are available facilities at The Heidelberg Exzellenz Hotel?
There are top facilites at The Heidelberg Exzellenz Hotel such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Heidelberg Exzellenz Hotel?
The standard check-in time at The Heidelberg Exzellenz Hotel is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00
Does The Heidelberg Exzellenz Hotel provide breakfast?
Yes, The Heidelberg Exzellenz Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Heidelberg Exzellenz Hotel?
The Heidelberg Exzellenz Hotel is a 3.5-star hotel.
How many floors does The Heidelberg Exzellenz Hotel have?
The Heidelberg Exzellenz Hotel has 4 floors.
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More Reviews from Other Guests in The Heidelberg Exzellenz Hotel

9.0
Exceptional
From 424 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

6.0

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews The Heidelberg Exzellenz Hotel

Number of reviews per page
20
40
Top reviews
Derrick
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Friendly staff, beautifully unique and large rooms, comfortable heat control in the winter, and a great shower/tub. It's an old building so noise travels between rooms.
Jonathan S
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Front desk has limited hours but fortunately there is a lock box that they put my room key into. Front desk staff was super helpful in answering questions about getting around.
Barbara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great location. Easy access to public transportation. Walking distance to great restaurants, sightseeing and shopping. Lovely breakfast for a fee. Friendly staff.
Pete
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Friendly staff at check in, a beautiful hotel with lovely architecture, easy walk into the town centre. Parking is on street around the hotel but a very quiet area so no worries regards security. Stunning city to visit, this was the perfect overnight stop.
Nawal
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Everything was perfect
Valerie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

This hotel is easily walkable to tourist district 10-15 min max. Which has loads of restaurants and shops. The room was very clean and staff nice. They do leave at 7 pm and you’re basically on your own til the next am. We had a car and you have parking on city streets at 5 euros a day (need to get a slip at front desk) but you have to find street parking which can be a challenge. They do have a few spots you can book in advance but we didn’t know that and they were gone upon arrival. They have an air condenser but no ac and as hear wave, it was hot. Otherwise the property is In a great spot at least for walking. 20 min or so to River. And close to several things if walking
Read More
Steph
icon-Business
Business
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

I really enjoyed staying at this hotel! It was nice, clean, conveniently located, quiet, and had a/c which was great during the hot summer weather. Staff were pleasant and helpful too.
Stephanie
icon-Leisure
Leisure
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The reception staff were very nice. The room was large and felt reasonably clean. However, the mattress cover was grubby and my sheet had small holes in it. We asked for water at reception and were given bottles but not told we would be charged for them, and although I dont mind paying for a bottle of water, it would have been good to be advised at the time rather than be presented with a bill for water at the end. It was very hot when we visited and there was no aircon, so we had to have the windows open. The steet noise was very loud until about 3am and started again at 5am. Other than that the room had everything we needed.
Read More
Conrad
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Walkable to shopping and old town. The room was great (included kitchenette!)
Jodie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

It was the most perfect place to stay. Large, modern rooms all located in a great location.
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Convenient hotel for centre of Heidelberg. We were able to explore on foot from here without the need for public transport. Lots of cafes and restaurants nearby but hotel was just away from the centre in a reasonably quiet neighbourhood. Staff were friendly but quite anonymous…we didn’t need anything in particular during our stay so only saw them at check-in and out. Parking is just across the road, hidden away in an enclosed area of a side street.
Read More
Kimberley
icon-Business
Business
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Wonderful stay! I have stayed before and loved it then. The staff is friendly, breakfast is perfect. There is no A/C so the rooms can get warmer but a great hotel just outside the old town!
shirin
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Very friendly and helpful staff, nice and clean rooms. Lovely hotel.
kamran
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Ms. Jessica in the front office is the best staff and star of the hotel. She is so nice and helpful and she makes you feel welcomed.
Darrell
icon-
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Excellent stay at the Heidelberg Exzellence Hotel. Hotel was nicely located to all amenities and attractions. The hotel was clean, and the staff was great.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

A 2 night stay in Heidelberg for the Hoffenheim match. A large room, comfy bed. Hotel met my needs for the duration of the trip.
kurt
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The people are friendly and attentive. The property is well maintained. It is close enough to the altstadt that walking everywhere was no problem. The food recommendation from the receptionist “krokodil” was not very good and overpriced. Plenty of better places a short distance away. Otherwise all was great!
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

I had a studio room which had a kettle, fridge etc. Staff were great. It is located within walking distance of the old town and the train station but in a quiet neighbourhood
Ross
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Triple room was quite large, had comfortable beds, funky lighting and a functional bathroom with good hot water supply. There was a portable air conditioner provided. Kitchenette did not have a microwave or cooking utensils, but still useful. We enjoyed the daily breakfast (17 euros). Staff were all very friendly and efficient. Short 5 min walk to transport and amenities. Quite a bit further to the old town, bridge and castle
Read More
ENFU
icon-
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Great hotel and staff, not the best location, 18 minutes walk from the train station.
Number of reviews per page
20
40

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Others 4 The Heidelberg Exzellenz Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 424 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

6.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Heidelberg Exzellenz Hotel

Number of reviews per page
20
40
Top reviews
Derrick
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Friendly staff, beautifully unique and large rooms, comfortable heat control in the winter, and a great shower/tub. It's an old building so noise travels between rooms.
Jonathan S
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Front desk has limited hours but fortunately there is a lock box that they put my room key into. Front desk staff was super helpful in answering questions about getting around.
Barbara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great location. Easy access to public transportation. Walking distance to great restaurants, sightseeing and shopping. Lovely breakfast for a fee. Friendly staff.
Pete
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Friendly staff at check in, a beautiful hotel with lovely architecture, easy walk into the town centre. Parking is on street around the hotel but a very quiet area so no worries regards security. Stunning city to visit, this was the perfect overnight stop.
Nawal
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Everything was perfect
Valerie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

This hotel is easily walkable to tourist district 10-15 min max. Which has loads of restaurants and shops. The room was very clean and staff nice. They do leave at 7 pm and you’re basically on your own til the next am. We had a car and you have parking on city streets at 5 euros a day (need to get a slip at front desk) but you have to find street parking which can be a challenge. They do have a few spots you can book in advance but we didn’t know that and they were gone upon arrival. They have an air condenser but no ac and as hear wave, it was hot. Otherwise the property is In a great spot at least for walking. 20 min or so to River. And close to several things if walking
Read More
Steph
icon-Business
Business
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

I really enjoyed staying at this hotel! It was nice, clean, conveniently located, quiet, and had a/c which was great during the hot summer weather. Staff were pleasant and helpful too.
Stephanie
icon-Leisure
Leisure
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The reception staff were very nice. The room was large and felt reasonably clean. However, the mattress cover was grubby and my sheet had small holes in it. We asked for water at reception and were given bottles but not told we would be charged for them, and although I dont mind paying for a bottle of water, it would have been good to be advised at the time rather than be presented with a bill for water at the end. It was very hot when we visited and there was no aircon, so we had to have the windows open. The steet noise was very loud until about 3am and started again at 5am. Other than that the room had everything we needed.
Read More
Conrad
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Walkable to shopping and old town. The room was great (included kitchenette!)
Jodie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

It was the most perfect place to stay. Large, modern rooms all located in a great location.
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Convenient hotel for centre of Heidelberg. We were able to explore on foot from here without the need for public transport. Lots of cafes and restaurants nearby but hotel was just away from the centre in a reasonably quiet neighbourhood. Staff were friendly but quite anonymous…we didn’t need anything in particular during our stay so only saw them at check-in and out. Parking is just across the road, hidden away in an enclosed area of a side street.
Read More
Kimberley
icon-Business
Business
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Wonderful stay! I have stayed before and loved it then. The staff is friendly, breakfast is perfect. There is no A/C so the rooms can get warmer but a great hotel just outside the old town!
shirin
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Very friendly and helpful staff, nice and clean rooms. Lovely hotel.
kamran
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Ms. Jessica in the front office is the best staff and star of the hotel. She is so nice and helpful and she makes you feel welcomed.
Darrell
icon-
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Excellent stay at the Heidelberg Exzellence Hotel. Hotel was nicely located to all amenities and attractions. The hotel was clean, and the staff was great.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

A 2 night stay in Heidelberg for the Hoffenheim match. A large room, comfy bed. Hotel met my needs for the duration of the trip.
kurt
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The people are friendly and attentive. The property is well maintained. It is close enough to the altstadt that walking everywhere was no problem. The food recommendation from the receptionist “krokodil” was not very good and overpriced. Plenty of better places a short distance away. Otherwise all was great!
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

I had a studio room which had a kettle, fridge etc. Staff were great. It is located within walking distance of the old town and the train station but in a quiet neighbourhood
Ross
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Triple room was quite large, had comfortable beds, funky lighting and a functional bathroom with good hot water supply. There was a portable air conditioner provided. Kitchenette did not have a microwave or cooking utensils, but still useful. We enjoyed the daily breakfast (17 euros). Staff were all very friendly and efficient. Short 5 min walk to transport and amenities. Quite a bit further to the old town, bridge and castle
Read More
ENFU
icon-
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Great hotel and staff, not the best location, 18 minutes walk from the train station.
Number of reviews per page
20
40