September Hotel Thessaloniki

Just great

Staff is awesome like always. Rooms are spotless Amenities are great

Yes

Didn't use facilities but service, cleaning and all else was excellent

I find the some of the workers at reception rude which is not common for Greece. I’ve been travelling Greece for two months. They also have a rule of no outside food allowed (take out) but charge 30% on room service. I stay for 3-4 days at a time and sometimes you want a peaceful simple meal in your room. They don’t refill their complimentary coffee or water which is not normal for a 5 star hotel. I will stay again because there’s not a lot of options in this area but only when I have to.

The hotel is spacious and large. The rooms have a nice quality to them and the beds are hard, but extremely comfortable. Each room seems to have a balcony and outdoor space, ours looked into the pool area (opens at 11am). Plenty of storage in the room, fridge and nespresso coffee machine. Be aware you only get 4 pods for the coffee machine and need to pay for any extras. No free water in the room and everything is chargeable. You do get bathrobes, slippers and bathroom amenities. On arrival you are charged for the tax, which for 2 people was €30 for 2 nights. I understand why this happens but it's not the best welcome when you first arrive. We found the staff welcome quite cold and not personable, which is sad. A smile goes a long way and speaks all languages, we didn't get many from the reception. The pool attendant was the most friendly person we came across in our entire stay, well done him. Breakfast is extensive with lots of choice. More nespresso here, so we had lots. The hotel was half empty so it felt quiet which is good for any guest. Location is a little random, only 10 mins from SKG airport, but very little around the hotel to walk too. IKEA is just next door and a LIDL with limited alternative options for restaurants. I would stay again, but might try to find a smaller more intimate option simply for a better level of service from the staff.

It was lovely stay, very nice hotel

My second stay here and nothing disappointed. Lovely location, great facilities, friendly and helpful staff, comfortable bed and good food. What more can a guest ask for?!

We liked the hotel as our final stay after 2 weeks in Greece and Macedonia. We waited hours for our second room with no updates given as promised. It’s a busy conference Center but a little more consideration would be appreciated.

Excellent place for a family vacation. Customer service is great

Great

Beautiful hotel on the outskirts of Thessaloniki with ample parking and wonderful pool for the children. We only stayed for a single night on route to Turkey but the facilities were excellent and breakfast was fabulous. Very comfortable beds, quiet and good Bistro restaurant for dinner with excellent food. Scallop risotto starter a must! Very friendly and helpful staff and we will definitely stay again. Recommended.

Limited amenities Shower that was not working limited breakfast

5 star on paper. Property is outdated and expensive with limited services offered for a 5 star hotel, including: - 4 coffee capsules for your stay (even if u stay for a week or a day - no free water - €15 room tax for each stay - limited breakfast options

Great stay large pool and room hotel needs some love and care as it is getting dated

We thoroughly enjoyed our stay

Check in was smooth & quick. Staff were extremely helpful & polite. Pool was excellent for young families with a shallow end. We stayed with our 4 & 1 year old and they loved the pool. Room was nice & modern but bathroom needed to have a deep clean in the corners of shower from build up. Shower heads were extremely powerful a little to hard coming from someone who likes pressure it was a little overbearing. Check out was smooth aswell.

Spacious and clean hotel well suited for the conference and business market but with a great swimming pool and spacious location outside Thessaloniki, close to malls. very helpful staff

Clean room, good breakfast, free parking it’s the best

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