Apart - Hotel Casa Serena

Service Apartment
9.4
/10
Exceptional
81 reviews

What Guests Say About Their Stay

Rony

10.0
/ 10
Room was clean and property was well taken care of. All the staff was professional and had no problem answering our questions. The hotel has a gate to walk through, not just anybody can come inside and the parking lot is also gated so they have staff that manage these services. Casa serena is located in a quiet, prosperous area that is walkable with at least 3-5 bars/restaurants nearby. We literally have zero complaints!

Gail

10.0
/ 10
Everything was perfect. location, comfort, decor, staff snd price. will definitely stay afain

Gail

10.0
/ 10
the location was perfect. lovely decor and gardens. pleasant staff. great double room. i am coming back with family!
In the Area
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14 Calle 5-09 Zona 10, Departamento de Guatemala, Guatemala

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Near Plaza Fontabella Shopping Center
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What's around Apart - Hotel Casa Serena

14 Calle 5-09 Zona 10, Departamento de Guatemala, Guatemala
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General


Near Plaza Fontabella Shopping Center

Location


With a stay at Apart - Hotel Casa Serena, you'll be centrally located in Guatemala City, within a 15-minute drive of Paseo Cayala and U.S. Embassy in Guatemala. This family-friendly aparthotel is 0.5 mi (0.8 km) from Gran Centro Los Próceres and 0.6 mi (1 km) from Avenida La Reforma.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Plaza Fontabella Shopping Center - 0.3 km / 0.2 mi
Avenida La Reforma - 0.5 km / 0.3 mi
Embassy of Canada - 0.5 km / 0.3 mi
Avia Mall - 0.5 km / 0.3 mi
Gran Centro Los Próceres - 0.6 km / 0.4 mi
Oakland Mall - 0.7 km / 0.4 mi
Sixtino II - 0.8 km / 0.5 mi
The Village Shopping Center - 0.8 km / 0.5 mi
Hospital Herrera Llerandi - 0.9 km / 0.6 mi
Union Church of Guatemala - 0.9 km / 0.6 mi
El Obelisco - 1 km / 0.6 mi
Embassy of Israel in Guatemala - 1 km / 0.6 mi
Avenida Las Américas - 1 km / 0.6 mi
Embassy of Lebanon - 1.2 km / 0.7 mi
Embassy of Germany in Guatemala - 1.2 km / 0.7 mi

The preferred airport for Apart - Hotel Casa Serena is La Aurora Intl. Airport (GUA) - 4.9 km / 3.1 mi

Facilities


Don't miss out on recreational opportunities including a 24-hour health club and an outdoor pool. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 5.50 kilometers.

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

Dining


Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers 24-hour room service.

Rooms


Make yourself at home in one of the 30 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies or patios. Wired and wireless internet access is complimentary, while 50-inch Smart televisions with cable programming provide entertainment. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Apart - Hotel Casa Serena

Bar, Cafe and Lounge Apart - Hotel Casa Serena
Bar, Cafe and Lounge
Swimming Pool Apart - Hotel Casa Serena
Swimming Pool
Fitness Center Apart - Hotel Casa Serena
Fitness Center
Functional Hall Apart - Hotel Casa Serena
Functional Hall
Common Space Apart - Hotel Casa Serena
Common Space

Things to Do

  • Picnic area
  • Garden
  • Fitness center
  • Health club
  • Barbecue
  • Sun loungers

Transportation

  • Limited parking
  • Area shuttle
  • Airport transfer
  • Storage
  • Valet parking

General

  • Banquet
  • Smoking area
  • Parking
  • Terrace

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • 24-hour Receptionist
  • Concierge

Accessibilty

  • Braille or raised signage
  • Accessibility equipment
  • Accessible parking

Family-friendly Facilities

  • Children pool
  • Kids club

Connectivity

  • LAN Internet
  • Free WiFi

Public Facilities

  • Safety deposit box
  • Elevator

Kids and Pets

  • Babysitting

Business Facilities

  • Business facilities

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Apart - Hotel Casa Serena

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • A car is recommended for transportation to and from this property.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 13:00

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 5)
  • Pet deposit: USD 15 per night
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, Property uses a professional cleaning service, Car recommended, Contactless check-in is available, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 13:00
Available rooms at Apart - Hotel Casa Serena
30
Another facilities in Apart - Hotel Casa Serena
Picnic area, Garden, Fitness center, Health club, Barbecue

Frequently asked question in Apart - Hotel Casa Serena

What are available facilities at Apart - Hotel Casa Serena?
There are top facilites at Apart - Hotel Casa Serena such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Apart - Hotel Casa Serena?
The standard check-in time at Apart - Hotel Casa Serena is starting from 14:00 - 00:00 while the latest check-out time is at Before 13:00
What is the star rating of Apart - Hotel Casa Serena?
Apart - Hotel Casa Serena is a 4.0-star hotel.
How many rooms are available at Apart - Hotel Casa Serena?
Apart - Hotel Casa Serena has 30 rooms in total.
Does Apart - Hotel Casa Serena provide airport transfer?
Yes, Apart - Hotel Casa Serena provides airport transfer upon request. Please contact the hotel directly for more information.
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More Reviews from Other Guests in Apart - Hotel Casa Serena

9.4
Exceptional
From 81 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Apart - Hotel Casa Serena

Number of reviews per page
20
40
Top reviews
Samantha
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very clean, spacious, and felt very safe!
Rony
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean and property was well taken care of. All the staff was professional and had no problem answering our questions. The hotel has a gate to walk through, not just anybody can come inside and the parking lot is also gated so they have staff that manage these services. Casa serena is located in a quiet, prosperous area that is walkable with at least 3-5 bars/restaurants nearby. We literally have zero complaints!
Read More
Gail
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Everything was perfect. location, comfort, decor, staff snd price. will definitely stay afain
Gail
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

the location was perfect. lovely decor and gardens. pleasant staff. great double room. i am coming back with family!
Angel
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great property, apartment like, well equipped, clean, quiet, close to the airport and many attractions.
Elida
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It was a wonderful experience and I love the food and the restaurant in the ocean was amazing
ANGEL FARID
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

All fine
Raghu
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The apartment hotel stay was excellent. I would definitely prefer to come back next time as well. The place is very clean and comfortable, conveniently located close to the airport and several nearby malls. It’s perfectly suited for business travellers and tourists
james
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Perfect stay, first class accommodations
Maritza
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Love this place, I stayed twice and will do it again!
CLAUDIA
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I had a wonderful stay at Apart
Maritza
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The staff was amazing
Sandra
icon-Business
Business
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Clean and great rooms and also all staff .
Kip
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

I was supposed to stay at the Westin with a group but was unable to since I waited too long. This place is 3 to 4 short blocks away. Sara the front desk lady is learning English and likes to practice, which is nice. The rooms were very spacious And more than I thought it would be. Nice hot tub, but didn't swim in the pool. I would definitely recommend this place.
Read More
reynaldo
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Always goode service from the staff and comfortable rooms
john
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Really good value. Helpful staff
Juan
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Nice, quiet place to stay. Excellent service.
Dora
icon-Family
Family
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Property is great. Local to all dining/bar areas. Free Parking, large size bedrooms with their bathrooms.
Katherine
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

The best
Candice
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Terrible experience
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Apart - Hotel Casa Serena

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 81 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Apart - Hotel Casa Serena

Number of reviews per page
20
40
Top reviews
Samantha
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very clean, spacious, and felt very safe!
Rony
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean and property was well taken care of. All the staff was professional and had no problem answering our questions. The hotel has a gate to walk through, not just anybody can come inside and the parking lot is also gated so they have staff that manage these services. Casa serena is located in a quiet, prosperous area that is walkable with at least 3-5 bars/restaurants nearby. We literally have zero complaints!
Read More
Gail
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Everything was perfect. location, comfort, decor, staff snd price. will definitely stay afain
Gail
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

the location was perfect. lovely decor and gardens. pleasant staff. great double room. i am coming back with family!
Angel
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great property, apartment like, well equipped, clean, quiet, close to the airport and many attractions.
Elida
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It was a wonderful experience and I love the food and the restaurant in the ocean was amazing
ANGEL FARID
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

All fine
Raghu
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The apartment hotel stay was excellent. I would definitely prefer to come back next time as well. The place is very clean and comfortable, conveniently located close to the airport and several nearby malls. It’s perfectly suited for business travellers and tourists
james
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Perfect stay, first class accommodations
Maritza
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Love this place, I stayed twice and will do it again!
CLAUDIA
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I had a wonderful stay at Apart
Maritza
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The staff was amazing
Sandra
icon-Business
Business
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Clean and great rooms and also all staff .
Kip
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

I was supposed to stay at the Westin with a group but was unable to since I waited too long. This place is 3 to 4 short blocks away. Sara the front desk lady is learning English and likes to practice, which is nice. The rooms were very spacious And more than I thought it would be. Nice hot tub, but didn't swim in the pool. I would definitely recommend this place.
Read More
reynaldo
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Always goode service from the staff and comfortable rooms
john
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Really good value. Helpful staff
Juan
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Nice, quiet place to stay. Excellent service.
Dora
icon-Family
Family
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Property is great. Local to all dining/bar areas. Free Parking, large size bedrooms with their bathrooms.
Katherine
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

The best
Candice
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Terrible experience
Number of reviews per page
20
40