Vignette Collection THE CHANIA HOTEL CRETE by IHG, an IHG Hotel

Excellent hotel with a fantastic breakfast, very nice location very close to Harbour and old town.

This hotel is right in the centre of Chania in a perfect location - it's a short walk to the main harbour and only a few minutes away from the bus station if you're planning day trips further afield. Breakfast was beautiful and the service was brilliant with everyone we interacted with in the hotel. A couple of small downsides - the gym is very small, and the indoor pool is in a bit of an odd place as it's in the restaurant! We would definitely stay again.

Clean great location and beautiful property

The property at the heart of Chania. Excelent location Outstanding service. Really 5 star hotel The room has a bit strange design, but overall experience is good. The hotel parking is outside, and you must leave the keys at reception.

the staff were awesome, the room was v modern and looked v nice

Staff was so friendly

This hotel was an extremely lucky find! Their rates are great, it's a new build and the design is very modern. the smart features in the room are a great touch and work flawlessly. the internet is great. one of the best things is that hotels always suck with room lighting. this place definetly does not. I loved the relax lighting options as well. my bed was also pretty awesome :) firmness varies from person to person but for me it was just right, and the sheet quality was awesome. I think above all the staff is helpful and kind and that really made me happy. As others have said the location is also very convenient.

Perfume smell was overwhelming and lights in room not nice. Convenient location.

Amazing, fantastic stay!

Very nice bathrooms and good customer service

Breakfast was delicious. Beautiful room. It wasn’t a “city view” as advertised though.

This was a fabulous hotel, as promised. Can't wait to return.

Valet parking and easy access to the old town.

Hotel is nice and clean. The people are very welcoming and the service is excellent. The breakfast that’s included is second to none. Don’t go for the pool is small and in the restaurant, kind of a running joke amongst guests. The hotel is the heart Chania and you can easily walk anywhere in the city. We rented a car to explore the waterfalls and beaches and it was worth it. We will definitely stay again.

Excellent place to be for your first time in Crete .Very nice place and the staff are fantastic. The night market is right across the street from the hotel and the park out front. Would like to have another stay at this hotel again.

It was exceptionally clean and the staff was fantastic

Lovely boutique hotel close to everything. The staff is super helpful and resourceful! Marina from the front desk gave me many restaurants and beach suggestions in Crete to discover. Polite and always smiling all of the staff deserve more than 5 stars! The location makes it so easy to walk to the old port of Chania! The rooms are very clean and well designed. Would recommend to anyone. Thanks Chania Hotel!

We had a wonderful 3 night stay at the Chania hotel. I would definitely stay again. It is in such a fantastic location, walkable to so many shops and restaurants. The staff were always helpful and friendly and the breakfast was amazing. I really appreciated that they give you towels to use if you want to go to the beach. Many other hotels in Greece do not do this. We also enjoyed happy hour at the upstairs pool/bar most afternoons. The Chania Hotel is so quiet and comfortable. It was one of our favorite places we stayed on our trip.

I enjoyed my stay

This hotel has the potential to be excellent but it is let down by the manager and the reservations team who failed to address their mistake. Some of the team fear their seniors, resulting in them not making the guests happy but making sure they do not get in trouble. On the plus side, most of the staff are lovely and the hotel itself is in a great location. The breakfast is great and it’s good to have a la carte options rather than buffet. The pool is much smaller than the photos - more like a large jacuzzi. I wish I could recommend this hotel but unfortunately I can’t and I shall never return.