Hotel Maya Excelsior

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5.4
/10
Fair
61 reviews

What Guests Say About Their Stay

Luis

10.0
/ 10
The hotel is not new. But the room is clean and the staff is nice. Easy check in and out. No air conditioning but have warm water and big room.

Verified traveler

10.0
/ 10
Great location, reasonable prices, helpful staff. Good food in the restaurant. Too bad the restaurant is closed on Sundays.

Elba

10.0
/ 10
location of this place is very convenient, good price, people from the reception are very nice and helpfull
In the Area
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Centro Historico, 7ª. Avenida 12 - 46, Zona 1, Guatemala, 1

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Maya Excelsior is a hotel is located at Guatemala. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Maya Excelsior

Centro Historico, 7ª. Avenida 12 - 46, Zona 1, Guatemala, 1
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Lobby Hotel Maya Excelsior
Exterior 2 Hotel Maya Excelsior

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General


In Guatemala City (Zona 1)

Location


With a stay at Hotel Maya Excelsior in Guatemala City (Zona 1), you'll be within a 10-minute drive of Paseo Cayala and Catedral Metropolitana. This hotel is 0.4 mi (0.6 km) from Constitution Square and 0.4 mi (0.6 km) from Museo de Musicos Invisibles.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Museum of Invisible Musicians - 0.1 km / 0.1 mi
Church of St. Francis - 0.2 km / 0.1 mi
Museo de Musicos Invisibles - 0.2 km / 0.2 mi
Catedral Metropolitana - 0.6 km / 0.4 mi
Museo Nacional de Historia - 0.7 km / 0.4 mi
Central Market - 0.7 km / 0.4 mi
Constitution Square - 0.8 km / 0.5 mi
Palacio Nacional de la Cultura - 0.9 km / 0.6 mi
National Newspaper Archive of Guatemala - 0.9 km / 0.6 mi
Museo de Ferrocarril - 0.9 km / 0.6 mi
Palace of Justice - 1.2 km / 0.7 mi
La Merced Church - 1.2 km / 0.8 mi
Guatemala City Hall - 1.3 km / 0.8 mi
Bank of Guatemala - 1.3 km / 0.8 mi
Centro Cívico - 1.3 km / 0.8 mi

The nearest major airport is La Aurora Intl. Airport (GUA) - 7.8 km / 4.8 mi

Facilities


Don't miss out on the many recreational opportunities, including an outdoor pool, an indoor pool, and a fitness center.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Guatemala City? This hotel has 2691 square feet (250 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.

Dining


At Hotel Maya Excelsior, enjoy a satisfying meal at the restaurant. Local cuisine breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Rooms


Stay in one of 100 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include ceiling fans, and housekeeping is provided daily.

All facilities in Hotel Maya Excelsior

Entertainment Facility Hotel Maya Excelsior
Entertainment Facility
Functional Hall Hotel Maya Excelsior
Functional Hall
Common Space Hotel Maya Excelsior
Common Space
Lobby Hotel Maya Excelsior
Lobby
Exterior Hotel Maya Excelsior
Exterior

Things to Do

  • Outdoor pool
  • Indoor pool
  • Garden

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Parking

Business Facilities

  • Conference rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Maya Excelsior

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
13:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 13:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Maya Excelsior
100
Another facilities in Hotel Maya Excelsior
Outdoor pool, Indoor pool, Garden, Smoke-free area, Safety deposit box

Frequently asked question in Hotel Maya Excelsior

What are available facilities at Hotel Maya Excelsior?
There are top facilites at Hotel Maya Excelsior such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Maya Excelsior?
The standard check-in time at Hotel Maya Excelsior is starting from 13:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Maya Excelsior provide breakfast?
Yes, Hotel Maya Excelsior provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Maya Excelsior?
Hotel Maya Excelsior is a 3.0-star hotel.
How many rooms are available at Hotel Maya Excelsior?
Hotel Maya Excelsior has 100 rooms in total.
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More Reviews from Other Guests in Hotel Maya Excelsior

5.4
Fair
From 61 reviews
Cleanliness

5.6

Room Comfort

3.4

Service and Facilites

6.6

Sort by
Most Relevant
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Traveler Reviews Hotel Maya Excelsior

Number of reviews per page
20
40
Top reviews
Kenny
icon-with Pet
with Pet
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very old. Needs to be updated. Excellent restaurant. Staff is amazing
enrrique
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

A lot of shops great spot pool clean moldy roof tho
Juan jose
icon-
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Muy mala limpieza de ropa de cama de habitación y de servicio .
David
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

No good
Juan
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Nada limpio
Gabriel
icon-Business Family
Business Family
2.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

This property is not worth booking. Expedia states that you can pay online to reserve it. Once you get to the Hotel (if you can call it that), the staff tells you that they do not take payments from Expedia and that you MUST pay in cash. It is an inconvenience. Staff DID NOT know what to do. They are liers and very UNFRIENDLY, I would not recommend ever.
Read More
denis
icon-Leisure
Leisure
4.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Very central near the Cathedral and the palace wouldn’t chance using the pool overall outdated and unclean wouldn’t recommend.
Monica
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

It looked like a horror movie stage. Sorry to say this but this was the most scary hotel I have ever stayed
Tania
2.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

El cuarto inundado de cucarachas . El elevador no funciona .
B'alam
icon-Business
Business
2.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

I booked this hotel due an emergency. This is an scam, pictures are misleading and is expensive for what they offered. No hot water, dirty towels, a bathroom with roaches and an uncomfortable bed. At the reception they were unfriendly and doubtful about the booking.
Dwayne
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Place was dirty staff did not help
Juan Carlos
icon-Business
Business
8.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Visited by artists and president
Raphael
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Too simple for the price, TV has only several programas, very noisy early in the morning and the whole Day, Swimmingpool was close, terrible bed, i got hurt my back. Bathroom quite ok with space and warm water
Marino
icon-
6.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Ok
Mitzy
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

No hot water
Miguel A
icon-Leisure
Leisure
4.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

I will not recommend us please. This is because the rooms are not clean when I still there for one night it sound like it was working but they were building something 3 o’clock in the morning I couldn’t sleep at all and I had to be up by 6 o’clock to go to work so when I recommended the room for the staff were horrible.
Otto
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

I don’t recommend this Hotel to anyone!
Marco Vinicio
icon-with Partner
with Partner
4.0
/10
Reviewed 144 week(s) ago

Hotels.com verified review

La imágenes que se muestran en la aplicación no coinciden con la realidad. El precio que se paga está demasiado alto a lo que otorgan, es un hotel antiguo con poco mantenimiento.
Luis
icon-Leisure
Leisure
10.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

The hotel is not new. But the room is clean and the staff is nice. Easy check in and out. No air conditioning but have warm water and big room.
Kevin
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

The property is pretty rundown. The pools are not clean. The room I was first offered smelt like dusk and properly had not been cleaned in a while. The next room I was offered I saw what looked to be a bed bug sheddings. I left and went to another location I need a refund.
Number of reviews per page
20
40

Ready to make up your mind?

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Bedroom 4 Hotel Maya Excelsior

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
5.4
Fair
From 61 reviews
Cleanliness

5.6

Room Comfort

3.4

Service and Facilites

6.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Maya Excelsior

Number of reviews per page
20
40
Top reviews
Kenny
icon-with Pet
with Pet
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very old. Needs to be updated. Excellent restaurant. Staff is amazing
enrrique
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

A lot of shops great spot pool clean moldy roof tho
Juan jose
icon-
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Muy mala limpieza de ropa de cama de habitación y de servicio .
David
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

No good
Juan
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Nada limpio
Gabriel
icon-Business Family
Business Family
2.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

This property is not worth booking. Expedia states that you can pay online to reserve it. Once you get to the Hotel (if you can call it that), the staff tells you that they do not take payments from Expedia and that you MUST pay in cash. It is an inconvenience. Staff DID NOT know what to do. They are liers and very UNFRIENDLY, I would not recommend ever.
Read More
denis
icon-Leisure
Leisure
4.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Very central near the Cathedral and the palace wouldn’t chance using the pool overall outdated and unclean wouldn’t recommend.
Monica
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

It looked like a horror movie stage. Sorry to say this but this was the most scary hotel I have ever stayed
Tania
2.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

El cuarto inundado de cucarachas . El elevador no funciona .
B'alam
icon-Business
Business
2.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

I booked this hotel due an emergency. This is an scam, pictures are misleading and is expensive for what they offered. No hot water, dirty towels, a bathroom with roaches and an uncomfortable bed. At the reception they were unfriendly and doubtful about the booking.
Dwayne
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Place was dirty staff did not help
Juan Carlos
icon-Business
Business
8.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Visited by artists and president
Raphael
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Too simple for the price, TV has only several programas, very noisy early in the morning and the whole Day, Swimmingpool was close, terrible bed, i got hurt my back. Bathroom quite ok with space and warm water
Marino
icon-
6.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Ok
Mitzy
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

No hot water
Miguel A
icon-Leisure
Leisure
4.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

I will not recommend us please. This is because the rooms are not clean when I still there for one night it sound like it was working but they were building something 3 o’clock in the morning I couldn’t sleep at all and I had to be up by 6 o’clock to go to work so when I recommended the room for the staff were horrible.
Otto
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

I don’t recommend this Hotel to anyone!
Marco Vinicio
icon-with Partner
with Partner
4.0
/10
Reviewed 144 week(s) ago

Hotels.com verified review

La imágenes que se muestran en la aplicación no coinciden con la realidad. El precio que se paga está demasiado alto a lo que otorgan, es un hotel antiguo con poco mantenimiento.
Luis
icon-Leisure
Leisure
10.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

The hotel is not new. But the room is clean and the staff is nice. Easy check in and out. No air conditioning but have warm water and big room.
Kevin
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

The property is pretty rundown. The pools are not clean. The room I was first offered smelt like dusk and properly had not been cleaned in a while. The next room I was offered I saw what looked to be a bed bug sheddings. I left and went to another location I need a refund.
Number of reviews per page
20
40