Theoxenia Palace Hotel

They were not very accommodating after informing them we had overbooked hotel rooms. The property was old and not very well maintained. There was no explanation of how the power works. The mini fridge was not cold. The curtains in the room were broken. The toilet was leaking when flushed. All in all the hotel has lost its charm and its class. Will not be staying in the future.

We were upgraded to the executive suite which was fabulous

Very tired Staff were helpful

Book for their breakfast, cleanliness and lovely staff

We stayed at the hotel (second time now) for 3 nights. The staff as always are very friendly, polite and helpful (whether at reception, breakfast area, cleaning team etc). The general state of the room is quite "dated": A few scratches here and there, shower handle that keeps falling off the base, the bed mattress somewhat uncomfortable are some examples. Breakfast choice was good. Hotel needs some renovation to get it back to its old "glory"! Location of hotel is excellent close to Kifissia central and adjacent to Kefalari square.

Yes

This is our third time & we will return again. Beautiful suburb across from a park and walking distance to the train to Athens within an hour. Beautiful lobby. We were delighted to see the same hospitable staff. Buffet breakfast is wonderful. The room was spotless—you could eat off the wood floor. High quality amenities. Exquisite cotton ironed sheets. Luxurious towels. The gym is fully equipped with high end equipment. Spa with indoor and outdoor pool. Transportation can be arranged by the hotel to/from the airport.

Good location

There was a night party and loud music was ON till 7:30am. Inspite of regular complaints, hotel management didn’t bother to take any action.

Good experience. Nice neighborhood, however far from the city center

Second stay at the Palace, past its heyday. Impressive marble clad building. Clean and tidy but some features a bit rattly (air con, cupboard and floors creaky) spotlights through the curtains made for some small disturbance but an otherwise pleasant stay

Nice hotel and good experience

I have been staying here for over 20 years. Unfortunately the hotel is in desperate need for renovation. The outside still has its old times charm, the rooms are very clean, but also very run down (nothing close to 5 stars hotel state —more like 3). The breakfast quality has deteriorated as well with several machines (orange juice, greek coffee) working on and off and mediocre food quality. The staff is mixed —some still very nice and some plain rude.

Just amazing place to stay in great breakfast friendly stuff . 😊🙏

Fantastic hospitality as always. Great hotel and staff But a comment about Hotels.com you should warn people about the climate change tax as they book.

Lovely hotel, comfortable beds, beautiful pool area, great service and great breakfast reasonably priced. 10 mins walk to central Kifisia, lovely upmarket suburb of Athens. 2 mins walk to local bars and restaurants.

Lovely hotel, warm friendly staff, excellent breakfast, room very nice, great pool and deck, walkable to several restaurants and shopping. No usb ports in room and bed a bit hard for my liking.

We stayed here for two nights when we first arrived in Greece and again the night before our departure home. The reception staff is excellent! They all spoke perfect English (we don’t speak Greek), were helpful getting us transportation and communicating directly with taxi drivers on our behalf, and recognized us when we returned 10 days later! The cleaning staff was not as good, gave me 1 clean towel (for 2 of us) and didn’t understand when I asked for smaller towels and wash cloths My sisters’ rooms had both, so I know they had them. The room and bathroom were cleaned well. I had reserved an upgraded room and the first room (306) had a very comfortable king bed and was quite large with a dressing table, mini fridge (reasonable prices), and safe. It was on the corner and very quiet. The lights in the bathroom wouldn’t go on and the hotel had the problem fixed quickly. Only 2 of the electrical outlets worked and I was lucky to have brought a multi-plug converter so we could charge our devices. The second room (119) was nice, not as big, more outlets worked, but our “king” bed was 2 twins pushed together (hard seam down the center), and hard as a rock. I had a terrible night sleeping, my back was in a lot of pain for our long flight home. My sisters have stayed here for years and acknowledged it is not as nice as it used to be. It’s an old hotel in need of some work. The pool is beautiful, the restaurant was good, but I can’t risk getting another bed like the one I had

Nice staff but toilet wouldnt flush urine, they couldnt fix ethernet for TV but advertised netflix, one blanket for two beds and mattresses were at least 20 years old

A good stay, my only poor review would be for the extremely hard bed.