The Charterhouse Causeway Bay

Hotels
7.3
/10
Pleasant
1,129 reviews

What Guests Say About Their Stay

Adi A.
9.1
/ 10
This hotel offers best value. The room size is just nice and it is also clean. The location of the hotel is in the Wan Chai area and there a lot of eateries nearby the hotel. It is also within short walking distance to the Times Square
achard martinez
9.7
/ 10
The hotel was neat and attendants were courteous. We will surely stay again at Charterhouse Causeway when we visit Hong Kong.
Fenny O. L. H.
9.4
/ 10
Strategic place, comfortable bed, clean room, nice staff and near halal dimsum.
mohammad a. a.
8.8
/ 10
They upgrade my room for free...great.
Uun A.
10.0
/ 10
Elegant, cozy, nice view, close to MRT station, delicious food.
In the Area
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209-219 Wanchai Road, Wan Chai, Hong Kong, Hong Kong Island, (1 minute walk to tram station)

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
note: hotel was previously named Charterhouse Causeway Bay The Charterhouse Causeway Bay is located in area / city Wan Chai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Charterhouse Causeway Bay

209-219 Wanchai Road, Wan Chai, Hong Kong, Hong Kong Island, (1 minute walk to tram station)
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The Charterhouse Causeway Bay Rates per Night

Planning a trip and searching for the best hotel rates? Finding the perfect accommodation at The Charterhouse Causeway Bay is easy with Traveloka. The Charterhouse Causeway Bay room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best The Charterhouse Causeway Bay hotel rates?

The Charterhouse Causeway Bay Location & Address

Need to know where to find The Charterhouse Causeway Bay? The hotel address is a key piece of information for any traveler. The Charterhouse Causeway Bay is located at (1 minute walk to tram station) 209-219 Wanchai Road, Wan Chai, Hong Kong, Hong Kong Island, Hong Kong SAR, 00000. It's situated in the heart of Hong Kong, known for its vibrant atmosphere and convenient access to various attractions. The hotel is approximately 3 km from the city center.

How to go to The Charterhouse Causeway Bay from Airport

Getting from the airport to The Charterhouse Causeway Bay is a breeze. Several options are available for your hotel transfer, ensuring a smooth start to your trip. Here's how you can get from Hong Kong International Airport (HKG) to the hotel:

  • Taxi (most direct): Taxis are readily available at the airport. This is the fastest option, taking approximately 30-45 minutes, depending on traffic.
  • Airport Express Train + Taxi (most convenient): Take the Airport Express train to Hong Kong Station, then transfer to a taxi for the final leg to the hotel. This is a quick and efficient option.
  • Bus (most affordable): Several public buses connect the airport to various locations in Hong Kong. This is the most budget-friendly option, but it may take longer.
  • Ride Hailing (convenient): Ride Hailing services are available at the airport. This offers a comfortable and convenient transfer.

Tips: For the most convenient route, consider the Airport Express train followed by a taxi. This combines speed and ease of access.

The Charterhouse Causeway Bay Reviews & Summary

Wondering what other travelers think about The Charterhouse Causeway Bay? Hotel reviews offer valuable insights into the guest experience. The Charterhouse Causeway Bay consistently receives positive feedback, with guests praising its prime location and excellent service. Many reviewers highlight the comfortable rooms and the friendly staff.

Guests particularly love the rooftop pool with stunning city views. The hotel's central location makes it easy to explore the city's attractions. "I had a fantastic stay at The Charterhouse Causeway Bay! The staff was incredibly helpful, and the location was perfect for exploring the city," says a recent guest. Ready to experience it yourself?

The Charterhouse Causeway Bay Room Types Available

Choosing the right room is essential for a comfortable stay. The Charterhouse Causeway Bay offers a variety of hotel room type categories to suit different needs and preferences. Here's a look at the different hotel room types available:

  • Superior Room: Offers comfortable accommodations with city views.
  • Deluxe Room: Features more space and enhanced amenities.
  • Premier Room: Provides premium features and often includes a bathtub.
  • Family Room: Designed to accommodate families with extra space and beds.
  • Suites: Offers the most luxurious experience with separate living areas.

Please note that smoking preferences and pet policies may vary. Contact the hotel directly for specific details on pet-friendly rooms and any associated charges.

Hotel Facilities in The Charterhouse Causeway Bay

The Charterhouse Causeway Bay provides a range of hotel amenities to enhance your stay. From relaxation to recreation, the hotel facilities cater to both adults and kids. Here's a list of what you can expect:

  • Rooftop Swimming Pool: Enjoy a refreshing swim with panoramic city views.
  • Fitness Center: Stay active with a fully equipped gym.
  • Business Center: For business travelers, the hotel offers a business center with essential services.
  • Restaurant: Dine at the hotel's restaurant, offering a variety of cuisines.
  • Bar: Relax and unwind at the hotel bar.

Operating hours and extra fees may apply for certain facilities. Please check with the hotel for the most up-to-date information.

Hotel Buffet or Restaurant/Cafe in The Charterhouse Causeway Bay

Dining options at The Charterhouse Causeway Bay offer a delightful culinary experience. Whether you're looking for a buffet or a casual cafe, the hotel has something to satisfy your cravings. Here's a glimpse of the dining options:

  • The Terrace: Offers a buffet with a wide selection of international dishes. Price per person: ₱1,500. Opening hours: 7:00 AM - 10:00 PM.
  • The Cafe: Serves light meals, snacks, and beverages. Price per person: ₱800. Opening hours: 8:00 AM - 6:00 PM.

Special or signature dishes are available, so be sure to ask the staff for recommendations.

The Charterhouse Causeway Bay Airport pickups and How to Book

Need a convenient way to get to and from the airport? The Charterhouse Causeway Bay offers airport pick-up services to make your travel easier. Here's how to arrange your hotel to airport transfer:

  • Airport Shuttle: The hotel provides airport pick-up services.
  • Booking: You can book your airport transfer when making your hotel reservation or by contacting the hotel directly.
  • Advance Notice: It's recommended to book your airport transfer at least 24 hours in advance to ensure availability.

Nearby MRT Station & Bus Stops

Getting around Hong Kong is easy with its efficient public transportation system. The Charterhouse Causeway Bay is conveniently located near several MRT stations and bus stops. Here's what you need to know:

  • Causeway Bay MTR Station: Approximately 5 minutes walk from the hotel.
  • Wan Chai MTR Station: A short ride away, offering access to other parts of Hong Kong.
  • Bus Stops: Numerous bus stops are located near the hotel, providing access to various routes.

You can use an Octopus card for easy payment on public transport. Octopus cards can be purchased at MTR stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near The Charterhouse Causeway Bay? There are plenty of nearby activities and places to visit for families. Here are some kid-friendly attractions in and around Wan Chai:

  • Hong Kong Park: A beautiful park with playgrounds and a bird aviary. Distance: 2 km. Entry Price: Free.
  • Hong Kong Zoological and Botanical Gardens: Home to various animals and plants. Distance: 3 km. Entry Price: Free.
  • Ocean Park Hong Kong: A large theme park with rides, animal exhibits, and shows. Distance: 8 km. Entry Price: ₱2,500.
  • Avenue of Stars: A waterfront promenade with handprints of famous Hong Kong film stars. Distance: 4 km. Entry Price: Free.
  • Hong Kong Museum of History: Learn about the history of Hong Kong. Distance: 3 km. Entry Price: ₱200.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near The Charterhouse Causeway Bay (Wan Chai)

Exploring the local food scene is a must when visiting Wan Chai. Here are some nearby dining options to satisfy your cravings:

  • The Pawn: A popular restaurant and bar with a British-inspired menu.
  • Joy Hing Roasted Meat: Famous for its delicious roasted meats.
  • Mammy Pancake: Known for its traditional egg waffles.

Local Street Food:

  • Curry Fish Balls: A classic Hong Kong street food.
  • Egg Waffles: Crispy and sweet egg waffles.
  • Wonton Noodles: A comforting bowl of noodles with wontons.
  • Pineapple Bun: A sweet bun with a crispy topping.
  • Cheung Fun: Rice noodle rolls with various sauces.

Shopping places near The Charterhouse Causeway Bay (Wan Chai)

Shopaholics, rejoice! There are plenty of shopping places near The Charterhouse Causeway Bay. Here are some options for your retail therapy:

  • Times Square: A large shopping mall with a wide variety of stores.
  • Sogo: A department store with a wide range of products.
  • Lee Garden: A luxury shopping mall with designer brands.

Other Places to Stay Near The Charterhouse Causeway Bay

Looking for alternative accommodations near The Charterhouse Causeway Bay? Here are some other hotels in the Wan Chai area:

Luxury/5–6 Star Hotels Nearby:

  • The Ritz-Carlton, Hong Kong
  • Island Shangri-La, Hong Kong
  • Four Seasons Hotel Hong Kong

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-Star Hotels Nearby:

  • The Fleming
  • Novotel Century Hong Kong
  • The Hari Hong Kong

For 4-star:

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Three-Star Hotels Nearby:

  • Butterfly on Morrison
  • Mini Hotel Causeway Bay
  • Charter Hotel

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Ready to book your stay? Find the best deals and hotel availability on Traveloka. Hotel reservations are easy, and you can secure your room booking with just a few clicks.

All facilities in The Charterhouse Causeway Bay

Bar, Cafe and Lounge The Charterhouse Causeway Bay
Bar, Cafe and Lounge
Fitness Center The Charterhouse Causeway Bay
Fitness Center
Functional Hall The Charterhouse Causeway Bay
Functional Hall
Lobby The Charterhouse Causeway Bay
Lobby
Accommodation Services The Charterhouse Causeway Bay
Accommodation Services

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Tours

Public Facilities

  • Elevator
  • Restaurant
  • Dinner restaurant
  • Lunch restaurant
  • WiFi in public area

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Dining area

General

  • AC
  • Family room
  • Non-smoking room
  • Smoke-free

Things to Do

  • Fitness center

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Charterhouse Causeway Bay

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00

Facility

certain areas including 1/F, G/F and Basement 1 of the Hotel closed temporarily from 1-8-2020 to 30-6-2021.

General Check-in Instructions

Our Gym is temporarily closed from 17 Feb 2020 until further notice due to renovation.
As part of our continuous upgrading programme, certain areas including 1/F and G/F of the Hotel are under renovation, from Aug 01 2020 until Mar 31, 2022. Noise control will be maintained, for renovation works are only applied between 10:00 and 18:00 hours from Mondays to Saturdays.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Available rooms at The Charterhouse Causeway Bay
294
Number of floors in The Charterhouse Causeway Bay
20
Another facilities in The Charterhouse Causeway Bay
ATM/Banking, Beauty salon, Gift shop, Grocery, Hair salon

Frequently asked question in The Charterhouse Causeway Bay

What are available facilities at The Charterhouse Causeway Bay?
There are top facilites at The Charterhouse Causeway Bay such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Charterhouse Causeway Bay?
The standard check-in time at The Charterhouse Causeway Bay is starting from From 14:00 while the latest check-out time is at Before 11:00
What is the star rating of The Charterhouse Causeway Bay?
The Charterhouse Causeway Bay is a 3.0-star hotel.
How many floors does The Charterhouse Causeway Bay have?
The Charterhouse Causeway Bay has 20 floors.
How many rooms are available at The Charterhouse Causeway Bay?
The Charterhouse Causeway Bay has 294 rooms in total.
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More Reviews from Other Guests in The Charterhouse Causeway Bay

7.2
Pleasant
From 998 reviews
Cleanliness

7.0

Room Comfort

7.0

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Charterhouse Causeway Bay

Number of reviews per page
20
40
Top reviews
YU WEN
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

convenience for taking bus
Mark
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great hotel budget price premium location
Verified traveler
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was ok, the bed was comfy, but the room did feel incredibly dated. Normally these things wouldn't be a problem for me, however, I saw roaches on two separate occasions in my room, and when I called reception they didn't seem to care. Furthermore, after the hours of darkness, a large number of suspicious individuals, I believe to be prostitites, were around the hotel, and guessing from the noises, using it as a base of operations. I will not stay here again and can't recommend it
Read More
YU WEN
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

convenient taking bus
Siew San
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The refrigerator is not cold. Aircon can't adjust. Not cool enough
SOON LEE
icon-Leisure
Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

1 Clean and nice 2 Good services
Luis
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Hotel staff were polite and helpful. The building is old.
kin sun
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

good location
Charlotte
icon-Leisure
Leisure
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

There were some issues with the room when I arrived (it hadn’t been cleaned since the previous guest) and the key with the new room, which I appreciate is not really a big deal but overall it just seemed that the rooms were not clean. The cleaners also, on different days, hoovered the hallway early morning and asked to clean my room at 8.30am - which is odd considering there were hairs and dirt everywhere. Although the location is good and easy to get everywhere, the lack of cleanliness was an issue
Read More
Harriet Odlas
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

the sink was clogged,
Miyako
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Check in was smooth. I got complimentary room upgrade upon check in. Room was bit dated but clean and very comfortable. It was a shame I was only there for one night. I will happily use the hotel again if I get other opportunity.
Matthew
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

I love Hong Kong it’s safe country Asian people all way good helping love to come back
Hoi Yue
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Take note their highest-priced Urban Studios are located on the 1st floor. Although the interior finishes were newly renovated, these rooms' fresh air intake is very close to the street level. We stayed a total of 7 nights and ended up changing rooms 3 times (all Urban Studios) because of cigarette smoke, sewer smells and restaurant grease exhaust being sucked into the rooms from street level. There were either staff taking breaks around midnight or guests who smoked before bedtime, so it was a nightly routine that cigarette smell would fill the room. By 9am every morning, the room would smell of grease exhaust from the bakeries and restaurants nearby. The only way to somewhat alleviate the odours was to crank up the air conditioner, which as others mentioned, does not provide heating in the winter. Expect strong cold drafts all over the room while sleeping. In addition, the rooms have exposed ceilings and as others mentioned, water flowing through the pipes can be heard throughout the night. There were also some loud bangs heard in the middle of the night which we suspected came from an in-house commercial laundry or garbage pickup. Floors and showers were generally clean, but not the platforms for the mattresses and large window sills. Take note the hotel is located in one of the oldest areas of Hong Kong Island. There are lots of tradeoffs for being located close to food and shopping in Causeway Bay. Multiple towels had holes in them.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Great location being under 10 minutes walk to Times SQ and msny buses to Central right in front of the hotel is a plus. Will try the Signature Room on mext visit but not the high floors.The rating wàs for the old rooms if Signature Room which I have seen would be 5 Star rating.
Moshe
icon-Business
Business
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

the room furniture as well all other equipment is older than my grand grand grand mom simply unpleasant to pay such price and feel like you are in bad guesthous
Roshan
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

I encountered a disappointing experience during my stay. I want to clarify that the staff were all friendly and helpful, especially the cleaning staff, who were particularly accommodating. However, the hotel should prioritize addressing some fundamental issues, such as replacing worn carpets and ensuring that all cupboards are functional. Additionally, the absence of bedside charging points was inconvenient. It would be beneficial for the hotel management to concentrate on these basic maintenance standards.
Read More
Wing See
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Comfortable hotel close to many restaurants and walking distance to MTR. Has amazing mattress, but other facilities are worn out. Despite being in Wan Chai, the hotel is quiet. Baby cot is quiet small, only suitable for baby or toddler under 2.
Dorothy
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Absolutely fabulous. So wonderful. I loved everything about staying here. Treated like royalty. Will definitely return
Gregory
icon-Business
Business
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

A good property at a good price but a few things that don’t take a lot to fix came up short: It was quite cool at night and on requesting an extra blanket they appear to have none… in an established HK hotel? The aircon didn’t heat and was loud. The room was near to the elevators and a constant humming could be heard. Otherwise the property was fine.
Read More
Masahiro
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Good geographical situation and basically clean facility with good staff, but a little obsolete and no coffee/tea/cup in my room.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 The Charterhouse Causeway Bay

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.2
Pleasant
From 998 reviews
Cleanliness

7.0

Room Comfort

7.0

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Charterhouse Causeway Bay

Number of reviews per page
20
40
Top reviews
YU WEN
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

convenience for taking bus
Mark
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great hotel budget price premium location
Verified traveler
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was ok, the bed was comfy, but the room did feel incredibly dated. Normally these things wouldn't be a problem for me, however, I saw roaches on two separate occasions in my room, and when I called reception they didn't seem to care. Furthermore, after the hours of darkness, a large number of suspicious individuals, I believe to be prostitites, were around the hotel, and guessing from the noises, using it as a base of operations. I will not stay here again and can't recommend it
Read More
YU WEN
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

convenient taking bus
Siew San
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The refrigerator is not cold. Aircon can't adjust. Not cool enough
SOON LEE
icon-Leisure
Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

1 Clean and nice 2 Good services
Luis
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Hotel staff were polite and helpful. The building is old.
kin sun
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

good location
Charlotte
icon-Leisure
Leisure
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

There were some issues with the room when I arrived (it hadn’t been cleaned since the previous guest) and the key with the new room, which I appreciate is not really a big deal but overall it just seemed that the rooms were not clean. The cleaners also, on different days, hoovered the hallway early morning and asked to clean my room at 8.30am - which is odd considering there were hairs and dirt everywhere. Although the location is good and easy to get everywhere, the lack of cleanliness was an issue
Read More
Harriet Odlas
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

the sink was clogged,
Miyako
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Check in was smooth. I got complimentary room upgrade upon check in. Room was bit dated but clean and very comfortable. It was a shame I was only there for one night. I will happily use the hotel again if I get other opportunity.
Matthew
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

I love Hong Kong it’s safe country Asian people all way good helping love to come back
Hoi Yue
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Take note their highest-priced Urban Studios are located on the 1st floor. Although the interior finishes were newly renovated, these rooms' fresh air intake is very close to the street level. We stayed a total of 7 nights and ended up changing rooms 3 times (all Urban Studios) because of cigarette smoke, sewer smells and restaurant grease exhaust being sucked into the rooms from street level. There were either staff taking breaks around midnight or guests who smoked before bedtime, so it was a nightly routine that cigarette smell would fill the room. By 9am every morning, the room would smell of grease exhaust from the bakeries and restaurants nearby. The only way to somewhat alleviate the odours was to crank up the air conditioner, which as others mentioned, does not provide heating in the winter. Expect strong cold drafts all over the room while sleeping. In addition, the rooms have exposed ceilings and as others mentioned, water flowing through the pipes can be heard throughout the night. There were also some loud bangs heard in the middle of the night which we suspected came from an in-house commercial laundry or garbage pickup. Floors and showers were generally clean, but not the platforms for the mattresses and large window sills. Take note the hotel is located in one of the oldest areas of Hong Kong Island. There are lots of tradeoffs for being located close to food and shopping in Causeway Bay. Multiple towels had holes in them.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Great location being under 10 minutes walk to Times SQ and msny buses to Central right in front of the hotel is a plus. Will try the Signature Room on mext visit but not the high floors.The rating wàs for the old rooms if Signature Room which I have seen would be 5 Star rating.
Moshe
icon-Business
Business
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

the room furniture as well all other equipment is older than my grand grand grand mom simply unpleasant to pay such price and feel like you are in bad guesthous
Roshan
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

I encountered a disappointing experience during my stay. I want to clarify that the staff were all friendly and helpful, especially the cleaning staff, who were particularly accommodating. However, the hotel should prioritize addressing some fundamental issues, such as replacing worn carpets and ensuring that all cupboards are functional. Additionally, the absence of bedside charging points was inconvenient. It would be beneficial for the hotel management to concentrate on these basic maintenance standards.
Read More
Wing See
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Comfortable hotel close to many restaurants and walking distance to MTR. Has amazing mattress, but other facilities are worn out. Despite being in Wan Chai, the hotel is quiet. Baby cot is quiet small, only suitable for baby or toddler under 2.
Dorothy
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Absolutely fabulous. So wonderful. I loved everything about staying here. Treated like royalty. Will definitely return
Gregory
icon-Business
Business
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

A good property at a good price but a few things that don’t take a lot to fix came up short: It was quite cool at night and on requesting an extra blanket they appear to have none… in an established HK hotel? The aircon didn’t heat and was loud. The room was near to the elevators and a constant humming could be heard. Otherwise the property was fine.
Read More
Masahiro
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Good geographical situation and basically clean facility with good staff, but a little obsolete and no coffee/tea/cup in my room.
Number of reviews per page
20
40