Ridge Royal Hotel

Expedia promised a price and I was charged more. The markup is not the issue but rather that Expedia did not guarantee the rate at which I had reserved months ago.

Yes, the room was good with just one exception, a table to sit the electric kettle on near a socket. Same for charging a phone.

Rooms were clean and staff courteous

Yes

Very enjoyable stay

Staff need training. Very unresponsive and confused

I'm happy I discovered this property in Cape Coast. It is by far the best hotel in the arena. We stayed at a very nearby property last year and wish I had known about this hotel. I will be back in two months,

All is well and good.

Initially, Checkin seemed fine, but upon entering our room, we faced multiple problems: the air conditioner didn't cool the room, the refrigerator and television were malfunctioning, and internet connection was unstable throughout our stay. Contacting the front desk for assistance resulted in two staff members arriving. However, their presence felt unnecessary as one merely pressed buttons on the air conditioner remote, while the other exchanged a fridge with another that didn't work. After a technician could not solve the television problem, he stated he needed to inspect the server room and return later. Upon his return with another individual, my partner was lying on the bed. This staff member appeared distracted by my partner under the covers, spending an excessive amount of time looking at her rather than focusing on the task at hand. As a result, we found the experience unprofessional and uncomfortable, leaving us unwilling to recommend or return to this establishment. The unnecessary presence of multiple individuals and prolonged distractions raised questions about the service provided and left us with an overall negative impression.

The staff seemed nice. The food that was available was subpar. The bed was comfortable and there was plenty of space inside the room. What I did not understand is that there were two of us in the room but only one slipper, bathrobe, and one wash cloth, smart of me for bringing my own cloth. And for the days we were there I had to ask for them after the cleaning of the room was done. No iron and iron board available, keep that in mind. Checkout should have been a breeze this morning, all fees were paid for, staring at the screen for a while then pulling out the POS device was questionable.

Over-all satisfaction. Great services and friendly staff.

Staff was extremely nice but the hotel needs to upgraded, particularly the rooms.

Loved the spacious room & hot shower. Great A/C. Loud music late at night and early in the morning coming from out in the courtyard. Food was delicious at the restaurant, but took a very long time to be served off of the menu. Stick to the buffet! All staff were helpful and friendly.

Beautiful chalet-like hotel. Nice restaurant with buffet, and bar. Clean, spacious rooms. Great views.

Nice hotel close to the Slave castle and attractions.

I was traveling with a friend and requested 2 twin beds, their standard double room. However when we arrived they had gave us a room with 1 king size bed and the room was moldy. We were told that they could move us to another room but we have to settle for one bed. They suggested that we should go to dinner and they would move us while we dined.. That did not happen, we were forced to to wait for the new room, and this new room did not have a working AC. At 12:30 AM the next morning, we were placed in a room with working AC and one bed. My main issue was not the mishaps but the nonchalance of the staff. No phone call to apologize or an attempt to compensate in any manner.

The hotel is nice and the rooms ate comfortable. I've stayed there a few times.

Service in restaurants. Smelly women room.poor lighten very few towels.

Rooms are nice and in good condition. Beautiful garden. Not a lot to do in the area but there are poolside parties on some evenings. Staff is very friendly. The food is just okay. Breakfast was a little bland. The poolside menu was good. The chicken burger is mostly bread but the chicken club sandwich was better. Great place to relax if you’re not looking for much to do.

I loved my stay here. The staff was incredibly accommodating and professional. My room was beautiful and looked exactly as shown on the pictures. Nice gym and pool area and the landscaping is beautiful.