Villas Santander

Hotels
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7.6
/10
Pleasant
277 reviews

What Guests Say About Their Stay

Tara

10.0
/ 10
Super clean. Felt safe. Good area for shopping etc. Nice staff. Comfortable space with desk, comfy bed, and a comfy clean bathroom.Restaurant in the complex had great staff and yummy food!

Nora

10.0
/ 10
Me gusto su ambiente tranquilo, perfecto para descansar bien, es accesible a los centros comerciales.
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Byron

10.0
/ 10
I definitely would come back, really good environment, people , respectful, and friendly
In the Area
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Villas Santander 19 ave 16-25 zona 10, Guatemala, 01010

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
note: hotel was previously named Villas Santander - Deluxe Stay Villas Santander is located in area / city Guatemala. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Villas Santander

Villas Santander 19 ave 16-25 zona 10, Guatemala, 01010
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Lobby Villas Santander
Exterior 2 Villas Santander

Discover More About Villas Santander

General
In Guatemala City (Zona 10)

Location
With a stay at Villas Santander , you'll be centrally located in Guatemala City, within a 15-minute drive of Paseo Cayala and U.S. Embassy in Guatemala. This hotel is 0.9 mi (1.5 km) from Embassy of Israel in Guatemala and 1.1 mi (1.8 km) from Oakland Mall.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Embassy of Israel in Guatemala - 1.4 km / 0.9 mi
Zona Pradera - 1.6 km / 1 mi
Centro Comercial Pradera - 1.9 km / 1.2 mi
Oakland Mall - 2 km / 1.3 mi
Embassy of Canada - 2.2 km / 1.4 mi
Gran Centro Los Próceres - 2.2 km / 1.4 mi
Europlaza - 2.3 km / 1.5 mi
Avenida La Reforma - 2.5 km / 1.6 mi
Avenida Las Américas - 2.5 km / 1.6 mi
Plaza Fontabella Shopping Center - 2.5 km / 1.6 mi
El Obelisco - 2.6 km / 1.6 mi
Sixtino II - 2.8 km / 1.7 mi
Hospital Herrera Llerandi - 2.9 km / 1.8 mi
Parque Las Américas - 2.9 km / 1.8 mi
Avia Mall - 2.9 km / 1.8 mi

The nearest major airport is La Aurora Intl. Airport (GUA) - 6.2 km / 3.9 mi

Renovations
The property is closed between April 5 and April 6.

Facilities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services and a vending machine.

Business Facilities
Featured amenities include a 24-hour front desk, luggage storage, and a vending machine.

Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Local cuisine breakfasts are available daily from 7:00 AM to noon for a fee.

Rooms
Stay in one of 23 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include portable fans and blackout drapes/curtains, and housekeeping is provided once per stay.

All facilities in Villas Santander

Common Space Villas Santander
Common Space
Lobby Villas Santander
Lobby
Exterior Villas Santander
Exterior
Bedroom Villas Santander
Bedroom
Others Villas Santander
Others

General

  • Parking
  • Smoking area
  • Terrace

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Wine tasting room
  • Garden

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Public Facilities

  • Coffee shop

Accommodation Policy & General Information in Villas Santander

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Villas Santander
23
Another facilities in Villas Santander
Parking, Smoking area, Terrace, Luggage storage, 24-hour Receptionist

Frequently asked question in Villas Santander

What are available facilities at Villas Santander?
There are top facilites at Villas Santander such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Villas Santander?
The standard check-in time at Villas Santander is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Villas Santander provide breakfast?
Yes, Villas Santander provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Villas Santander?
Villas Santander is a 3.0-star hotel.
How many rooms are available at Villas Santander?
Villas Santander has 23 rooms in total.
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More Reviews from Other Guests in Villas Santander

7.6
Pleasant
From 277 reviews
Cleanliness

7.2

Room Comfort

7.2

Service and Facilites

7.8

Sort by
Most Relevant
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Traveler Reviews Villas Santander

Number of reviews per page
20
40
Top reviews
Marco
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff very helpful and professional
Walter
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Parking is easy
Antonio
icon-Family
Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Un poco sucio y descuidado
Victury Fernando Acevedo
icon-with Partner
with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Le falta mucha limpieza El baño estába muy sucio
Alan
icon-
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Horrible architecture, poor infrastructure. Half-baked.
Walter
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Spotless room, courteous staff
Destiny
icon-Leisure
Leisure
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The staff was wonderful but that room was HORRIBLE DO NOT BOOK HERE !!! my room was infested with ROACHES I ended up having to book at another place !!!!! the room smelled like mildew !!!! I couldn’t even get under the covers because they smelled that bad !!!! I was scared to even use the Bathroom !!!!!!! Again do not book here !!!!!!
Read More
Francisco
2.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Incómodo el acceso a las habitaciones
MANFREDO
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Please do not go to this place. My stay was a nightmare due to severe mold. The first room smelled terrible and had visible mold all over the ceiling. I was moved to three different rooms, and each one was worse than the last—one even had fresh paint on the floor just to hide the mold. The building also has no elevator and lots of stairs, which is a huge hassle if you have luggage. It feels like a converted office complex rather than a proper hotel. While the staff was okay, the facility is a disaster. I wish I had known this before booking. Avoid at all costs.
Read More
Kedran
icon-Leisure
Leisure
2.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Worse place ever to stay. For starters they put me in room 101 the first room in villa. The room had a bed and night stand and tv had to be plugged in. Did not look like pictures on the app. Secondly the staff talked all night and everything echoes and I could not sleep at all and very uncomfortable. They did not want to grant me a refund so I will take up with credit card company. No one at night cares about the people quit times and sleep. I do not and i mean do not recommend staying here I left at 7am and didn’t stay the whole time I was there.
Read More
Frederick
icon-
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Yes
Erick
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Mal servicio ,habitación sucia , tuallas con cabellos de huep3des anteriores,totalmente asqueroso
Joseph
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

First and foremost the property address given on Expedia is NOT the correct address. That caused a lot of confusion and problems for our diver trying to get us there after dark to check in. The building did not even have a lighted sign when we finally found this non descriptive building in an area of what looks like warehouses. There was a QR code and phone number in the room for the restaurant that neither worked. The WiFi password was not given or in tbe room and I had to go back to the front desk to ask for it. We never did eat at the restaurant. Housekeeping comes around in the morning to clean the vacated rooms. They played music and sang quite loudly as they worked and we tried to sleep. The bathroom shower only had a flimsy shower curtain that didn’t keep water in the shower, so the floor ended up soaking wet. No floor towels, no hand towels, only two rather thin towels for two people to dry off. The towels never dried and housekeeping never serviced the room during out 2 night stay. I would likely never stay there again, nor would I ever recommend it to anyone else to stay there.
Read More
Rosa
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The balcony view was a little scenic. Enjoyed how clean the rooms were
Lynn
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The room matched the price. It was small and simple. The staff was very polite and friendly.
Tara
icon-Leisure
Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Super clean. Felt safe. Good area for shopping etc. Nice staff. Comfortable space with desk, comfy bed, and a comfy clean bathroom.Restaurant in the complex had great staff and yummy food!
Hamilton
4.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

No hot water, felt a little dirty. It worked but not the best feeling in the city.
Brenda
icon-
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

There was a fine grit on the floor of the room like it had not been cleaned recently. The shower did not drain. I had to ask for the hot water to be turned on from some place outside of the room. The sheets were dirty (blood stains). The mattress was sloped in the center, almost as steep as a hospital bed. I had a balcony that was accessible to anyone in hotel, which meant I had to keep the balcony door locked & the curtain closed. My room was on the third level down and there was no elevator. There was a loud humming noise over my head the entire time I was there; I slept poorly or not at all.
Read More
James
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Adequate for one night coming in or going out of GC
Tayeb
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

U
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Villas Santander

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 277 reviews
Cleanliness

7.2

Room Comfort

7.2

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Villas Santander

Number of reviews per page
20
40
Top reviews
Marco
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff very helpful and professional
Walter
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Parking is easy
Antonio
icon-Family
Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Un poco sucio y descuidado
Victury Fernando Acevedo
icon-with Partner
with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Le falta mucha limpieza El baño estába muy sucio
Alan
icon-
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Horrible architecture, poor infrastructure. Half-baked.
Walter
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Spotless room, courteous staff
Destiny
icon-Leisure
Leisure
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The staff was wonderful but that room was HORRIBLE DO NOT BOOK HERE !!! my room was infested with ROACHES I ended up having to book at another place !!!!! the room smelled like mildew !!!! I couldn’t even get under the covers because they smelled that bad !!!! I was scared to even use the Bathroom !!!!!!! Again do not book here !!!!!!
Read More
Francisco
2.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Incómodo el acceso a las habitaciones
MANFREDO
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Please do not go to this place. My stay was a nightmare due to severe mold. The first room smelled terrible and had visible mold all over the ceiling. I was moved to three different rooms, and each one was worse than the last—one even had fresh paint on the floor just to hide the mold. The building also has no elevator and lots of stairs, which is a huge hassle if you have luggage. It feels like a converted office complex rather than a proper hotel. While the staff was okay, the facility is a disaster. I wish I had known this before booking. Avoid at all costs.
Read More
Kedran
icon-Leisure
Leisure
2.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Worse place ever to stay. For starters they put me in room 101 the first room in villa. The room had a bed and night stand and tv had to be plugged in. Did not look like pictures on the app. Secondly the staff talked all night and everything echoes and I could not sleep at all and very uncomfortable. They did not want to grant me a refund so I will take up with credit card company. No one at night cares about the people quit times and sleep. I do not and i mean do not recommend staying here I left at 7am and didn’t stay the whole time I was there.
Read More
Frederick
icon-
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Yes
Erick
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Mal servicio ,habitación sucia , tuallas con cabellos de huep3des anteriores,totalmente asqueroso
Joseph
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

First and foremost the property address given on Expedia is NOT the correct address. That caused a lot of confusion and problems for our diver trying to get us there after dark to check in. The building did not even have a lighted sign when we finally found this non descriptive building in an area of what looks like warehouses. There was a QR code and phone number in the room for the restaurant that neither worked. The WiFi password was not given or in tbe room and I had to go back to the front desk to ask for it. We never did eat at the restaurant. Housekeeping comes around in the morning to clean the vacated rooms. They played music and sang quite loudly as they worked and we tried to sleep. The bathroom shower only had a flimsy shower curtain that didn’t keep water in the shower, so the floor ended up soaking wet. No floor towels, no hand towels, only two rather thin towels for two people to dry off. The towels never dried and housekeeping never serviced the room during out 2 night stay. I would likely never stay there again, nor would I ever recommend it to anyone else to stay there.
Read More
Rosa
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The balcony view was a little scenic. Enjoyed how clean the rooms were
Lynn
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The room matched the price. It was small and simple. The staff was very polite and friendly.
Tara
icon-Leisure
Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Super clean. Felt safe. Good area for shopping etc. Nice staff. Comfortable space with desk, comfy bed, and a comfy clean bathroom.Restaurant in the complex had great staff and yummy food!
Hamilton
4.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

No hot water, felt a little dirty. It worked but not the best feeling in the city.
Brenda
icon-
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

There was a fine grit on the floor of the room like it had not been cleaned recently. The shower did not drain. I had to ask for the hot water to be turned on from some place outside of the room. The sheets were dirty (blood stains). The mattress was sloped in the center, almost as steep as a hospital bed. I had a balcony that was accessible to anyone in hotel, which meant I had to keep the balcony door locked & the curtain closed. My room was on the third level down and there was no elevator. There was a loud humming noise over my head the entire time I was there; I slept poorly or not at all.
Read More
James
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Adequate for one night coming in or going out of GC
Tayeb
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

U
Number of reviews per page
20
40