Theartemis Palace

Hotels
9.2
/10
Exceptional
136 reviews

What Guests Say About Their Stay

Kara
10.0
/ 10
We really enjoyed our stay at this property. Booked the maisonette for a family of 4 which was perfect. Rooms were good size, breakfast buffet had a great selection, pools were nice. Gym could be improved as well as an omelet station at breakfast! Overall great value and convenient location-10-15 min walk to Old Town. Beach just down the street on from of he property. Would recommend!
Omar
10.0
/ 10
The members of staff were amazing, some of the best customer service I’ve ever experienced. Great people, great food and the room was perfect. I’d definitely give more stars if possible and will of course be back when I’m next in Crete. They looked after us well, more than expected. 11/10
Simon
10.0
/ 10
I stayed at Theartemis Palace for two nights during a longer trip to Crete and found it to be an excellent base for exploring Rethymno. The hotel is well-located, just a short walk from the charming old town, making it easy to enjoy the area's rich history and vibrant atmosphere. The property itself is stylish, well-maintained, and offered a high standard of comfort throughout my stay. Overall, a pleasant and convenient choice for anyone visiting this part of Crete.
In the Area
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Markou Portaliou 26, Dimos Rethymno, Nomós Rethýmnis, Crete, Greece, 74100

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Theartemis Palace is a good choice when you are visiting Dimos Rethymno. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Theartemis Palace

Markou Portaliou 26, Dimos Rethymno, Nomós Rethýmnis, Crete, Greece, 74100
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Discover More About Theartemis Palace

Location


Staying at Theartemis Palace is a good choice when you are visiting Dimos Rethymno.

About Theartemis Palace

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Theartemis Palace exclusively for you.

Theartemis Palace is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Theartemis Palace.

All facilities in Theartemis Palace

Others Theartemis Palace
Others

Things to Do

  • Beach umbrella
  • Hot tub
  • Outdoor pool
  • Indoor pool
  • Spa
  • Garden
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Parking
  • Banquet
  • Parking (surcharge)
  • Terrace

Food and Drinks

  • Bar
  • Poolside bar
  • Snack bar

Public Facilities

  • Others
  • Elevator
  • Restaurant

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference rooms

Nearby Facilities

  • Souvenir shop
  • Grocery

Sports and Recreations

  • Fitness center
  • Billiard

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Theartemis Palace

Important Note
  • Uncovered self parking fee: EUR 8 per day
  • In-room safe fee: EUR 3.00 per day
  • Rollaway bed fee: EUR 115.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts major credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Theartemis Palace
245
Number of floors in Theartemis Palace
4
Another facilities in Theartemis Palace
Beach umbrella, Hot tub, Outdoor pool, Indoor pool, Spa

Frequently asked question in Theartemis Palace

What are available facilities at Theartemis Palace?
There are top facilites at Theartemis Palace such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Theartemis Palace?
The standard check-in time at Theartemis Palace is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Theartemis Palace?
Theartemis Palace is a 4.0-star hotel.
How many floors does Theartemis Palace have?
Theartemis Palace has 4 floors.
How many rooms are available at Theartemis Palace?
Theartemis Palace has 245 rooms in total.
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More Reviews from Other Guests in Theartemis Palace

9.2
Exceptional
From 136 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

8.0

Service and Facilites

9.4

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Most Relevant
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Traveler Reviews Theartemis Palace

Number of reviews per page
20
40
Top reviews
Kara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We really enjoyed our stay at this property. Booked the maisonette for a family of 4 which was perfect. Rooms were good size, breakfast buffet had a great selection, pools were nice. Gym could be improved as well as an omelet station at breakfast! Overall great value and convenient location-10-15 min walk to Old Town. Beach just down the street on from of he property. Would recommend!
Read More
Omar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The members of staff were amazing, some of the best customer service I’ve ever experienced. Great people, great food and the room was perfect. I’d definitely give more stars if possible and will of course be back when I’m next in Crete. They looked after us well, more than expected. 11/10
Simon
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I stayed at Theartemis Palace for two nights during a longer trip to Crete and found it to be an excellent base for exploring Rethymno. The hotel is well-located, just a short walk from the charming old town, making it easy to enjoy the area's rich history and vibrant atmosphere. The property itself is stylish, well-maintained, and offered a high standard of comfort throughout my stay. Overall, a pleasant and convenient choice for anyone visiting this part of Crete.
Read More
Hakan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice hotel with a swimming pool, very close to the beach, and within a nice 15 minutes walk to the old town. Breakfast was excellent.
Edwin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

We stayed here for about 4 nights and everything went well. There are two sections of the palace...one where the hotel reception is connected to and the other is a stand along building across the street. We've read online that one of the sections was the "newer" renovated one and I think that was the section with the hotel reception. We stayed in other section across the street and it was fine. It doesn't look so outdated that you can tell/feel it's vastly different. Every night, there is some type of special music or performance by the pool. That was a nice touch and appreciated. Everyone is very friendly as well. We opted for the daily parking of 8 euros and that came in pretty handy. There can be street parking but it is limited and you will have to drive around the side streets for one.
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Chi Wai
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

1. the swimming pool has sparkling light, very cute. 2. Bathroom fixture is very modern look 3. Staff and services are excellent. 4. Good location 5. They have a parking lot in that busy area.
Jeffrey
icon-Family
Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Beautiful hotel. Modern style. Perfect condition.
Matthew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Great staff, beautiful facilities just great hotel. Highly recommended
Armida
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Nice location, good breakfast Safe is 3 euro charge per day
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

The hotel is a bit outdated. Nice location, walkable to old city. Staff is friendly. Check in process is annoying. You need to fill up the information when you already have it on the reservation. If you want to use safe, you have to pay for it. Pool has a nice size, decent breakfast food. In order to get beach towel, you need to walk to the spa to get it and then return it, otherwise you will be charged 20 euro per towel.
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Shelley
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Lovely spacious hotel with very friendly staff. We stayed in the building across the road from the main hotel. Rooms were big with a balcony and the shower was very good. The air con was good. There was no corridor noise or from the road. Staff were super friendly at all times. The hotel had a gym which I wanted to use but found some of the equipment not usable posing some safety issues-.the rower foot straps are broken and the treadmill foot covering is warped. Also it is not supervised so children were in there messing around on the equipment lots of days. We had a lovely stay, breakfast was good- lots of choice. It was about a 20 minute walk into the old town along the beach road. The beach is only 5 mins away and is lovely. Plenty of good restaurants a few mins walk away
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Linda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Beautiful high rise hotel with a pool and option for all inclusive package. Poolside drinks and snacks are offered as well as a live duet in the evening poolside. Buffet dinner at a reasonable price in the evening is offered if you don’t choose the all inclusive option. Parking is a challenge but you can pay extra to park your car in their lot.
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Daniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Location was excellent
Charlotte
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Lovely hotel close to Rethymno old town (about a 15 minute walk). Staff were friendly and happy to help. The hotel was very modern which we liked and the pool was a good temperature and great for when it was hot during the day. Would recommend if your planning to go to Rethymno
Philip
10.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

Last minute choice but comfortable and quality room and breakfast.
jason
10.0
/10
Reviewed 111 week(s) ago

Hotels.com verified review

Wonderful, modern hotel. Friendly staff, got a room upgrade which was greatly appreciated. The buffet was also great with loads of choices and couldn't fault. Facilities were everything I needed. Pool (which looks beautiful at night like a star lit sky), gym, spa, comfortable seating throughout the hotel, great balcony overlooking the pool, close to the beach and about a 20 minute walk to the old town
Read More
Polimnia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Excellent staff and service.
gal
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

The hotel is great 👍! The food (breakfast and dinner) was rich and tasty. The location is wonderful, pool are very nice but there no enough seats there. The towels are located in strange place that take few minutes to walk.
Christian
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Great venue close to beach and shops/restaurants. Maisonette room perfect for our young family.
randee
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

No gift shop. Food at pool was not good. Took a long time to receive order.
Number of reviews per page
20
40

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Others 4 Theartemis Palace

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 136 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

8.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Theartemis Palace

Number of reviews per page
20
40
Top reviews
Kara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We really enjoyed our stay at this property. Booked the maisonette for a family of 4 which was perfect. Rooms were good size, breakfast buffet had a great selection, pools were nice. Gym could be improved as well as an omelet station at breakfast! Overall great value and convenient location-10-15 min walk to Old Town. Beach just down the street on from of he property. Would recommend!
Read More
Omar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The members of staff were amazing, some of the best customer service I’ve ever experienced. Great people, great food and the room was perfect. I’d definitely give more stars if possible and will of course be back when I’m next in Crete. They looked after us well, more than expected. 11/10
Simon
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I stayed at Theartemis Palace for two nights during a longer trip to Crete and found it to be an excellent base for exploring Rethymno. The hotel is well-located, just a short walk from the charming old town, making it easy to enjoy the area's rich history and vibrant atmosphere. The property itself is stylish, well-maintained, and offered a high standard of comfort throughout my stay. Overall, a pleasant and convenient choice for anyone visiting this part of Crete.
Read More
Hakan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice hotel with a swimming pool, very close to the beach, and within a nice 15 minutes walk to the old town. Breakfast was excellent.
Edwin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

We stayed here for about 4 nights and everything went well. There are two sections of the palace...one where the hotel reception is connected to and the other is a stand along building across the street. We've read online that one of the sections was the "newer" renovated one and I think that was the section with the hotel reception. We stayed in other section across the street and it was fine. It doesn't look so outdated that you can tell/feel it's vastly different. Every night, there is some type of special music or performance by the pool. That was a nice touch and appreciated. Everyone is very friendly as well. We opted for the daily parking of 8 euros and that came in pretty handy. There can be street parking but it is limited and you will have to drive around the side streets for one.
Read More
Chi Wai
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

1. the swimming pool has sparkling light, very cute. 2. Bathroom fixture is very modern look 3. Staff and services are excellent. 4. Good location 5. They have a parking lot in that busy area.
Jeffrey
icon-Family
Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Beautiful hotel. Modern style. Perfect condition.
Matthew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Great staff, beautiful facilities just great hotel. Highly recommended
Armida
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Nice location, good breakfast Safe is 3 euro charge per day
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

The hotel is a bit outdated. Nice location, walkable to old city. Staff is friendly. Check in process is annoying. You need to fill up the information when you already have it on the reservation. If you want to use safe, you have to pay for it. Pool has a nice size, decent breakfast food. In order to get beach towel, you need to walk to the spa to get it and then return it, otherwise you will be charged 20 euro per towel.
Read More
Shelley
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Lovely spacious hotel with very friendly staff. We stayed in the building across the road from the main hotel. Rooms were big with a balcony and the shower was very good. The air con was good. There was no corridor noise or from the road. Staff were super friendly at all times. The hotel had a gym which I wanted to use but found some of the equipment not usable posing some safety issues-.the rower foot straps are broken and the treadmill foot covering is warped. Also it is not supervised so children were in there messing around on the equipment lots of days. We had a lovely stay, breakfast was good- lots of choice. It was about a 20 minute walk into the old town along the beach road. The beach is only 5 mins away and is lovely. Plenty of good restaurants a few mins walk away
Read More
Linda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Beautiful high rise hotel with a pool and option for all inclusive package. Poolside drinks and snacks are offered as well as a live duet in the evening poolside. Buffet dinner at a reasonable price in the evening is offered if you don’t choose the all inclusive option. Parking is a challenge but you can pay extra to park your car in their lot.
Read More
Daniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Location was excellent
Charlotte
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Lovely hotel close to Rethymno old town (about a 15 minute walk). Staff were friendly and happy to help. The hotel was very modern which we liked and the pool was a good temperature and great for when it was hot during the day. Would recommend if your planning to go to Rethymno
Philip
10.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

Last minute choice but comfortable and quality room and breakfast.
jason
10.0
/10
Reviewed 111 week(s) ago

Hotels.com verified review

Wonderful, modern hotel. Friendly staff, got a room upgrade which was greatly appreciated. The buffet was also great with loads of choices and couldn't fault. Facilities were everything I needed. Pool (which looks beautiful at night like a star lit sky), gym, spa, comfortable seating throughout the hotel, great balcony overlooking the pool, close to the beach and about a 20 minute walk to the old town
Read More
Polimnia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Excellent staff and service.
gal
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

The hotel is great 👍! The food (breakfast and dinner) was rich and tasty. The location is wonderful, pool are very nice but there no enough seats there. The towels are located in strange place that take few minutes to walk.
Christian
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Great venue close to beach and shops/restaurants. Maisonette room perfect for our young family.
randee
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

No gift shop. Food at pool was not good. Took a long time to receive order.
Number of reviews per page
20
40