The Aknac Hotel

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Everything is bad about this hotel. Worse hotel I ever been to.

The hotel was clean. But wasn’t organized and didn’t have ice. Had to request for water in the morning for breakfast and the water was hot.

The property is located in a quiet part of town which I really enjoyed

This hotel was very nice, I traveled here from the USA to visit a close friend. The hotel driver Kweku picked me up at the airport late at night, despite my flight being delayed. He was very friendly. There is a staff member positioned at the front gate to ensure your safety and that no unwanted vehicles enter. The girls at the front desk were very welcoming and checked on me several times throughout my stay to make sure I was happy with my room. I got the junior suite which was simple but nice. The pool and outdoor bar area are beautiful and relaxing. The food from the restaurant was very good and the cook was very friendly. The staff even did my laundry for me which I thought was great. The hotel manager Eric was very nice, he even took me and my friend around to tourist sites that were hours away from the hotel. Everyone here really wanted to make sure I had a positive experience. I would definitely stay at this hotel again.

The staff was great but a little trouble with electricity beside everything was great.

I have been to this hotel on two previous occasions and found it overall to be very good but on this visit I was very disappointed. To start with I had arranged to be collected from the airport by the hotel services and for the second time they failed to show up so had to pay for a taxi myself. Standards have dropped dramatically and amenities have somewhat deteriorated. Food menu is good but they seldom have much that is on it. The hotel itself is looking a bit tired and in need of some TLC and the bedrooms certainly need some tidying up as regards decor. It is a large hotel but for the first week or so I am sure that my wife and I were the only guests as the only other people I saw were staff, that should tell you something. As I said, the staff are very good but I reserve judgement on the management, it would appear that if there are few guests then they have no intention of buying anything they can avoid. IE food. Young staff members insist on firing up their Black Youth Music at about 7 in the morning and keeping it going full blast right up till nightfall so unless you are into that stuff avoid this hotel. As for the room, yes there is a fridge and AC, TV, although not a lot of choice, the usual kettle and a hair dryer that cannot be used effectively because they run the cable through the base of one of the drawers so that distance is very restricted. Too many other things to mention in this short revue but overall I would not recommend this hotel any more.

Staff were very helpful. Pool DJ was rubbish and played awful music so loud conversation was impossible. Not for families but a comfortable base for us. Away from the city centre and traffic getting anywhere was horrendous.

Really enjoyed my stay. Would definitely stay again. Liked the 24 hour room service/restaurant and bar. Definite pluses!

My experience at Aknac Hotel was great. I really enjoyed my stay. Only that the ACs were not chilling enough. I love the interiors hospitality customer service etc.

our stay at Aknac hotel was amazing. great service and a friendly staff

Aknac Hotel appears relatively new, but is poorly managed. Or there is no management. The staff mean well but are clueless. It is impossible to find the hotel -- in a maze of dirt roads. The hotel phone number the staff gave us so we could give it to a taxi driver to get directions did not work. I was locked out of my room twice, the second time for an hour. It has cardkeys but no maintenance. It was clear after the staff got the door open the first time that the battery in the lock was low. They said they would replace the battery the next morning. I personally made the request at the front desk in the evening and again with the day staff in the morning. When I got back, the door would not open because the battery was dead. It took an hour to find someone who could fix it. I called a colleague in another room but she did not answer. I tried her room again from the front desk, and then decided to put a note under her door. But she was there -- she said she didn't hear the phone ring. In fact, we found there was no phone in her room! The fan switch was hidden behind a bed headboard that was pushed flush to the wall. The satellite TV did not work for two days. The dining room staff just scribbled orders on scraps of paper. There was no way to check on how the order charges were transferred to the room. A colleague had prepaid transport from the hotel to the airport but the hotel said they had never heard of it. Another said she had a mouse in her room when she arrived.

Hotel was ok, pictures online were deceiving. A/C units were inadequate for the hotel. I chose this hotel for my honeymoon. The room was always hot even after moving twice i just quit asking. Service in dining hall and pool was good, food was good for what was available.

Real good staff and very friendly, Internet problem in the rooms, Overall hotel is too hot most of the time. Breakfast is poor and almost always the same. Gym, most of equipment aged badly and not working. very bad smell not nice

Nightmare.....no shuttle, no internet, bugs in room and food, no hot water, no stable prices when ordering from menu, held hostage by management, burned clothes, constant power outages of electricity, no accessibility that's reliable, tv doesn't work, etc. Hotel looks pretty but it was a NIGHTMARE!!!

I'v stayed in three third world hotels it not much but I no whats I like in a hotel that is a friendly staff and a clean rooms.

Nice quiet getaway serene environment. Perfect location if you want to get away from the hustle nd bussle of the city.

Great stay, however the Internet connection was really bad. Great room assistant help. Food was great as well.

It was nice for the price

Love this hotel. Staff friendly and rooms neat and clean. Would stay here again and again.