Palatino Hotel

Parking

Pillows where made of soft stones

Rooms are spacious and clean Staff friendly and helpful Easy access to the town and port

Na

It was a wonderful property, close to the beach and walkable to shopping and restaurants. The staff was friendly and so helpful.

Great

Room was ok, desperately needed a full length mirror. Housekeeping was ama

For this price you couldn’t ask for more. 7 min walk from the center. Great base to see the island. The beach 5 min from the hotel is not impressive at first glance with pebbles and stones but you get sand and clear water just 3 meter in. Until we started traveling around to the beauty spots we were spending lots of time there.

Very nice stay

First class good staff and breakfast

We were given a room that smelled like sewage and had not been properly cleaned before our arrival. Make staff were so incredibly rude, shockingly patriarchal, self righteous and unhelpful we had to leave for a better hotel and environment. The only acceptable thing about this hotel is the hotel manager who is a professional lady who agreed to refund the money for two out of three nights we were supposed to spend at the hotel. Everything else is utterly below standard, dirty to the point of making you physically sick, and to be avoided at all costs.

The room was nicely decorated, comfortable, the staff was very friendly and helpful. The breakfast included in the stay was great. It would cost you 20€ at a restaurant. The things that weren’t great- I very specifically selected and paid for a sea view it was more expensive than the non view rooms. They didn’t give us that room and very unapologetically told us someone else was in it. No refund for the difference was offered. Our room ended up being above the outdoor portion of the restaurant which got very noisy very early and the view was of an ugly rooftop. The other thing that wasn’t great was the cleanliness of the bathroom. I kept finding long black hairs in the sink and tub so I gave the floor a swipe with a wet towel and there were actually many of those hairs and the towel was very dirty after I wiped up. To be fair they let us in the room early because we were very jet lagged so they may have rushed the cleaning in order to be helpful.

The Palatino had a huge sign. If you weren't sure where you were, all you had to do was to look for their sign. If the parking lot was full, a valet would find a spot for you.

Great location, very friendly staff. Would definitely recommend this hotel when visiting Zakynthos

Well presented hotel just about right for a business stay

Centrally located hotel, quality & delicious foods at an affordable price and very friendly staff with good working ethics.

Excellent hotel In the old town. Walking to various cafes and bus stop. Great service. Nice breakfast. Reception is really lovely. Ana was great. They even give you a welcome drink )beer, wine, juice etc). Nice rooms. Great place to stay

Nice and close to the beach. Near the restaurants and shops................

This hotel is beyond all my expectations. The amenities and facilities that they offer are terrific. The check in process was swift and the front desk was very helpful. Highly recommend this hotel!

While this hotel was clean, but basic for the 4 stars given to this property. The food was very standard definitely not A La Carte. The staff were friendly on the whole, Anastasia in particular was very helpful. Now having said that this property cheated lied and quite frankly took advance of me as a single mother travelling alone with my son. I initial choose the hotel as it was in town, If you plan to visit in low season you will soon realise there is nothing open in the surrounding areas, so staying in town is essential. However once we had arrived and checked out the amenities, primarily access to beach and Tennis courts. The beach area is not safe rocky and steep with no access to sitting area Tennis courts are just a few minutes away, but be sure to bring your own equipment, as the courts are not on the properties grounds so nothing provided. In fact there is nowhere to sit out side unless you are a smoker, where a small compact area is provided at the back. After having spent a few days at this property, arriving on Thursday morning, I decided on Saturday that I would book somewhere else that had a pool for me son in enjoy, as he was getting alittle bored. I very honestly informed a Maria of my plans, and handed her my key also explaining that I did not want to loss it, and would be back, as the other property I had booked was outside town. Maria went on to explain that the following week would be Easter and they get very busy so if I was not returning to