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Elounda Bay Palace, a Member of the Leading Hotels of the World
Hotels
8.8
/10
Very Good
242 reviews
What Guests Say About Their Stay
Julia
10.0
/ 10
Excellent hotel, helpful & friendly staff. Food very good - great breakfast and good variety of evening restaurants.
Walking distance to Elounda town for local restaurants and bars, and boat trips.
We would definitely recommend and go back in the future.
Maybe not ideal for those with limited mobility as large and spacious hotel on a number of levels with limited lift access.
Meigen
10.0
/ 10
Gorgeous well maintained hotel with top notch service. The room was very comfortable. The breakfast buffet has anything you could possibly want and the dinner restaurant choices on the resort are all lovely. The perfect relaxation spot. The spa is great too! I had the best pedicure ever there. I wish we could have stayed longer!
Leigh
10.0
/ 10
Amazing hotel, fabulous friendly and attentive staff, brilliant amenities. Can’t fault it.
In the Area
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Elounda, Dimos Agios Nikolaos, Nomós Lasithíou, Crete, Greece, 72053
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Elounda Bay Palace, a Member of the Leading Hotels of the World
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What's around Elounda Bay Palace, a Member of the Leading Hotels of the World
Elounda, Dimos Agios Nikolaos, Nomós Lasithíou, Crete, Greece, 72053
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Discover More About Elounda Bay Palace, a Member of the Leading Hotels of the World
Location
Elounda Bay Palace, a Member of the Leading Hotels of the World is a hotel in a good neighborhood, which is located at Dimos Agios Nikolaos.
About Elounda Bay Palace, a Member of the Leading Hotels of the World
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Elounda Bay Palace, a Member of the Leading Hotels of the World exclusively for you.
Get precious and unforgettable moment during your stay at Elounda Bay Palace, a Member of the Leading Hotels of the World.
All facilities in Elounda Bay Palace, a Member of the Leading Hotels of the World
Others
Things to Do
- Beach umbrella
- Indoor pool
- Private beach
- Health club
- Picnic area
- Garden
- Spa
- Beach towel
- Outdoor pool
- Sauna
- Steam room
- Beach sun loungers
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Express check-in
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Food and Drinks
- Bar
- Poolside bar
- Beach Bar
- Breakfast
- Snack bar
Sports and Recreations
- Fitness center
- Game room
- Billiard
- Tennis court
General
- Banquet
- Parking
- Terrace
Business Facilities
- Meeting facilities
- Conference center
- Business center
Kids and Pets
- Babysitting with surcharge
- Supervised childcare
Family-friendly Facilities
- Kids club
- Children pool
Nearby Facilities
- Souvenir shop
- Hair salon
Connectivity
- Free WiFi
Accommodation Policy & General Information in Elounda Bay Palace, a Member of the Leading Hotels of the World
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
- A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property enforces a strict dress code in the restaurants.
The following facilities are closed seasonally each year. They will be closed from November 1 to April 11:
- Bar/Lounge
- Beach
- Business center
- Children's club
- Dining venue(s)
- Fitness facilities
- Golf course
- Laundry facilities
- Meeting facilities
- Parking area
- Sauna
- Spa
- Swimming pool
- Tennis courts
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:30 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 14:30 - 00:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Elounda Bay Palace, a Member of the Leading Hotels of the World | 262 |
Number of floors in Elounda Bay Palace, a Member of the Leading Hotels of the World | 3 |
Another facilities in Elounda Bay Palace, a Member of the Leading Hotels of the World | Beach umbrella, Indoor pool, Private beach, Health club, Picnic area |
Frequently asked question in Elounda Bay Palace, a Member of the Leading Hotels of the World
What are available facilities at Elounda Bay Palace, a Member of the Leading Hotels of the World?
There are top facilites at Elounda Bay Palace, a Member of the Leading Hotels of the World such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Elounda Bay Palace, a Member of the Leading Hotels of the World?
The standard check-in time at Elounda Bay Palace, a Member of the Leading Hotels of the World is starting from 14:30 - 00:00 while the latest check-out time is at Before 12:00
Does Elounda Bay Palace, a Member of the Leading Hotels of the World provide breakfast?
Yes, Elounda Bay Palace, a Member of the Leading Hotels of the World provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Elounda Bay Palace, a Member of the Leading Hotels of the World?
Elounda Bay Palace, a Member of the Leading Hotels of the World is a 5.0-star hotel.
How many floors does Elounda Bay Palace, a Member of the Leading Hotels of the World have?
Elounda Bay Palace, a Member of the Leading Hotels of the World has 3 floors.
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More Reviews from Other Guests in Elounda Bay Palace, a Member of the Leading Hotels of the World
Other sources (242)
8.8
Very Good
From 242 reviews
Cleanliness
9.0
Room Comfort
8.4
Location
8.8
Service and Facilites
9.0
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Traveler Reviews Elounda Bay Palace, a Member of the Leading Hotels of the World
Number of reviews per page
20
40
Top reviews
Julia
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excellent hotel, helpful & friendly staff. Food very good - great breakfast and good variety of evening restaurants.
Walking distance to Elounda town for local restaurants and bars, and boat trips.
We would definitely recommend and go back in the future.
Maybe not ideal for those with limited mobility as large and spacious hotel on a number of levels with limited lift access.
Read More
Meigen
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Gorgeous well maintained hotel with top notch service. The room was very comfortable. The breakfast buffet has anything you could possibly want and the dinner restaurant choices on the resort are all lovely. The perfect relaxation spot. The spa is great too! I had the best pedicure ever there. I wish we could have stayed longer!
Read More
Victoria
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The customer service here was second to none!
Graham
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Superb holiday, staff and service exemplary. Thoroughly recommend
Leigh
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Amazing hotel, fabulous friendly and attentive staff, brilliant amenities. Can’t fault it.
Chaya
Leisure with Friends
8.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
The staff was very friendly and professional. The area around was beautiful. We had a pool which we shared with only one unit and an amazing view! Unfortunately, the room was quite outdated, and some things didn’t work the best. When we requested anything, it took a very unusual long time to get it or we would need to ask again after an hour or two. The food was great! We thoroughly enjoyed the buffet breakfast and dinner.
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David
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Fantastic stay
We come every year
Perfect
Philip Ian
8.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Nice hotel and beach area. Very clean and spacious inside. Breakfast was nice but didn't enjoy the evening buffet which comes with the booking if you want it or not. Drinks and restaurant food in the hotel very expensive. However there are plenty of restaurants and shops nearby if you don't like an evening buffet or expensive drinks or meals.
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Juan
10.0
/10
Reviewed 54 week(s) ago
Hotels.com verified review
The resort is truly five star and my stay included half board and was quite good. My ocean view suite was spacious and well appointed and maintained. The private sand beaches are quite nice there are four of them. The resort is very large with plenty of dining options which they provide a 30 euro discount. Had dinner at the Peruvian/Japenese restaurant and it was great. The service was very excellent overall, friendly, welcoming and accommodating. The lobby is dated and would truly benefit from a contemporary refresh, first impressions are important. There are very nice water sport offerings for an extra charge but reasonable. The gym is very nice there are a few, and you have quite a few pools to chose from. The location is paradise with sweeping views of the see and mountains. Upgrading your room is well worth it. Highly recommend for a relaxing time in Eastern Crete. A taxi into town Agios Nikolaus is 15 euros and 15 minutes. The town is very charming with plenty to do, shopping, dinning and bars.
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Carlo
Leisure Family
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Great location, first class service. Good food (excellent buffet). Everything well thought out. We really enjoyed our stay and we would be happy to go back.
Giacomo
Leisure with Partner
8.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Very pretty resort, with very beautiful private beach/pools/bars on the water and nice restarants, in a quiet and secluded yet very well connected spot next to the cute towns of Agios Nikolaos and Elounda. Good food options for breakfast and dinner (did half board). My only negative comment is that, being a luxury 5 star hotel, they need to offer complimentary water to their guests, considering how hot is the weather. Also, I found the way they hid minibar menu pricing quite malicious, it was literally hidden in a different drawer than the minibar and found it by chance (in other luxury resorts I’ve been, it’s always been free). Besides, water was so overpriced and well above the price capped by the Greek government (maybe they think tourists don’t know?!). Again, this is minor, but got annoyed, as I felt deceived.
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Peter
Leisure Family
4.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Dated and shabby property. Needs update in rooms and common spaces. Food was just ok or average. Coffee not very good. Beach water had garbage washing up. Our room was complimentary updated when we arrived and some of the staff were very kind.
Jacqueline
10.0
/10
Reviewed 72 week(s) ago
Hotels.com verified review
It was a fantastic three day stay over the Easter period.
Scott
Leisure Family
10.0
/10
Reviewed 99 week(s) ago
Expedia Group verified review
Very peaceful place with a nice private beach. Great for relaxing
GOTCHA
Friends and Family
10.0
/10
Reviewed 103 week(s) ago
Hotels.com verified review
Everything was great: place, service, facilities!
Kateryna
Leisure with Partner
10.0
/10
Reviewed 107 week(s) ago
Expedia Group verified review
We loved it! Amazing grounds, food, beach. Staff.
Kostas
Leisure Family
10.0
/10
Reviewed 108 week(s) ago
Expedia Group verified review
It’s a very pretty hotel. It is run professionally. It is in a great location with a very picturesque private beach. Drinks and food is pricey for Greece. The personnel were very friendly. Rooms are getting a bit old but everything was clean and in working order. I wholeheartedly recommend this hotel to anyone considering to stay in this part of Crete.
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Fungai
Business and Leisure
10.0
/10
Reviewed 109 week(s) ago
Expedia Group verified review
Wonderful sraff who made me feels so at home.
Ahmad
Leisure
6.0
/10
Reviewed 112 week(s) ago
Expedia Group verified review
The hotel doesn’t match with the value of the money paid for it, the rooms are very small.
Milena
Leisure Family
8.0
/10
Reviewed 113 week(s) ago
Expedia Group verified review
This hotel does not meet standards for 5* hotel. Nature, beach, sea are wonderful. Hotel itself is old and has not been invested in it or renovated. We had to change room 4 times in 5 days. Staff at reception was really bad and unfriendly with exception of Yannis and Maria who were both very nice and professional. First staff at reception gave us a room with 15C inside and told us that room temperature can not be adjusted. We paid for a room for 3 people. This first room she gave us was extremely small. I asked to give as a room where we could adjust room temperature and she was not honest and told us that they dont have it( not true later we found).I would say it was eco room not a standard one. We were freezing there and requested to change a room and then they gave is a room where it was 30C and told us itwas sunny room. It was very disappointing. It is a shame that management does not invest at all in this hotel because nature and hotel are wonderful. Not having functioning AC is simply not acceptable for 5* hotel. Even third room which was the best we had experience that chair broke on balcony and bathroom door was not working so we had to use another room for one night.
Food was amazing. Staff in main restaurant was wonderful. It was very clean. Cleaning lady was coming twice and cleaning. I would say that part was exceptional. I loved nature, food, location. But management and reception staff with exception of 2 people I mentioned before was really disappontimg.
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Number of reviews per page
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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