Urban Pack - Hostel

MONEY STOLEN FROM PRIVATE ROOM! The room smelt of sewage, I think from an open pipe hidden under a counter. I booked a private room for privacy and security yet “housekeeping” walked in on me, nothing was cleaned at any point nor is it offered so I’m unsure what they were doing. Later in my stay I also had money go missing from a bag kept in the room This is not a hostel, the rooms are separated around a shared building, the common area is also almost non existent

it was gud

Lovely stay. Great helpful staff that’s easy to talk to and laugh with. This place was really clean. Has a common area and smoking balcony. No complaints. I’d stay here again next time.

I normally stay in hotels and tried Urban Pack as my first hostel. It was a really good experience! The staff was very friendly and helpful with questions of how to get around, places to try, recommendations, and etc. It is in a god location to get around quickly and easily around Hong Kong. I would definitely recommend Urban Pack as a first time hostel or even people used to staying at hostels.

The staff are really friendly and helpful. They were on top of cleaning the bathrooms. The bed was comfy enough but the room was so small it was really warm and stuffy at night. I struggled to sleep and the air con didn't do much. I like the private blinds and socket/light for each bed. The locker was small and space was limited for luggage. On check out luggage is left in the tiny communal area and charged 50HKD. There was free tea and coffee, computer and hairdryer to use which was handy. The Wi-Fi was also pretty good.

The hostel was clean, although located in a narrow part of Hong Kong (all of Hong Kong is a bit narrow like this), and a little hard to find. The shower and bathroom were very clean; the beds are clean and neat; the guests are polite and quiet. However, the phone number could not be reached at 9 AM Hong Kong time.

Was here for a few days at the end of October. Great location, some of the friendliest staff you'll ever meet, clean and has 2 pretty cool common rooms based on the 14th and 15th floors with a Mac computer and large smart TVs. Also found the free snacks (Oreos and crackers) on my last night! I was happy with my stay and only have a couple of 'could be betters': The lockers need to be bigger as they're unimaginably small, the mini common room on the 14th is right next to the dorms and was a bit noisy some nights as guests (and staff) didn't adhere to the midnight rule, and I really wished the hostel had arranged something for Halloween night. Seemed a great opportunity to get the travellers out to see HK on a holiday with being THE pub crawl.

The hostel is right across the A1 exit of Tsim Sha Tsui Station. It definitely has the best location. I booked a single room with shared bathroom. Room was just big enough to fit in one XXS size of single bed, and was too small to fit my 29” suitcase. The LCD screen was linked with exposed cables and wires, and was the only entertainment in the room. Unfortunately, the remote control was not functioning. Guestroom, shower room, toilet and public area was clean. Another inconvenience was, if you want to go to 15th floor from lower floors, you will have to take one of the elevators to ground floor first. The elevator doesn’t travel from some of the lower floors to higher floors.

Great location re bus, MTR, ferry, and access to airport bus. My only issue was room size as very small plus aircon was a bit haphazard at times; in saying that, staff were great and extremely helpful. I would certainly recommend and use again if I return to Kowloon.

friendly staff, Esum is wonderful. love the location. close to MTR and bues.

It is reasonable for the price that I paid.

Room was ok but staff were very nice. Awesome location

Very convenient location, just next to Kowloon Park and subway station. Walking distance to ferry terminal to Hong Kong Island

Very good location, close to subway. I was very happy.

Everything about this hostel was a bit tiny, but one of the staff told me the if I asked for a bigger bed they could give me one.

I stayed in 8-bed mixed dorm, and was allocated the pink room on 15F (Urban Pack has units on various floors Room - Bunk beds with standard single-sized mattresses. Privacy curtains block out most light (useful when other guests leave the lights on at night). Did not notice hooks / bars on the lower bunks to hang clothes. After 2 nights I had bed bug bites on my arm and leg Shower - Very clean, small (but this is typical in HK) and shower foam provided. Bring your own towels or rent one from the counter at 15HKD. Location is fantastic, just beside exit A1 of Tsim Sha Tsui subway station. Lots of eating choices around (the excellent Chee Kei is just next door). Feel free to wander nearby and join the local crowds at the numerous eateries (some are not on the typical tourist radar). Enjoyed my stay, thank you!

Nice place and clean room. Not so accommodating staff though.

My stay at urban pack was a bit of a crazy one however, i had a great time. The staff were all so nice, one of them was the sassiest funniest guy i met in hk and he was from the uk so thats always a plus, he even took me and a girl i met there to a bar when we though we'd missed the group. which was so nice of him! the bed was okay a little high but I'm quite short so bunk beds are never usually my thing anyway. the only thing that i wasn't crazy about was that my bed was under the air conditioning unit and as a result of people turning it on and off in the night i got really ill and had to spend one of my days basically in bed. the people i met at urban pack were all great and the hostel does its own trips and events such as bar crawls, nights at the horse races and walking tours so you meet loads of new people who are pretty much all staying in the same place. if i ever came back to HK id definitely stay there again if i don't die of old age by the time the lift get to the ground floor lol

Best hostel you can find in the area!

First, the good thing: the 8 bunk-bed room was well organized and with sufficient comfort, with power outlets for each bed, individual light and individual curtain, individual locker. However, the hostel is divided in at least two independent apartments, each with a very small common space, not enough for all the guests. It's central location is also a good point. Overall, an ok place if you just need a bed to sleep in (good for 1 night; not very good for a few nights in town).