Hotel Maya Excelsior

Hotels
5.2
/10
Fair
58 reviews

What Guests Say About Their Stay

Luis

10.0
/ 10
The hotel is not new. But the room is clean and the staff is nice. Easy check in and out. No air conditioning but have warm water and big room.
In the Area
See Map
Centro Historico, 7ª. Avenida 12 - 46, Zona 1, Guatemala, 1

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Maya Excelsior is a hotel is located at Guatemala. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Hotel Maya Excelsior

Centro Historico, 7ª. Avenida 12 - 46, Zona 1, Guatemala, 1
Discover More Places
Lobby Hotel Maya Excelsior
Lobby 2 Hotel Maya Excelsior

Discover More About Hotel Maya Excelsior

Location


Hotel Maya Excelsior is a hotel is located at Guatemala.

About Hotel Maya Excelsior

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Maya Excelsior.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Hotel Maya Excelsior is the right place to stay.

All facilities in Hotel Maya Excelsior

Swimming Pool Hotel Maya Excelsior
Swimming Pool
Fitness Center Hotel Maya Excelsior
Fitness Center
Functional Hall Hotel Maya Excelsior
Functional Hall
Common Space Hotel Maya Excelsior
Common Space
Lobby Hotel Maya Excelsior
Lobby

Things to Do

  • Outdoor pool
  • Indoor pool
  • Garden

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Parking

Business Facilities

  • Conference rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Maya Excelsior

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
13:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
Read All

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 13:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Maya Excelsior
100
Another facilities in Hotel Maya Excelsior
Outdoor pool, Indoor pool, Garden, Smoke-free area, Safety deposit box

Frequently asked question in Hotel Maya Excelsior

What are available facilities at Hotel Maya Excelsior?
There are top facilites at Hotel Maya Excelsior such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Maya Excelsior?
The standard check-in time at Hotel Maya Excelsior is starting from 13:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Maya Excelsior provide breakfast?
Yes, Hotel Maya Excelsior provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Maya Excelsior?
Hotel Maya Excelsior is a 3.0-star hotel.
How many rooms are available at Hotel Maya Excelsior?
Hotel Maya Excelsior has 100 rooms in total.
See All

More Reviews from Other Guests in Hotel Maya Excelsior

5.2
Fair
From 58 reviews
Cleanliness

5.4

Room Comfort

3.4

Service and Facilites

6.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Maya Excelsior

Number of reviews per page
20
40
Top reviews
enrrique
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A lot of shops great spot pool clean moldy roof tho
Juan jose
icon-
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Muy mala limpieza de ropa de cama de habitación y de servicio .
David
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

No good
Juan
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Nada limpio
Gabriel
icon-Business Family
Business Family
2.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

This property is not worth booking. Expedia states that you can pay online to reserve it. Once you get to the Hotel (if you can call it that), the staff tells you that they do not take payments from Expedia and that you MUST pay in cash. It is an inconvenience. Staff DID NOT know what to do. They are liers and very UNFRIENDLY, I would not recommend ever.
Read More
denis
icon-Leisure
Leisure
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very central near the Cathedral and the palace wouldn’t chance using the pool overall outdated and unclean wouldn’t recommend.
Monica
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

It looked like a horror movie stage. Sorry to say this but this was the most scary hotel I have ever stayed
Tania
2.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

El cuarto inundado de cucarachas . El elevador no funciona .
B'alam
icon-Business
Business
2.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

I booked this hotel due an emergency. This is an scam, pictures are misleading and is expensive for what they offered. No hot water, dirty towels, a bathroom with roaches and an uncomfortable bed. At the reception they were unfriendly and doubtful about the booking.
Dwayne
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Place was dirty staff did not help
Juan Carlos
icon-Business
Business
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Visited by artists and president
Raphael
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Too simple for the price, TV has only several programas, very noisy early in the morning and the whole Day, Swimmingpool was close, terrible bed, i got hurt my back. Bathroom quite ok with space and warm water
Marino
icon-
6.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Ok
Mitzy
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

No hot water
Miguel A
icon-Leisure
Leisure
4.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

I will not recommend us please. This is because the rooms are not clean when I still there for one night it sound like it was working but they were building something 3 o’clock in the morning I couldn’t sleep at all and I had to be up by 6 o’clock to go to work so when I recommended the room for the staff were horrible.
Otto
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

I don’t recommend this Hotel to anyone!
Marco Vinicio
icon-with Partner
with Partner
4.0
/10
Reviewed 137 week(s) ago

Hotels.com verified review

La imágenes que se muestran en la aplicación no coinciden con la realidad. El precio que se paga está demasiado alto a lo que otorgan, es un hotel antiguo con poco mantenimiento.
Luis
icon-Leisure
Leisure
10.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

The hotel is not new. But the room is clean and the staff is nice. Easy check in and out. No air conditioning but have warm water and big room.
Kevin
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

The property is pretty rundown. The pools are not clean. The room I was first offered smelt like dusk and properly had not been cleaned in a while. The next room I was offered I saw what looked to be a bed bug sheddings. I left and went to another location I need a refund.
Joseph
4.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

The property was centrally located in historic downtown Guatemala City. The shower was clogged and I had to ask for a plunger to unclog it /-: No room service and the staff were whatever
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Maya Excelsior

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
5.2
Fair
From 58 reviews
Cleanliness

5.4

Room Comfort

3.4

Service and Facilites

6.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Maya Excelsior

Number of reviews per page
20
40
Top reviews
enrrique
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A lot of shops great spot pool clean moldy roof tho
Juan jose
icon-
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Muy mala limpieza de ropa de cama de habitación y de servicio .
David
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

No good
Juan
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Nada limpio
Gabriel
icon-Business Family
Business Family
2.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

This property is not worth booking. Expedia states that you can pay online to reserve it. Once you get to the Hotel (if you can call it that), the staff tells you that they do not take payments from Expedia and that you MUST pay in cash. It is an inconvenience. Staff DID NOT know what to do. They are liers and very UNFRIENDLY, I would not recommend ever.
Read More
denis
icon-Leisure
Leisure
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very central near the Cathedral and the palace wouldn’t chance using the pool overall outdated and unclean wouldn’t recommend.
Monica
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

It looked like a horror movie stage. Sorry to say this but this was the most scary hotel I have ever stayed
Tania
2.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

El cuarto inundado de cucarachas . El elevador no funciona .
B'alam
icon-Business
Business
2.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

I booked this hotel due an emergency. This is an scam, pictures are misleading and is expensive for what they offered. No hot water, dirty towels, a bathroom with roaches and an uncomfortable bed. At the reception they were unfriendly and doubtful about the booking.
Dwayne
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Place was dirty staff did not help
Juan Carlos
icon-Business
Business
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Visited by artists and president
Raphael
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Too simple for the price, TV has only several programas, very noisy early in the morning and the whole Day, Swimmingpool was close, terrible bed, i got hurt my back. Bathroom quite ok with space and warm water
Marino
icon-
6.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Ok
Mitzy
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

No hot water
Miguel A
icon-Leisure
Leisure
4.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

I will not recommend us please. This is because the rooms are not clean when I still there for one night it sound like it was working but they were building something 3 o’clock in the morning I couldn’t sleep at all and I had to be up by 6 o’clock to go to work so when I recommended the room for the staff were horrible.
Otto
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

I don’t recommend this Hotel to anyone!
Marco Vinicio
icon-with Partner
with Partner
4.0
/10
Reviewed 137 week(s) ago

Hotels.com verified review

La imágenes que se muestran en la aplicación no coinciden con la realidad. El precio que se paga está demasiado alto a lo que otorgan, es un hotel antiguo con poco mantenimiento.
Luis
icon-Leisure
Leisure
10.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

The hotel is not new. But the room is clean and the staff is nice. Easy check in and out. No air conditioning but have warm water and big room.
Kevin
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

The property is pretty rundown. The pools are not clean. The room I was first offered smelt like dusk and properly had not been cleaned in a while. The next room I was offered I saw what looked to be a bed bug sheddings. I left and went to another location I need a refund.
Joseph
4.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

The property was centrally located in historic downtown Guatemala City. The shower was clogged and I had to ask for a plunger to unclog it /-: No room service and the staff were whatever
Number of reviews per page
20
40