Erofili Apartments

Only one out if the two AC was working. We asked the service desk and they said it would get cooler. The outside room AC was blowing and not cool air. My daughters could not sleep.

Clean, comfortable, spacious rooms near everything. The owners also vary accommodating.

Owners very friendly and helpful. Great location, close to beaches, bars and restaurants.

This property feels more like a youth hostel than a hotel. It is rated as a 3 star, but I would rate it 1.5 to 2 stars. The staff was excellent...friendly, cheerful, and helpful. The accommodations were bare bones. The AC worked, which was a plus. And there is a small kitchenette. But it was not a room to comfortably spend time in. It is close to the beach front, and there are many shops and restaurants, but it is not a family friendly area.

The location and value for money were great. The staff were brilliant the facilities needed a little TLC

Clean, and they were nice to accommodate by 1am check in. Unfortunately had no shampoos, so I had to ask for. Otherwise, nice.

Outstanding Service. Thanks Erofili

The flats are in a good location, close to the beach, restaurants and nightlife. The hosts (owner and his two sons) are extremely hospitable and make guests feel very welcome. The rooms are ok overall, they are not luxury but do the job. We did however have problems with the toilet not flushing.

Our navigation system failed to find that place. But two of the family members of the owner did wait for us, even if we arrived after mid night. They gave us a wonderful warm welcome that did include traditional Greek Cookies and a bottle of Red wine, made in Crete. The Apartment was clean, but could only become heated with two "reversed window-air-conditions", that run that noisy, that my fiancé could not sleep well. The Bathroom, were Heating in the winter time is most important, had NO HEATER at all and was illuminated by a 10 Watt Light bulb, that was one of it's kind, so I could not replace it to use a stronger one. The apartment is not even equipped with basics, like hooks to hang up jackets or umbrellas. No kitchen cabinet to store groceries, no toaster, very few cooking pots, not in good shape. The kitchen electro oven has no numbers, showing the volume of the heat that is supplied in the moment, you have to guess. The washing machine did run once, after that it was damaged. During our 10 days stay, there was only one house keeping. Overall, it's definitely a "NOGO" to stay in that place.

More like staying with friends than a hotel - Nikos and his family make guests feel important and very welcome. Value for money: exceptional

Location was great George and nikkos was very friendly and helpfull if you need transfers just email them lovely holiday

Nice room with cooking facilities, fridge and impresive high pressure shower.

these are basic clean apartments, we had a large airy room on the first floor with three single beds and air conditioning. There is a bathroom with wall attached hairdryer and a good shower; then a small kitchen for cooking (which we didn't)with cutlery and pots; a fridge, kettle and coffee filter machine. You have to get your own toiletries and washing up stuff. There is a change of sheets and towels every day, bar Sunday. The verandah is big enough to sit out at a small table and 2-4 chairs. It overlooks the street, ours faced a kindergarten with trees in front, the view going on to the rest of the town and then mountains and sky. Niko and George ( father and son of the family who own the apartments) are very kind and helpful and one of them is usually around if there are any problems. The locationis a 5 minute toddle to the waterfront where the restaurants and bars are; 10 minutes walk from the town centre and supermarkets, so it is very handy for pottering about. All in all, we were pleased with the apartment, just what we needed for our ten day stay.

Not good experience,even though the owner was very nice we didnt get our apartment he said there was a problem with the shower and he took us to apartment next door.We were tired after a delay in our flight and it was 11pm so we went to the other place and it was awful it was dirty but we were tired so just settled and decided to sort it out next day.To my horror when we woke in the morning it was torunt find out we had been sleeping on dirty mattresses and the shower was filthy,we went next door and told them we couldnt stay there and that we found out it was the rooms of the workers we had been put in.The son was very nice and him and his dad then took us to another hotel for our stay he said we could stay for three days until he fixed the shower but after what we had been in we decided to stay put.We gave low scores because the apartments didnt look like the picture and it didnt have a pool and we booked a sea view and where it was situated there was no sea view.The owner and his son were very nice but my husband and i were very disappointed by the problem and would never book again.The bad rating are for the terrible apartments they put us in next door.We wanted a hassle free break after my husbands mother died but sadly we picked the wrong apartments.

Great self catering appartments We were given a warm welcome by the owner, Nicos and his sons who were extremely hospitable. We had a 2 bed apartment for my wife, myself & 3 kids. The apartments were nice, to a good standard, exceptionally clean and tidy. We had a fridge, cooking facilities and a washing mashing In our airconditioned apartment. They were a very short walk from the sandy beach, about 100 meters away. We were also near the promenade with its shops, restraunts and bars. Everything needed was all within a short walking distance. Our hosts themselves were lovely people. Extremely hospitable who went out of their way to cater for our requirements. We were given complimentary wine and Greek sweets and were even given a late cut as we had a later flight to catch. This was helpful as my wife is pregnant and we had three young kids with us. Nicos was very knowledgeable, gave us directions to all sorts of desirable locations and arranged taxis for us. I was very happy with my drag at the Erofili appartments and had a brilliant holiday. Thank you Nicos, see you next year.

Arrived with my daughter. We had a room on the first floor with two bedrooms. It seemed authentically Greek, more than authentically Hotel, if you see what I mean, and that was welcome. However in the night, trouble struck. A power cut. Used to be common in Crete, but thought to be better. So the air con in the bedrooms stopped. Fair enough. Later my daughter woke me up saying her room smelt of raw sewage. I told her not to exaggerate. But she was right. Management came up and didn't deny it, but blaming it on adjacent hotels which had pumping systems stopped by power cuts. It was so bad we left, despite having paid for 2 nights. Management refunded the second night, and were very nice. We fled to Heraklion and found a 5 star hotel to get over Erofili Apartments.

It is not only the above rated but the friendliness of the owner and his staff, which shows how much attention he pays to the satisfaction of his customers who, when they leave , they know that when they come back some time in the future , they will find an extremely friendly atmosphere just like the one they had left behind them the day of their departure.

Sehr nettes Personal, sehr zentral gelegen. Kann nur Gutes sagen. Gerne nochmal

Personale molto disponibile e gentile, purtroppo però la camera che ci è stata assegnata non era quella che abbiamo prenotato (bensì una molto più piccola e scomoda); inoltre per una settimana non siamo riuscite a dormire in quanto gli altri ospiti della struttura erano maleducatissimi e dalle 3 alle 7 del mattino sbattevano porte e finestre con tanto di musica a palla fuori dalla nostra finestra, ci siamo quindi sentite poco sicure (essendo tre donne) Per quanto riguarda la zona poco sicura e molto molto rumorosa Mi spiace dover dare un giudizio negativo perché appunto il personale della struttura è stato molto disponibile con noi e molto gentile, purtroppo però non ci siamo trovate poi bene nel complesso

Booked a very big apartment.