Matala Bay Hotel

Hotels
7.6
/10
Pleasant
92 reviews

What Guests Say About Their Stay

Orsolya
10.0
/ 10
The hotel is close to the beach. The hotel has own parking area. There is an elevator in the hotel. The rooms were clean, the staff was very nice. The breakfast and the dinner was tasty. This hotel was good choice for us. I recommend it for visiting Matala.
Tim
10.0
/ 10
Very clean & bright hotel only 7 minutes walk away from Matala beach. Helpful staff, nice pool & great Cretan entertainment on the Saturday night made this a very pleasant 2 night stay. Breakfast was provided too
Verified traveler
10.0
/ 10
Great hotel and staff. Nice pool. Good breakfast buffet. Walkable to the beach and everything. I would stay here again.
In the Area
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Matala, Dimos Faistos, Nomós Irakleíou, Crete, Greece, 70200

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Matala Bay Hotel is located in area / city Dimos Faistos. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Matala Bay Hotel

Matala, Dimos Faistos, Nomós Irakleíou, Crete, Greece, 70200
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Location


Matala Bay Hotel is located in area / city Dimos Faistos.

About Matala Bay Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Matala Bay Hotel.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Matala Bay Hotel exclusively for you.

With all facilities offered, Matala Bay Hotel is the right place to stay.

All facilities in Matala Bay Hotel

Others Matala Bay Hotel
Others

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Beach umbrella
  • Picnic area
  • Garden
  • Library
  • Outdoor pool
  • Beach sun loungers

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Restaurant
  • Safety deposit box

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Parking
  • Smoking area
  • Terrace

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Family-friendly Facilities

  • Children pool

Transportation

  • Bus/truck parking

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Accommodation Policy & General Information in Matala Bay Hotel

Important Note
  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 15

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:
From 13:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 13:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Matala Bay Hotel
75
Number of floors in Matala Bay Hotel
5
Another facilities in Matala Bay Hotel
Laundry service, Multilingual staff, Newspaper in lobby, Luggage storage, Express check-out

Frequently asked question in Matala Bay Hotel

What are available facilities at Matala Bay Hotel?
There are top facilites at Matala Bay Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Matala Bay Hotel?
The standard check-in time at Matala Bay Hotel is starting from From 13:00 while the latest check-out time is at Before 12:00
Does Matala Bay Hotel provide breakfast?
Yes, Matala Bay Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Matala Bay Hotel?
Matala Bay Hotel is a 3.0-star hotel.
How many floors does Matala Bay Hotel have?
Matala Bay Hotel has 5 floors.
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More Reviews from Other Guests in Matala Bay Hotel

7.6
Pleasant
From 92 reviews
Cleanliness

8.4

Room Comfort

7.4

Location

7.4

Service and Facilites

7.8

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Traveler Reviews Matala Bay Hotel

Number of reviews per page
20
40
Top reviews
Peter
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was small. The shower tray filled with water. Breakfast ok for 3 star. AC good
Timothy
8.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Overall our stay was good, the rooms were average size, bathroom could be a little bit bigger, pool was clean and nice , breakfast was very nice, except for the coffee which was very light, otherwise a good variety for breakfast,would stay here again
Liliana
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Location of the hotel was good and it had a pool which was useful on windy days and unusual for the area. The food at breakfast was very repetitive, however it was nice to have fresh yogurt and honey. At dinner, no soft drinks or water were provided which is the first time we’ve ever encountered this on a half board package. If we wanted water, we had to buy a 500 ml bottled water for 1€ which was 25 cents in local stores. The room was a nice and beds were made everyday, although linen and towels could have been changed more often. Not all staff were friendly and made us feel uncomfortable at times.
Read More
Nicola
8.0
/10
Reviewed 135 week(s) ago

Hotels.com verified review

The room was basic and a little dated, although the bathroom had been upgraded and was very nice. I was disappointed there was no tea/coffee making facilities in the room. Pool and restaurant were both lovely. Breakfast choices were excellent and varied. All in all a great stay.
Elizabeth
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

Pool is good, rooms are clean, it's a bit dated and showing it's age, some repairs are needed, shower tap fell off, airco rattles, bannisters are badly fixed, broken tiles. Some staff are sometimes very rude.
Alessia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

Nice pool, good position. Good breakfast. However, the room is very small and the airconditioning was stinking. All in all good value.
Orsolya
10.0
/10
Reviewed 183 week(s) ago

Hotels.com verified review

The hotel is close to the beach. The hotel has own parking area. There is an elevator in the hotel. The rooms were clean, the staff was very nice. The breakfast and the dinner was tasty. This hotel was good choice for us. I recommend it for visiting Matala.
Tim
10.0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

Very clean & bright hotel only 7 minutes walk away from Matala beach. Helpful staff, nice pool & great Cretan entertainment on the Saturday night made this a very pleasant 2 night stay. Breakfast was provided too
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 233 week(s) ago

Expedia Group verified review

Great hotel and staff. Nice pool. Good breakfast buffet. Walkable to the beach and everything. I would stay here again.
Eileen
6.0
/10
Reviewed 277 week(s) ago

Hotels.com verified review

Was charged on my card even before I checked in, resulting in me incurring unnecessary charges. Very Simple room, without water provided. For a short walk to matala Bay as the only benefit.
Alan
8.0
/10
Reviewed 331 week(s) ago

Hotels.com verified review

Very good Great breakfast Nice pool with bar
Karl
8.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

Nice enough hotel. A bit worn down but served its purpose gallantly. Nice and friendly staff and a really good breakfast buffet. I can recommend a stay.
Verified traveler
8.0
/10
Reviewed 425 week(s) ago

Hotels.com verified review

Didn't see anyone at the front counter our whole stay. Only saw one person in the night but he said he was a friend of the owner. They left the keys to the room on the counter. Hotel felt unattended but overall the rooms were nice and everything worked out. Washroom smelt like seweage from the drain had to cover it with the garbage can.
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kevin
6.0
/10
Reviewed 426 week(s) ago

Expedia Group verified review

They let us book in early 10.30 am,it is out of season! Got to our room and could hear other people talking in the rooms both sides !,toilet flushing etc. The hotel is a German holiday company destination,not as we have any problems with that. The shower is very small with a curtain that sticks to you !. I always like to book breakfast with my stay and I noticed I could not see this on my booking with Expedia . As this is my first booking with Expedia and I constantly kept pressing ( breakfast) it wasn't registered on my booking. So in the morning I went to reception and the manager says yes you have breakfast,proceed downstairs,excellent we thought,and a reasonable breakfast was had ! We even paid for a extra night and on leaving the manager informs us we owe the hotel a cheap price for the breakfasts. Not so cheap.
Read More
Paul
8.0
/10
Reviewed 438 week(s) ago

Expedia Group verified review

Overall the hotel was good value for money. Staff are friendly. Did feel the the pool maintenace could be a bit better. Broken steps on the way to the pool. We enjoyed our stay there but it does fall a bit short of a recommendation from us.
ange
8.0
/10
Reviewed 541 week(s) ago

Expedia Group verified review

Great value hotel very close to Matala Beach. Good breakfast and very helpful staff.
Bill
8.0
/10
Reviewed 801 week(s) ago

Expedia Group verified review

It was clear from previous reviews that the majority of the clientele were European. Unfortunately this meant that a number of the, surprisingly, younger staff appeared to have difficulty when it came to either speaking or understanding English. Whilst this in no way detracted from our overall holiday it was irritating when trying to order drinks or snacks from the bar, especially as they appeared to be fluent in German, French and Polish. Beautiful town with wonderful sunsets.
Read More
Maryse
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

2 nights in matala in this hotel. Nice swimming pool. Large balcony on family room on top floor.
Jerome
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 124 week(s) ago

Hotels.com verified review

Ça
Jean-marc
10.0
/10
Reviewed 137 week(s) ago

Hotels.com verified review

2 nuits en transit sur notre circuit de 10 jours, excellent accueil, parking facile, piscine agréable et des buffets variés et excellents. On recommande
Number of reviews per page
20
40

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Others 4 Matala Bay Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 92 reviews
Cleanliness

8.4

Room Comfort

7.4

Location

7.4

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Matala Bay Hotel

Number of reviews per page
20
40
Top reviews
Peter
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was small. The shower tray filled with water. Breakfast ok for 3 star. AC good
Timothy
8.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Overall our stay was good, the rooms were average size, bathroom could be a little bit bigger, pool was clean and nice , breakfast was very nice, except for the coffee which was very light, otherwise a good variety for breakfast,would stay here again
Liliana
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Location of the hotel was good and it had a pool which was useful on windy days and unusual for the area. The food at breakfast was very repetitive, however it was nice to have fresh yogurt and honey. At dinner, no soft drinks or water were provided which is the first time we’ve ever encountered this on a half board package. If we wanted water, we had to buy a 500 ml bottled water for 1€ which was 25 cents in local stores. The room was a nice and beds were made everyday, although linen and towels could have been changed more often. Not all staff were friendly and made us feel uncomfortable at times.
Read More
Nicola
8.0
/10
Reviewed 135 week(s) ago

Hotels.com verified review

The room was basic and a little dated, although the bathroom had been upgraded and was very nice. I was disappointed there was no tea/coffee making facilities in the room. Pool and restaurant were both lovely. Breakfast choices were excellent and varied. All in all a great stay.
Elizabeth
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

Pool is good, rooms are clean, it's a bit dated and showing it's age, some repairs are needed, shower tap fell off, airco rattles, bannisters are badly fixed, broken tiles. Some staff are sometimes very rude.
Alessia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

Nice pool, good position. Good breakfast. However, the room is very small and the airconditioning was stinking. All in all good value.
Orsolya
10.0
/10
Reviewed 183 week(s) ago

Hotels.com verified review

The hotel is close to the beach. The hotel has own parking area. There is an elevator in the hotel. The rooms were clean, the staff was very nice. The breakfast and the dinner was tasty. This hotel was good choice for us. I recommend it for visiting Matala.
Tim
10.0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

Very clean & bright hotel only 7 minutes walk away from Matala beach. Helpful staff, nice pool & great Cretan entertainment on the Saturday night made this a very pleasant 2 night stay. Breakfast was provided too
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 233 week(s) ago

Expedia Group verified review

Great hotel and staff. Nice pool. Good breakfast buffet. Walkable to the beach and everything. I would stay here again.
Eileen
6.0
/10
Reviewed 277 week(s) ago

Hotels.com verified review

Was charged on my card even before I checked in, resulting in me incurring unnecessary charges. Very Simple room, without water provided. For a short walk to matala Bay as the only benefit.
Alan
8.0
/10
Reviewed 331 week(s) ago

Hotels.com verified review

Very good Great breakfast Nice pool with bar
Karl
8.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

Nice enough hotel. A bit worn down but served its purpose gallantly. Nice and friendly staff and a really good breakfast buffet. I can recommend a stay.
Verified traveler
8.0
/10
Reviewed 425 week(s) ago

Hotels.com verified review

Didn't see anyone at the front counter our whole stay. Only saw one person in the night but he said he was a friend of the owner. They left the keys to the room on the counter. Hotel felt unattended but overall the rooms were nice and everything worked out. Washroom smelt like seweage from the drain had to cover it with the garbage can.
Read More
kevin
6.0
/10
Reviewed 426 week(s) ago

Expedia Group verified review

They let us book in early 10.30 am,it is out of season! Got to our room and could hear other people talking in the rooms both sides !,toilet flushing etc. The hotel is a German holiday company destination,not as we have any problems with that. The shower is very small with a curtain that sticks to you !. I always like to book breakfast with my stay and I noticed I could not see this on my booking with Expedia . As this is my first booking with Expedia and I constantly kept pressing ( breakfast) it wasn't registered on my booking. So in the morning I went to reception and the manager says yes you have breakfast,proceed downstairs,excellent we thought,and a reasonable breakfast was had ! We even paid for a extra night and on leaving the manager informs us we owe the hotel a cheap price for the breakfasts. Not so cheap.
Read More
Paul
8.0
/10
Reviewed 438 week(s) ago

Expedia Group verified review

Overall the hotel was good value for money. Staff are friendly. Did feel the the pool maintenace could be a bit better. Broken steps on the way to the pool. We enjoyed our stay there but it does fall a bit short of a recommendation from us.
ange
8.0
/10
Reviewed 541 week(s) ago

Expedia Group verified review

Great value hotel very close to Matala Beach. Good breakfast and very helpful staff.
Bill
8.0
/10
Reviewed 801 week(s) ago

Expedia Group verified review

It was clear from previous reviews that the majority of the clientele were European. Unfortunately this meant that a number of the, surprisingly, younger staff appeared to have difficulty when it came to either speaking or understanding English. Whilst this in no way detracted from our overall holiday it was irritating when trying to order drinks or snacks from the bar, especially as they appeared to be fluent in German, French and Polish. Beautiful town with wonderful sunsets.
Read More
Maryse
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

2 nights in matala in this hotel. Nice swimming pool. Large balcony on family room on top floor.
Jerome
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 124 week(s) ago

Hotels.com verified review

Ça
Jean-marc
10.0
/10
Reviewed 137 week(s) ago

Hotels.com verified review

2 nuits en transit sur notre circuit de 10 jours, excellent accueil, parking facile, piscine agréable et des buffets variés et excellents. On recommande
Number of reviews per page
20
40